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Three Ways Subscriptions Will Help You Thrive in the Ecommerce Era, and How to Get Started

ecommerce

Three Ways Subscriptions Will Help You Thrive in the Ecommerce Era, and How to Get Started

The past two years have marked a tipping point in modern commerce. Suddenly, retail businesses have found themselves struggling to keep up with a dramatic spike in demand as ecommerce sales skyrocketed.

Subscription Ecommerce: Not a Passing Fad

But is the rush to buy online just a temporary side effect of the pandemic? UBS financial services firm predicts that this “subscription economy” will grow to $1.5 trillion by 2025, more than doubling its current $650 billion estimate.

To capitalize on and sustain this growth trend, many ecommerce businesses are adding subscriptions to their offerings. To be successful though, they need to keep several factors in mind.


 

Issues to Consider

There are many issues to consider when developing a subscription model. For example:

-Acquisition: How do you convince customers to sign up for an ongoing subscription?

-CX: How do you build a delightful end-to-end customer experience that retains customers?

-Payment Options: How do you decide on the best payment gateways?

-Growth: How will you expand into new markets and geographies?

-Pricing: How do you optimize your subscription pricing and packaging?

-Inventory: How will you deal with demand volatility and ensure sufficient supply?

-Compliance: How do you ensure inter-state and international sales are tax compliant?

Three Ways Subscriptions Can Future-Proof Your Business

Despite these questions, building a successful subscription ecommerce business is worth the effort. Continued growth in this area is on the horizon —in part because subscriptions provide merchants more ways to diversify revenue, enhance customer relationships, and extend customer lifetime value (LTV).

There are three primary reasons why subscriptions should be part of your consumer offering, and why you should consider them as a way to future-proof your business.

1. Manage Volatile Supply and Demand

Ecommerce businesses need to be able to estimate consumer demand and respond to ups and downs. Demand forecasting and readiness will continue to be crucial in the foreseeable future.

Subscriptions can add a level of predictability. For replenishable goods that consumers buy repeatedly, Amazon incorporates subscriptions into its ecommerce offerings with the ‘Subscribe and Save’ option. In addition to infusing its businesses with a steady stream of recurring revenue, this model also helps them predict future demand.

2. Quickly Test and Optimize

As the old saying goes, practice makes perfect. And as the new saying goes: you can always improve on perfection. To continually thrive in the face of dynamic consumer behavior, ecommerce businesses need the ability to adapt quickly and continuously to make proactive changes to their value proposition, pricing, and packaging.

A subscription model allows companies to offer consumers various pricing and packaging options including monthly and annual memberships, curated and set boxes, Subscribe & Save, and more. Ecommerce companies can choose to run A/B tests to learn what works best for each customer segment.

3. Foster Long-Term Relationships

Nurturing long-lasting relationships with customers is more rewarding for brands than one-off interactions. Subscriptions can cultivate customer loyalty and improve retention.

The subscription offering itself can also scale with customers. Once they have subscribed, a self-serve subscription model can provide consumers with a wide variety of choices over their consumption decisions, providing them the ability to alter their preferences, pause or skip shipments, seamlessly switch between subscription and ȧ la carte offerings—all can encourage long-term customer loyalty.

For subscription boxes, customization enables businesses to satisfy consumer needs on their own terms and also adds an element of surprise within each box—keeping customers hooked.

How Technology Powers Subscription Strategy and Consumer Experience 

Exceptional customer relationships have always been the best currency in business. That’s even more true in the subscription economy. To provide the best end-to-end consumer experience, automating workflows at scale is now more important than ever because it enables you to save time by eliminating workflows and processes with manual touchpoints.

Pricing and packaging testing also involves time-sensitive decisions. Ecommerce companies need the flexibility to experiment, and the insights to learn fast and iterate. Homegrown systems struggle with rapid testing and sophisticated data analysis. These complexities only increase with scale. That’s where automated subscription management and billing can help

To keep their business focus and maintain growth without having to expend resources, ecommerce businesses should consider vendors that make automating complex subscription billing processes their sole mission. They also need a reliable, frictionless payment partner.

For front-end operations to run smoothly, your billing system has to be robust and scalable. That’s rarely the case with homegrown subscription management and recurring billing systems. They are seldom built to scale, and they are expensive and time-consuming to maintain. Every time you need to add more product categories or expand into new geographies, you need to tack on extra code to stay sales tax compliant and change your operations. As you expand globally, it can be an obstacle to rapid growth and flexibility.

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Krish Subramanian is the co-founder and CEO of Chargebee, a subscription billing and revenue management solution for scaling businesses. He is based in Amsterdam and leads a global team of professionals to serve customers in 53 countries to drive Chargebee’s growth year over year. Krish is an engineer by profession and a problem solver at heart with over 20 years of experience in the software field. @cbkrish https://www.chargebee.com/

Chapman Freeborn appoints Hendrik Falk as Senior Vice President of Cargo Americas

Chapman Freeborn, the global air charter specialist and part of Avia Solutions Group, has appointed Hendrik Falk as Senior Vice President of Cargo for the Americas.

