Saudia Cargo and cargo.one today announced an expansion of their partnership to bring more of the airline’s capacity on board the leading marketplace for digital air cargo bookings. The growth builds upon a more than 1.5 year collaboration in which cargo.one delivered Saudia Cargo’s first external digital sales channel and greatly enhanced both its market reach and quality of service to freight forwarders. cargo.one and Saudia teams will double down on initiatives to derive maximum value from the airline’s digital distribution.
Based in Jeddah, Saudi Arabia, Saudi Cargo offers impressive global reach and is working hard to support the kingdom to become a global hub for connections between Africa, Asia, North America and Europe. The airline is contributing to Saudi Arabia’s expansion of the air cargo sector to offer more than 4.5 million tonnes per year by the end of the decade.
Saudia Cargo is continuing to expand digital access to its air cargo capacity. Since Summer 2021, cargo.one has delivered customer-centric strategic digital sales, and helped Saudia Cargo to expand its global footprint and strengthen its position in the market. To date, freight forwarders using cargo.one have booked thousands of shipments across Saudia’s global network on its dedicated freighter and passenger fleets. Over 50% of bookings were to destinations outside Saudi Arabia, supporting the airline to grow in new markets and customer segments.
Saudia Cargo will continue to add new capacity to cargo.one from additional countries to new products and destinations. The airline’s teams will continue working with cargo.one to develop and apply digital best practices to enhance customer experiences and maximize operational efficiencies. cargo.one enables the delivery of superior, data-driven buying journeys while reducing the administrative burden on airlines.
Saudia Cargo is intensifying efforts at an opportune time in the trajectory of digitalization in the air cargo industry. cargo.one’s recent Digital Sales Trajectory Report revealed that across airlines surveyed, on average the share of bookings via digital channels is expected to rise from 20% in 2021 to almost 60% by 2025.
Airlines like Saudia Cargo that prioritize customer needs and digital transformation continue to build a competitive advantage in the eyes of the customer . With innovations like cargo.one360, its real-time data insights tool, cargo.one helps airlines to accelerate learning cycles and build the organizational capability necessary for digital sales success.
About Saudia Cargo
Saudia Cargo is contributing to the Kingdom of Saudia Arabia’s Vision 2030 by developing a leading logistic hub and leveraging the country’s strategic location. For more than seven decades, Saudia Cargo has been one of the world’s most dynamic cargo carriers, connecting 900 destinations in 175 countries through its alliance with Sky Team Cargo, the world’s largest group of air cargo airlines. The company’s fleet of modern Boeing freighters and state-of-the-art facilities facilitate the transport of all types of cargo, from high-value shipments, dangerous goods, and perishables to pharmaceuticals and sensitive vaccines. For more information, please visit saudiacargo.com.
Founded in 2017, cargo.one (Cargo One GmbH) is a platform for booking and marketing air freight capacity. Used in 3800+ freight forwarding branches, cargo.one focuses on offering instantly bookable quotes across dozens of airlines, and was the first booking platform of its kind. Accredited freight forwarders can search, compare and book in real-time and receive an immediate booking confirmation. Operating as a virtual-first company, the cargo.one team combines international business experience, expertise in B2B technology transformations, and air cargo market knowledge.
cargo.one has partnered with dozens of global airlines such as Lufthansa, IAG Cargo, Singapore Airlines Cargo, Air Canada, LATAM, TAP Air Portugal, Finnair, Etihad, All Nippon Airways, JALCARGO, Nippon Cargo Airlines, Air France KLM Martinair Cargo, Turkish Cargo and Qatar Airways Cargo, while serving a fast-growing user base of thousands of freight forwarding companies, including leading players such as Hellmann Worldwide Logistics, Agility Logistics, DACHSER and Flexport. The company won the award for ‘Information Technology for the air cargo industry’ in World Air Cargo Awards 2022 and 2021, the ‘Innovative Logistics Solutions in Air Cargo’ Award 2022, at the International Awards for Excellence in Air Cargo, ‘Air Business of the Year’ at the UK Logistics Awards 2022, and an Air Cargo News award in 2020.
cargo.one has raised over $65M in funding to date from internationally prominent investors including Bessemer Venture Partners, Index Ventures, Creandum, Next 47, Point Nine Capital and Lufthansa Cargo