In whatever industry you are in, whether you sell
products in a brick and mortar shop or you deal in e-commerce, you do need a
logistics company at some point.
Some logistics companies are not reliable at all times and may deceive you into a contract and not deliver afterward. How can you fork out the bad weeds and choose amongst the good logistics companies?
Logistics company capability
Check for the coverage of each freight company by
going through each service area listed on their site or catalogs. If a
logistics company has knowledge in your specific target area, you will get
faster service and efficient transportation of goods.
Above a large service area, a freight company should be able to handle all your needs. You should set out all your requirements before you commit to a contract with any freight company no matter how reputable it is.
Confirm the maximum load capacity if you will be
shipping and transporting heavy weighing goods and if there are any extra costs
for that service.
The key to finding a reputable freight company is ensuring on how they treat their customers. Checking whether companies respond swiftly will help you know how fast your shipping related queries will be resolved.
Checking online for customer reviews and checking
the estimated response time on Facebook, if the company has a Facebook page is
a great start. Take for example, online writing service companies, when hiring
a one you often read reviews about top companies like EssayGeeks, Rush-my-essay.com, https://www.ninjaessays.com or a-writer.com. You easily come to
know about the quality of the services they offer.
Be careful when doing an online check, some
companies may fake testimonials on their site, so try to delve deeper into that
research. You can also tackle this problem by asking for references of
companies that use that freight company.
If a company is clear and responds to your queries,
that may be an indication of good customer service. If there is no good
communication from the onset, you will likely face major problems in the
It doesn’t matter how affordable a company may seem
because if that company compromises on customer service, you will face bigger
financial woes in the future. Consider the money you will lose if your orders
are late by weeks with no sound explanation and how much that will cost you.
Safety and protection offered
The safety and protection of your goods are
paramount when it comes to choosing the perfect logistics company. The safety
and protection of your goods include insurance that covers damage and theft of
your goods even when caused by third parties.
Checking all the documentation of that insurance and
doing your own background check of the underwriters will tell you a lot about
that insurance company.
For example, it will tell you if a company will
really pay out, how reliable it is and how long it usually takes for the cover
to take care of all losses incurred. Read all the fine print and terms and
conditions before you sign to avoid nasty surprises later on when you claim.
Make sure that the logistics company you choose has goods-in-transit insurance. Other added value services you should look out for are GPS trackers dashboard cameras and advanced driver assistance systems.
Check if the company is also registered with Truck
Associations in your State to ensure its authenticity as there will be some
level of accountability for that company.
Suiting your needs
This is again something similar to hiring an online
writing service. You first check which one will be good for college essays and
which one will more be suited for dissertation or thesis. It is then that you
decide from services like EssaysOnTime.com, edugeeksclub.com, bestessays.com or Australianwritings.
If you have large shipment requirements, you need to
look for freight companies that have warehouses and storage facilities in the
areas you wish to ship to. It should also be able to suit your needs of any
transportation mode you will require to ship to your destination.
At this point, you also should not compromise your quality of service with affordability because low-cost companies are not always reliable and offer less visibility, which are two factors that are an enemy of progress. However, you also should not pay exorbitant prices, so try to balance out the services offered and the pricing.
If you have a smaller company that needs fast
courier services, you can opt for express courier services
offered by various companies. Some courier companies offer next day delivery
services and these are great because of several reasons.
Some of those reasons are that even if your delivery
does fall short, it won’t be delayed for long. Another reason is that your
package stays for only a short while at the hands of the courier company, which
minimizes the risk of theft and damage.
Real-time data and tracking
Hiring a freight company that offers real-time data
and live tracking services for your goods is a valuable factor in your
decision-making process. You should go for a courier company that will let you
know where you package in real time and get an accurate estimated time of
Many companies claim to have this feature only to
find out later that they actually don’t, so ask for each company to subject you
to a sample. Automated systems are taking this industry to higher levels and if
a company is not willing to change, it may be an indicator unreliable service.
The importance of this feature is seen when your
freight company has unavoidable delays. With that feature, you can tell your
customers exactly where their products are and when they can expect them. So,
another feature that is important in your decision-making is the accuracy of
the data you receive.
Choosing the best logistics company is a hard and
tedious task to do but with these points outlined above, you can make the best
use of your resources. Saving your time and costs is always good for business.
To save your time in businesses reliant on logistical support, you should aim at getting swift delivery services. Keep a close eye on the customer service you receive and if it starts to change, consider converting to another company before it starts crippling your business. Lastly, always ensure the safety and security of your goods as the damage might prove to more than a monetary loss.
This guest post is contributed by Kurt Walker who is a blogger and college paper writer. In the course of his studies he developed an interest in innovative technology and likes to keep business owners informed about the latest technology to use to transform their operations. He writes for companies such as Edu Birdie, XpertWriters and uk.bestessays.comon various academic and business topics.