Born in Germany, Hendrik spent the majority of his youth in the United States of America. After receiving a bachelor’s degree in International Economics from UCLA, he began his 32 year career in the aviation industry at Lufthansa Cargo in Atlanta. Since then, he has held a number of senior positions at leading industry organizations around the globe, including Polar Air Cargo, World Airways, Air Bridge Cargo, and most recently Swiss International Airlines.


Hendrik Falk says:

I am thrilled to become part of the Chapman Freeborn team – the company’s broad portfolio of services, its quality focus and reputation for excellence as well as its ambitious aspirations are just a few of the drivers that have motivated me to join the organization at this dynamic time in the company’s development.”

Neil Dursley, Chapman Freeborn Chief Commercial Officer comments:

Hendrik Falk is a key new hire as part of our strategic five-year expansion plan for the Americas region. Hendrik will guide our team of experienced USA brokers to expand our service offering, grow our client base, and broaden presence throughout the region. I have every confidence that his wealth of industry experience and product knowledge will play a pivotal role in taking Chapman Freeborn America’s to the next level.

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About Chapman Freeborn:

The Chapman Freeborn group was established in the UK in 1973. The company has offices worldwide including North America, Europe, Africa, Russia, Asia, and Australia. In the cargo market, Chapman Freeborn Airchartering specialises in the charter and lease of aircraft for a wide-ranging customer base, including freight forwarders, multinational corporations, governments, humanitarian agencies, and a host of industries around the globe.

In addition to freight services, Chapman Freeborn offers specialist passenger services including private jet charters for executive travel and large aircraft for crew rotations and international group travel. As well as on-board courier services. Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide.

Avia Solutions Group unites a team of more than 7,000 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

For more information, please visit www.chapmanfreeborn.aero / www.aviasg.com

inventory

5 WAYS A LACK OF REAL-TIME INVENTORY VISIBILITY IS HURTING YOUR COMPANY

If you’re not combining barcode scanning and data collection technology with your ERP software, you’re inevitably going to pay more in labor costs, excess inventory, and errors.

Real-time inventory data is increasingly seen as the lifeblood of eCommerce and omnichannel commerce initiatives. With customers demanding high levels of visibility into inventory status before, during, and after every transaction, companies have to know what’s in stock, what’s in transit, what’s being returned, and when they need to re-order.

Inventory has to be accurately tracked, or it can negatively impact warehouse operations, fulfillment, receiving, and customer service. However, according to some estimates, nearly half of small and midsize businesses don’t track inventory at all or use manual methods. A recent Zebra Technologies study found that nearly 40 percent of companies still aren’t using mobile computers or mobile barcode scanners.


 

Managing inventory without real-time barcode scanning is only going to get more difficult as companies expand their SKU count and increasingly process larger numbers of smaller orders that are typical of e-commerce and omnichannel operations. As the number of inventory mistakes increase, they can have a ripple effect across the entire business.

When companies don’t have inventory visibility, it can cause various problems.”

– Brady Stevens, Project Manager at Global Shop Solutions

“For example, they may run out of product and not discover the problem until they’ve already completed an online sale. Now, they’re missing delivery deadlines and will likely have to follow up with customers and offer make-goods. It can lead to profit losses at best, and often leads to customer losses as well.”

NO BARCODING, NO VISIBILITY

Here’s an example of a typical scenario of a company using an ERP system without mobility or barcode scanning: A warehouse worker uses a paper document (i.e., picklist), which lets him know where to find specific products for an order. The worker picks all the parts (kitting) and then walks to a work station to confirm the job has been completed. After that, the order is ready to be shipped.

There are a number of things that can go wrong in this process without real-time visibility, and they all have a cost:

1. Unnecessary Labor Costs: Without using barcode scanners, there’s a lot of time wasted typing information into the computer when employees retrieve their picklists and then confirm that they have picked all of the necessary items to fulfill the order.

If there are mistakes, then at least some of that labor is duplicated as workers return to the bins to pick the right items and then re-key the order information. The longer it takes an employee to process a single order, the more employees you’ll need to keep up with increasing volumes. Scanning accelerates the data collection and entry process.

2. Data Entry Errors: Manual data entry always leads to errors. Once those errors are in your software systems, they create inventory inaccuracies and shipment mistakes that can be difficult to spot and correct. With barcode scanning, all of the data entry is automated and initiated by the barcode label; there’s no opportunity for mis-keying a SKU or item quantity.

3. Picking Errors: Picking errors can cost a company tens of thousands of dollars per year. In industries that handle more expensive goods, the cost can be even higher. Picking and putaway are rife with opportunities for mistakes – employees can inadvertently pick the wrong item, pick the wrong number of the right item, put inventory in the wrong location, or make data entry or counting errors during physical inventories.

Barcode scanning and mobile computing can eliminate most of these problems by providing real-time confirmations that the correct SKU has been picked and in the right quantity.

4. Excess Inventory: Without accurate inventory data, most companies over-compensate for their lack of visibility by increasing inventory. This is a costly investment, as it not only results in unnecessary purchases and higher inventory costs, but also an increase in obsolescence.

