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Can Innovative Tech help SME Logistics Companies meet High Demand this Peak Season? 

logistics

Can Innovative Tech help SME Logistics Companies meet High Demand this Peak Season? 

Pumpkin Spice season is here, marking the beginning of peak season 2023. 

Peak demand season hits North America’s logistics network from August to November, leading into the busy holiday season. The busy season offers an opportunity for businesses to capitalize on high demand, with some business models completing most of their yearly orders in a few months. 

For supply chain planning, goods must be available online, in storage, and on the shelves on time, with the correct levels distributed across the country. However, the combination of seasonal demand, with cyber sales, thanksgiving, and end-of-year holiday peaks, can cause some headaches for businesses that aren’t using digital tools for accuracy, scalability, and demand planning. 

“For this, you need the right data and systems— that will allow you to scale up operations and daily output with ease and take advantage of the seasonal peaks,” said CartonCloud Head of North America/ COO Shaun Hagen. 

Working closely with customers and industry partners throughout their expansion to North America in 2022, CartonCloud’s team often highlights the crucial role timing plays in the impact of tech implementation for SME businesses. 

“Operators need to have the right system in place before peak season — or as soon as possible— to ensure they are capturing the maximum benefits of the software, and giving themselves the best chance at capitalizing on peak seasons,” Mr Hagen said. 

Warehousers, 3PLs, and broader supply chain partners rely on accurate demand predictions to navigate early seasonal demand each year. Suppliers must plan ahead to navigate inventory and stock purchasing, warehousing, and distribution to make the season’s timing. 

“So much of a business’ wasted overheads is to do with having inefficient operations,” Mr Hagen said. 

“The surprising thing is that many businesses actually don’t realize how much time and money they are losing with the clunky or unsuitable systems they are using — because it’s the system they’ve always used, or because they are concerned about the hassles of switching.” 

“Since CartonCloud entered the USA market early last year, we’ve had some incredibly insightful conversations with industry partners and customers — looking at the systems they’ve been using, and their expectations for setup and support,” he said. 

“Ultimately, their expectations are too low — they believe a new system will take months to set up and get running, and more often than not, the support and customer service level they

receive is the reason they start looking for something better — which is when they come to us. 

“Our software is designed by logistics people, for logistics people — with exceptional customer support and implementation that gets you up and running on the system — so you can start seeing results faster. 

“For us, it’s all about our customer’s success — their business growth and satisfaction is paramount to everything we do, and it shows in their success and customer reviews”. 

CartonClouds unique, integrated Warehouse and Transport software has been designed by logistics people, for logistics people — to help businesses streamline operations and scale up for seasons of high demand. 

“To manage and plan for demand in logistics peak season, first, you need to know your customers’ needs, their seasonality, and expected sales/ demand over the peak season — and then ensure you have the right systems in place to prepare and achieve this,” explained Mr Hagen. 

“Warehouse and Transport Management (WMS/TMS) software is the backbone of any logistics operations— but a cloud-based system gives you an edge, providing critical workflows, integrations, and constantly updated new features that let you do more, with less effort. 

“No matter what size your business is, with the right systems in place, you can reduce manual data entry, reduce mistakes, and increase your day-to-day profit.” 

Mr Hagen said logistics operators should be looking to automate online ordering with e-commerce integrations, access and assign orders for picking from a WMS and TMS with a mobile app to ensure accuracy at each step, and ultimately streamline data at every stage of your operation. 

CartonCloud is top-rated by users across the globe, and listed as a top WMS and TMS supplier again in 2023 due to its ease of use, intuitive design, and exceptional customer service delivered by logistics experts. 

High-performing logistics operators are using innovative technology to capitalize on high demand and see better ROI this peak season. 

Get expert WMS Software with industry expertise. 

With CartonCloud’s easy-to-use— yet powerful — WMS and TMS you can leave the technical side to us. With a cloud-based warehouse and transport management system, you can also enjoy the benefits of (SaaS) software as a service. This means access to our friendly support team and knowledge base to answer any questions you have, or log any issues. 

Book a free demo and see CartonCloud’s powerful software in action.

technology CGS supply

Resolving Fluidity Challenges in Today’s Bottlenecked Supply Chain Environment with Technology

In today’s demanding supply chain environment, SMEs (small and medium-sized enterprises) are facing unprecedented supply chain challenges much like larger companies and, as a result, have been investing in their own fleets due to the lack of equipment available in the marketplace.

Equipment scarcity as well as the reliance on outdated, legacy technologies to resolve today’s challenges are fast becoming the key underlying obstacles affecting SMEs to maintain their competitive advantage in today’s bottlenecked supply chain reality. More and more, companies are understanding that along with the investment in the assets must be the investment in asset management technology.

It has become clear that the right asset management platform—meaning the right technology, the right team of experts, the right level of adaptability and scalability– can serve as an invaluable tool to not only manage assets, but also transform operations and streamline processes.


