‘Tis the season for new year preparations. Today, Dachser USA confirmed its continued efforts towards quality customer service through the successful renewal of its ISO 9001:2015 quality management system certification. The certification – provided by Dekra Certification, covers the logistics leader’s contract logistics, road transport and value-added services and further illustrates the company’s commitment to maintaining the highest levels in customer service. The company’s Contract Logistics locations in Chicago and Atlanta, in addition to its Atlanta regional office, were confirmed for the renewal.
“We work in a dynamic, challenging industry, so our quality management systems need to be able to respond to market shifts and changes in business demands,” says Vincent Touya, Managing Director of Dachser USA.
The certification contributes to Dachser’s overall quality control standard previously established through the Dachser Management System in 2016. This system spotlights ways the company can improve quality and overall operational excellence while ensuring risks are immediately mitigated at each point in the supply chain.
“We are committed to be the preferred provider of supply chain logistics services and solutions, and the ongoing certification is a recognition of our invested effort to establish and maintain the highest quality standards per the requirements set forth by ISO 9001:2015,” concluded Touya.
ISO 9001:2015 holds an international observance by more than 170 countries and one million global companies. To successfully earn the certification, companies must first prove that product, customer experience, system and regulatory standards are met and maintained with customer satisfaction as the driver and end-result. It’s no surprise, however, that Dachser USA can yet again boast this certification as part of their portfolio of excellence.
DACHSER’s Mumbai and Hyderabad branches are among the few companies in India to receive the prestigious Center of Excellence for Independent Validators in Pharmaceutical Logistics certification recognizing exemplary operations in transporting Life Science and Healthcare (LSH) products. Such products are both temperature and time-sensitive, requiring meticulous, accurate, and high standards in monitoring and handling to ensure product quality.
“Congratulations to DACHSER India on their CEIV Pharma certification. The time and temperature sensitive nature of pharmaceutical products means the highest standards are needed to make sure product integrity is maintained for such shipments,” said Vinoop Goel, IATA’s Regional Director for Airports and External Relations, Asia-Pacific. “With India being a major supplier of pharmaceutical products, DACHSER India’s CEIV Pharma certification will give pharmaceutical companies confidence and assurance that their cold-chain logistics requirements are being met.”
Difficult to obtain, the CEIV Pharma certification is earned by companies implementing efficient, safe, and excellence in transporting LSH products. Currently, DACHSER’s Hyderabad branch is one of two companies in the region to boast the accreditation. Through a strenuous audit ensuring compliance among all all facilities, equipment, operations and staff, DACHSER applied for the certification with the goal of adding to its already extensive history in handling pharma products.
“Obtaining the CEIV Pharma certification is an important milestone for DACHSER India. It emphasizes our continued focus for providing highly reliable logistic services to our valued customers in the LSH segment”, said Huned Gandhi, Managing Director, Air & Sea Logistics for the Indian Subcontinent. “Quality and efficiency have always been the cornerstones for our success and our teams are extremely proud to receive this accreditation from IATA.”
“By way of CEIV certification at our Mumbai and Hyderabad branches, DACHSER India has made a big step forward to further enhance its operational and technical competencies in serving our LSH customers,” concluded Zarksis Munshi, Head of Air Freight, Air & Sea Logistics India Subcontinent.
Global logistics provider, Dachser, continues strong in extending its international footprint, as the company confirmed the acquisition and re-branding of Ireland-based Johnston Logistics Ltd. earlier this month. As of September 2019, Johnston Logistics Ltd. will become Dachser Ireland Ltd., confirming complete integration with Dachser.
“The rebranding makes the full integration of Johnston Logistics into the Dachser network visible to the outside world. At the same time, the connection to all our systems ensures that the Irish country organization is secure and stable for the future,” explains Dachser CEO Bernhard Simon.
The full integration follows a robust 12-year partnership between Dachser and Johnston, with Dachser taking over a majority of the company’s stake in 2017. Dachser’s primary warehouse and transport management IT systems -DOMINO and MIKADO, were integrated earlier this year in addition to Dachser’s truck presence in Ireland.
“With the integration into the Dachser network, we have found a good, sustainable path for future developments. Both family businesses stand for the same values. And both sides contribute expertise that will ensure further growth—in both our domestic and our export business,” concluded Albert Johnston, Managing Director of Johnston Logistics.
Founded in 1979, Johnston Logistics boasts expertise in dangerous goods transportation and will focus efforts specifically for groupage and to serve customers in chemical, pharmaceutical, hardware, plastics and packaging industries. Johnston reported 346,000 shipments and 120 daily departures during 2018.
“The integration of an experienced and capable partner such as Johnston Logistics is absolutely in line with one of Dachser’s main interests: we want our customers in Ireland to get the maximum benefit from uniform services and quality standards, fixed transit times, and the closely integrated network of Dachser branches throughout Europe,” added Michael Schilling, COO Road Logistics at Dachser.
Proactive and strategic planning efforts proved extremely beneficial for global logistics provider, Dachser. The company released a detailed report highlighting a 5.5 percent growth in consolidated net revenue in addition to growth in overall employees, shipment numbers, tonnage, and more.
