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10 Safety Tips for Supply Chain Employees Traveling Abroad

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10 Safety Tips for Supply Chain Employees Traveling Abroad

Supply chains are global, interconnected networks. It’s only natural, then, that supply chain employees must occasionally travel abroad. Whether it’s for meetings with international partners, inspecting remote warehouses or something else, international travel is a standard part of supply chain management.

While traveling abroad may be an industry standard, it can still pose some risks. In light of those risks, here are ten tips for supply chain employees to stay safe while traveling.

1. Research the Destination

The first step to any international trip is to research the destination. Different countries have different laws and regulations, so employees should know these ahead of time to avoid complications. For example, international COVID-19 travel requirements may differ from the U.S., some resulting in denial of entry for failure to meet them.

Employees should also research cultural taboos to avoid and local crime statistics. Learning a few key phrases in the native language can be helpful, too.

2. Create Backups of Essential Documents

Employees traveling abroad will likely have various important documents with them. In addition to their passports and IDs, they may have hotel reservations, health information or contracts and other work-related documents. Losing these could have severe consequences, so it’s best to have backups.

Employees should have both paper and electronic copies of all their essential documents. Travelers should store digital copies on secure, encrypted cloud services to keep them safe from cyberattacks. Keep in mind, though, that some countries restrict imported encryption software, so employees should ensure their encryption service is legal first.

3. Arrange All Travel and Lodging Ahead of Time

Transportation and lodging are some of the most potentially risky parts of international travel. The best way to prevent any costly mistakes with these considerations is to organize them before leaving. As employees research their destination, they should also find safe, trusted transportation services and hotels and reserve them ahead of time.

When employees are in a new country, it may be difficult to understand which transport services or lodging options are the safest. Looking them up ahead of time gives time to read reviews and get a better understanding of the situation. Reserving them then ensures they don’t have to worry about making arrangements once there.

4.  Don’t Trust Public Wi-Fi

While physical security might be more prominent, cybersecurity is also a concern during international travel. As employees travel, they’ll likely encounter many public Wi-Fi networks in airports and hotels. These networks are often not as secure as they should be, so it’s best to avoid them.

If workers must use public Wi-Fi for work purposes, they should use a virtual private network (VPN). VPNs encrypt internet traffic and hide devices’ IP addresses, helping protect users on networks with minimal other defenses. Employees should also avoid clicking unsolicited links, visiting unencrypted websites or entering personal information on these networks.

5. Keep Essential Items Separate

Travelers often keep items like wallets, passports and cellphones close together for convenience. While this is certainly convenient and can feel safe, it could pose a greater threat than people realize. If everything is in the same area, pickpockets or other criminals could steal them all at once.

Keeping essential items separate helps mitigate this problem. If a criminal does steal from someone’s pocket or cuts into part of their bag, the victim won’t lose everything. Consider storing passports, wallets and other essential items in different parts of a bag or keeping them in different pockets.

6. Choose the Right Type of Luggage

Some bags are easier to break into than others, so traveling employees should keep this in mind. For example, hard-sided security bags are virtually impervious to thieves, while soft bags are vulnerable to cuts and tears. If workers bring any valuable items or documents with them, they should consider using harder bags.

Similarly, bags with multiple latches and places to put locks are ideal. While it may be less convenient, if it’s harder for an employee to get into it, it will be harder for a thief, too. Some bags may even come with hidden pockets where workers can place particularly sensitive items and documents.

7. Try to Blend In

When employees reach their destination, they should try not to stand out. Criminals may target people who look like tourists or seem unfamiliar with their surroundings, as they make easier targets. Blending in with the locals helps pass under the radar of would-be thieves.

Part of blending in is simply avoiding being flashy. While an expensive suit and a gold watch might impress potential business partners, they also communicate to criminals that someone is a valuable target. While not in meetings, employees should dress casually, adopt the behaviors of locals and try to avoid looking lost or surprised.

8. Share Itineraries

Another best practice for traveling safely is to share itineraries with other trusted parties. When an employee goes abroad, they should give their manager or another colleague a copy of their flight and meeting schedule. That way, they can check on delays or other disruptions without having to contact the traveler.

It may also be a good idea to share some of these details with anyone the employee is meeting. That way, if they miss an appointment, the others in the meeting will know something is wrong and can help address the situation.

9. Stay in Contact

Along those same lines, it’s important to stay in contact with people back home. Whenever an employee lands, boards a flight, checks in to their hotel or hits any other points on the itinerary, they should let someone know. This gives companies peace of mind and helps them respond to any potential risks faster.

If an employee doesn’t check in by the time they should, the company will know something may be wrong. They can then look into the situation sooner, even if it’s something as mundane as a delayed flight.

10. Consider Insurance

Finally, businesses should consider getting travel insurance for their employees. Since 15% of international travelers encounter a medical issue while abroad and many people have ongoing medical needs, ensuring they’re insured is crucial. Many U.S. health insurance plans don’t apply internationally, so travel insurance may be necessary.

On top of covering travelers’ baggage, travel insurance often includes short-term healthcare coverage.That way, if something happens to them or they need to care for ongoing needs, they can do so affordably.

International Travel Doesn’t Have to Be Risky

Traveling abroad can seem intimidating, but proper preparation mitigates risk. If supply chain employees follow these ten tips, they can stay safe no matter where they go. They can then accomplish what the company needs without worry.

EXECUTIVE DESTINATION: CALIFORNIA

California is a big state, one of the biggest, actually, with its 163,696 square miles making it the third largest in the United States in terms of area and its 39.5 million residents making it the most populous in America.

