New Articles

Why is there so little expense report misconduct in China?

Why is there so little expense report misconduct in China?

Recently, I wrote a data-driven piece revealing which countries are home to the most expensive report misconduct. Several of the results were extremely interesting, but the most fascinating piece of data was redacted because it needed to be looked into more thoroughly.

That data point was this: only 1% of expense report items flagged for review by leading automated expense report audits AI software, AppZen in China are ultimately rejected by the client company.

This 1% figure sits at the very bottom of the international list; no other country is even close. For example, Japan, only a few hundred nautical miles away across the East China Sea, ranks in the bottom half of flagged expense dollars rejected, with a much more robust 18%. Here’s the data from the last blog post, but with China put back in.

So what are the explanations for this oddly-low Chinese rejection rate? The answers are somewhat dubious and connect to transfers of wealth. 

Like most nations, China has its unique accounting complexities and one example is the country’s Fapiao system, in which receipts and invoices are actual official tax documents printed on the spot. The goal of Fapiao was to create a transparent system spitting out real-time tax documents at points of purchase across the country, but that hasn’t stopped enterprising folks from coming up with schemes to take advantage of it. 

For example, imagine taking 40 expo guests to dinner after a conference. In America, the hosting employee would simply receive a receipt for the pricey dinner which he would then expense for reimbursement upon returning from the trip. The company submits that receipt as part of its tax return at the end of the year.

Now let’s say some out-of-policy behavior takes place at this dinner; maybe the host employee decided to order several $200 bottles of wine, easily exceeding the $50 bottle company policy limit. AppZen would catch the out-of-policy misconduct on the expense report in this example. 

But in China, Fapiao are actual tax documents and business-related expenses are sometimes used to offset revenue, which allow companies to bring down their corporate income tax. Accordingly, managers subtly encourage their staff to collect Fapiao, and turn the other cheek instead of scrutinizing the documents.

In other words, Chinese corporations can lower their tax bills by indirectly transferring a fraction of those funds to employees via liberal unwritten expense report oversight thereby making them happier, at the expense of The Party’s tax revenue.

The less cynical explanation picks up the same thread of employee satisfaction without looping in Fapiao: the Chinese are, in general terms, lax in their enforcement around expenses; they turn a blind eye to most expense ambiguity to help incrementally raise employee take-home pay. In other words just as Silicon Valley companies are happy to supply their employees with millions of dollars in free meals and snacks at the office to supplement incomes, many Chinese companies are similarly, indirectly liberal outside the office, around expenses.

Either way, the title of this article is somewhat misleading. The Chinese have an average number of expense items flagged for potential conduct by AppZen relative to other countries. The difference is that Chinese companies are choosing to reject these flagged expenses at an unusually-low rate of 1%. The reasons for this are Fapiao loopholes and cultural norms around allowing employees liberties with their work expenses. 

Josh Anish is Senior Directing of Marketing at AppZen,the world’s leading solution for automated expense report audits that leverages artificial intelligence to audit 100% of expense reports, invoices and contacts in seconds.

Warehouse Tech Middle East 2019

Warehouse Tech Middle East 2019 brings together the leading logistics, technology solution providers, warehousing leaders and startups to discuss and learn about warehouse technology advancements.

Taking place in beautiful Dubai, this exciting program covers various trends, advancements and solutions including drones, Digital Warehousing, Industry 4.0 effect, Internet of Things, AI & Robotics, Automation, Cloud Computing in WMS and Data Analytics.

If your company is looking for competitive and robust education and insight into the advancements found with warehousing technology, this conference is for you. Take a proactive approach to education and join industry leaders from around the world for a day packed with game-changing information, discussions, and networking opportunities.

The one-day program will take place on June 25 with an impressive list of speakers and exhibitors. Don’t miss the opportunity to learn more about the digital warehousing market and register your spot today.