The growing importance of technology for competitive advantage

While SMEs are looking for technology to help them respond to market shifts and evolving business strategies, they typically rely on modest IT budgets and stretched-thin admin teams. As their current software is reaching its end-of-life phase, SMEs are looking for cost-effective, scalable technology that can address today’s needs as well as those of the future. They rely on technology partners to help understand what is necessary: Is it an upgrade to a current system? Is a modification or new feature in order? Will a plug-in elevate the system to where it needs to be? Should this be a start-from-scratch system?

There is no doubt that as time goes on, SMEs–even those who may have resisted technology– will rely on technology services and solutions more and more, as the agility and flexibility of small and medium-sized enterprises within the supply chain have become ever more vital to supply chain fluidity. Innovative asset management technology platforms are enabling fleet managers to optimize their assets, control costs, manage M&R (maintenance & repair) as well as reduce admin costs. Tools designed to manage M&R help ensure streamlined communications, accountability, productivity and, most importantly, safe equipment. Customers utilizing asset management technology realize these robust benefits and more.

When selecting an asset management platform, it’s important to work with a partner with a proven track record, such as, Consolidated Intermodal Technologies (CIT), which was developed by Consolidated Chassis Management (CCM) and, for the last 10 years, has served as the asset management tool for its chassis pools. CIT is designed for fleet managers looking to upgrade their technology to support a growing fleet in a sustainable, scalable and efficient manner. CIT’s platform focuses on various intermodal equipment fleets, including chassis, trailers, containers, reefers and gensets of around 100 units.

These types of technology solutions are emerging as a competitive advantage by providing real-time visibility that enables businesses to make strategic decisions based upon quantitative analysis. Efficient asset management will provide the opportunity for SMEs and larger companies to outsource many back-office activities, enabling internal resources to be redirected to value-adding processes, including supply chain management. In fact, these services offer the possibility for SMEs to reduce labor costs, and the human capital necessary to manage their supply chain operations.

When it comes to investing in technology, we at CIT believe it is important to remember that one size does not fit all. It is crucial to collaborate with a technology partner who understands your business, your IT capabilities and resources as well as your goals. With the right asset management platform and team of experts that “get you,” businesses of all sizes can address the most complex and critical challenges to optimize operations, align business objectives and enhance corporate culture practices.

CIT is an innovative and proprietary asset management platform designed to enhance efficiency, elevate productivity, increase visibility, improve workflows and processes while lowering expenses and eliminating time-consuming redundancies. CIT understands the pain points of fleet managers as well as the importance of optimizing assets that are in compliance and on the road. For more than 10 years, the CIT platform has been the technology behind CCM’s fleet optimization system.

__________________________________________________________________

A seasoned technology executive with over 30 years of transportation IT industry experience, Mr. Thomas Martucci oversees the development and implementation of technology strategies that generate revenue and reduce costs. As VP for CCM and CTO for CIT, Mr. Martucci is responsible for business process management, software development, and technology implementation.

edi deployment

EDI Deployment: What are the Obstacles and How to Overcome them?

Sending commercial documents physically, by fax, or even by email is over. Since the late 1990s, these exchanges have been gradually replaced by electronic messages (order or delivery vouchers, invoices, etc.), which allow the automation of processes. To do this, companies are now using EDI, an acronym for Electronic Data Interchange. EDI is the exchange of commercial documents from one computer to another, in a standardized and automated manner. Despite offering many advantages such as speed, reliability and traceability of exchanges, EDI is still not used by all companies. How to explain this situation? What are the obstacles to implementing EDI? Focus on the main obstacles to making EDI the norm in companies, and how to overcome them.

 

Implementation costs

Developing an EDI solution is a substantial process for a company. It is a two-pronged project involving:

-Full-fledged IT project management, with its classic phases of analyzing existing information, choosing a solution, configuring it, then deploying and maintaining it;

-an impact study related to the digitalization of manual processes in the company and its business environment

In fact, the ROI – Return On Investment is faster and more substantial when exchanges between partners are regular and recurring, regarding significant volumes. This is why small organizations rarely benefit.

To reduce these costs, there are many ready-to-use services available on the cloud. Offered by experts like Generix Group with Generix EDI Services, they allow for a quick start-up at a lower cost. Additionally, their use is charged per use, which favors small and medium-sized companies.

Difficult implementation for small and medium-sized enterprises (SMEs)

Beyond the financial investment required, small businesses often lack the expertise to begin an IT project like this. If they can call upon an EDI supplier to handle such considerations, the process undeniably requires time to acutely understand the offers and analyze their needs.

This is a necessary step to find the pricing model that best meets the business needs of the company. Choosing an offer and an EDI supplier requires a preliminary analysis of the commercial transactions to be processed, and thus the volumes of data involved. Without this initial review, the company may face significant additional costs.

Several alternative solutions are offered to SMEs or very small companies that do not wish to invest in a fully automated EDI solution. They have the advantage of being inexpensive to both buy and use. They are mainly offered in SaaS mode, but are also compatible with EDI solutions used by client partners. These solutions include WEB-EDI, SmartPDF and online OCR.