With extra inventory, there are also more write-offs and write-downs, which can cut into profitability.

5. Lack of Visibility: Knowing how much inventory you have and where it’s going doesn’t just affect your ability to ship accurately. Without accurate, real-time inventory data it’s almost impossible to determine key performance indicators (KPIs) like on-time shipments, perfect order percentages, out-of-stocks, etc. This data is necessary if you want to make any kind of performance improvements ― it helps create a baseline and makes it easier to identify problem areas in your inventory processes.

PERFECT YOUR INVENTORY MANAGEMENT

The data created through mobile barcode scanning can help determine where the bottlenecks are in your inventory management operations, as well as identify where mistakes are being made and how well you’re performing against your customer expectations and your own internal goals.

If you haven’t deployed mobile barcode scanning to help track and manage your inventory, you are likely absorbing unnecessary costs and risks created through wasted labor, excess inventory, and picking/shipping mistakes that can ultimately result in lost customers.

To learn more about how you can take advantage of the cost-saving benefits of barcode scanning with Global Shop Solutions, check out this webpage.

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Eric Sutter is a business development professional with more than 20 years of experience in barcoding, building solutions for asset tracking and warehouse management across a wide range of vertical markets. Sutter founded EMS Barcode Solutions on the premise that customers need more than data collection devices and software— they need solutions. By combining and integrating components such as mobile computers, software, labels, and ribbons with professional services, EMS delivers solutions that provide its customers with a tangible return on their investments.

air freight

Air Freight Market Update

Many freight forwarders are showing a continued growth trajectory for air freight shipping. Perhaps it is a sign of the times, as shippers are continuing to use different strategies to work around persistent and significant supply chain disruption. To keep high-priority shipments moving, shippers have, at times, been choosing air over ocean in recent years.

However, overall demand for air freight dropped slightly in January this year, which may have shippers wondering – does this mean we may start to see demand and capacity levels regulate? Will air freight no longer be as necessary this year? The short answer is no, not anytime soon. In fact, demand for air freight is forecast to increase this year amidst significant capacity constraints and continued high depend for goods along with the need for inventory replenishment. While demand did drop early 2022, air freight will continue to be a key strategy for shippers.


 

For Many, A New and Necessary Strategy

A January 2022 C.H. Robinson customer research study confirmed that a significant number of shippers are using new strategies to manage through continued disruption, which has included a shift of more freight from ocean to air. Specifically, 52% leveraged new modes, ports, or trade lanes during the pandemic that they plan to continue using in 2022. And, over a quarter of shippers (28%) say that a top strategy was transporting freight by air that had previously been by ocean.

Interestingly, many have said shifting strategies has been a silver lining to the pandemic, with 44% of shippers reporting that one of the positive outcomes of the past year and a half is that they used new transportation strategies they hadn’t in the past, creating more choices for their business.

We continue to see interest from our customers in charter flights and ocean-to-air conversions, especially for moving high-priority freight such as we did for a customer moving emergency COVID-19 test kits when Omicron surged in January. Additionally, high tech and heavy industries such as automotive have leaned on air freight to help catch up with demand and mitigate high levels of disruption.

An Alternative to Ocean Port Congestion

Continued uncertainty in ocean shipping is likely to continue motivating ocean-to-air conversions. Port congestion is still causing significant delays, with vessels sitting at anchor for days waiting to berth. Global schedule reliability is at its lowest recorded level since 2011.

We’re advising shippers to consider the estimated average delays in vessel schedules (7-30 days depending on the port) and add them to the overall expected transit time to ensure proper planning to meet delivery schedules. In addition, long anchor times outside U.S. ports will cause vessels to be late on their return to Asia.

While the ongoing congestion at the Ports of Long Beach and Los Angeles, specifically, has resolved a bit in recent weeks, inventory is still backed up in transit from trans-Pacific routes. Additionally, trans-Pacific routes coming from China will continue to operate at a high level of variability due to stringent COVID-19 protocols, leaving shipments vulnerable to more delays.

In general, to help mitigate these issues, we’re advising shippers to move ocean freight two to three months in advance of normal timelines as opposed to the traditional 4-5 weeks. But, in cases where that isn’t possible, air freight can be a helpful alternative to keep shipments moving.

Latest Air Market Trends

As shippers consider air, it’s important to stay updated on trends that will affect capacity and pricing. While recovery times at airports remain elevated relative to pre-COVID-19 conditions, there are fewer extreme delays. However, throughout March and into Q2, global demand for air freight is expected to creep up and congestion will likely return.

Globally, the return of passenger flights has been slow and inconsistent. Surges in the COVID-19 Omicron variant continue, and markets with stricter policies are putting downward pressure on air capacity. That said, lowering of travel restrictions in some key markets may lead to capacity additions. It’s also important to consider using surface transportation when an outbreak arises, with past unforeseen shutdowns, C.H. Robinson has helped multiple companies shift their freight to another airport via truckload to keep their freight moving.

