New Articles

How to Avoid 2021 Holiday Shipping Delays

shipping

How to Avoid 2021 Holiday Shipping Delays

The question of how to avoid the 2021 holiday shipping delays is hot right now. Both logistics companies and their clients want to get an answer — how can we make this work?

People got used to the fact that they can order anything they want online, and it’ll be on their doorstep in a day or two. They got fond of convenience, so the demand kept growing. However, during the last two years, we’ve seen a shift in the logistics challenges facing the industry. The waits are longer than before, and we can’t expect that they’ll get shorter during the holiday season.

Luckily, things are going fine for now. People are getting their packages, but the real rush is yet to start. So, let’s see how customers can help the retailers, and then we’ll talk about how to prepare for shipping out.

How to Get Your Packages In Time

It’s only natural that you want to surprise your friends and family during the holiday season. If some of them live abroad, you might want to send them a package to unwrap on Christmas morning and share your love that way. However, you’re not the only one thinking this way.

As we’re getting closer to the end of the year, more and more people are sending parcels. Shipping companies are busy, and you need to account for that. Let’s go over a few things you want to keep in mind if you didn’t do your Christmas shopping just yet.

First off, expect delays. We know it sounds contrary to what we’re trying to achieve, but you want to stay realistic.

Secondly, plan ahead. Of course, if there’s a chance that there will be a jam near the end of the month, send or request your packages early. If you can, there’s nothing wrong with doing it right away. You’re better off if they arrive at their destination early than late.

Finally, be prepared to pay the premium. Planning so much in advance is often tricky, especially if you have a lot on your mind. Thus, if you see that you’re already behind, pay the premium to ensure your parcel will arrive when it should.

What Can Businesses Do?

Both retailers and eCommerce companies want to boost their sales, and the end of the year is the best time to do it. If you want to bring your sales up and keep your customers happy, you’ll want to learn how to avoid the 2021 holiday shipping delays. Here’s what you need to do.

Prepare Your Inventory and Packing Supplies

Go over your books and your inventory, and think once again about what is likely to sell a lot at this time. Predict the number of orders you’ll get and make sure you have enough stock to go around.

On top of that, you mustn’t forget about the packing supplies either. No matter how many orders you get, they won’t be of much use if you can’t send the items people want to buy. And according to Murphy’s law, you’ll run out of them in the worst possible moment.

Don’t let this happen to you, and get yourself a bit more packing supplies than you think you’ll need. These aren’t that expensive – so you can afford them, and even if you end up with some leftovers, you’ll use them later.

Set Up Delivery and Return Strategies

If you want to be carefree this holiday season, you must sort out and fine-tune your shipping system. Get in touch with a reliable company and see if you can get a deal. They’ll be more than busy for sure, but if you have a few big shipments to send out, you might even get some kind of discount.

You also want to sort out your return strategy. Some people won’t like what they get, and they’ll want to return it. If you want to improve your eCommerce business and retain customers, your job is to go out of your way and make that possible.

Why Do Holiday Shipping Delays Happen?

If you did everything we talked about, you did everything you could. It’s not like you can take each package and take it where it needs to go by yourself. You’ll have to rely on transport companies to do it for you, and they’re under a lot of stress at the moment. Here are some of the factors that you can’t influence and that can make your shipment run late.

Bad weather. The weather can be unpredictable in the winter, and the shipping company can’t do anything about it. A significant snowfall certainly can push delivery dates a bit further.

A high number of shipments. As we mentioned, more and more people are ordering things online, and the higher the number of shipments is, the higher chances for delays are.

Traffic jams. They’re unpredictable and happen in a split second. So, even if delivery companies know about the existing jams, they can’t predict where the next one will happen.

And that’s all you need to know about how to avoid the 2021 holiday shipping delays. Be honest with your customers, encourage them to order early, and do your shopping as soon as possible.

______________________________________________________________________

Tobi Hook is an experienced transport specialist and a freelance writer. At the moment, he’s working with City Movers on improving their processes and spreading the word about their company. He loves to spend his free time reading sci-fi novels and building model rockets with his son. 

Giving Customers Choice: The Power of Personalized Delivery in the Age of Amazon

The past five years have paved the way for a new age of retail — where stores have become omnichannel-driven showrooms, checkout has become as simple as a flick of the phone, and teeming competition has driven retailers to create curated experiences for their customers. 

Most fingers point at the e-commerce giants, Amazon in particular, for putting pressure on brick-and-mortar stores to compete on convenience and personalization. Particularly around delivery, Amazon changed the game with two-day shipping for Prime members. As retailers have fought back by leveraging their physical footprints to improve fulfillment times with offerings like click and collect, Amazon upped the ante with one-day delivery. 

There’s no doubt about one thing: increasing consumer demand for convenience is as important as it’s ever been. The focus has been on enabling same- and next-day delivery, but that’s also been putting retailers under enormous strain and compressing already thin margins. 

If you’re solely focused on matching Amazon’s one-day shipping promise, you’re missing the bigger picture. Consumers want more than same-day, next-day, or scheduled deliveries – they want the freedom to choose

There’s no one-size-fits-all solution. Capgemini found that 73% of consumers think receiving a delivery in a convenient time slot is more important than receiving it quickly. It ultimately comes down to a question of time vs. money. Sometimes customers are willing to pay for something to be delivered in a few hours, and sometimes they’d rather save money and receive it in a week.

Instead of focusing on keeping up with Amazon’s expedited shipping, retailers need to focus on building better customer experiences. From a delivery standpoint, this means creating a logistics infrastructure that can reliably deliver orders when buyers want them delivered. This is accomplished by leveraging multiple delivery models and creating a reliable set of options that includes urgent, same-day, next-day, and more. 

For retailers determined to stay competitive, partnering with innovative providers for home delivery and last-mile logistics can add optionality while avoiding the challenges of building out owned asset networks or expanding service with traditional parcel networks.  

The bottom line is this: consumers want what they want, when they want it. The maturation of e-commerce has ushered in an era of personalization at scale and growing customer demand for convenient, flexible shopping experiences. Next-day and same-day delivery sit at the center, but customers are ultimately focused on choosing the right fulfillment option for each and every order.

Otherwise, they’ll leave and find the retailer who can. 

Will Walker is the Enterprise Manager at Roadie, the first on-the-way delivery service that connects people and businesses that have items to send with drivers already heading in the right direction. Roadie works with top retailers, airlines, and grocers for a faster, more efficient, and more scalable solution for same-day and last-mile deliveries nationwide. With over 120,000 drivers, the company has delivered to more than 11,000 cities and towns nationwide — a larger footprint than Amazon Prime.

Deutsche Post DHL Inaugurates Drone Delivery Service

Berlin, Germany – Deutsche Post DHL has inaugurated the world’s first drone package delivery service with a 7.5-mile flight transporting medicine to a pharmacy on the North Sea island of Juist.

The company said the quad-rotor “DHL Paketkopter 2.0” will operate daily, carrying a maximum load of 1.2 kilograms – about 2.65 pounds – of medicine.

Juist has about 1,500 inhabitants and is served by one ferry per day and an occasional small-aircraft flight, depending on the weather.

The express package company said  will monitor each flight to the island, but the water, snow and dust-resistant drone will fly on autopilot to deliver the medicine — at no extra cost during the test.

The company says it currently has no concrete plans for full-scale regular drone deliveries.

Last December, DHL first tested the drone on a flight hauling a package of medicine from a pharmacy in Bonn to the company’s headquarters on the other side of the Rhine River.

All drone flights require permission from local and federal aviation authorities, the company said.

09/25/2014