Automated Route Planning in the Works for Hupac Intermodal

Hupac Intermodal announced the upcoming implementation of Nexiot’s software solution to its in-house cargo management systems for supporting efforts managing delays, traffic, and route journeys.

“Nexiot is providing its customers with the highest level of transparency across the supply chain, which enables them to differentiate their offering, increase efficiencies and unlock additional revenue potential,” said Marcel Scheurer, Chief Commercial Officer at Nexiot. “Our distinctly collaborative integration approach and operational industry experience help our customers to extract the maximum value out of the technical solution.”

Nexiot has provided solutions for Hupac for the last two years. The
European intermodal network operator currently employs Nextiot’s self-sustaining sensors for real-time visibility from device-fitted wagons. This device provides information such as location, mileage, and border crossings every five minutes.

“We began working with Nexiot two years ago when we applied the smart sensors to 1,000 of our intermodal wagons,” said Aldo Puglisi, responsible for Digitalisation and Business Processes Reengineering at Hupac Intermodal. “When we began to analyse the data generated by the sensors in collaboration with Nexiot, we realized that it could be used to identify and predict weak spots in the supply chain, helping us make more informed planning decisions in an optimal way.”

Following the full integration of the digitization offered by Nexiot, Hupac will ultimately reap the benefits of optimization, information sharing with partners, time and money savings, as well as an overall reduction in risks and errors.

Transplace and Noodle.ai Partner for AI

TMS and logistics technology provider Transplace announced Noodle.ai, a leading provider of Enterprise AI® applications, as its newest partner to support additional artificial intelligence and technology integration initiatives.

Noodle utilizes the curated external data sources in addition to applying predictive technology solutions for supply chain, manufacturing, and logistics-focused businesses.

“Transplace is committed to being a technology leader – not just in developing innovative logistics solutions, but in the technology we incorporate into our business,” said Frank McGuigan, CEO, Transplace. “Partnering with Noodle.ai supports this commitment by allowing us to further integrate AI and machine learning into our organization and deliver greater value to our customers.”

“Enhancing our use of data science through AI and machine learning will enable our customers to make more strategic, data-driven decisions, and allow Transplace to further leverage its large network of shippers and carriers, to increase efficiency, reduce costs and improve service.,” added Transplace CTO Jim French. “These technologies will become an increasingly important part of our technology strategy as we explore additional applications to improve process automation and service predictions.”

Source: Outlook Marketing

PORT OF GALVESTON LEADERSHIP TAKES OPERATIONS TO THE NEXT LEVEL

In the year following his appointment to port director and CEO in January 2018, Port of Galveston’s Rodger Rees proved that with the right kind of leadership, significant operational changes can be quickly implemented without compromising the quality of production. When Rees first joined the port’s team, he immediately recognized areas in dire need of change–and quickly. Without wasting time, Rees took a step back to analyze the best way to continue operations while maximizing resources. A testament to Rees’ first year success is through the nearly $6 million profit the port recorded for 2018, when the original budget forecast anticipated breaking even.

“The port wasn’t operating at its fullest,” Rees explains. “Over the past year, we’ve really made a lot of strides. We’ve restructured our operations on the water front and our administration. To me, that’s an example of allowing people to do their jobs. Many times, people have been held back in positions and when I came here, I said, ‘Here’s your chance’ and people excelled.”

When Rees evaluated the company’s operational structure, he identified stagnation as one of the root issues hindering the port from performing at its highest capability. Tackling operational inefficiencies started with improving senior management’s operations approach, ultimately enabling and motivating workers to do their jobs without obstructions from leadership. These changes directly impacted the level of quality delivered to customers.

“We’ve been very customer-oriented since I got here,” Rees says. “Our customers are the cargo companies, the stevedores, all those people. As a port, we are really building those relationships because that’s the long-term piece that really brings in the businesses–they’re confident the port can perform.”