Tips for Next Steps

Overall, as shippers continue trying to navigate disruption and decide how best to move freight, here are some of the most impactful ways we’re seeing them find success:

-Seek creative solutions – Consider what different modes, trade lanes, or inland transportation strategies can keep shipments moving. It might be something new.

-Use information and technology – Find tools that provide timely market updates, visibility into shipments, and the predictability needed to know when to adjust.

-Closely communicate and collaborate with supply chain partners – Especially in this kind of market, it’s good to have a partner that can provide a range of options from global forwarding to surface transportation to customs and more. Working closely together, you and can better understand challenges coming from all sides be able to quickly adapt to changing circumstances.

To help stay updated on market trends and how they will impact capacity and pricing, check out the monthly updates on our Global Freight Market Insights page.

logistics

Buying a New Warehouse: Tactics for Logistics Companies

When launching a logistics company, the location of your warehouse is intrinsically linked to overall success. As well as the location, you need to decide whether to lease or buy a warehouse. Further, if you are looking to grow, you need to ensure that your location has the availability to do so. You will save a lot of time if you only have to run through these considerations once. Throughout this article, we will outline key considerations to make when buying a warehouse.

Workforce Availability

You will need a team to fulfill your work and having a qualified workforce will make your life easier. When you’re looking for a new warehouse, you will need to consider the demographic you’re moving into. For example, you won’t find success if you pick a warehouse in Silicon Valley because the demographic belongs to tech-savvy programmers. When you are hiring, you need to look out for areas with a large proportion of logistic businesses. You need to get a fine balance between availability and trade in the area. If you move into a business where demand for workers is high, you will find yourself competing against high salaries.


 

Rent Costs

The cost will be a critical factor in deciding where to buy a warehouse. After all, if you don’t have the available funds, you may be forced out of your desired location. In the US, warehouse rental costs are divided up per square foot (SF). The highest average prices at the moment are in San Francisco, CA, with $16.50 per SF. On the other end of the spectrum, Memphis, TN, comes in at only $2.56 per SF. Although the rental rates may be lower in some cities, you need to ensure you check state tax rates. You don’t want to be stung by hidden costs because you didn’t do your homework.

Insurance

Whether you rent or buy, you are putting valuable assets in the warehouse and you need insurance to protect them. Having insurance for your commercial property means that you are covered for unforeseen repairs, loss of income, damage, and operation expenses. Typically, you are looking at $17 to a month for the insurance. This may seem like a worthless investment in months where nothing happens, but as soon as it does, you will wish you had it.

Nearby Transportation Hubs

When choosing a location for your new warehouse, you need to make sure it’s close to transportation hubs. To do this, analyze your most significant point for receiving goods and align your site with this. For example, if your cargo typically arrives by air, you should position yourself closer to an airport. The closer you are to your nearest source of export, the higher demands you can come with and the easier it will be to manage drayage.

Traffic and Access

The main objective of logistics is being able to move cargo from A to B. If you don’t have the industry in the area, then your business will fail. You need to analyze all aspects of the local area including peak traffic times, average speed limits, typical traffic volume, road conditions, highway connectivity, and accessibility to highways. If these factors aren’t perfected in the area, you will end up paying more than you need to in fuel consumption.

Environmental Factors

As well as being close to significant export locations, you need to find a warehouse near to other suppliers. You will need to research the large local suppliers and take into account any supply chain partners.

As well as suppliers, you need to assess the environmental factors of the nearby areas. Is the area prone to natural disasters? Will you benefit from intense sunshine? Or are you in the middle of a flood zone? If you find any of these risks at your proposed site, you need to ensure that the building adheres to certain building requirements.

Starting up a logistics business takes a lot of time and patience. You need to decide what the most important location factors are and tick them off. There will always be criteria that you have to let slide. Make sure that you carry out your homework and consider all aspects of the location.

weather

Insufficient Weather Information Can be Costly

Hurricane Ida hit Louisiana in 2020 with 150 mph winds before moving up the East Coast to drop a record amount of rain on New York City. In its wake, the Category 4 storm caused severe flooding and destroyed just about everything in its path, with the cost to insurers estimated by leading risk management analytics firm RMS to be between $31 billion and $44 billion.

Hurricanes don’t just destroy properties though – they also destroy infrastructure and disrupt freight transport, especially by truck and rail. The damage from weather events is pervasive, but advanced weather data analytics that combine legacy and new datasets can improve the understanding of storm threats. With more data to inform analysis, those affected can better prepare to prevent losses and destruction that cause prices to rise, particularly those related to ground transport.

Immediately after Ida, digital brokerage platform Transfix reported that dry-van spot rates, or the cost of space in an enclosed trailer, rose 5 to 8 percent out of Memphis, about 5 percent out of Georgia, and up to 15 percent out of Louisiana and Mississippi. Freight rail operators suffered gridlock from the storm, as well as crews that had to wait for floodwater to recede before starting repairs. Freight cars were then rerouted or ran under limited service until the railroad network was fully operational.


