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PORTS WITH PASSENGER LINER OPERATIONS LOOK FOR WAYS TO REOPEN SAFELY AND QUICKLY

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PORTS WITH PASSENGER LINER OPERATIONS LOOK FOR WAYS TO REOPEN SAFELY AND QUICKLY

The U.S. Centers for Disease Control and Prevention (CDC) issued a Framework for Conditional Sailing Order in October 2020 that remains in effect until Nov. 1, 2021. The framework was established to allow cruise lines to resume activity after being shut down for a year by the global pandemic. The order applies to passenger operations on cruise ships with the capacity to carry at least 250 passengers in waters subject to U.S. jurisdiction. 

Although the CDC says it would prefer if people didn’t cruise at all, this action has been more aggressive than in Canada, which has announced its cruise season has been canceled for the second straight year in 2021. The ban extends until Feb. 22, 2022.

“Returning to passenger cruising is a phased approach, and our current focus is on the protection of crew and working with cruise lines to implement the initial phase requirements of testing all crew and developing onboard laboratory capacity,” said Jason McDonald, CDC media spokesman, in an email.

“Future orders and technical instructions will address additional activities to help cruise lines prepare for and return to passenger operations in a manner that mitigates COVID-19 risk among passengers and crew members, including simulated voyages, certification for conditional sailing and restricted voyages,” he added.

The new technical instructions will give cruise ports and terminals direction in providing further protocols and programs to help protect passengers, crews and port employees when cruising resumes.

However, ports and terminals have not been sitting idly by since the pandemic struck North America more than a year ago. Ports in the U.S. have been following the CDC’s lead and developing protocols and programs to reduce the COVID-19 risk.

The Florida Ports Council, which provides leadership for the state’s 14 deep-water seaports, has been working diligently with its membership on pandemic response. 

“While maintaining a state of readiness for cruising to resume, our ports are diligently protecting workers through enhanced sanitation procedures, personal protective equipment and mitigation response, including capital infrastructure retrofitting equipment, improved HVAC (heating, ventilation and air conditioning) filters and hands-free building access,” said Doug Wheeler, the council’s president & CEO.

One major impact of the pandemic has been the devastating financial loss to the entire cruise industry. The council is also working to address this issue.

“We continue to work with our fellow U.S. seaport associations to press for emergency relief for U.S. seaports, including cruise ports,” said Wheeler. “Unfortunately, seaports have been left out of prior emergency relief legislation. The good news is that Congress created the Maritime Transportation System Emergency Relief Program last year. Unfortunately, it was not funded within the omnibus bill passed by Congress at the end of the year. We are hopeful that funding for the program will be included in this next relief package.”

On the Great Lakes, Port Milwaukee has, since April 2020, been proactively addressing the pandemic through various means, says Jazmine Jurkiewicz, the port’s Trade Development Representative. 

“Port Milwaukee has continued to make preparations for the 2021 cruising season and beyond,” Jurkiewicz said. All regulations imposed by the CDC and Department of Transportation have been closely monitored and adhered to. While not a regulating body in the United States, Transport Canada is also a major factor in the cruising industry for the Great Lakes and has been closely monitored as well.”

Port Milwaukee has also purchased a new mobile X-ray trailer to reduce the physical interaction between passengers and security teams clearing luggage. It is expected to be delivered in July. Jurkiewicz said the port is also “continuing collaboration and coordination with the Milwaukee Cruise Collaborative members to distribute information effectively to local tourism organizations.”

At the municipal government level, the city of Milwaukee Health Department has performed detailed evaluations to examine the exposure risk at the port and all recommendations have been followed.

On the West Coast, the Port of San Diego, California’s third-largest cruise gateway to the Mexican Riviera and other major southern destinations, has made pandemic response a big part of its daily routine.

“We will be working with local health officials, cruise line officials and other authorities to put the needed infrastructure in place to resume operations when the time comes,” said Adam Deaton, the port’s Senior Trade account executive.

“One possible plan is to open a 9,000-square-foot area of the B Street Cruise Ship Terminal that would enlarge it to better respect and manage social distancing,” 

Deaton continued: “We expect, through the CDC framework process, to reopen cruise and guidelines. We anticipate those guidelines will include extra cleaning and disinfection protocols, face covering requirements, social distancing protocols, staggered and scheduled cruise passenger check-ins, plexiglass use to provide safety barriers between passengers and terminal workers, availability of hand sanitizer and handwashing, temperature checks and more.”

