‘Tis the season for new year preparations. Today, Dachser USA confirmed its continued efforts towards quality customer service through the successful renewal of its ISO 9001:2015 quality management system certification. The certification – provided by Dekra Certification, covers the logistics leader’s contract logistics, road transport and value-added services and further illustrates the company’s commitment to maintaining the highest levels in customer service. The company’s Contract Logistics locations in Chicago and Atlanta, in addition to its Atlanta regional office, were confirmed for the renewal.
“We work in a dynamic, challenging industry, so our quality management systems need to be able to respond to market shifts and changes in business demands,” says Vincent Touya, Managing Director of Dachser USA.
The certification contributes to Dachser’s overall quality control standard previously established through the Dachser Management System in 2016. This system spotlights ways the company can improve quality and overall operational excellence while ensuring risks are immediately mitigated at each point in the supply chain.
“We are committed to be the preferred provider of supply chain logistics services and solutions, and the ongoing certification is a recognition of our invested effort to establish and maintain the highest quality standards per the requirements set forth by ISO 9001:2015,” concluded Touya.
ISO 9001:2015 holds an international observance by more than 170 countries and one million global companies. To successfully earn the certification, companies must first prove that product, customer experience, system and regulatory standards are met and maintained with customer satisfaction as the driver and end-result. It’s no surprise, however, that Dachser USA can yet again boast this certification as part of their portfolio of excellence.