Diversity of technologies and rules of standardization

EDI is even more interesting for a company as its entire ecosystem can use it. When deployed among different players in the same sector, it generally encourages partners and competitors to do the same. Thus, EDI has a strong presence in:

-Mass distribution

-The Agri-food industry

-Automobiles

-Electronics

-Aeronautics

-Pharmaceuticals

This dynamic therefore most often depends on the main contractors in the sector. If Airbus and Boeing adopt EDI with their suppliers, the entire aviation ecosystem moves in this direction. Indirectly, this impact can extend to nearby sectors with common suppliers, such as the naval or automotive sectors.

For an industrial company at the crossroads of several industries, it is complex to master the different standards and technologies of each sector.

In this case, the ideal scenario is to use EDI services in SaaS mode offered by mature players who have already deployed their solution in several sectors. By sharing processes, it is then possible to reuse at lower cost connectors and technologies that are already proven and financed.

Implementation and deployment time frame within each entity

Faced with relatively long implementation times, companies sometimes turn to alternatives to EDI to digitize their data exchanges more quickly. This may be a document entry and collection portal, or an OCR solution. Keep in mind that they do not offer the same automation capabilities, so these intermediate solutions will never bring the same quality benefits as EDI.

Again, the best way to bypass delays and implementation difficulties for an EDI system is to retain a service in SaaS mode. Hardware and/or software costs are eliminated, and configuration costs are significantly reduced due to the pooling of technologies between network members.

Synchronous trade dynamics

With the development of internet and e-commerce technologies, integrations between application components increasingly require real-time interactions. It involves knowing, for example, the position of stock, obtaining updated prices, or the status of a completed process.

During its start-up period, EDI relied on asynchronous file-sharing technologies. This still corresponds to the need to exchange certain commercial transactions. Additionally, it is necessary to associate it with API management, usually with REST and JSON technologies.

Be attentive, however, not to oppose EDI and API. Digital data exchange can be based on all forms of syntax or language such as XML or JSON. Data transport can also be carried out by protocols close to web services such as EDIINT AS2, SOAP, or REST.

In summary, it becomes necessary to combine the management of EDI and APIs. Fortunately for businesses, most EDI services offered in the cloud are actually open to most B2B integration technologies including MFT, EDI, API, MOM, etc.

Deploying EDI brings about several obstacles: limited adoption in small businesses, diversity of technologies and standards, and sometimes long deployment times. However, the emergency of technologies such as APIs and blockchains alleviates these challenges, thereby ensuring a bright future for EDI. Want to know more about EDI’s benefits and its development prospects?

VIEW THE GENERIX EDI SERVICES SOLUTION

This article originally appeared on GenerixGroup.com. Republished with permission.

trade finance

5 Tips for Small Businesses Exploring Trade Finance Options

Just like any other industry, foreign trade businesses require a substantial amount of capital to start and operate. Trade finance makes it possible for small businesses who want to buy bulk goods from international suppliers. With cash available, SME’s can take advantage of buying supplies in bulk and negotiating a discount with the suppliers.

If you’re looking to use trade financing for your company, it pays to know a little bit of how you can make the most out of it. Here are five tips to consider when exploring trade finance options for your small business:

1. Consider the Potential of the Business You’re Applying Financing for

Before actually considering applying for different finance options, it’s smart to evaluate whether the activity you’re getting financing for can produce revenue in the future. Otherwise, you’d be stuck paying for something that isn’t actually making a profit for your business. Plus, if you fail to make payments because the products are not bringing in profits, it could ruin your relationship with the financing company.

The best way to avoid this is to do market research about the business project to determine its profitability. It also helps to explore other opportunities that you might not have tapped into and has the potential of generating higher ROI. Trade finance facilities may also be concerned with your business’s viability, so it’s crucial to show facts (research, projections) to convince them.

2. Ensure Protection Against Changes in the Foreign Currency Exchange

An increase and fluctuations in currencies are expected when doing business with other companies in another country. While fluctuations could mean reduced costs, a substantial increase could mean a loss of profit for the company.

When looking at trade finance options, make sure that the financing facility you’re working with supports the currency you’re doing business in. It’s also helpful to negotiate a fixed rate of exchange and draft it into the contract before starting the business relationship. This would mean that you won’t benefit from any fluctuations and potential savings in cases where the exchange rate fluctuates. But, the stability of having a fixed price would also protect you from potential losses if the exchange rate increases substantially in the future.

3. Look Into the Facilities that Offer Trade Financing Options

Applying for a trade finance option is a big decision for entrepreneurs to make. Considering that they would have to borrow a substantial amount of money, it’s natural for them to worry about the cost it entails. However, taking on precautionary steps and exploring the offers of different companies will help you choose the best deal your company can afford. This will ensure that you won’t miss out on opportunities that will benefit your company in the long-term.

When researching facilities, it’s best to consider the type of trade financing they offer – equity, debt, letters of credit, invoice financing, and others. Compare the prices and identify the options with payment terms that would best suit your cash flow cycle. It’s also smart to consider the ease of access to this financing. How long does the approval process usually take? Do you have to meet specific requirements like minimum revenue or credit score for approval? It’s essential to consider these, especially if you’re in a hurry to get the financing.