He added that all inbound vessels must notify the U.S. Coast Guard and Customs and Border Protection 14 days ahead of their scheduled arrival in San Diego, even if no one on board is exhibiting symptoms and, of course, to notify the two agencies immediately if anyone aboard a vessel is exhibiting symptoms of communicable diseases such as COVID-19.

At the Port of Galveston, where cruise operations provide 65 percent of annual port revenues, the response has been in a serious and rapid fashion.

“We’ve been working with the cruise industry and others for the safe, sustainable return of cruising in 2021,” says Rodger Rees, port director and CEO, Galveston Wharves. “We’ve invested more than $73,000 in health and safety enhancements at our two cruise terminals in preparation for cruise activity ramping up,” 

Galveston, the fourth most popular cruise port in North America, immediately began, along with cruise and shipping lines, to monitor daily life at Galveston Wharves.

Early in the pandemic, Galveston Wharves hosted a multi-agency tabletop exercise to review and coordinate planning, responses and communications among the local, state and federal entities that would respond if the coronavirus impacted the Galveston maritime industry.

That initial meeting laid the groundwork for a longer and continuous planning process for ports and terminals. 

With the possibility of some cruise lines restarting their business, cruise lines and ports are exploring more robust screening protocols, expanded cleaning and sanitation practices and comprehensive shipboard prevention, surveillance and response measures.

Galveston Wharves is planning a number of changes in its two cruise terminals, including touchless bathroom fixtures, plexiglass shields in customer service areas and enhanced air handling systems plus various other health and safety concepts are being explored.

In 2019, the cruise industry had a $1.6 billion economic impact in Texas, making it extremely vital to the Lone Star State.

Port Tampa Bay’s response to COVID-19 was, like others, swift.

“We responded immediately and swiftly to the pandemic,” said Paul Anderson, Port Tampa Bay’s president & CEO. “Prior to the CDC’s no-sail order, we had already begun disinfecting our cruise terminals and increasing daily cleaning efforts.” 

The port says it will follow the guidance of the CDC and individual cruise lines on whether they will require COVID-19 tests for passengers.

In addition, Anderson said, “Port Tampa Bay has taken extra precautions to keep our cruise terminals clean and disinfected and we sanitize them with an EPA-approved chemical to prevent the spread of COVID-19 every 30 days. We will continue to take this precaution when cruises resume.”

Port Tampa Bay is “working closely with our cruise line partners to follow the updated CDC guidelines for the conditional sailing order and we are prepared to welcome them back when they are ready,” Anderson added.

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HOW ROLL ON/ROLL OFF PORTS RESPONDED TO THE COVID-19 PANDEMIC

The COVID-19 pandemic wreaked havoc on global shipping. One of the categories hit worst was roll-on/roll-off (Ro/Ro). These ships, which revolutionized the transport of automotive and military vehicles, often found themselves with nowhere to go as automakers shut down their plants in the first half of 2020 to stop the spread of the coronavirus. 

Figures compiled by the UN Conference on Trade and Development (UNCTAD)—and published in its report COVID-19 and Maritime Transport: Impact and Responses—show just how bleak the Ro/Ro sector got, with the ships stopping in five percent fewer ports in the first quarter of 2020 than the same quarter a year earlier, and nearly 25 percent in the second quarter.

“The COVID-19 pandemic has significantly impacted on Ro/Ro services,” states the UNCTAD report. “Since March 2020, port calls by Ro/Ro ships worldwide declined by 22.8 percent compared with the same period in 2019. One in four ship calls has been suspended. Total calls by Ro/Ro ships since the beginning of 2020 declined by 13.8 percent as compared with the same period in 2019.”

While those declines were bad, it’s also true that vehicle traffic rebounded in the latter half of the year. We looked at 10 U.S. ports that have Ro/Ro capability to see how bad the situation got before they recovered—and how they did it. All of these ports instituted special COVID-19 protocols at the start of the pandemic, and all have remained operational throughout the crisis.

BRUNSWICK, GEORGIA

Port officials say that in the spring of 2020, the closure of so many automakers dramatically lowered the number of automobiles entering Colonel’s Island Terminal. May 2020 saw the worst volume decrease—down 77 percent compared to May 2019.

The rebound started in June, though port officials say Ro/Ro traffic that month was still 38 percent below June 2019. July was better, in that it was only down 11 percent. By August, Ro/Ro traffic was actually up 9 percent, though September was flat. The rest of the year saw Ro/Ro traffic up 32 percent over the previous year; November down 16 percent, and December was 27 percent ahead of the same month in 2019.