 

Any slowdown in transport or increase in rates likely results in an increase in the prices consumers pay for those goods being transported. While some of these increases are inevitable, given enough information and forewarning, freight carriers can plan accordingly for these events, especially since few areas within the U.S. aren’t affected by Mother Nature.

Weather Events Disrupt Supply Chains

High winds and tornados disrupt trucking as they can push a high-profile vehicle out of its lane or in the worst case, flip it over. Flashfloods can wash away railroad tracks and potentially cause derailments. Rain and fog lead to decreased visibility for locomotive engineers and truck drivers, cutting speed by as much as 25 percent. Snow and ice can make roads impassable and tracks brittle. A wildfire destroys everything in its path, including roads and rails.

Infrastructure damage frequently causes disruption to, and in the worst-case halts, supply chains. While these slowdowns certainly can create compounding issues downstream in the manufacturing, wholesale, and retail sectors, transportation businesses are typically the first to suffer financial tolls ranging from penalties for missed deliveries to loss of equipment and freight damages.

The estimated annual cost of weather-related delays to trucking companies range from $2.2 billion to $3.5 billion, according to the U.S. Department of Transportation. There are about 700 railroads operating in the U.S., and North America’s largest freight rail operator, Union Pacific, suffered about $100 million in losses from wildfires and heavy rains that caused disruption over the company’s 32,000-mile network in 2021.

Extreme weather events are becoming more prevalent as weather patterns are changing, and they’re becoming more costly to all. Since 1980, the U.S. has experienced over 300 weather and climate disasters that have had overall damages exceeding $1 billion, for a total cost exceeding $2 trillion, according to the National Centers for Environmental Information (NCEI). The numbers have trended upward over time, with an average of about 16 events each year from 2016 to 2020 and 18 events topping $1 billion occurring in 2021 just through October 8. This number doesn’t include the tornados that tore through Mississippi in December or the Colorado wildfires that closed out the year.

Developing advanced planning and forecasting tools to aid in deciding whether cargo should go or not requires data that’s more timely, frequent, and accurate than what’s readily available today. However, recent advances in satellite-based weather observation systems and big data processing enable substantial progress towards a better understanding of storms.

More Data Makes a Difference

While technology can’t change weather patterns, it can be used to create innovative solutions for determining where a storm is, how severe it is, and where it’s going. The current weather forecasting systems gather an insufficient amount of actionable data that can be analyzed in real time. If only a few datapoints are available, for example, forecasting models must interpolate data to fill in the gaps. Given more real-time observations, the forecast accuracy can be vastly improved.

Less densely populated geographic regions typically have the fewest weather data collections – yet these open spaces are where many of the country’s major highways and rail corridors run. Gathering data across these zones utilizing satellite-based observation platforms can augment limited ground-based radars. Data from multiple sources provides more accurate predictions of weather events before they transpire, as well as their severity and movement as they’re ongoing.

There are a variety of methods used to gather weather data, including ground-based radar, sensors, and instruments; weather balloons; and aircraft-mounted radar and sensing equipment. These technologies don’t provide the same insight as some satellite sensors and cameras, though. Clear Weather visual systems aboard satellites capture a view of the ground during clear skies, and the tops of clouds during storms. All Weather technologies, such as passive microwave sensing, are capable of penetrating through clouds to gather information inside the storms to collect critical data, such as water volume, temperature, and precipitation type.

Weather information from any source is useful when it comes to understanding weather fronts, but the right detail helps create a more complete picture. Microwave-sensing technologies give unique insight into weather patterns that provide clarity as to the severity of a weather event. Despite its value, there are only 11 operating microwave sensors in orbit today, making the ability to see and predict fast-moving storms very limited when the satellite is only able to provide data for a region in the U.S. every three to six hours.

Align and Analyze for Better Forecasts

Quickly putting all the pieces together to gain better understanding of what’s happening now and forecasting what will happen as conditions change is no simple process. This process requires a significant amount of computing power to align and combine disparate datasets for a multidimensional representation of weather at a specific location and time. With a high-definition cohesive picture of the weather, traditional forecasts can truly become nowcasts.

The broadest view of the weather with the most forward-looking data comes from satellites though, and until recently, the few in orbit were flown by governments with multi-billion-dollar price tags.

Now, commercial satellite providers are putting more sensing equipment into orbit, and each new satellite sensor in orbit collects data that adds to forecast certainty and enables preemptive actions to reduce losses and impacts.

Being able to move goods predictably and safely is a key component of supply chains. Transportation companies need to be able to properly assess how infrastructure is affected by weather and the resources needed to make repairs or delay transport. Accurately planning for these events can prevent losses. Just getting trucks off roads and planning rail network actions before a storm could save big dollars, and having the right weather data drives the right decisions.

GEODIS in Americas Joins Diverse Group of Globally Recognized Companies Prioritizing Ethical Leadership and Corporate Integrity

GEODIS in Americas announced it has joined Ethisphere’s Business Ethics Leadership Alliance (BELA) to bolster its current commitment to maintaining an industry-leading standard of corporate integrity in today’s business ecosystem. BELA is a globally recognized organization featuring more than 375 members from leading companies who collaborate together to share best practices in governance, risk management, compliance and ethics.