It also helps to ask your friends in the industry for recommendations. If they have worked with a specific company before, ask them about their experience. Learning from others is the best way to gauge if the facility is the best fit for you.

4. Talk to the Trade Financing Facility Before Doing Business With Them

Once you’ve narrowed down your options on where to apply for financing, the next step is to come down to their office to discuss their offers. This step is sometimes necessary for determining whether the company will be able to meet your company’s needs and negotiate with them so that you can maximize the financing option. By talking to them in person, you’ll be able to discuss the business and financing needs. If they can help you with it, they can tailor an offer that would best fit your company’s financial capabilities.

Since you’re planning on building a long-term relationship with them,  it’s also vital to know how the financing company handles their clients. Do they offer alternatives in case they cannot meet your financing needs? Do they give out advice? The level of their customer service will help determine whether they care and value their clients or not.

5. Read the Fine Print of the Contract

Finally, ALWAYS read the fine print of the contract. Just like any type of business financing, trade financing entails costs, fees, and other essential facts that can catch you off-guard if you don’t pay attention to the details. As much as possible, take as much time as you need in reviewing the contracts from the financing companies you’re interested in. Be fully aware of your responsibilities and the fees you have to pay for the financing.

Conclusion

Trade financing is a viable alternative to consider when banks refuse to lend small business loans to SME’s to buy supplies internationally. It’s worth noting, though, that every financing facility may have different requirements, so it pays to inquire with them beforehand. Ensure that your company is qualified if you’re planning to pursue applying for trade financing in their facility. Nevertheless, with proper research coupled with the tips mentioned above, you’ll be able to find the right trade finance option and facility that would address the needs of your small business.

digital

Digital Collaboration: Get ahead, fast.

Recently at a conference for freight forwarders everyone jointly agreed: if you’re the fastest to quote, you win the customer. What astonished me was what I heard in a conversation afterwards! “We are working in shifts now, 16 hours per day, to make sure we can quote fast and win new deals,” said one of the present forwarders. I was surprised that putting in more hours to send emails back and forth is a better solution for shipping companies than digitizing collaboration and automating tasks. The banking system solved this issue years ago with the introduction of the SWIFT system: a standardized banking system that enables companies which had never worked with each other before to transfer money on a global scale at no risk. 

In shipping, we’re still way behind the curve. The newly formed Digital Container Shipping Association has taken the first timid steps to promote data standards in shipping because they believe in close collaboration between the different stakeholders. The underlying rationale for this collaboration is typically 2-fold: (a) Margins are still depressed due to overcapacity and (b) customers demand more and more streamlined services. Although costs for technology are consistently decreasing, our industry is generally considered to have been slow to adopt digital approaches. Of course, companies collaborate across company borders, mostly through emails and networks; but isn’t it extremely inefficient and unscalable, especially in times where this could be automated to be done within seconds instead of days? 

What holds SMEs back from digital collaboration? 

We have noticed that especially small and medium-sized companies are either stuck in their traditional mindset or simply don’t know how to start with digital collaboration. Why is that so and how do companies overcome this conundrum? 

Companies are afraid to share their data 

People have to overcome their traditional industry mindset first, as a highly competitive attitude makes collaboration with competitors exceedingly difficult. Most companies don’t want to share their data because they think it’s their secret and crucial for their business – but most “data” is non-sensitive. Consider container movements, position updates forecasts and contact information of local agents. Of course, crucial information about e.g., my commercial terms with my vendors should not be openly shared! However, sharing operational data means exchanging information that you can leverage to increase service offerings, internal processes and ultimately create quotations in less time. 

Even if companies are willing to collaborate, they don’t know how to get started 

Lack of existing data standards, limited capacity or scary data security questions – the list of potential challenges of data sharing is long (as for every new project!) and only a limited number of people in logistics have “been there, done that”. 

However, in the end, it comes down to what you want to achieve/solve in the first place: How do you get your customers love working with you? How do you create quotations in less time to win more business? We suggest defining your most important targets and metrics first, and reverse engineer a good solution from there. 

Now: How can you get started? 

To get started with data sharing, finding out what you want in the first place is only the beginning of a long journey. To make it a little bit easier for you, try to answer the questions below for your own business (take a screenshot or copy into a word doc): 

-What are my main pain points?

-What is particularly crucial for my customers?  

-What data describes the problem the best? 

-How well is my data organized? 

-What data is non-sensitive? 

-What additional data do I need? 

-Who has it? How can I get that data? 

-Who (of my partners) would need my data to become better? 

-Does it make sense to work with them? 

-What integrations and/or technology would that require? 

There is no one-size-fits all solution as you can see! It’s about you and your specific business model. Only after you’re able to answer these questions you can think about the next steps: design use-cases/MVPs (Minimum Viable Products), and test setups and data integrations. 

With missing IT capabilities or resources, building integrations can oftentimes be hard because you need to manage numerous data standards and interfaces. In most cases, a 3rd party technology provider can help you as a connector in the industry. Such technology companies can not only translate different data formats into one language, but they also anonymize data to increase trust and reduce perceived risks for you: You still own your data and it is 100% up to you what part of your data you want to share to reach a certain goal. Moreover, working with 3rd party technology providers has another advantage for you: they help you develop a proof of concept at low costs! 