For the year, Colonel’s Island terminal served 435 vessel calls in 2020, compared to 466 in 2019. Put another way, in 2020 the Port of Brunswick handled 587,395 units of Ro/Ro cargo, a decrease of 25,506 (4 percent) compared to 2019.

BALTIMORE, MARYLAND

The Port of Baltimore ranks “first among the nation’s ports for volume of autos and light trucks, roll on/roll off heavy farm and construction machinery, and imported gypsum,” according to the Maryland Port Administration. After sustained decreases in Ro/Ro traffic throughout the spring, December totals showed a triple-digit increase—the sixth consecutive month of increased compared to the first months of the pandemic, according to a Feb. 3, 2021, Maryland Port Administration news release. What’s more, December figures for general cargo, containers and Ro/Ro represent year-over-year monthly gains versus December of the previous year.

“Throughout the pandemic, the Port of Baltimore has been a barometer of Maryland’s economic recovery, and the latest figures give us great optimism for the new year,” Governor Larry Hogan said in the news release. “The port’s healthy rebound is an indicator of increased consumer demand, and we’ve proven we have the talented workforce and the infrastructure to answer that demand.”

By December 2020, 67,063 tons of Ro/Ro traffic moved through the Port of Baltimore—up nearly 36 percent from June. In fact, December was so good that Ro/Ro traffic was up 1 percent from the same month in 2019.

CHARLESTON, SOUTH CAROLINA

In the spring of 2020, BMW, Mercedes-Benz and Volvo shut down auto plants in the South due to COVID-19. This cut Ro/Ro traffic into Charleston by a third, according to JOC.com. 

But by August, the numbers started to recover. “Among the encouraging signs that port officials highlighted was the highest July on record for vehicle movement through the port,” according to Aug. 20, 2020, post in The Maritime Executive. “The strength in the Ro/Ro sector they believe signifies a return to normalcy at automotive plants throughout South Carolina and the Southeast.”

Port officials are so encouraged that they see a stronger rebound throughout 2021.

“We are encouraged by some signs of an initial rebound in our container and automotive volumes, as well as an increase in imports and a decline in blanked sailings,” S.C. Ports President and CEO Jim Newsome said in an Aug. 20, 2020, Maritime Executive post. “However, a more substantial recovery is dependent on the duration and intensity of the economic impacts from the pandemic, and ultimately, on a vaccine.”

JACKSONVILLE, FLORIDA

Like all U.S. ports, JAXPORT saw Ro/Ro traffic hit hard by the coronavirus. But the rebound in the summer and fall was strong. In fact, the last quarter of calendar year 2020 was “the second busiest quarter for vehicles in the port’s history,” according to a Feb. 11, 2021 JAXPORT news release.

Given that it’s one of the nation’s most diversified ports, and that means it’s “well-positioned to continue to see increased volumes to satisfy growing consumer demand in nearby markets throughout the Southeast, including South Florida, Orlando and the rest of the I-4 corridor,” said Alberto Cabrera, JAXPORT’s director of Automotive Accounts.

“An increase in U.S. military vehicle movements at the port helped to offset the industry-wide decline in commercial shipments due to the temporary shutdown of auto manufacturing over the summer caused by the coronavirus,” said Cabrera.

He adds that 2021 should be a “robust year” for emerging vehicle technology. “As manufacturers continue to rebound from the pandemic shutdowns, we will see the release of many new models with the advanced technology, including autonomous driving, steering assistance, and forward collision prevention, that consumers have been demanding,” Cabrera said. 

PHILADELPHIA, PENNSYLVANIA

In late 2019, PhilaPort opened a giant new auto terminal and Vehicle Processing Center (VPC). “The VPC at Southport is capable of servicing 200 cars per hour and fully processing over 1,000 cars daily,” a PhilaPort news release said at the time. A few months later, the pandemic hit. After that, Ro/Ro traffic “was down, but not as much as the other Ro/Ro ports,” a PhilaPort spokesman said.

The port instituted new COVID-19 protocols, including closing the main administration offices in the early months of the pandemic. But by late September, the port reopened the offices. Today, the port is close to operating as usual—though with some adjustments. 