Beyond tackling the structure and operations of the Port of Galveston, Rees saw an immediate need for automation implementation and successfully implemented an entire software platform in just three months.

“When I came here, we had a very old operating software and accounting packages,” he recalls. “I was very familiar with a company that had a software package that had a very robust port management module built into the software. In September, we said, ‘Can we do it?’ and our staff said, ‘Let’s go!’ and we implemented a brand-new software package in 90 days.

“We have also been able to get out of the paper parking business and have installed an automated parking system. That all ties into the new accounting system as well as we’ve automated our ERP back office systems, and now our new parking systems.”

Rees stresses the importance of internal operations and pride as the company attributes a lot of its success to its employees and their “can-do” outlook.

“We are able to self-perform and that’s helped our bottom line,” Rees says. “We’re excited by the fact that these guys have stepped up and taken pride in their work, and we’re doing a lot of tasks and jobs that ordinarily would’ve been done with a third party. The two biggest things have been the total revamping of our back-office ERP system as well as the implementation of a fully automatic parking system.”

Looking at Rees’ history, one might find it surprising to learn that he did not start his career in the Ro-Ro port industry. He boasts 25 years managing his own security business before switching gears as a consultant to smaller public companies. At the time, Rees lived about four miles from Port Canaveral, which he socially frequented. Through the social relationships developed over time, Rees sought the opportunity to provide his expertise when the port expressed the need for a chief financial officer.

“The good fortune from my standpoint was they were looking for non-port personnel,” Rees says. “In other words, the CEO there was a developer and Port Canaveral was heavily into new cruise terminals and renovations of old terminals, and he was looking for a financial person who understood the financial markets. I spent five years over there in the financial business.”

Bringing it all together, Rees identified what the future holds for the Port of Galveston and where the potential lies.

“This port is perfectly located for the cruise business. The cruise business is going to be what enables this port to really enhance and revitalize the infrastructure in the cargo business here. Since I’ve been here, we’ve signed deals with Royal Caribbean, which is going to build a $100 million terminal here, and we’ve extended our partnership with Disney Cruise Lines, which we just confirmed a 10-year deal with for them to expand. They’ll be doubling the number of cruises out in Galveston.

“What I see is the cruise business really complementing our cargo business, simply because this will enable us to do some things that we weren’t able to do to really grow our cargo business. We’re the only ones in the western Gulf, out of the 13 ports in the Houston complex, that has cruise business.”

AI

Technology’s Impact on the Supply Chain

Without a crystal ball to predict disasters and variables beyond our control, freight companies need strategies to help them avoid as many service disruptions as possible. These aspirations are actually possible by using data from technologies such as artificial intelligence (AI), machine learning and predictive analytics. Technological advancements such as these can help reduce downtime and improve efficiency, productivity, service-level agreement compliance and customer satisfaction.

When dealing with regions prone to hurricanes, earthquakes and other natural disasters, the safety of those who live and work there is the priority. In addition, to those who work in the supply-chain industry, the significant impact and disruptions caused by weather-related events is high on their list—particularly in regards to trucking.

Trucks are an indispensable part of the U.S. economy. Tractor trailers carry more than 70 percent of the freight tonnage transported throughout the country, which means interruptions (natural disasters, weather related or driver shortages) are more than just an inconvenience. As trucking companies enhance their preparedness plans, supply-chain solutions that embrace new technologies can help mitigate longer-term logistical and financial nightmares.

In a relatively short time, technology has drastically changed the supply-chain ecosystem. The most immediate and noticeable benefit has been the introduction of automation—a human-centric endeavor to manage many manual processes, interactions, touchpoints, handoffs and even the physical assets inherent in the supply chain. Longer-term benefits will be driven by the data created with every process and interaction across the supply chain, however. The future of supply-chain optimization harnesses the power of these technologies and their massive amounts of data and applies it to the real-time decision-making process.

