New Articles

Resilience of Pharma Supply Chains and the Impact of Covid-19 Pandemic

pharma pharmaceutical

Resilience of Pharma Supply Chains and the Impact of Covid-19 Pandemic

How is the COVID-19 crisis influencing pharma supply chains for the future? Is the global pharma supply chain under sustained threat? And what about Asia and its dominance in the supply chain? These are all valid questions considering recent and current events.

It is generally agreed that COVID-19 marks a point in the understanding of medicine supply risks, but will it fuel efforts to establish local supplies of chemicals and APIs as a “matter of national security”? In the last 12 months, Pharma companies have become acutely aware of their dependency on complex supply chains. As the result, the pandemic has finally convinced all stakeholders to build more resilience into their supply chains going forward.

In the last 10 years or so, lower costs have been a key decider in relocating a significant share of manufacturing capabilities to China and India. We have, therefore, seen a large increase in production volumes in these countries where we know that almost 40% of registered sites for APIs were located in India or China, according to FDA data published in 2019.

The relocation of manufacturing to Asia has a direct impact on supply chain reliability and has led to drug shortages.

Believe it or not, drug shortages are not rare events and don’t just happen when there are worldwide pandemics. The average drug shortage in the US lasts 14 months…some last for years.

Before COVID-19, the FDA had already placed 145 pharmaceutical products on its drug shortages list. In April 2021, there were 175 drugs on the FDA drug shortages list.

Covid-19 didn’t have the foreseen catastrophic effect. There are several reasons for this:

-The pharma industry had a sufficient inventory buffer (average inventory is about 180 days for the entire industry)

-Drug manufacturing has long lead times, so the effect of 1-2 weeks manufacturing cessation in China would take some time to cycle through the supply chain.

-Supply disruptions of APIs or finished products made in China were not hugely prolonged, otherwise, the effects would have been more severe.

-Regulatory challenges for medicines were largely overcome, where required, by flexibilities introduced by regulators to fast-track regulatory processes. For example,

-Fast-tracking approvals to alternative sources of supply of reagents

-Ensuring availability of GMP certification to manufacture and import

-Remote auditing options

-Labelling and Packaging flexibility

Switching sources of supply (which is not straightforward in the pharmaceutical industry) was not extensively required…

-There was a relatively short period of logistical and distribution challenge. Demand spikes for transportation capacity was placed under enormous strain compounded by (i) surge in international demand for PPE, sanitiser, critical care medicine and medical devices (ii) Disruptions at ports (iii) Decreased capacity on Air Freight (iv) Re-routing of transportation (v) Personnel availability constraints due to lockdowns/quarantine (vi) Increased prices. Routes have already opened, and lockdowns are slowly being phased out.

However, despite all of this, local, regional, shorter supply routes are preferred in the current crisis and the environmental agenda is driving this theme globally.

Even if the manufacture of APIs or fine chemicals was more regionally dispersed or locally based, the raw materials for these manufacturers may not be available in these locations anyway.

It appears that we will have to manage the reality that raw material availability and cost are critical factors in where pharmaceutical manufacturing resides. As a result, increased resilience will need to be factored into our supply chains which will include sourcing, at some level, from Asia and the ROW. Moving production closer to home markets would be costly and would take years to accomplish. The smarter approach is to build resilience into the supply chain. How is this achieved?

The key is to ensure there is a risk management plan in place that focuses on the evaluation of potential issues arising from the loss of a supply chain partner or a region. This requires

-Alternate supply arrangements

-Inventory levels to provide a potential buffer

-Agile Manufacturing

This is infinitely more challenging than it seems. It means that organizations need to precisely know the quantity of each raw material or medicinal product in the supply chain and where it is at any given moment. This leads to hyper-complexity where advanced algorithms (and data analytics/AI) will be required to help design supply chains with greater resilience and risk monitoring capability.

Designing resiliency into the supply chain should incorporate placing inventory at the right points of the supply chain network (i.e., the right inventory commensurate to the risk at that point in the supply chain).

Investment in real-time production monitoring systems and integrated planning and scheduling tools (LEAN tools) could increase the agility of existing manufacturing sites to speed up supply and reduce requirements for additional expensive production equipment.

The pharmaceutical industry will continue to build resilience and secure itself against volatility in supply from Asia…perhaps at a faster pace than before.

