Traits of Reliable Shipping Companies - Global Trade Magazine
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  December 27th, 2019 | Written by

Traits of Reliable Shipping Companies

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  • Unfortunately, not every company is capable of or willing to provide you with proper shipping.
  • The more estimates you have, the easier it will be to negotiate better shipping terms.
  • Any reliable shipping company knows that good customer service is a must.

More and more people are seeing the benefits of using shipping companies. When it comes to transporting items or moving your home to a new place, they are usually your best bet at using your time and money wisely. But, unfortunately, not every company is capable of or willing to provide you with proper shipping. In order to have a good shipping experience, you need to do your best to only work with reliable shipping companies. So, how is one supposed to filter out shipping companies and find the one that is reliable? Well, that is precisely what we’re going to go through.

How to Tell if a Shipping Company is Reliable

It is hard to overstate the importance of working with reliable shipping companies when dealing with shipping. An unreliable company will not only provide you with a sub-par shipping service but might also try to scam you. Therefore, you’ll be doing yourself a huge favor by only working with companies that you are absolutely sure are reliable. So, with that in mind, here is what to look out for.

Ample Experience

The first trait you should look for in a shipping company is that they have ample experience. Now you can check for this online, but doing so properly can be a bit difficult. Even if a shipping company says that they’ve been in businesses for over 30 years, it doesn’t mean that all of their workers have that much experience. So, the best thing to do is to check for this trait during the interview. Sooner or later you will have to talk with a company representative. And during that time you should talk to them about their past experiences. The more tips and pointers they can give you, the more experience they probably have.

Excellent Customer Service

Speaking of company representatives, you also need to make sure that the company you are considering has top-notch customer service. Any reliable shipping company knows that good customer service is a must. After all, if they have a lot of experience with shipping, they’ve had to work with customers from all walks of life. And the only way to organize and deal with shipping properly with such a large variety of people is to have excellent customer service. Therefore, when trying to filter out reliable shipping companies, make sure to check their reviews for customer satisfaction.

Punctuality

Punctuality is another trait that reliable shipping companies possess. After all, having a decent shipping service means that you are able to deliver the shipped goods in the agreed time. Therefore, if the company representatives are not punctual, why should you expect their shipping crew to be? This, of course, is not always true as the company representative can be late due to numerous unforeseen circumstances. But, if they do not have a good reason for being late, know that the company probably has a loose policy on punctuality.

Multiple Shipping Options

Any serious shipping company usually has multiple shipping options. Now, if a company is small and focused on shipping locally, they might only use shipping trucks for their services. That’s ok, as not much else is needed for local shipments. But, if you are looking for a company that deals with long-distance shipping or even international shipping, you better find one that has multiple shipping options. Some routes can be quite difficult, especially if they have to be traversed in a limited time. This is why the capability of sending goods to another country by air or sea is a must for any large shipping company.

Looking for Reliable Shipping Companies

Knowing the traits of reliable shipping companies is useful. But, unfortunately, it won’t be enough to ensure that you find a competent shipping company to help you out. In order to find the best possible shippers to help you out, you need to use other methods to help you narrow your search. Now, finding reliable shippers is a large subject for which we would need an entire article to cover completely. Instead, what we’ll do is to give you an idea of how to use the traits we’ve outlined in your search. That way you will have a much better chance of finding movers that encompass all of them.

Online Reviews

When it comes to looking for reliable movers, online reviews will be your best friend. Sites like Google, Twitter, and even Facebook can be quite useful when it comes to online reviews, as they give clients complete freedom to post what they truly think. You can also read reviews from unbiased professionals in order to get a more educated oversight. Mind you, some companies still temper with their reviews. So, if you find a company that only has tremendously positive ones, be careful. An unsatisfied customer is bound to pop up even among the top-notch shippers. Therefore, try to find one that has an overwhelmingly positive review score, and that clearly doesn’t temper with customer reviews.

Using Free Estimates

Most shipping companies give free online estimates. This is something that you absolutely need to use, especially if it is your first time shipping. An online estimate should give you a rough idea of what your shipping should cost. Some companies might try to overcharge you for shipping. Especially if you don’t have much experience with it. So, the more estimates you have, the easier it will be to negotiate better shipping terms.

How Open are your Shippers

Most of the traits of reliable shipping companies we’ve listed can only be recognized if the company you are considering is open. A hard-working, well-functioning company will be more than happy to explain their shipping process to you and let you in on all the details. So, while talking to the company representative, try to figure out if they are trying to hide something. If they are, know that they are probably not to be trusted.

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Daniel Myers has been a freight service expert for years since working for companies such as easymovekw.com enabled him to understand the essence of this industry. He enjoys sharing his knowledge by doing freelance content writing and enjoys traveling around the globe whenever he has a chance.