The Data-Driven Supply Chain

When applied to AI and machine learning, data is the driver for predictive capabilities. With it, future performance can be optimized based on past results. With powerful potential to positively impact every aspect of the supply chain, environmental data offers insight into external factors such as historical traffic and weather patterns that can inform crisis plans, or be used to help reduce fuel costs, maximize productivity and meet increasing demands.

The real value is created when this external data is combined with enterprise data—identifying patterns and areas for optimization within each company, to fuel better planning and resource utilization during emergencies, and every other day of the year. Predictive analytics uses historical service data and machine learning to identify and predict outcomes—which becomes increasingly valuable as companies collect more and more information.

Predictive Analytics, Predicting Weather

Each year, storms put an incredible strain on the supply chain as flooding and power outages close ports and prevent trucks from entering affected areas. Predictive models can provide an early look at upcoming weather systems, while historical data can speak to what those models have led to in the past. This helps companies to make data-informed decisions like whether their trucks should hit the road or not.

While predicting the path and impact of hurricanes is not a perfect science, leveraging analysis from previous storms arms companies with important information such as which roads to approach and avoid, where utilities are historically weakest, and the most efficient (and safest) path to the destination.

For the freight sector, predictive analytics are highly useful for managing capacity problems by enabling a more accurate assessment of contributing factors to future performance, such as weather, job type, driver availability and day of the week. This information powers schedule optimization, the tracking of shipments, routing and job prioritization.

The end result is greater efficiency which can even have a positive impact on the massive shortage of truck drivers in the U.S., a problem that is escalated by hurricane season as many drivers are left to sit on the sidelines while fleet from elsewhere are redirected to crisis regions, taking them off their regular routes. The impact can also be felt by industries reliant on freight and on time-sensitive logistics, particularly the retail industry which shares peak pre-holiday shipping and preparation season with the most prevalent time of year for hurricanes.

As supply chain operators continue to embrace advanced technologies, organizations are poised to be in prime position to take more control over their shipping process—regardless of external factors at play. Hurricanes are an unavoidable catastrophe, but data used in the right way can help mitigate the duration and severity of any disruption.

Pervinder Johar is CEO of Blume Global, a leader in global logistics and digital supply chain solutions, which is headquartered in Pleasanton, California, and has offices in Chicago, Hong Kong and Wellesley, Massachusetts.

 

 

 

 

Optimizing Your Warehouse Space—and People—For Peak Performance

The freight transportation industry is traditionally not overwhelmed by the peak holiday shipping pandemonium recently experienced by some prominent logistics providers, but for integrated providers offering multiple supply chain services, warehousing is one area that often comes under strain from consumers and partner companies during this time. While the distribution process frequently ends at a consumer’s front door in a small package, it begins mostly with large shipments and pallets of freight arriving at a warehouse—the temporary but bustling home where the thousands of SKUs are then processed and shipped.

Even though we are bombarded with imagery and industry news reports of advanced robotics and automation within the warehouse environment, the reality is at multiple touch points there are still human hands utilizing these tools and human feet navigating the numerous aisles of inventory.  Technological innovations will undoubtedly continue to drive new and greater efficiencies within the warehousing and distribution industry, but true operational efficiency often begins not with sophisticated tools and technologies, but rather with an excellent team on the ground floor.

Listen to Your Internal Publics

Your team is invaluable to the success of your warehouse. They interact with your facility daily and can recognize operational weaknesses before upper management even identifies them as being problematic. By listening to and valuing your team’s input, you gain an extremely beneficial and added level of oversight. Not only does fostering a sense of collaboration throughout your facility decrease potential operational dysfunction, it also enhances everyone’s sense of belonging to your company.  Team morale significantly improves when employees are possessed of a genuine desire to help your business succeed and feel personally invested in your organization’s welfare.

