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  July 6th, 2023 | Written by

American Group Automating LTL and FTL Processing with Tai Software

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Tai TMS (Tai), a fully integrated freight broker platform for freight management and transportation, today announced that American Group, a shipping and logistics company providing a concierge-level transportation experience, is leveraging Tai’s automation and integration network within their operations to expedite time to value for their shipping customers. Roughly 50% of all LTL loads processed by American Group are fully automated, allowing their agents to spend more time winning business and finding capacity for their customers.

Tai is a leading partner with tools that span up and down a brokerage, from FTL to LTL.  Through Tai’s integration with HubTran, American Group was able to implement documentation and accounting automation into their daily operations. By leveraging this integration, American Group now has access to seamless and automated invoice processing, reducing the time and effort required for manual data entry and document management while mitigating risk of improper inputs.

All told, American Group’s Carrier Sales team can find capacity for their customers up to 70% faster on FTL than they could before adopting Tai. By combining Tai’s automation functionalities, American Group representatives can save up to 5 hours per week, per person. The power of automation is further exemplified in American Group’s use of Tai’s integration with, allowing the brokerage to automate the storage and processing of their freight claims and carrier communications.