“At GEODIS, we have a longstanding commitment to ethical leadership and corporate integrity through a comprehensive program implemented across all lines of business with the goal of creating a better tomorrow for our teammates, clients and world,” said Marjorie Rossell Ortega, Ethics and Compliance Senior Director for the Americas Region at GEODIS. “By joining BELA, we will have the opportunity to take specific aspects of our existing program to the next level as we benefit from an environment of shared collaboration, learning and growth alongside other experts in the fields of ethics and compliance.”

Members receive enterprise-wide access to the BELA Member hub, a premier repository of resources featuring examples of work, presentations and research from select BELA companies, that is intended to cultivate more idea exchange and inspiration for companies to continuously improve in the area of ethics and compliance. BELA members also have the ability to benchmark their ethics and compliance program and practices to those of the World’s Most Ethical Companies and participate in year-round opportunities to network and share best practices at roundtables, webinars, and in-person and virtual events.

“The accelerated growth of BELA sends a strong message to the business community that there is a deep need for data, shared insights and collective intelligence that can support a diverse set of leaders charged with implementing effective integrity programs,” said Kevin McCormack, Executive Vice President and Executive Director for BELA. “BELA aligns so well with these pursuits that it often becomes part of the working culture.”

The 375+ BELA member companies represent over 60 industries headquartered in 15 different countries. It has become a pivotal platform of connected leadership dedicated to progressing company standards and practices across global and regional business ecosystems. BELA members collaborate to define best practices on a range of topics of importance to ethics and compliance leaders—from environmental, social and governance (ESG) to data analytics, equity, behavioral science in training and other issues—in working groups and at the Global Ethics Summit, the ESG Forum and additional events in the U.S., Canada, Latin America and other regions around the world.

To learn more about GEODIS, visit www.geodis.com.

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GEODIS – www.geodis.com

GEODIS is a top-rated, global supply chain operator recognized for its commitment to helping clients overcome their logistical constraints. GEODIS’ growth-focused offerings (Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express, and Road Transport), coupled with the company’s truly global reach thanks to a global network spanning nearly 170 countries, is reflected by its top business rankings: no. 1 in France and no. 7 worldwide. In 2021, GEODIS employed over 46,000 people globally and generated €10.9 billion in revenue.

Business Ethics Leadership Alliance (BELA) – www.bela.ethisphere.com

Founded by Ethisphere, the Business Ethics Leadership Alliance (BELA) is a globally recognized organization of leading companies collaborating together to share best practices in governance, risk management, compliance and ethics. BELA’s membership has since grown to a large community of companies who recognize the inherent value of promoting ethical leadership and world-class compliance culture.

Ethisphere – www.ethisphere.com

Ethisphere® is the global leader in defining and advancing the standards of ethical business practices that fuel corporate character, marketplace trust and business success. Ethisphere has deep expertise in measuring and defining core ethics standards using data-driven insights that help companies enhance corporate character. Ethisphere honors superior achievement through its World’s Most Ethical Companies® recognition program, provides a community of industry experts with the Business Ethics Leadership Alliance (BELA) and showcases trends and best practices in ethics with Ethisphere Magazine. Ethisphere also helps to advance business performance through data-driven assessments, benchmarking and guidance.

supply chain

Managing Crisis Within the Food and Beverage Supply Chain

If there’s one thing France hasn’t experienced a shortage of recently, it’s supply chain issues. The pandemic affected food and drink availability in a number of ways, from issues with growth and production to a shortage of delivery vehicles. This has caused a number of issues for food and beverage manufacturers, who are struggling to keep up with demand as a supplier while also experiencing issues in their own supply chains.

The wine shortage in 2021, caused by unseasonably cold weather in key wine-growing regions, has also had a serious impact given France is the second-largest wine producer in the world. The l’Association Nationale des Produits Alimentaires attributed current and future expected shortages to price rises throughout the supply chain.

It’s clear that we’re likely to experience more supply chain issues in the near future. But there are ways food and beverage manufacturers can mitigate these risks. Here, we’ll explore the options.

Protect your existing supplies and production

At a time when food production is affected by issues such as the weather, protecting existing resources is essential. Many food manufacturers have had to recall products because of avoidable issues in the factory. Food manufacturing powerhouse Kraft Heinz made global headlines when it had to recall over 1.2 million containers of cottage cheese because they weren’t stored at the correct temperature.

Equipment maintenance is essential to prevent unnecessary product spoilage and recalls. Many manufacturers will operate on a reactive maintenance model, only maintaining machinery when it fails. Instead, switching to proactive maintenance and checking equipment regularly can help to identify issues before they become a problem. Predictive maintenance technologies are now more commonplace too and will monitor the health of systems automatically.

Food contamination is also an issue that can result in recalls and even affect the health of end consumers. It was reported in 2021 that foodborne illnesses increased between 2018 and 2019, with salmonella topping the list of pathogens. There are a range of processes that can threaten the hygiene of food – from handlers not washing their hands to unsanitary cabling. Many manufacturers use stainless steel goulottes métalliques because they’re easy to clean and decontaminate.