Next time… could it be another virus, a mosquito, or a resistant bacterium?

However, we should not lose focus on the immediate supply chain challenge.

Supply chains need to plan now for resilience to navigate the current turbulent market.

e-commerce

Common E-commerce Mistakes to Avoid: How Many Are You Making?

E-commerce is a truly amazing idea. You can market your product to thousands of customers without the marketing budget of a multinational company, take orders, and deliver them all at the same platform.

With the COVID-19 pandemic locking people up in their homes, online shopping has become the new norm, making e-commerce almost a necessity for most modern businesses.

While the possibilities are endless, it’s easy for things to go wrong with e-commerce if you don’t keep a few basic points in mind. If you’re wondering why your online business hasn’t achieved the growth it should have had, here are some common mistakes you might be making.

1. You have insufficient information on your store.

While everyone includes basic information like product descriptions and pricing, it’s easy to neglect the pages you think are unimportant.

One page people tend to neglect is the “About Us” page. You might think buyers aren’t interested in reading about you but you’re wrong. Buyers are curious about the person or company they’re buying from, especially if you’re just starting out and not big yet.

A well-written about us page helps you connect with your customers by sharing your personal story with them, which builds trust and credibility. At the end of the day, less buyers are going to bounce off your store.

At other times, e-commerce stores fail to clearly outline sales terms and conditions, leaving users confused about their refund and exchange policy. This can turn away a good number of buyers (no one likes taking risks with their money!), so make sure to include this information in clear terms in your store. A good online business lawyer can help you in this regard.

2. Your store is not designed for phones.

Mobile phones are a major medium people use to shop online. You could have the most amazing store, but if it’s not optimized for mobile phones, you’ve lost a lot of customers in an instant.

Open your store on your mobile browser, and see if it runs as smoothly as it does on a desktop. If it’s displayed incorrectly, lags, or is not very responsive, it means you need to have a conversation with your software team!

3. You haven’t researched the market.

This mistake can be made with any business, but it’s particularly easy to make with online businesses because they’re so easy to set up.

You can have full confidence in your product, but your business won’t flourish if no one wants your product. So it’s extremely important to find out the demand your product has before launching a store.

Another common mistake people make is failing to niche down. You should clearly define your niche, and then aim to engage your target audience. If you don’t niche down, you won’t be targeting a specific audience. You’ll basically be shooting in the dark.

4. You’ve neglected SEO.

Search Engine Optimization (SEO) is what makes your store visible on the internet. When you type “best pencil holders” in Google, you see a list of websites. Those websites aren’t ranked randomly but by how well they’re optimized for search engines.

Every piece of text that you put onto your store (from product descriptions to the About Us page) is an opportunity to make use of the right keywords and improve your SEO. Many e-commerce owners neglect the content they put on their website when it’s one of the most powerful tools to drive the right kind of customers to their store.

But SEO is not just about content. As competition between websites is increasing, SEO is getting more and more complex with constantly evolving on-page and off-page SEO best practices.

So it’s unlikely you’ll be able to tackle your store’s SEO by yourself. If you’re a startup, consider working with a budget-friendly SEO agency to take your store to the next level!

5. You’re not loud enough.

You can have the most amazing e-commerce store out there but it’s going to be useless if people don’t know about it.

You need to make use of all marketing platforms available to you to promote your website. Creating a brand identity and a story that people can relate with help in website promotion, so it’s a good idea to work on those aspects of your store as well.

Placing ads on social media platforms, collaborating with influencers and YouTubers, and making the right use of SEO content are some ways to promote your website. Many more ideas exist, and no one idea alone can turn things around for your store.

If you’d like to take all the ideas and turn them into an effective marketing strategy, your best bet is to work with a good digital marketer who can help you scream out as loud as possible!

6. You’re failing to close the deal.

The checkout process is the most important part of your store when it comes to closing the deal. If it’s too cumbersome, there’s a very good chance your customer will abandon the cart.

Your goal should be to make your checkout process as smooth as possible. You can do this by ensuring good page load speeds and a clean, intuitive user interface. At this point in the buying process, you should keep things minimal and avoid distracting the customer with offers, promotions, and advertisements.

It’s also helpful to keep the information required for making the purchase minimum — today’s internet users crave instant gratification and too much typing while shopping online annoys them.