When it comes to travel to or within the Golden State on business, there is no single destination that is a central location to the hubs of industry, unless that industry is agriculture, in which case just about anywhere in the Central Valley should work just fine. Direct flights there on major airlines could be an issue, however.

Otherwise, you would not fly into, say, Los Angeles International Airport—the world’s fifth busiest and second only to Hartsfield-Jackson Atlanta in the U.S.—if your business meetings were in Silicon Valley. Nor would you stay in, for instance, San Francisco—whose $878 billion GDP gave it America’s third largest urban economy in 2017—if your trade convention was in sunny San Diego.

Getting There

For our business travel purposes, we are going to focus on San Diego, Los Angeles, San Jose (which is in the heart of Silicon Valley) and San Francisco.

The international airports in all four of those cities are served by Air Canada, Alaska, American, British Airways, Delta, Frontier, Hawaiian, JetBlue, Southwest, United and Virgin. Allegiant, Condor, Japan Airlines, Spirit and Sun Country fly in and out of all except San Jose.

Chances are that American and United are airlines that use your nearest airport for flying across the continent. Both figured prominently in the 15th annual Tested Reader Survey in December’s Global Traveler. More than 22,000 frequent business and luxury travelers named the best in a variety of travel-related categories.

American was named the Best Airline in North America and, for the third consecutive year, the Best Airline for Domestic First Class. American Airlines AAdvantage was deemed the Best Frequent-Flyer Customer Service.

United Airlines MileagePlus was deemed the Best Overall Frequent-Flyer Program for the 15th straight year and Best Frequent-Flyer Bonus Program for the sixth consecutive year.

The airline also just announced that its new Boeing 787-10 Dreamliners will fly United “Premium” transcontinental routes between Newark and California beginning Jan. 7. The newest and biggest version of Boeing’s 787 widebody, the jets will also start flying from Newark to San Francisco on Feb. 14.

Seating 318 passengers, the 787-10s include 44 lie-flat business-class seats and 21 of United’s new “Premium Plus” recliner seats that split the difference between business-class and typical coach seating. Also onboard are 54 extra-legroom Premium Economy seats and 199 in standard coach.

Staying There

U.S. News & World Report identified the top business hotels of 2018 in large American cities by considering amenities, reputation among professional travel experts, guest reviews and hotel class ratings.

What follows is a rundown of each of our target California cities, with the nightly rates being what was quoted on Dec. 10, 2018 (meaning current prices may vary).

LOS ANGELES

-The Peninsula Beverly Hills

Stars: 5

Critic rating: Excellent

Nightly rate: $605

Amenities: Business center with a few computers, color printers, executive desks and a fax machine. Six meeting spaces accommodate events of up to 250 people.

-Montage Beverly Hills

Stars: 5

Critic rating: Excellent

Nightly rate: $545

Amenities: 24-hour business center. On-site meeting planners. Variety of rooms, including ballrooms, are configurable to all types and sizes of events.

-The London West Hollywood

Stars: 5

Critic rating: Great

Nightly rate: $339

Amenities: Meeting and event coordinators. Media equipment to facilitate audiovisual presentations. 24-hour business center. Access to printers, personal computers and an ATM.

SAN DIEGO

-Hotel del Coronado (Coronado Island)

Stars: 4

Critic rating: Excellent

Nightly rate: $268

Amenities: 47 indoor event venues ranging in size from 300 to 12,500 square feet. Event planners. Full-service FedEx Center with computer workstations with Internet access, fax and copy service, shipping and postal services and more.

-La Valencia Hotel and Spa (La Jolla)

Stars: 4

Critic rating: Great

Nightly rate: $299

Amenities: Four meeting rooms, including a ballroom with a terrace, a boardroom and The Galeria, which can hold up to 40 participants. The Med and Patio Sol can also be booked for many types of meetings.

-Omni San Diego Hotel (Downtown)

Stars: 4

Critic rating: Great

Nightly rate: $144

Amenities: Space for up to 1,200 people. 27,000 square feet of meeting space. Grand Ballroom measures 9,266 square feet.

SAN FRANCISCO

-The Ritz-Carlton

Stars: 5

Critic rating: Excellent

Nightly rate: $359

Amenities: 18 event rooms. Up to 500 attendees can enjoy the ballroom, which can also be divided into four smaller spaces. On-staff event planners.

-The St. Regis

Stars: 5

Critic rating: Great

Nightly rate: $356

Amenities: 22,000 square feet of indoor and outdoor event space. Board meetings or business receptions for up to 600 attendees can be handled.

-Fairmont

Stars: 5

Critic rating: Great

Nightly rate: $195

Amenities: 72,000 square feet and dozens of meeting rooms. Event of any kind for up to 2,300 people can be handled. Sustainable meeting options.

SILICON VALLEY

No U.S. News & World Report data was available for the region, so we turned to Oyster.com (“The Hotel Tell-All”), which boasts of knowing “what business travelers look for in hotels.” Instead of relying on guests and professionals, Oyster reviews properties around the world in person.

-Four Seasons Hotel Silicon Valley at East Palo Alto

Stars: 5

Nightly rate: $469

Amenities: 24-hour business center with secretarial services, translation and interpretation services and well-equipped meeting rooms.

-Rosewood San Hill (Menlo Park)

Stars: 5

Critic rating: NA

Nightly rate: $485

Amenities: Rooms have large work desks with several power outlets and comfortable seating. Nearly 17,000 square feet of indoor and outdoor meeting space with high-tech amenities and private dining rooms.

-Aloft Silicon Valley (Newark)

Stars: 4

Critic rating: NA

Nightly rate: $134

Amenities: Comfortable work desks. Quiet area, which is a 20-minute drive away from Palo Alto, the W hotel boasts “a mellow vibe perfect for unwinding after a day of work.”