Diversify your suppliers

Access to, and costs of, the raw materials needed to make foodstuff is a key issue right now. it’s essential for manufacturers to diversify their suppliers in the wake of supply chain disruptions. If you rely on one or two suppliers for one key ingredient and they experience issues, you’ll feel this more acutely.

In the wake of COVID-19’s dramatic impact on small businesses, while global behemoths like Amazon increased their profits, we’ve seen a shift towards prioritising local businesses. To encourage this, the government introduced click and collect services for small businesses that didn’t have the resource to set up an ecommerce presence.

The same should go for businesses looking for new suppliers. Small businesses need support, and local suppliers can offer more security to your business because they’re more easily accessible. What’s more, with a renewed focus on sustainability in France in 2022, going local can boost a business’ green credentials.

Support the elimination of food waste

Consumer food waste is a real problem worldwide, but especially in France. Despite a number of legislations in place to prevent food waste, research by Statista has shown that bread is one of the food items French consumers waste the most often. The survey found that 16% of consumers were throwing bread away at least once a week. Given that flour is an ingredient that has soared in price, throwing away its end product is costly.

At a time of food shortages and soaring prices, the nation should be focusing on reducing food waste. France is a global leader in the reduction of business food waste, as well as helping consumers to recycle applicable soiled food. The government and businesses can build on this platform with educational campaigns on reducing the amount of food that is thrown away or recycled.

Food manufacturers can play their part too. Packaging should include information on how best to store the food, as well as tips on making it last longer – such as storing unused bread in the freezer, transferring dried food to airtight glass containers, and putting fresh herbs in water.

France’s supply chain issues are set to continue into 2022. While it’ll be difficult to completely prevent shortages and price fluctuations, there are a number of steps that food manufacturers can take to mitigate these issues and ensure they can continue to provide essential resources for businesses and consumers alike.

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Sources

https://www.statista.com/statistics/1143426/coronavirus-changes-to-supply-chain-retail-worldwide/

https://www.connexionfrance.com/French-news/Which-products-are-or-could-be-hit-by-stock-shortages-in-France

https://www.statista.com/statistics/1128445/most-frequently-wasted-food-in-france/

https://blog.winnowsolutions.com/4-ways-france-is-leading-the-food-waste-agenda

https://www.gardenersworld.com/plants/quick-ways-to-protect-plants-from-frost/

https://www.foodsafetynews.com/2021/04/france-sees-increase-in-foodborne-outbreaks/

https://www.nytimes.com/2020/11/03/business/france-shopkeepers-lockdown.html

https://www.thelocal.fr/20201102/click-and-collect-how-to-help-your-local-business-during-lockdown-in-france/

https://www.housebeautiful.com/uk/lifestyle/food-drink/a19417308/how-to-make-food-last-longer/

https://www.highspeedtraining.co.uk/hub/preventative-maintenance/

https://www.foodsystemsjournal.org/index.php/fsj/article/view/836/817

freight brokers

Three ways freight brokers can seize the endless opportunities in today’s market

If you’re a freight broker or prospective freight broker, you should be seeing green right now, recognizing a deep well of market opportunity not only in 2022, but looking out over the next 5-10 years, too. The supply and demand imbalance is abundantly evident, and shippers increasingly are leveraging brokerages and 3PLs to manage their freight and shifting away from working directly with motor carriers.

That means billions — likely hundreds of billions, even — of dollars in transportation spending moving toward freight brokerages in the coming years.

To illustrate this point: Just over the past two years, the amount of truckload freight in North America moved through brokerages has jumped from about 10-12% on average annually to nearly 20% last year. That trend is here to stay, along with continually climbing freight demand, meaning the percentage equates to more and more loads.

In early February, the White House’s port envoy, John Porcari, said he sees the current freight volumes as a floor for the coming years — not a ceiling. If he’s right, the brokerage market likely will become one of the fastest growing sectors of the entire U.S. economy.

However, haste makes waste, and now’s the time for freight brokerages and 3PLs to be positioning themselves to take on new customers, build their carrier base, and figure out how to scale their operations to meet this demand and capitalize on the sea of opportunities they’re adrift in.

Without the right digital tools, particularly a robust TMS platform that can scale with your operation, integrate with your shippers’ tools, and seamlessly find capacity across freight modes, brokers will be leaving ripe profits on the table for their competitors to scoop up.

From finding customers and retaining staff in a highly competitive landscape, to offering new services, expanding modes, and maintaining a network of truckers — the modern freight broker simply can’t and won’t survive with just a rates sheet, some Excel files, and a well-worn iPhone.

Here’s why:

Meeting the demands of the modern marketplace.

In today’s brokerage market, no two days are alike, and customer needs change by the minute. Also, with the brokerage market bulging, logistics providers need the ability to add new customers efficiently and cost effectively. Technology has long been viewed as optional, not compulsory, on those fronts.

That’s no longer the case.

To acquire, support, and onboard new customers, manual procedures simply no longer work. Bringing on new customers manually can bog down operations, and it skips vital support in today’s market — properly integrating systems with shipper customers and other third-parties, like motor carriers.