“This port handles almost 1 million tons of forest products in a normal year,” said Penn Warehousing and Distribution’s Tom Mutz in a Feb. 5, 2021, PhilaPort news release. “But COVID and new modes of consumer behavior have resulted in even greater amounts of forest products entering our port.”

GALVESTON, TEXAS

Port officials made clear that COVID-19 had very little impact on the operations at the Port of Galveston. That being said, the temporary closure of many auto plants did cause a significant slowdown in Ro/Ro traffic for much of 2020. You can see it in the numbers provided by port officials: The port moved 487,371 vehicles in 2019, but just 314,790 in 2020.

That said, port officials noted that other traffic at the port is strong. In fact, they report that the port saw 25 cargo vessels in January 2021—up considerably from the 19 that arrived in pre-pandemic January 2020. 

HUENEME, CALIFORNIA

For the Port of Hueneme, May and June of 2020 were the worst months of the pandemic for Ro/Ro traffic. During those months, Ro/Ro ship traffic dwindled almost to zero. Recovery finally came in the last quarter of 2020, which saw four to five Ro/Ro ships coming into port every week. 

But the damage had been done. In 2019, Ro/Ro ships moved 346,288 autos in and out of the Port of Hueneme, but just 282,164 in 2020—an 18.5 percent drop in a year. Overall tonnage dropped at the port 1.8 percent due to the pandemic. But so far, officials say Ro/Ro volume is still showing a strong recovery and is now 1 percent higher than the same period last year.

Port officials also say their own internal operations and communications plan worked very well in dealing with COVID-19 cases. In fact, they say the port saw just 19 reported COVID-19 cases since the pandemic began in March 2020. Currently, the port is working with local officials to prioritize the vaccinations cycles for their workforce.

NORFOLK, VIRGINIA

For the first half of 2020, the Port of Virginia saw a significant drop in trade—due both to the COVID-19 pandemic and trade tariffs. But port officials are proud that throughout the crisis, the port has not lost a single-day of productivity. Despite the drop in traffic, the port instituted no layoffs or cuts in pay and benefits. Officials also noted that since the port was processing less cargo, efficiencies increased—dwell-time for rail imports, berth productivity and turn-times for motor carriers. The port also used the slow period to accelerate maintenance schedules for equipment and make operational tweaks.

By the end of the year, the Port of Virginia was actually setting records: The port processed more than 260,000 twenty-foot equivalent units (TEUs) in December, making it the best volume on record for that month. The port also set its all-time monthly volume record in November 2020 by handling more than 280,000 TEUs.

Today, Port of Virginia officials describe their Ro/Ro capabilities as “strong.” They expect a rebound in both automobiles and traditional Ro-Ro cargo in 2021, which they say they can accommodate at either their Newport News Marine Terminal or the Portsmouth Marine Terminal.

LONG BEACH, CALIFORNIA

Long lines of shipping traffic into the ports of Long Beach and Los Angeles are familiar to everyone within five miles of the Southern California coastline. Even in 2020, the traffic was considerable.

“Initially, the COVID-19 pandemic had a negative impact on the volume of containers flowing through the port, but the latter half of the year was very active as shippers worked to satisfy pent-up demand for goods,” said Port of Long Beach Executive Director Mario Cordero. “The Port of Long Beach had its best year on record in 2020, with 8,113,315 TEUs moved, up 6.3 percent from 2019. The port exceeded the previous annual record set in 2018 by 22,292 TEUs.”

But the same can’t be said for Ro/Ro ships. In fact, Ro/Ro data from the Port of Long Beach shows abysmal numbers: 302,811 vehicles in 2019, but just 239,135 in 2020.

To ensure that 2021 is good for all categories of shipping, Cordero is focusing on protecting his workforce.

“The nation’s waterfront workers have kept this country’s supply chain functioning since Day One of the pandemic, and they are at high risk,” Cordero said. “Prioritizing the waterfront workers for vaccination is of paramount importance, both for their safety, and for the sake of the economy. We are continuing to work with health officials to vaccinate essential workers, to maintain the fluidity of cargo movement.”

SEATTLE/TACOMA, WASHINGTON

The Northwest Seaport Alliance (NWSA), the operating entity behind the ports of Seattle and Tacoma, is the fourth largest container gateway in the United Sates. And the COVID-19 pandemic hit the NWSA hard across the board.

“Total container volumes in March were down approximately 21 percent as compared to March of 2019,” said John Wolfe, the NWSA CEO, according to an April 15, 2020, story in American Shipper. “That brings our year-to-date first-quarter decline to 15.4 percent.”