Of course, it requires a certain level of commitment, but working with a connector lets you test with a well-defined problem and a limited group of stakeholders to develop a workable solution. For freight forwarders, it could be the integration with a selected list of carriers to enable instant online quotes/ bookings for their customers. For equipment managers it could be integrating their equipment management system with a tracking provider to automatically receive container status updates such as pickups, drop-offs, delay warnings and ETAs. 

Once the proof of concept has been demonstrated, the collaboration could then be expanded by bringing in additional stakeholders or addressing related problems with similar approaches. Being able to create quotations faster is only one challenge – several other topics including internal organization, equipment management or communication with external stakeholders can also be targeted with an open mindset and the courage to test new things. We encourage you to start right now! 

________________________________________________________

Christian Roeloffs is the founder and CEO of Container xChange – an online platform that creates transparency on supply and demand in container logistics. More than 300 container users and owners such as Seaco and Kuehne+Nagel use the neutral online platform to find SOC containers in 2500 locations and identify partners to avoid empty container repositioning. 

SMEs

HOW TO EXPORT TO THE UNITED STATES: 6 SIMPLE STEPS FOR SMEs

According to the Organization for Economic Cooperation and Development, International Trade Statistics 1, participation in exports remains largely led by large enterprises (250 or more employees) in industrialized countries. In developing countries, the story is the same, and only a small percentage of small and medium sized businesses export at all. The World Trade Organization (WTO) reports that SMEs in developing countries make up roughly 45%, on average, of a country’s Gross Domestic Product (WTO, 2016), but SMEs’ exports represent on average 7.6 per cent of total manufacturing sales, compared to 14.1 per cent in the case of large manufacturing firms (WTO, 2016).

If you want your small or medium-sized business to get a piece of the export pie, according to the OECD Trade Committee, there are a number of challenges to be overcome. These include everything from limited access to credit, insufficient use of technology, and lack of export experience, to border controls. The most significant challenge posed, remains learning the ins and outs of getting your product from your country to foreign markets in a cost effective manner. These tips can help your small business become better equipped to enter the exciting world of exports.

The first stage in export planning is to investigate the market and identify your reasons for exporting to customers.
First, determine demand. You need to know where in the U.S. your product is needed. If you sell bathing suits, better export to Florida and California than to Nebraska or Alaska.

Second, you’ll need access to buyers. Start with researching buyers on the Internet, use your local U.S. Chamber of Commerce as a first resource, followed by the Economic Officer in the U.S. Embassy or Consulate in your country. Then, watch for upcoming trade shows where your goods could be featured.

Next, either start selling directly on your own ecommerce platform (secure payment and delivery systems should be integrated), or build a relationship with an international trade agent, whom you trust to help you navigate state and city markets, regulations, and opportunities for you to sell your goods in the U.S. , either to wholesale distributors, or directly to retailers. Improved logistics channels, eCommerce, and free trade agreements make that possible.

Third, find out what, if any, tariffs or exemptions exist for your goods. If there are no trade agreements between your country and the U.S., exempting your goods from tariffs, you’ll need the help of a U.S. licensed Customs Broker. A U.S. Customs Broker will be familiar with the Harmonized Tariff Schedule of the United States (“HTSUS”), and help you classify your goods and determine the tariffs you’ll have to pay to the U.S. Customs and Border Patrol, before your goods can enter the United States.

The National Customs Brokers and Freight Forwarders Association of America can easily provide brokers in the state or region you’re targeting.

Fourth, once you’ve got a better understanding of your profit margin to determine how you’ll sell your goods in the export market, you may wish to consider how to potentially mitigate any risks that can occur while your goods are being shipped, or once your goods arrive at their destination and are with the buyer(s). There are payment risks, damage or destruction of goods risks, documentary risks with customs, and many others.

You may have access to a good trade and customs attorney in the originating country, but he or she may not be thoroughly familiar with U.S. trade compliance requirements. In that case, you may benefit from consulting with a U.S. international trade lawyer to learn how they can help you mitigate risks in exporting by intervening with customs on your behalf, managing disputes through a properly drafted contract, and putting you in touch with relevant agents for information on U.S. trade insurance and compliance with government regulations.

In the U.S., generally, a phone or email consultation with a reputable lawyer would be free. If they want you to pay to talk with them for a few minutes about your problem and find out if they can help you, then hang up and call another lawyer.

Fifth, you need to build a relationship with a reputable freight forwarder or consolidator, who will help you decide: whether to ship by air or by sea; what documents are required for the country you are exporting to; how to pack your products for shipment; label them, and insure them. Normally, the freight forwarder will take care of it all, for a premium, but beware of INCOTERMS (regulations that define the responsibilities of buyers and sellers involved in commercial trade).

You must have at least a basic understanding of them to comprehend the shipping documents your freight forwarder will have you sign, and to protect your rights and limit liability.