Also, to adequately serve customers and compete in today’s brokerage market — but especially tomorrow’s market — the ability to scale quickly, to find capacity at a reasonable price with some level of automation, and to search across freight modes to keep shippers’ freight moving, brokers need the right tools. Those that have them will serve their shippers and attract new customers. Those that don’t will erode their own ability to compete.

Attracting and retaining the right employees.

Every business in every industry is trying to navigate the pressing issue of finding, hiring, and keeping the right people so their business can run effectively and continue to serve customers.

It’s increasingly difficult to retain employees if you’re not giving them the right tools and technology to do their jobs. For those trying to retain talent with a cumbersome, outdated, ineffective tech stack, you’re creating pressure for your employees to leave and find an organization that invests in those areas.

Also, people want to feel the rewards of the job they do, and part of that is supporting customers in a way they feel is effective and that they’re happy with. All stakeholders benefit from providing the best support and service, especially your employees.

Making scalable technology core to brokerage.

The technology access issue that’s plagued medium-sized and small brokerages has mostly vanished. As has the time it takes to set up new platforms and integrate them into your current operations.

What took months of painful and frustrating setup now takes weeks, if not days. Also, the upfront cost of platforms has become accessible to brokerages of all sizes, as has their ongoing total cost of ownership.

Adopting platforms like modern transportation management systems is no longer just about return on investment or streamlining processes. It’s not simply part of your business — it’s now core to your business.

The dollar cost is obviously an important part of this equation. But thinking of technology and digital solutions as integral, and core components of your business, you reframe the cost as a revenue opportunity. You realize what it means for your business, your personnel, and your customers to be flexible and to grow, to build new revenue opportunities, and to remain a viable competitor in this booming market.

Paul Brady is the CEO of 3Gtms.

sunflower

Sunflower Seed Prices to Remain Stable with Record Production Expected in 2022

IndexBox has just published a new report: ‘World – Sunflower Seed – Market Analysis, Forecast, Size, Trends and Insights’. Here is a summary of the report’s key findings.

This year, sunflower seed prices are forecast to remain stable due to record global production, which is to reach the highest level of 57.3M tonnes.

Sunflower seed prices are projected to remain stable due to a significant increase in global production this year. The average sunflower seed price in the U.S. is estimated at $32 per cwt ($630 per tonne) in February 2022 (IndexBox estimates based on USDA data).

This year, global sunflower seed output is to rise by 20% y/y to 57.3M tonnes, the highest level ever. Favourable weather should further stimulate production growth in Ukraine and Russia. Last year, Ukraine’s harvests reached a record 23.2M tonnes, a 19%-increase compared to 2020. Production in Russia grew by 17% y/y, amounting to 15.5M tonnes in 2021. Higher outputs are expected in South America, where harvesting season begins. Steadily growing U.S. demand for trans-fat free high- and mid-oleic oils could stimulate farmers to expand sunflower seed acres.

Global sunflower seed exports are to rise by 4% y/y to 7.3M tonnes in 2022. The world’s ending stocks will expand by 12% y/y to 2.4M tonnes.

Global Sunflower Seed Exports by Country

In 2020, global sunflower seed exports dropped to 7M tonnes, reducing by -3.9% against 2019 figures. In value terms, supplies expanded sharply to $4.7B (IndexBox estimates).

Romania (1.5M tonnes) and Russia (1.4M tonnes) represented the largest exporters of sunflower seed worldwide, together amounting to approx. 42% of total supplies. Bulgaria (818K tonnes) occupied the following position in the ranking, followed by China (508K tonnes), France (424K tonnes), Moldova (381K tonnes) and Hungary (352K tonnes). All these countries together took approx. 36% share of total exports. Kazakhstan (257K tonnes), Argentina (206K tonnes), Ukraine (188K tonnes), Slovakia (154K tonnes), Serbia (145K tonnes) and Turkey (115K tonnes) followed a long way behind the leaders.

In value terms, the largest sunflower seed supplying countries worldwide were Romania ($699M), China ($648M) and Russia ($563M), with a combined 41% share of global exports.

In terms of the main exporting countries, Russia recorded the highest growth rate of exports, doubling the value in 2020.

Top Leading Sunflower Seed Importers Worldwide

The countries with the highest levels of sunflower seed imports in 2020 were Turkey (1,207K tonnes), Bulgaria (1,021K tonnes) and the Netherlands (762K tonnes), together recording 44% of total volume. It was distantly followed by Spain (403K tonnes), Germany (393K tonnes) and France (326K tonnes), together comprising a 16% share of total imports. Romania (251K tonnes), Portugal (223K tonnes), the Czech Republic (213K tonnes), China (181K tonnes), Italy (160K tonnes), Austria (156K tonnes) and the U.S. (156K tonnes) followed a long way behind the leaders.

In value terms, the largest sunflower seed importing markets worldwide were Turkey ($628M), Bulgaria ($498M) and the Netherlands ($366M), together comprising 31% of global imports.

Source: IndexBox Platform