Finally, try to offer as many payment options as you can. Nothing breaks the heart of an e-commerce customer like the unavailability of their preferred payment option, which sometimes is the only option they really have!

software

Why Your Supply Chain Software Has to be User-Friendly

When it comes to supply chain software, companies are quickly learning that user experience or “UX” is everything. Put simply, it doesn’t matter how much a company invests in technology systems that provide all of the latest bells and whistles, if employees either don’t know how to use it – or, if they simply won’t use it – then those supply chain solutions will gather “virtual” dust in the corner as workers go back to their old ways of doing things.

Digital Natives’ Expectations

This is particularly true for the younger generations who are entering the workforce, and who know a good (or, bad) user interface when they see one. These digital natives grew up with mobile phones, devices, and applications in their hands, and expect the same experience with their business technology.

As the Baby Boomers continue to retire—and as they take their memories of using IBM Green Screens with them—Generations Y and Z are becoming the next supply chain managers and leaders. These new entrants to the field expect to have technology tools that make their jobs faster, easier, and more accurate.

Professional and End-User Friendly

“Making things as easy as possible for the end user is the best way to ensure successful adoption and use of any new communication tool,” InformationWeek states. “While organizations are understandably keen to arm workers with the best technology to boost productivity, end users’ needs aren’t the only priority. Throughout the evaluation process, it’s important to remember that the user interface (UI) is just as vital for IT professionals as it is for the end user when it comes to adoption.”

What is UX?

As the name implies, UX is all about creating an immersive experience for the user while keeping costs of development and implementation under control. In the context of software development, user experience looks like something focused purely on design and entertainment.

“UX has become a cornerstone of custom software development. Companies aiming to develop customer-facing software use this as a top competitive advantage, while those creating enterprise applications for internal use have learned to pay attention to this dimension to improve user acceptance of new software,” UX Planet explains. “This is no longer just a nice-to-have layer added at the end of the development cycle, but a significant aspect included right from the design phase.”

It’s important to note that where user interface (UI) is the collection of tangible elements that allow a user to interact with an application or website, UX is not defined by a specific set of visual objects, but rather what the user takes away from interacting with those visual objects that make up the experience. In this sense, UX is all about the subjective, internal feelings of the user. For example:

-How does the experience leave users feeling?
-Are users empowered or inhibited?
-Are users engaged or distracted?
-Are users encouraged or frustrated?

“In a world where we spend most of our workday interacting with technology,” bakertilly writes, “shouldn’t we at least feel empowered, engaged, and encouraged while we are doing it?”

Functional, Intuitive, and Easy to Use

When supply chain software has a good UX, the typical user can learn the program by simply using it, rather than reading a manual or taking lessons. For example, a program with intuitive icons and simple menu bar options may be easy for a new user to understand, TechTerms points out. “However, if a developer creates a program with non-standard icons and complex menu options, it will make the program less intuitive, likely resulting in a negative user experience.” Efficiency is maximized when a solution such as a WMS enables users to streamline their processes in the easiest way possible. Find out more about ease of use and results, click here.

A product that provides a positive user experience is:

-Functional: It does what it says it can do.
-Intuitive: The program was built with a friendly interface.
-Easy to use: It doesn’t make it too hard on the user.
-Reliable: It’s there when the user needs it.
-Enjoyable: The software is easy and fun to use.

When shopping around for supply chain solutions, such as WMS, look for user-friendly software that not only comprises functionalities that can benefit the user, but also makes it easy for users to access all its features. “The goal of efficient software development is to make the product reliable and compatible for end-users,” software development firm Rezaid states. “To deliver an excellent user experience, it is important to know your users well.”

As companies continue to invest in digital supply chain technologies to increasingly automate the supply chain, the ones that put their users first will surely get the best return on investment (ROI) and results from those applications. By seeking out software that features intuitive, easy-to-learn interfaces, companies can more readily integrate those new solutions into their busy operations without missing a beat. Those that ignore this advice may find themselves up against a formidable force when it comes to putting new innovation to work in their supply chains.

Generix Group North America provides a series of solutions within our Supply Chain Hub product suite to create efficiencies across an entire supply chain. Our solutions are in use around the world and our experience is second-to-none. We invite you to contact us to learn more.

This article originally appeared on GenerixGroup.com. Republished with permission.