To help attract and retain such employees, warehouse and logistics managers should aim to cultivate a top-down culture that demonstrates exemplary leadership. In addition to listening to employee concerns, managers should implement initiatives such as annual surveys to help employees realize the value placed on their input. After reviewing and analyzing the results of this annual survey, it’s important to provide constructive feedback on how employee concerns are being proactively addressed by leadership. Developing such initiatives provides companies with a wealth of analytics for gauging employee satisfaction while also offering up insights on improvements needed in other key areas.

Strengthen Your Labor Force

With more high school students attending college than ever before, there is perhaps less interest in considering alternative options like trade school as a path for a future career. In light of this trend, warehouse managers must get creative and invest in the necessary resources to ensure they are adequately staffed.

-Educate New Hires: In what is often unfairly deemed a low-wage, unskilled labor environment, prospective employees have more opportunities than expected for learning new and more sophisticated skills. An entry level position in warehousing permits individuals with limited experience the chance to learn new software applications, diverse logistics functions, as well as earn specialized material handling certifications. These and other opportunities are excellent training grounds for those pursuing a career path outside of a traditional four-year college.

-Recruit New Hires: Look into developing visible recruitment initiatives that inform students of the diverse career possibilities that exist within the logistics field. Many part-time positions serve as great entryways for students to learn and explore the industry, while those who are not pursuing a four-year college path can begin careers that offer real opportunities for professional growth.

-Implement New Technology: Tools are only as good as the hands which use them. Use these innovations to your people’s advantage and enhance your overall workforce productivity.

Assess Your Warehouse Layout

Present day consumer expectations have become ever more demanding as the overall warehouse real estate market has grown tighter: 89 percent of storage space in the United States was built before 2000 and development of new space is not keeping pace with demand. It’s important for warehouse managers to optimize existing space since developing new property is often a long and arduous endeavor. Consider these limited cost strategies:

-Revisit Your Blueprint: Perform a detailed inventory analysis and reevaluate your warehouse blueprint to see where process improvements such as repositioning frequently picked inventory can be made.

-Space Utilization: Think in cubic feet. Depending on what you store or manufacture, there are a multitude of different racking, storage and other creative options available for getting the most out of your space, no matter the square footage.

-Optimize Workflow: Set your people up for success. Performing the above steps should allow for greater productivity and efficiency gains as employee work tasks become more streamlined.

Although the space available to develop new warehouse facilities may be limited, warehouse managers who use these tactics are making the most of a challenging situation. With the pressures of e-commerce overhauling many traditional dynamics of warehousing & distribution, we can expect to witness more providers scrambling for much needed additional capacity, so a little bit of innovation can go a long way.

We are so enticed by the power and potential of new ideas and tools, we often forget that successful operations start with employees, are supported and enhanced with technology and guided by the vision and ingenuity of trusted leadership. With the right culture in place and by recruiting and developing the right talent, in regards to operational efficiency, the old adage rings true: the simplest solution is often the best one.

 

Frank Granieri is Chief Operating Officer of A. Duie Pyle and a member of the company’s Board of Directors. He joined Pyle in 2012, bringing more than 15 years of transportation industry, logistics and executive management experience to his role with the company. Facilitating company activity in marketing, sales, technology and logistics consulting, he is also responsible for A. Duie Pyle’s Custom Dedicated, Warehousing & Distribution and Brokerage business units, which comprehensively serve a wide-array of industries. 

 