Sixth, yes exporting is exciting, but it’s also risky doing business across oceans and continents with buyers you don’t know and may never see. To that end, there are many export resources in the originating country that companies, small and large, can benefit from. Usually Chambers of Commerce are a good starting point. There are associations of American Chambers of Commerce in every region of the world; just check the American Chamber of Commerce online directory for the specific one in your region or country.

Your own government’s resources can usually also offer invaluable information and global networks, including relevant contacts in the U.S. This is particularly helpful if you have a problem that can be fixed by your government seeking the intervention of commercial or economic officers at the local U.S. embassy in your country (keep in mind though that the Embassy is meant to assist U.S. citizens and residents, not foreigners).

Further, your local manufacturers association(s) may have members who have exported in the past, and can share their expertise. Lastly, commercial banks and local Export-Import Banks can guide you on how to leverage export financing, and minimize your financial exposure, when transacting business with foreign buyers.

Against this backdrop, you can reduce the external challenges SMEs face in trading, and better manage the uncertainty inherent in doing business internationally, all while making a healthy profit and expanding to new markets.

Magda Theodate is an international trade attorney and Director of Global Executive Trade Consulting Ltd. She works as a senior consultant for international development agencies in lower and middle income countries, resolving project execution challenges affecting trade, procurement and governance. To learn more, please visit: www.globalexecutivetrade.com

geopolitical

How to Successfully Conduct Global Business During a Time of Geopolitical Instability

The way organizations approach global commerce is undergoing a radical change. Geopolitical instability is slowing growth in a volatile global economy as organizations are forced to adapt their tactics, making complex decisions that increase operational costs and, if mishandled, make them less competitive in an unforgiving business landscape. So, what can organizations do to navigate this ‘new normal’? As an association whose members deal with small- to medium-sized enterprises (SMEs) at the local level on a regular basis, we at the World Trade Centers Association (WTCA) released our second annual WTCA Trade and Investment Report: Navigating Uncertainty, in partnership with FP Analytics. The report focuses on how cities around the world are optimizing trade and investment opportunities despite challenges, both economic and political, and how SMEs benefit from these strategies

The report shows that the majority (83%) of business leaders interviewed believe that global economic uncertainty will stay at its current elevated levels (30%) or get worse (53%) in the coming year. However, 69% of business leaders polled are cautiously optimistic about the coming year, as the report shows that resilient cities—defined as those that outperform their countries during economic downturns—have Foreign Direct Investment (FDI) as a percentage of GDP twice as high as non-resilient cities.

Despite their differences in location and culture, resilient cities have a set of commonalities that allow trade and investment to thrive. These characteristics include diversified economies and strong service sectors. In fact, resilient cities on average saw the share of services in GDP grow by 3.3% over the last five years; more than double the pace of non-resilient cities. Their populations are largely educated, with many inhabitants having college or other advanced degrees, as well as diverse, with higher rates of foreign citizens. On average, foreign citizens represent 11.6% of resilient cities’ populations, which is one-quarter higher than that of non-resilient cities. These cities also tend to have strong transportation infrastructures, including both airports and public transit options. 

Building Resilience 

The report also identified specific tactics used by resilient cities that organizations, including business and civic leaders looking to improve their own city’s resilience, can mirror. 

In resilient cities, key stakeholders are prioritizing direct diplomacy, meeting face-to-face to navigate obstacles created by regional or national governments. By cutting through political red tape, organizations have been able to create new meaningful relationships with each other and strengthen existing ties. The ability to engage in a direct dialogue creates efficient business interactions that are beneficial to all parties. For example, World Trade Center (WTC) Arkansas has organized multiple diplomatic trade missions with Mexico. As a result, its exports to Mexico are growing 3.6 times faster than to any other country. 

Cities are also proactively building programs to attract and retain skilled foreign citizens. For example, Twente, located in the eastern Netherlands, is evolving from a region focused on machine-building and textiles to one with an economy driven by high-tech systems. To retain young, skilled workers from across the globe, WTC Twente created an Expat Center that offers a range of services, including Dutch language courses, visas and work permits, housing, and support for families, as well as social events with the goal of enticing technically-skilled foreign workers and their families to integrate into the community for the long term.

Turning Obstacles into Opportunity

Economic turmoil affects everyone, but not always in the same way. For some, the current geopolitical reality presents opportunity. City leaders are adapting to these geopolitical changes and establishing themselves as cost-efficient and low-risk trade and investment partners to capitalize on the situation. FDI is being redirected towards these agile cities who have recognized the advantages created by this global uncertainty, and supply chains are shifting and realigning based on new benefits. Competition for FDI is escalating (global FDI slowed 27% over the last year, according to the OECD) and the private and public sectors need to work hand-in-hand to create attractive fiscal and tax environments, and institute policies that will attract business. 

Cities are also increasingly investing in both high-tech industries, and SMEs to ensure they are able to attract FDI at a time when this investment comes at a premium. These high-tech industries will lead to future growth and play a central role in the next industrial revolution. Additionally, partnerships with major research institutions are being used to create new technology and modernize existing tech. For instance, in Delaware, private agriculture technology or “ag-tech” companies have partnered with universities to pioneer better technology in seeding, pest management, antibiotic reduction, and biopharmaceuticals. 