AI

How AI is Enhancing Supply Chain Performance

The COVID-19 pandemic has forced many supply chains throughout the world to collapse. This reminds us that over the years, the world has become extremely interconnected — a global village — and supply chains have grown in complexity almost exponentially.

But as businesses emerge from the devastating effects of the pandemic, one thing is clear, software, digitization, and automation will be the cornerstones of future development, and companies must incorporate these into their business structures to build resilience, weed out inefficiencies, and prepare well for the next disruption.

Intelligent project management software like pmo365 has already begun to automate and digitize the business world, allowing senior executives to monitor company resources and projects effectively. But another area where business software is making giant leaps is in improving supply chain performance via artificial intelligence.

Areas where AI can optimize supply chains

When we think about supply chains, we tend to focus on the physical (and more visible) aspects, such as transportation, transformation, and storage and warehousing of materials. But underlying these physical flows, are certain processes and information flows that are equally important for the integrity and flow of a supply chain.

Because modern supply chains are so complex, information needs to flow back and forth between various people and organizations at an alarming speed to coordinate the activities of the day and ensure the successful running of the chain.

Risks need to be predicted, potential hurdles identified, and decisions must be taken fast. All this depends on effective communication and intelligent software, and this is where AI can enhance supply chains.

In addition to information flows, AI can also power (and improve) the various processes that make up a supply chain. By automating iterative tasks, identifying inefficient processes, and providing supply chain professionals crucial predictive data, AI can shift the focus of the human workforce towards more complex and strategically important tasks.

So let’s take a look at some benefits of AI use in supply chain management.

Benefits of AI in supply chain management

AI prevents stocking of unwanted inventory

Because of AI’s ability to process huge amounts of data, identify trends, and take into account recent world events, companies are now using AI to study consumer habits and the ups and downs of seasonal demand.

This allows companies to prevent stocking unwanted inventory, which is not only a waste of space but also means the customers are not getting what they want, which really translates into a loss of revenue.

Inventory management is an overall complex process, with many aspects like order processing and packing involved. Companies strive for accurate inventory management because it prevents understocking, overstocking, or sudden stock-outs in unpredictable circumstances, all of which could translate into hefty costs.

AI can automate various processes in inventory management, reducing the risk of error, and providing valuable predictive data on supply and demand. This can turn the slow and sluggish animal of inventory management into an intelligent and efficient beast!

AI-backed decisions are better

Given the complexity of modern supply chains, it’s no surprise that supply chain professionals are often faced with difficult decisions. Huge amounts of data to sift through and limited end-to-end visibility makes these decisions even more difficult and risky.

Supply chain optimization software integrated with AI allows machines to analyze large amounts of data and detect patterns that are hard for humans to see. AI can then offer actionable insights to professionals, allowing them to make AI-backed decisions, and make them fast and at the right time. This can have a major impact on the overall efficiency of a supply chain.

AI improves fleet management

Managing large fleets is a difficult task. Fuel costs, labor issues, and unexpected bottlenecks can lead to significant fleet downtime, which negatively impacts delivery times and disrupts the supply chain.

Fleet managers often find themselves struggling to make the correct use of large amounts of data that comes in from a large fleet. With AI, fleet managers can gain a greater insight into their fleet than they ever had before.

With real-time tracking and intelligent use of weather and traffic data, AI can provide fleet managers valuable information about the optimal time, place, and date for a particular delivery to be made. AI can also detect bottlenecks and work its way around them, reducing unplanned fleet downtime and eliminating fuel inefficiencies. All of this translates into an effectively managed fleet, which is crucial for the uninterrupted running of the supply chain.

AI enhances workplace safety

Warehouses are important to supply chains, and it’s crucial for companies to provide a safe working environment for workers in a warehouse.

AI enhances warehouse safety in two ways. First, it improves the overall management and planning in a warehouse, which in turn makes it safer to work in.

Second, AI can record stocking parameters and analyze data related to workplace safety. This analysis can be turned into actionable insights for operators, allowing them to take timely decisions and be proactive about maintenance. Both of these factors play an important role in making warehouses safer!

WEN-PARKER LOGISTICS

NIXCOVID ANNOUNCES PARTNERSHIP WITH WEN-PARKER LOGISTICS

Medical equipment and technology company NIXCOVID is proud to announce their partnership with leading global freight forwarder WEN-PARKER LOGISTICS, as their official partner for global shipping.  