The situation at the ports was still bad, even into October.

“The economic fallout from COVID-19 continues to disrupt supply chains across the country and around the world,” stated an Oct 20, 2020, NWSA news release. “The NWSA gateway saw 59 blank sailings through September, surpassing the total number of canceled sailings in 2019.”

As with most ports in the U.S., by the end of the year cargo traffic had rebounded or even exceeded 2019 levels at the NWSA ports—except for auto volume. That stood at 156,205 units, down 18.6 percent from the previous year, according to a Jan. 20, 2021, NWSA news release.

PORT OF GALVESTON LEADERSHIP TAKES OPERATIONS TO THE NEXT LEVEL

In the year following his appointment to port director and CEO in January 2018, Port of Galveston’s Rodger Rees proved that with the right kind of leadership, significant operational changes can be quickly implemented without compromising the quality of production. When Rees first joined the port’s team, he immediately recognized areas in dire need of change–and quickly. Without wasting time, Rees took a step back to analyze the best way to continue operations while maximizing resources. A testament to Rees’ first year success is through the nearly $6 million profit the port recorded for 2018, when the original budget forecast anticipated breaking even.

“The port wasn’t operating at its fullest,” Rees explains. “Over the past year, we’ve really made a lot of strides. We’ve restructured our operations on the water front and our administration. To me, that’s an example of allowing people to do their jobs. Many times, people have been held back in positions and when I came here, I said, ‘Here’s your chance’ and people excelled.”

When Rees evaluated the company’s operational structure, he identified stagnation as one of the root issues hindering the port from performing at its highest capability. Tackling operational inefficiencies started with improving senior management’s operations approach, ultimately enabling and motivating workers to do their jobs without obstructions from leadership. These changes directly impacted the level of quality delivered to customers.

“We’ve been very customer-oriented since I got here,” Rees says. “Our customers are the cargo companies, the stevedores, all those people. As a port, we are really building those relationships because that’s the long-term piece that really brings in the businesses–they’re confident the port can perform.”

Beyond tackling the structure and operations of the Port of Galveston, Rees saw an immediate need for automation implementation and successfully implemented an entire software platform in just three months.

“When I came here, we had a very old operating software and accounting packages,” he recalls. “I was very familiar with a company that had a software package that had a very robust port management module built into the software. In September, we said, ‘Can we do it?’ and our staff said, ‘Let’s go!’ and we implemented a brand-new software package in 90 days.

“We have also been able to get out of the paper parking business and have installed an automated parking system. That all ties into the new accounting system as well as we’ve automated our ERP back office systems, and now our new parking systems.”

Rees stresses the importance of internal operations and pride as the company attributes a lot of its success to its employees and their “can-do” outlook.

“We are able to self-perform and that’s helped our bottom line,” Rees says. “We’re excited by the fact that these guys have stepped up and taken pride in their work, and we’re doing a lot of tasks and jobs that ordinarily would’ve been done with a third party. The two biggest things have been the total revamping of our back-office ERP system as well as the implementation of a fully automatic parking system.”

Looking at Rees’ history, one might find it surprising to learn that he did not start his career in the Ro-Ro port industry. He boasts 25 years managing his own security business before switching gears as a consultant to smaller public companies. At the time, Rees lived about four miles from Port Canaveral, which he socially frequented. Through the social relationships developed over time, Rees sought the opportunity to provide his expertise when the port expressed the need for a chief financial officer.

“The good fortune from my standpoint was they were looking for non-port personnel,” Rees says. “In other words, the CEO there was a developer and Port Canaveral was heavily into new cruise terminals and renovations of old terminals, and he was looking for a financial person who understood the financial markets. I spent five years over there in the financial business.”

Bringing it all together, Rees identified what the future holds for the Port of Galveston and where the potential lies.

“This port is perfectly located for the cruise business. The cruise business is going to be what enables this port to really enhance and revitalize the infrastructure in the cargo business here. Since I’ve been here, we’ve signed deals with Royal Caribbean, which is going to build a $100 million terminal here, and we’ve extended our partnership with Disney Cruise Lines, which we just confirmed a 10-year deal with for them to expand. They’ll be doubling the number of cruises out in Galveston.

“What I see is the cruise business really complementing our cargo business, simply because this will enable us to do some things that we weren’t able to do to really grow our cargo business. We’re the only ones in the western Gulf, out of the 13 ports in the Houston complex, that has cruise business.”