SMEs are well suited to adapt quickly in the face of change and evolving economic realities, which enables them to capitalize on changing conditions. However, their size can prevent them from competing on a global scale. To combat this, programs that help SMEs move forward given limited resources can be critical in encouraging and nurturing growth opportunities. As an example, WTC Toronto created the Trade Accelerator Program (TAP), a six-week program that connects SMEs with export and business experts to train them on developing export plans fit for the global market. This program has now been adopted by several other WTC members in Canada, including Vancouver and Winnipeg. 

At the moment the global economy is relatively unpredictable, and increasing risks for businesses have made sound strategic business planning more difficult at a time when it is absolutely vital. Knowledge, preparedness, and agility are key traits cities and businesses need to acquire in order to achieve success and growth. Despite the prevailing conditions, with a strategic approach and tactics proven to increase resilience, organizations can optimize current trade and investment opportunities and set themselves up for success now and in the future.

To review the full 2019 WTCA Trade and Investment Report: Navigating Uncertainty, including commentary from WTCA Members, visit www.WTCAReports.org

blockchain

SMALL AND MEDIUM-SIZED GLOBAL TRADERS ARE BANKING ON BLOCKCHAIN

This is the second in a three-part series by Christine McDaniel for TradeVistas on how blockchain technologies will play an increasing role in international trade.

Give Me Some Credit

Every business requires capital to operate. To sell products to customers overseas, many companies also need trade financing and insurance from third-party lenders. About 80 percent of all global trade is transacted through third-party lenders and cargo insurers, but the process is complex, can be costly and many banks find it too risky to support small and medium-sized enterprises (SMEs).

Blockchain has the potential to increase transparency, speed and accuracy in assessing risk across the trade finance process, which in turn could expand the supply of credit available for international trade transactions – good news especially for SMEs that face significant hurdles accessing credit. Here’s how.

Pay Me Now or Pay Me Later

Buyers who import goods from sellers in other countries generally want to pay upon receiving the merchandise so they can verify its physical integrity on arrival. Exporters, on the other hand, generally prefer to be paid as soon as they ship the goods. Trade finance can bridge this gap.

Exporters and importers engage third-party lenders and insurers who will guarantee payments on the basis of collateral and indemnify the exporter, importer and related parties in the event that the merchandise is damaged, stolen or lost while in transit. In this way, trade finance provides the credit, payment guarantee and insurance needed to facilitate an international trade transaction on terms that will satisfy all parties.

80% of trade relies on finance

Steps on the Trade Journey

Intermediaries such as freight forwarders typically manage the physical journey of merchandise, from the original producer to the border, across the border (maybe several borders), and to the final buyer.

Each step must be verified: when was the merchandise transported from the factory or farm to a warehouse, when was it moved from the warehouse to a container, when was the container loaded onto a ship, when did the ship get underway, when was the container unloaded from the ship at port, and when was the merchandise transported from the port to the end consumer.

Different trade finance instruments, such as lending, letters of credit, factoring and cargo insurance cover legs of the journey. A letter of credit is a guarantee from a bank that a buyer’s payment will be received and be on time or else the bank will take responsibility for the payment. Factoring is accounts receivable financing to accelerate cash flow. Cargo insurance insures the merchandise while en route.

Without Finance, Trade Would Sink

The World Trade Organization estimates that 80 percent of global trade relies on trade finance or credit insurance. The global trade finance sector (i.e., the global volume of letters of credit) is worth roughly $2.8 trillion. Demand for trade financing exceeds availability, resulting in the underutilization of existing capital. According to the Asian Development Bank, the global trade finance gap — the difference between the demand for and supply of trade finance — has reached $1.6 trillion.

SMEs Face a 50 Percent Rejection Rate

The shortfall in supply reflects the complex and risky nature of trade finance which often involves multiple parties. Before banks will issue letters of credit in trade finance, they require potential customers to present a solid credit history and a strong balance sheet, conditions that tend to favor larger institutions.

SMEs typically experience more difficulty navigating the trade finance process and dealing with the cost and complexity of banking regulations than larger companies. In 2014, SMEs had trade finance requests before financial institutions rejected at a rate of over 50 percent. In comparison, the rejection rate for multinational corporations was only seven percent.

Links in the Trade Finance Chain

According to the United Nations, there are typically eight major steps required to obtain a letter of credit, although in practice the Credit Research Foundation lists more than twenty. Each step of the process is dependent on the previous steps, and some steps involve sending the same document back and forth for verification purposes. The administrative burden is greater for SMEs than for large firms.

survey of 2,350 SMEs and 850 large firms conducted by the U.S. International Trade Commission in 2010 showed that lack of access to credit is the major constraint for SME manufacturing firms seeking to export or expand into new markets and it is one of the top three constraints for SME services firms.

rate of rejection for trade finance

How Blockchain Can Help Ease Trade Finance

Requirements to authenticate each transaction in the trade finance and insurance process can engender large amounts of paperwork and cause delays at each step. Every handoff must be approved and verified.