“Wen-Parker Logistics is very excited to enter into this partnership with NIXCOVID to continue on our company’s missions of bringing critically-needed supplies to those affected by this global pandemic,” said Brady Borycki, Executive Vice-President, Global  Business Development at Wen-Parker Logistics. 

The Elmont, New York-based Wen-Parker Logistics, a leader in wearing apparel transport since 1997, in 2020 delivered over 1 Billion pieces of PPE on chartered flights from Vietnam to the United States through several US gateways. 

Ms. Kathryn Bonesteel, co-founder of NIXCOVID and Nixie Technologies Inc., states that, “Wen-Parker has been a strategic ally since the height of the COVID-19 pandemic. When many of the world’s largest freight forwarders could not meet the incredible surge  in demand, Wen-Parker Logistics was able to deliver cost-efficient and optimal solutions for our ever-changing supply chain needs.” 

This newly-minted partnership just completed two shipments involving over 2.5 million examination grade nitrile gloves that will go to Illinois and 100 million gloves that will arrive weekly over the next 6 months.  

“Our collective team has delivered hundreds of millions of pieces of essential products working together directly for governments, hospitals, publicly-traded corporations and other essential frontline workforces. We are proud to formalize our longtime partnership and continued efforts to supply the world with products to keep people safe,” continued  Bonesteel. 

Mr. Blake Sherwood, Strategic Partner and Director of Supply Chain Logistics at  NIXCOVID and Nixie Technologies Inc. shares this sentiment, “Through this strategic partnership, we have a strong and secure distribution of all products, including PPE, in the U.S. and around the world. After having gained significant insight and expertise transacting PPE, I’ve been extremely impressed with Wen-Parker and their global capabilities.”  

_______________________________________________________________________

About NIXCOVID: 

NIXCOVID is a global supply and technology company, founded by Kathryn Bonesteel  and Jeff Wood to help nix the COVID-19 pandemic. The company, and its parent  company, Nixie Technologies Inc, are internationally known for their significant impact  to supply and donate Personal Protective Equipment (PPE) to frontline workers.  NIXCOVID operates globally with factory and strategic partnerships in over 20  countries. To learn more about NIXCOVID, visit https://www.NIXCOVID.com/ 

About Wen-Parker Logistics 

Wen-Parker Logistics currently services more than 80 countries across six continents  and has been recognized as a Great Supply Chain Partner for five consecutive years by Supply Chain Brain Magazine and was named a Top 100 3PL by Inbound Logistics  magazine in 2020. To learn more about WPL call 888.978.7817 or visit www.wen parker.com

Media Contact – WPL 

Lewis C. Leoce 

Marketing Manager 

c 914.815.5784  

LLeoce@wen-parker.com

agribusiness

Early Adoption of Agile CTRM Critical for Any Agribusiness Planning Growth in 2021

While productivity is the long-term propeller of economic growth, technology-enabled innovation is the major driver of productivity growth. Yet, we have seen modest growth productivity even as digital technologies boom. This is perhaps a function of resistance in transitioning towards new technology or being unable to find the right fit for business needs.

Considering the agribusiness, engaged in trading huge volumes of different commodities across continents, technologies like CTRM emerge as the most suited innovation to boost productivity. But how can organizations adopt this technology effectively?

In an industry replete with market-specific risks and challenges, a CTRM solution can provide effective solutions to enhance the efficiency of business processes and manage external uncertainties easily.

For instance, if you are a large agribusiness based in Toronto, exporting agriculture products to difficult-to-reach and risky markets like Libya, Syria, and Yemen, trading commodities can be challenging, especially when it involves high volumes and transactions, with a significant degree of volatility. It’s even more daunting to handle a range of commodities across grains, oilseeds, by-products, and specialty crops that service both feed and food markets, procured in one-half of the world and traded in another.

With an expanding footprint of operations in almost every continent in the world, the scale of operations can be an uphill task and even become unmanageable for organizations. So far, the agribusiness in Toronto deployed ERP systems that would break down tackling the burgeoning load of the growing business. Legacy ERP systems unequipped with the market and commodity-specific functionalities are responsible for loss in productivity. At the end of every month, the agribusiness would spend 5 to 8 days to close accounting books. A sizeable portion of work carried out manually on spreadsheets because their ERP system didn’t fully support features specific to trading in North American markets.

