Logistics Experts Take to the Skies for Air-Cargo Solutions - Global Trade Magazine
  December 5th, 2019 | Written by

Logistics Experts Take to the Skies for Air-Cargo Solutions

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  • “Customers want what they want when they want it."
  • Hermes 5 has been adopted by airports, airlines and ground handlers across the globe.

A major U.S. air carrier sought to fill the void caused by leading same-day delivery services implementing their own fleets in the sky. A Midwest zoo needed to fly in from the West Coast its newest tenants. And a growing air cargo company required logistical expertise to take itself to the next level.  

Whether it’s managing airborne cargo networks, moving animals across the country or breaking air carriers into the delivery business, seasoned logistics professionals proved they were on it. Witness the following air cargo solutions.

Delta Cargo and Roadie

With UPS, FedEx and Amazon having acquired their own planes in recent years to cut down on costs associated with booking flights on major air carriers, Delta Cargo recently turned the tables by getting into the ground transportation business. Based in Atlanta, Delta partnered with Roadie, a local same-day delivery service, to recently launch DASH Door-to-Door and mark an industry-first for a U.S. passenger airline.

The 24/7 pick-up and delivery service, from your business or home, is available from Atlanta to around 60 U.S. cities with more being added all the time. Pairing TSA-approved drivers with air cargo, Delta Cargo and Roadie boast that DASH is the fastest cross-country door-to-door service in the country—and that it’s competitively priced. 

Matt Weisenburg, Delta’s director of Cargo Strategy and Alliances, referred to DASH Door-to-Door as “a game-changer” for Delta, as Roadie has more than 150,000 verified drivers and the largest local same-day delivery footprint nationwide, reaching 89 percent of all U.S. households. DASH includes handling of time-critical shipments in industries including medical, manufacturing, automotive, industrial parts and more. 

 “Customers want what they want when they want it,” said Marc Gorlin, Roadie’s founder and CEO. “This partnership means we can deliver—whether it’s across town or across the country.”

Brookfield Zoo and FedEx

A female sea lion, about age 2, was found in May 2018 at Westward Beach in Malibu, California, where she was unable to care for herself after being weaned from her mother. When staff from the Marine Mammal Care Center in San Pedro rescued her, the sea lion was severely underweight, extremely malnourished and suffering from multiple puncture wounds and fishhooks in her body and one of her eyes, which led to a ruptured cornea. Vision in her good eye was limited.

Six months later and about 90 miles away in Dana Point, California, a second female sea lion, also about 2, was found dehydrated, malnourished and obviously unable to fend for herself. Rescuers from Pacific Marine Mammal Center in Laguna Beach discovered she had lacerations on one of her flippers and chest from a possible boat propeller or predator bite. X-rays later revealed she had 30 to 40 stones in her stomach and, once those passed, she started eating again and was released back to the wild in January 2019. But a month later she was found again at Dana Point Harbor looking emaciated, and a new exam revealed she had a cataract in her right eye.

Experts agreed neither sea lion could survive in the wild, so the respective mammal care centers began looking for permanent homes for them. The National Marine Fisheries Service reached out to Chicago Zoological Society, which agreed that Brookfield Zoo could take in the sea lions. They were introduced to each other at the Laguna Beach mammal center, and animal care specialists from the Chicago zoo flew to California to meet both sea lions, get familiar with their distinct personalities and make arrangements to take them back to Illinois. 

FedEx generously supplied the plane with the precious cargo aboard that arrived at Chicago O’Hare International Airport on Sept. 18, 2019. The zoo named one sea lion Carolyn after Carolyn Frisch, the FedEx employee who made the travel arrangements. The second sea lion was named Sabiena (pronounced Sa-bean-ah) after Sabiena Foster, FedEx’s Chicago regional communications manager and the company’s No. 1 community volunteer.

Frisch and Dan Englund, who together manage the FedEx Live Animal Desk, have a combined 60 years+ experience in moving animals around the world. “I’ve gone to the Brookfield Zoo as a child, have visited with my own children and now I have a namesake there!” said an excited Frisch. “In my 30 years of shipping animals, I’ve never been so honored. There could be no greater acknowledgement of the long-standing relationship I’ve had with the Brookfield Zoo.”

Menzies Aviation and Hermes Logistics Technologies

Operating cargo handling facilities in nearly 40 airports across six continents and handling more than 1.6 million tons of cargo in 2018, Menzies Aviation needed a Cargo Management System (CMS) for its global network. The London Heathrow-based company recently selected the flagship CMS from Hermes Logistics Technologies, the UK’s leading consumer delivery specialist. 

Hermes 5 (H5), the latest version of the CMS, was scheduled to be rolled out at Menzies cargo facilities during the current first quarter. The standardization and open connectivity of the H5 platform allows for complete compatibility and data-sharing across all Menzies’ logistics facilities and services, which cater to customers small, medium and large.

“After benchmarking the industry, we selected H5 as our cargo management system because it was clear Hermes offers the most advanced solutions in the market,” said Robert Fordree, EVP Cargo, Menzies Aviation. “Hermes is in our DNA, we have a shared history and working with them means that we are uniquely positioned to take full advantage of the depth of functionality H5 has to offer.”

Fordree adds that “H5 will be integral to our toolset for achieving our growth trajectory.” Yuval Baruch, CEO of Bracknell, UK-based Hermes, agrees with that sentiment, although he notes Menzies Aviation will be building up “from an already strong foundation.”

Hermes 5 has been adopted by airports, airlines and ground handlers across the globe, including Hanoi Airport, RSA National, LuxairCARGO and CHS Trade in Slovakia since its 2018 launch. “Hermes 5,” Baruch says, “represents the future of cargo management solutions, its open architecture allows for full integration into cargo ecosystems, from warehouses to airports.”

Currently, the CEO and his team are gearing up for the Feb. 14 Hermes Tech Hub in Leeds, where the theme will be, “For the Love of Innovation: How Tech is Driving Personalization in the Retail and Logistics Sector.”