“By 2018, it was clear that logistics had to focus on the discipline of scarce resources management,” explains Bernhard Simon, CEO Dachser SE. “Against this backdrop, it is important to handle growth with purpose and manage it such that we maintain a healthy balance between quality, processes, and costs. Only sustainable growth will benefit our employees and customers.”
“All four regional business units helped substantially strengthen the network. The network effects in the export business ensure that the EL business units continue to grow and mutually drive each other’s growth,” says Simon.
The company maintained growth momentum despite environmental uncertainties as seen with the 2019 tariffs. Additionally, the company added that it invested EUR 126 million in logistics facilities, IT systems, and technical equipment in 2018.
“We had a strong fourth quarter as a result of companies planning their shipments ahead of the scheduled Q1 2019 tariffs,” said Guido Gries, Managing Director, Dachser Americas. “Also the opening of the Detroit office in 2018 as well as the addition of offices in Minneapolis and Baltimore the years prior contributed to this growth.”
Dachser will continue leveraging its growth momentum for future success by investing efforts in forward-thinking technology, completing the roll-out of its TMS, and continuing supporting clients in automotive and pharmaceutical initiatives.
“All key markets globally are well represented in our network, which is a strength that is needed to support growth. The more our entire network grows, the more value it presents to our customers. We plan to grow our network in the Americas region by 12-14% this year.”
As March 29 draws closer, companies heavily involved in customs clearance prepare for the the changing environment in the near future. With these changes, companies are encouraged to employ forward-thinking and strategic approaches to gauge predicted shifts. Dachser Logistics released three essential tips on how their customers can best prepare for unpredictable changes while maintaining streamlined operations.
“We recommend that our customers prepare for a potentially hard Brexit,” says Wolfgang Reinel, Managing Director European Logistics North Central Europe at DACHSER.
Time is of the essence as companies have about three weeks to strategize and plan for what’s to come once March 29 confronts them. Dachser stresses the importance of acting now, rather than waiting for a Brexit-filled environment to be confirmed.
Additionally, the company added the potential implementation of shifting customs procedures should a hard-Brexit come to fruition, impacting both imports and exports. Company leaders explain Dachser is well able to support its customers, but requires cooperation on all ends for success.
“DACHSER can provide its customers with support in many ways when it comes to customs. That being said, here we’re dependent on close cooperation,” said Vinzenz Hingerl, Department Head Customs at DACHSER. “These can all be prepared well in advance. “It’s also important to agree with trade partners on the Incoterms that will apply in the future. This will help avoid processing delays ahead of time. The Incoterms define who commissions customs clearance as well as who assumes the costs for dispatch and for import duties.”
Lastly, as Dacsher continues preparations for a hard-Brexit environment, the company encourages its customers to tap into its well prepared and reliable network of resources.
“Uncertainties are part and parcel of the logistics business,” says Reinel. “Brexit is a challenge and DACHSER is ready to meet it. The UK is and will remain an important part of DACHSER’s European network. We are posting continuous growth there, and despite the disruptions that Brexit could cause, we expect that this positive trend will continue for our UK country organization.”
Leading global logistics provider, Dachser, released information this week for industry players on how to prepare for Carnival – known as the Brazil’s lengthiest and most important holiday.
In addition to the vast importance the holiday holds, many businesses are known to pause operations for the celebration, which is known to last as long as 10 days for some regions in the country. Businesses such as airports, ports, roads, tolls and hotels are all part of the list that are directly impacted by the holiday.
“Businesses should plan their logistics strategy well in advance of the holiday. We review the critical steps with our colleagues at Dachser Brazil in detail to make sure our customers’ supply chains continue to run without major interruptions,” explains Vincent Touya, Managing Director Dachser USA.
Of the most important actions to take into consideration, Dachser released the list below in an effort to help other businesses with preparations. Primary themes include communication and proactivity.
For example, creating an inventory well stocked throughout the duration of the holiday and booking shipments sooner than later. Dachser also stresses the importance of looping in logistics providers of priority shipments to ensure space is available. Taking these steps ensure your supply chain goes uninterrupted. Source: BSY Associates
As 2019 quickly approaches, changes in leadership for DACHSER Intelligent Logistics are already in the works for the new year. Previously the Head of Sales for DACHSER France’s overland transport organization, Mr. Vincent Touya will now lead the US management team as the Managing Director beginning February 1, 2019 at the US Regional Office in Atlanta. He will succeed Frank Guenzerodt, known for leading efforts that grew the company’s global network for the 14 years, according to the company realse earlier this month.
“Mr. Touya has been successful in expanding the air and sea freight business in France and North Africa and we look forward to his contributions in the US market,” Guido Gries said in response to the company’s announcement.
With an impressive background inclusive of more than 23 years with the company leading successful logistics efforts, the transition in leadership is anticipated with much optimism. Mr. Touya brings robust market knowledge the company can leverage for initiatives in the U.S. market region. This is another initiative for 2018 the company has implemented in an effort to expand its national footprint. Earlier this year, DACHSER announced the opening of a Detroit-based office for the Midwestern region.
“With his thorough understanding of both business fields, he is well placed to develop and implement integrated, intercontinental supply chains for US customers,” Gries said.