A multi-commodity Canadian agribusiness trading across continents, and many others like it, requires an advanced technological CTRM platform that can optimize their business processes and eliminate manual redundancies. A truly global and growing agribusiness needs a CTRM solution that can provide access to market-relevant data to make critical business decisions swiftly.

After implementing a CTRM solution, the agribusiness reduced their time to close end-of-month accounting books from 8 days to under 15 minutes.

The company also eliminated nearly 90% of its manual processes that required spreadsheets. It now spends less time extracting data manually, CTRM platform enables the agribusiness to bring all the information together in a few clicks.

Automation of redundant processes allowed the company to feed all the relevant information into the application at once and run multiple scenarios across commodities simultaneously and instantly. It enabled the company’s traders to compare more trade opportunities faster. The CTRM platform gave the traders more time to drill into results and rapidly analyze which trades were most profitable and why, so they make better decisions on future contracts.

Digitizing manual operations through implementing a CTRM solution not only increased efficiency but drove predictability and profitability as well. As the platform connected business units across the value chain, it enabled our Toronto-based trader to increase visibility and enhance the level of agility to respond to changing conditions in a volatile global marketplace.

As an upshot, CTRM aided in increasing the efficiency and reliability in its supply chain by planning and optimizing all aspects of the company’s multimodal logistics network. The platform linked Internal Movement Order (IMO) with Sales Movement Order (SMO), tagging respective sales orders with modes of transport and providing superior visibility into stock movement. Through this enhanced capability, the company was also able to optimize its stock adjustment activities while transloading, a common challenge in bulk transportation where businesses often incur additional terminal costs and delays.

An integral aspect of commodity trading as an agribusiness is vessel management. An integrated CTRM system enables traders, logistics, and finance people to look at the status of shipments in real-time. Planned Container Shipment (PCS) and Planned Bulk Shipment (PBS) solutions configured to the CTRM platform provide complete visibility into the movement of international stock shipments. This includes end-to-end vessel tracking, enhanced collaboration, and workflow management.

Having a deployed a comprehensive CTRM suite of solutions ensured optimal productivity at all stages of business, the agribusiness increased efficiency in PBS executions by 65% and PCS shipments by 50%.

Leveraging these applications of an adaptive CTRM suite, the company no longer manually extracts invoices from the system and emails them to finance for payment. The system sends automated alerts to finance on payments to be made, thereby enabling better internal controls.

Today, the Toronto-based agribusiness benefits from improved workflows and activity management escaping the shadows of an obsolete system. It shall continue to drive substantial gains in productivity and profitability, utilizing CTRM solutions which are quickly becoming indispensable for agribusinesses worldwide.

_____________________________________________________________________

Eka Software Solutions is a global leader in providing digital commodity management solutions for the agriculture industry, driven by cloud, blockchain, machine learning, and analytics.

To talk to Eka experts please write to info@eka1.com

containers

CONTAINER PRICES SURGE IN EUROPE AS CARRIERS FAVOR LOADING EMPTIES

For European exporters looking to source shipping containers, existing shortages could deteriorate significantly in the coming weeks, according to the latest data from Container xChangethe world’s leading online platform for the leasing and trading of shipping containers.

Most pricing and availability indicators now suggest carriers are continuing to favor shipping empties back to Asia as fast as possible to maximize yields on front-haul services rather than wait for less lucrative backhaul loads.

The upshot for shippers is rapidly rising prices in Europe for containers even though CAx availability readings point to higher availability of boxes in European hubs – Container xChange figures do not track empty moves.

“The confluence of theoretical high availability and soaring prices for boxes strongly indicates that container lines are prioritizing empty containers over export cargo from Europe,” said Dr Johannes Schlingmeier.

“There were signs of this even before the Suez Canal closure in late March. The latest figures suggest the additional disruption this caused has exacerbated the situation and made it even harder for exporters to find empties.”

The latest container trading data reveals that between January and April average prices for used 20 ft. containers across Europe rose 57% from $1348 to $2119.

In April, price increases for 20 ft. containers were especially severe. In Antwerp, prices jumped by 30% compared to March. In Hamburg they rose by 16% over the same period while in Rotterdam they increased 12%.

Since the beginning of May, average prices for 20 ft. dry containers in Europe softened slightly to $2249 from $2110 in April. However, prices for 40 ft. dry containers have again increased this month, up 13% to $3112 from $2750 in April.