New Customs Platform Utilizes Disruptive Technology

RIISE, a brand new platform based on recorded trends seen with Dubai Customs, is the latest and greatest customs management platform that not only increases transparency, but also fosters a cost-effective and reliable customs environment. The platform, built by Customs World, confirmed RIISE was created to provide automation and technology features including Artificial Intelligence (AI), Prediction, Natural Language Processing (NLP) and blockchain.
“This disruptive technical and functional CMS (Customs Management System) and the trade enabling platform takes the lessons and builds on the learnings and 100 years of distinctive experience and practices of Dubai Customs.” Nadya Kamali, CEO of Customs World said. “To further solidify our commitment to make this world a safer place, the system recognizes the threats and increasing challenges of today and provides the levels of border integrity that governments and their communities expect in such a way that sets world benchmarks for cross border trade”.
RIISE is built with a vision to be the number 1 partner of choice for governments to protect their borders and facilitate trade following the standards and requirements of the World Trade Organization, SAFE and Kyoto.  It is a disruptive option to a stale market currently monopolized by companies with a 1990’s mentality dumping legacy technology and rebranding old processes.”
The platform is predicted to launch during the second quarter of 2019. Once launched, Customs World will offer assistance with training, demos, and consultations.
Source: Dubai Customs

Cloud Logistics Selected to Support $340 million Pork & Poultry Processing Facility

Privately held pork and poultry producer and handler, Prestage Foods, announced the selection and implementation of E2open’s TMS  platform, Cloud Logistics,  to support operations at the company’s new $340 million pork processing facility.
“We are opening a new $340 million pork processing facility and need a transportation management system to help us manage the logistics operations,” said Crystal Hill, director of supply chain and logistics at Prestage Foods. “We’re opening our new facility in less than a month, so we needed a TMS that we could deploy quickly. The system had to be easy to use so our carriers and our poultry logistics team could adopt it without much training. We work with dozens of carriers and add more all the time so having a TMS that carriers love to use is a key differentiator for Cloud Logistics. Finally, we required a TMS that will grow and scale with us as our needs change. We will start with a few truckloads per day but will grow to over 50 a day within the first year and double to over 100 trucks a day when a second shift is added. Whether it’s managing a few truckloads a day from one shipping location or hundreds across multiple locations, the Cloud Logistics TMS is a great fit that will support our business today and into the future at a great price point.”
Cloud Logistics combines automation features such as mobile and social technology. The platform provides Prestage with a seamless, comprehensive workflow well equipped to support current and future initiatives all at a reasonable price. With Prestage anticipating a 1,000% increase in overall daily shipments from the new facility, the company will heavily rely on the TMS from automation and carrier selections, to load tendering and invoice auditing.
“For the senior leadership team, the most compelling reason to partner with Cloud Logistics was to improve operational efficiencies and visibility,” said Jere Null, chief operating officer at Prestage Foods. “This is a business that requires accuracy, timeliness, and cost effectiveness, in order to scale rapidly. Prestage Foods is growing fast, and Cloud Logistics will enable us to handle significant volume growth without adding additional headcount to the pork logistics team. We are also excited about the advanced reporting capabilities that will give us greater control of our operations.”
Source: BSYA

Descartes Air Cargo Advance Screening Solutions Provides Compliance Technology

Nippon Cargo Airlines confirmed this week the implementation of the Descartes Air Cargo Advance Screening Program to support efforts towards compliance for air cargo imports to the U.S. The announcement confirmed with the mandatory advanced security filings taking place, the company will rely heavily on the required ACAS to meet compliance requirements.

“Compliance with regulations, such as ACAS, is essential to ensuring safe and secure operations for our customers and NCA,” said Keita Sataka, Senior Vice President at NCA. “Descartes has a strong history of providing NCA and the air cargo industry with customs and security filing technology, and their ACAS solution provides a proven, reliable, cost effective way to meet data collection and submission requirements.”

The functionality of the ACAS requires pre-loading data to be submitted, following mandatory data requirements for air forwarders and carriers. The Descartes Global Logistics Network streamlines  the validation process by managing the flow of master and house bill information with automation.

“We’re pleased to help NCA comply with ACAS requirements,” said Scott Sangster, VP Global Logistics Network at Descartes. “Air cargo transportation is a vital part of the growing international logistics market, and Descartes’ solutions help carriers, like NCA, and other stakeholders in the air cargo community accelerate the movement of freight while meeting important security initiatives worldwide.”

Source: Descartes