Instead, blockchain uses digital tokens that are issued by each participant in the supply chain to authenticate the movement of goods. Every time the item changes hands, the token moves in lockstep. The real-world chain of custody is mirrored by a chain of transactions recorded in the blockchain.

The token acts as a virtual “certificate of authenticity” that is much harder to steal, forge or hack than a piece of paper, barcode or digital file. The records can be trusted and greatly improve the information available to assure supply-chain quality.

Using blockchain as a digital ledger for these handoffs would allow involved parties to instantly track and receive secure information about the traded goods. Parties can monitor the entire shipping process and verify the completion of each step in real time. This increased transparency and ease of monitoring reduces the risk that a borrower presents to a potential lender or insurer.

Banking on Blockchain

A number of financial institutions are piloting the use of blockchain-enabled trade finance platforms.

Bank of America, HSBC, and the Infocomm Development Authority of Singapore collaborated in 2016 to develop a trade finance application designed “to streamline the manual processing of import/export documentation, improve security by reducing errors, increase convenience for all parties through mobile interaction, and make companies’ working capital more predictable.” Using the application, each action in the workflow is captured in a distributed ledger and all parties (the exporter, the importer, and their respective banks) can visualize data in real time, offering transparency to authorized participants while ensuring confidential data is protected through encryption.

Barclays used blockchain in 2017 to issue letter of credit that reportedly guaranteed the export of $100,000 worth of agricultural products from Irish cooperative Ornua to the Seychelles Trading Company, noting the parties were able to execute a deal in four hours that would usually take up to 10 days to complete.

A group of European banks launched a trade finance blockchain platform in July 2018, initially focused on facilitating small and medium-sized businesses trading within Europe. In September 2018, the Hong Kong Monetary Authority announced plans to launch a trade finance blockchain platform. Twenty-one banks are participating in the platform, including large institutions such as HSBC and Standard Chartered. The Hong Kong Monetary Authority is also reportedly working with its counterpart in Singapore to develop a blockchain-based trade finance network to settle cross-border transactions.

Lessons for Trade Policymakers

As the trade finance industry begins to utilize blockchain technology, there are some potential implications worthy of policymakers’ attention.

First, the large number of intermediaries and corresponding administrative costs in trade finance tend to fall particularly hard on SMEs and the relatively higher cost of each transaction makes SME financing less attractive to banks. If blockchain can reduce the costs of trade finance, more small and medium-sized businesses could trade globally.

Second, although blockchain technology does not alter the fundamental credit risk of borrowers, the increased transparency and access to information it delivers could improve the accuracy of banks’ risk assessments. If perceived risk is greater than actual risk, a nontrivial number of loan applications may be denied even though those loans have the potential to be successful. If blockchain brings greater confidence and issuance of good loans — that is, those that are paid back — the transactions they support would bring value to the economy.

In these important ways, blockchain can increase transparency across the trade finance process and decrease risk for all parties, in turn expanding the supply of credit available for international trade transactions.

ChristineMcDaniel

 

Christine McDaniel a former senior economist with the White House Council of Economic Advisers and deputy assistant Treasury secretary for economic policy, is a senior research fellow with the Mercatus Center at George Mason University.

This article originally appeared on TradeVistas.org. Republished with permission.

HSBC Boosts International Loan Program to $5B

New York, NYHSBC Bank USA is adding $3 billion more to its international loan program, raising the program’s total funding to $5 billion, as “the demand by US small and medium size businesses looking to export or expand internationally continues to rise.”

The funding increase is the third in 15 months and will “satisfy the demand by companies who want financing to grow and compete,” said Steve Bottomley, group general manager, senior executive vice president and head of Commercial Banking for HSBC in North America.

In 2013, US exports hit an all-time record of $2.3 trillion and supported 11.3 million US jobs, directly and indirectly, according to data supplied by the US International Trade Administration.

The latest HSBC Global Connections Trade report shows that developing economies, such as China and India, present the best US trade prospects, with US export growth to average nine percent a year to each country through 2030.

Additionally, global trade is expected to grow annually by eight percent beginning in 2016 from 2.5 percent in 2013, as businesses capitalize on the rise of the emerging market consumer and developing markets stabilize their productivity levels for the future.

“US small- and medium-size businesses are key contributors to US exports and domestic job growth,” said Derrick Ragland, HSBC executive vice president and head of US Middle Market Corporate Banking.

HSBC launched its international loan program for US small and medium size businesses seeking to export or expand internationally in July 2013with $1 billion in funding.

It doubled the program to $2 billion at the start of 2014, and today’s addition of $3 billion more raises the program’s total funding to $5 billion.

The international loan program is available to businesses with at least $3 million to $500 million in annual revenue, and who are focused on cross border trading or global expansion.

Only applications for new business loans will be accepted and all of HSBC’s usual credit and lending criteria apply. The program runs through December 2015.

International trade and financing, said Bottomley, “is critical not only for U.S. companies who want to excel, but also for the wider US economy.”

Since launching the program last year, “We’ve been impressed by the pace with which businesses around the country and across industries have taken advantage of the program to capture international growth market opportunities.”

10/09/2014