In Container xChange’s Container Availability Index (CAx) an index reading of below 0.5 means more containers leave a port compared to the number which enters. Above 0.5 means more containers are entering the port.

At the port of Genoa, the average CAx reading for a 20 ft. box in 2021 is 0.71, up from 0.26 through the first half of 2020. At Hamburg, in 2021 the average CAx reading has so far this year is 0.75, compared to 0.39 in 1H 2020, while at Rotterdam the reading is 0.71 so far this year, versus 0.46 a year earlier.

After a short dip in incoming containers to Europe due to the Suez Canal closure as measured by Container xChange’s Container Availability Index (CAx), inbound volumes are expected to increase again.

CAx readings for week 19 decreased by on average 4.5% to values of 0.85 across dry-container sizes in Hamburg, 0.79 in Rotterdam, and 83.5 in Antwerp, indicating an ongoing surplus of incoming boxes.

“According to Container xChange forecasts, an increase in incoming shipping containers by 4-5% over the next weeks is likely to not only increase CAx readings but also contribute to slowly decreasing container prices again,” said Dr Schlingmeier.

“These are good times for equipment owners across Europe as indications are that even if container prices dip slightly, scarcity will remain until carriers change tack and start looking for more backloads. As a result, container prices are likely to remain at elevated levels for some time, although we do think availability for exporters will improve in the coming months.”

consent

When Determining the Right Preference and Consent Provider, Know the Differences in Capabilities

Thousands of companies today, large and small, are realizing the importance of building trust and giving customers a voice through functions such as customer consent and preference management. Regulations such as GDPR and CCPA, as well as customer backlash related to poor customer experiences, has forced much of this shifting environment for brands today.  

Why is consent and preference management becoming more important? 

Customer consent is important because it grants permission for brands to provide marketing or service communications with prospects and customers. Preference management is also important. We all sign up for newsletters, product information, promotions as well as lifestyle preferences related to things such as travel. Therefore, it is important for all customer-facing departments (e.g. marketing, sales, and customer service) within a business to make it very easy for customers to indicate and change their preferences as their interests evolve over time. 

Companies today are spending millions on marketing technologies that enable seamless customer consent and preference management. Research firm Markets and Markets1 estimates that the consent management industry will represent $765 million by 2025, up from $317 million in 2020.  

Not all preference and consent providers are equal  

While many businesses are realizing they need these critical technologies to enhance, refine and preserve the overall customer experience, they should do their homework when selecting the right preference and consent management technology provider to work with – as not all are created equal. 

All-in-one may not mean the best solution 

At first glance, there are a handful of enterprise-level technology providers that do everything from customer relationship management to marketing automation to preference management. These cloud-based software companies have the look and feel of a “Big Box” provider and offer a suite of applications that help companies manage all aspects of their business.   

The allure of working with a provider such as this is the single vendor, “all-in-one” solution where there are often no additional costs or integration required for a core platform. However, what they gain in their single-stop allure, they often fall short in truly satisfying the unique, holistic, and cross-platform solutions needed for preference and consent management requirements for each individual company. 

Specialty vendors can build custom solutions 

On the other hand, specialty and boutique providers that focus on preference management and consent solutions offer a more holistic approach that includes strategy, best practices, process, and governance in addition to technology. They often start by interviewing their customer’s customer to understand what’s truly important to the consumer. With this insight in hand, they are able to design a holistic solution that meets both the consumer’s and organization’s needs. With this roadmap in place, they are ready to manage the deployment process and help gain adoption. This greater internal and external adoption leads to increased customer engagement, improved marketing ROI, and higher revenue potential.  

Along with internal adoption comes the ability to help integrate preferences for consumers across the entire organization and its many departments – a critical function that can be missed by “big box” providers whose offerings aren’t designed to meet this unique set of needs. As a result, this leads to a single view of the customer, greater customer trust, and assurance of regulatory compliance.  

On the surface, listening to customers and honoring their preferences is not only obvious, it’s also a must in today’s customer-driven business climate. Every business today must listen to their customers and the outcomes are immediate and apparent. As digital environments grow increasingly more complex – along with the penalties introduced for non-compliance – businesses of every size, and in every region must rely on the right solutions. It is up to each individual business to determine the right provider to work with for the right set of unique solutions. 

