Using Amazon Alexa to Track Time-Critical Shipments in Real Time
Airspace Technologies, a technology-enabled logistics company specializing in time-critical shipments, today announced an integration with Amazon Alexa-enabled devices allowing device users the ability to track, trace and review their shipments using voice commands.
Customers simply have to ask a question using natural language and Alexa-enabled devices can identify the answer, specific to each customer. Users can check shipping and delivery status, driver location and how fast can a shipment get from point A to point B, among other features.
“Our commitment to full transparency is the core of our business. With real-time email and app tracking, Airspace customers already know exactly where their shipment is from pickup to drop off,” said Nick Bulcao, co-founder and CEO at Airspace Technologies. “By launching our hands-free and voice-activated integration with Alexa, Airspace offers our customers yet another way to track time-critical shipments.”
Airspace Technologies automates transporting high-visibility shipments for some of the largest companies in the US. The technology enables customers to verify, route, and track time-critical shipments, in real-time, at every step in the distribution process.
“Some of our customers simply need to be able to ask for shipment information without using their phone,” said Ryan Rusnak, co-founder and CTO at Airspace Technologies. “From repair technicians to smart offices, a natural language interface provides data in a minimally obtrusive fashion allowing our customers stay focused on the task at hand.”
While Amazon offers a built-in ability to track Amazon shopping orders, the company believes this to be the first time that voice recognition is available to time-critical shippers. The company plans to add additional features and tools for their customers to stay informed, across multiple technology platforms.
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