Tigers USA Supporting Customers
Tigers USA has opened a new office and warehouse complex in Riverside, California, to provide omnichannel fulfillment to high-end footwear, apparel, and outdoor and active lifestyle customers across North America.
The Hong Kong-headquartered supply chain specialist, which is preparing for the US launch of its eShop, is positioned in the marketplace to help brands launch ecommerce initiatives, expand their distribution network, and provide global visibility to the entire supply chain.
“We expanded our Southern California operation to include the Inland Empire in order to support the expansion and evolution of our existing customer base of over 20 clients,” said Jeff Hudson, vice president of operations, West USA at Tigers.
“Tigers Riverside is now a true flagship operation,” he added, “supporting some of the world’s most innovative brands with very diverse and demanding fulfillment needs ultimately being driven by end consumers, specialty shops, and the ever-changing retail landscape.
“All of our brands are engineering their future in retail and depend on us to rapidly and proactively deploy solutions which support their initiatives, including but not limited to, expanding geographic distribution coverage, implementing a direct customer service offering, and launching drop-ship and e-commerce fulfillment.
Tigers’ integration portal SmartHub: Connect offers customers full visibility and control of their supply chains, complete with real-time analytics, which drive constant enhancements.
“ECCO USA has expanded its USA footprint by using Tigers’ Riverside location as a complement to our own East Coast DC,” said Jesper Froekjaer, Chief Finance Officer (CFO), ECCO USA, Inc.
“Tigers currently fulfils retail, wholesale, and independents, but will launch drop-ship and e-commerce this summer to further expand our geographic reach in North America, ultimately reducing lead time to our customers.”
With 55,000 stock keeping units (SKUs) under its management, the team processes thousands of orders per day, with millions of units per year leaving the facility destined to consumers doors around the world.
Tigers operates 16 offices in North America, including Atlanta, Boston, Chicago, Dallas, Denver, Detroit, Los Angeles, Riverside, Miami, New York, Newark, San Francisco, and Seattle, with further expansion expected in 2018.
Tigers recently opened a warehouse facility in Dallas, Texas, specializing in health supplements, and other temperature-sensitive products, such as cosmetics.