________________________________________________________________

Editor’s Note: Tom Fricano is the Practice Director of Strategy and Consulting at PossibleNOW. With more than 25 years of experience, Tom assists clients with customer experience, preference management and consent initiatives through advisory and strategic consulting, technology expertise and project to product to implementation roadmaps.

Learn more at: https://www.possiblenow.com/preference-management 

1: https://www.marketsandmarkets.com/Market-Reports/consent-management-market-68100621.html 

3PLs

Nominations Open for Global Trade’s 9th Annual America’s 50 Leading 3PLs

Nearing a decade of recognizing leaders in third-party logistics, Global Trade Magazine announced nominations for its ninth annual “America’s Top 50 Leading 3PLs” are officially open now through August 15. GT Mag’s publisher and editors are looking for logistics movers and shakers transforming operations from meeting client needs and market demands to providing competitive and cutting-edge solutions.

This year’s focus will inevitably highlight resiliency as a key theme for those nominated, as well as looking at how the future of logistics will be approached post-pandemic for leaders in E-commerce/Omni-Channel, Temperature-Controlled, Hazmat, Distribution, Freight Forwarding, and much more.

“Global Trade Magazine continues to support leaders in the logistics arena and our 2021 feature will exemplify the numerous Executives that helped navigate our industry through tumultuous times over the last twelve months,” said Global Trade Magazine Publisher Bret Ronk. “Our call for entries is open, so please take the time to nominate your 3PL of choice now!”

Global Trade Magazine will determine the final 50 nominations based on reputation excellence, outstanding operations, groundbreaking solutions, resilience, disruptive technology solutions, and unmatched levels of innovation. The final candidates display industry leadership while providing opportunities for businesses seeking new partnerships.

To see a complete list of recipients, please visit globaltrademag.com to view last year’s issue.

CLICK HERE TO NOMINATE YOUR 3PL.

For advertising in this issue, please contact Jenny Mason at jmason@globaltrademag.com

global trade

Global Trade and Logistics: What is the Need of the Hour?

Global trade management at any given point of time, be it in the past, present or the future has to deal with the complexities of multiple languages, time zones, currencies, taxes, and modes of transport. There are several laws governing global trade, and these are highly complex and ever-changing. So how do organizations manage complexities and what would help?

Current scenario

Organizations must review and act on a heavy volume of regulatory information, which is often published on paper in varying formats and maintained in spreadsheets in organizations. All the complexity in global trade management drives a lot of risk. While these companies want to make the most profitable trades, they must balance counterparty and credit risk. Visibility into the entire trading value chain provides the key to making smarter, more profitable decisions. Raw materials and commodity businesses need accuracy at several levels.

Flow of Information

Companies need a complete view of budgeted and actual trade-related P&L across contracts, shipments, invoices, and payments. They need to ensure documents are accurate and comply with business agreements and have a clear appraisal of all order edits, shipment changes and related documentation.

Flow of goods

Companies need to track shipment and order related activities, manage all information related to the movement of the physical goods, and implement credit checks of all counterparties during contract negotiations, shipment, and invoicing.

Flow of cash

Good cash flow management is essential to profitable trading. Companies must diligently record the flow of letters of credit from creation to final presentment and record and track loans. They must manage resolution flows among multiple trading partners.

Comprehensive and modern solution

Traditionally, global trading organizations spend most of their time and resources manually screening shipments and updating them. The solution should ensure that the process is automated, enabling organizations to screen their shipments more often, more efficiently, and more accurately, ensuring the actual shipment status is reported to the required parties.

In addition, companies should be able to track and trace shipments from origin to destination and boost operational efficiencies. They are aware of delays and deviations and can overcome shipment delays. By comparing costs and charges, companies can determine the best voyage strategies.

These challenges are difficult to master without a comprehensive solution that is simple but has the capability to manage numerous complex global trade activities and is designed to save time and effort, enabling companies to focus on core work. A modern solution that would streamline the entire lifecycle of the supply chain – automating manual processes would help reduce the cost, time, and risks in quantifiable and auditable ways.

____________________________________________________________________

Eka Software Solutions is a global leader in providing digital commodity and risk management solutions, driven by cloud, blockchain, machine learning and analytics.

To talk to Eka experts on trade and logistics solutions write to us on info@eka1.com or register for a free trial.