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8 Crucial Documents Every Supply Chain Startup Needs 

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8 Crucial Documents Every Supply Chain Startup Needs 

Launching a supply chain business can be exhilarating; the prospects of growth, collaboration and creativity are just around the corner. However, before you begin onboarding clients and developing your network, you need to handle the paperwork.

That’s right; the least exciting part of launching your startup may end up being the most important. It comes in handy when securing funding, signing contracts or being compliant with the law. Here are eight important documents every supply chain startup should have in place from day one.

1. Certificate of Incorporation

This is the ‘birth certificate’ of your business. Your local government should issue the certificate of incorporation after officially starting your business. It is a requirement for opening business bank accounts, applying for loans, and entering contracts.

The certificate gives you legitimacy with vendors and clients. Whether you’re forming an LLC or a corporation, a certificate of incorporation represents your business’ legal existence.

2. Operating Agreement or Bylaws

When you have formally registered your incorporation, an internal governance document is still required. An Operating Agreement (for LLCs) or Corporate Bylaws (for corporations) will set the broad framework for your company. It includes the roles of each member, and the various decision-making processes.

Problems can arise if you lack a clear internal governance structure. An internal governance document is particularly critical for startups with multiple founders. It helps mitigate misunderstandings and set expectations.

3. Vendor and Supplier Agreements

In supply chain, you will rely heavily on vendor relationships so you need to build solid vendor agreements. As a baseline, these agreements should spell out terms such as prices, delivery timelines, late shipment penalties, and payment schedules.

Having a clear vendor or supplier agreement helps you build within a risk management framework, strengthen consistency in supply chain flow, and eliminate the potential for legal grey areas. Since you will likely have multiple vendors, you need to customize agreements for each vendor or supplier relationship. Work with a contract lawyer to evaluate the various clauses related to liability, particularly in the context of late deliveries, damaged goods, etc.

4. Lease Agreements

If your startup has a physical presence, you’ll need a lease. It lays out your rights and obligations as the tenant, and the obligations of the property owner.

Startups should negotiate flexibility with their leases. Businesses grow rapidly and you may need extra space sooner than expected. If possible, always ask to include a clause about an early termination option or subleasing.

5. Employment Contracts and Payroll Documentation

As you add more members to your team, you’ll need to formalize the terms of employment. The offer letter, employment agreement, and position-specific agreements will allow you to get ahead of what you expect from employees and, in turn, limit future human resources issues.

These documents should outline compensation, job duties, confidentiality requirements, termination provisions, and non-compete clauses where applicable. Consider using an intuitive, easy-to-use platform like FormPros to create and manage your legal forms and contracts.

In addition to having contracts, you have to formalize how payroll will be documented. A consistent payroll process will help you remain compliant and build credibility with your employees.

6. Non-Disclosure Agreements (NDAs)

In the early stages of a supply chain startup, you’ll probably share proprietary processes, product specifications, and business strategies with your partners, clients, and investors. NDAs are your first line of defense in preserving your intellectual property and confidential information.

Use them when you onboard vendors, hire key people, or speak with investors prior to pitching. The NDA should specify what information is confidential and the time period for which the NDA remains in force.

7. Insurance Policies

Proof of insurance is not technically ‘paperwork’ but it is a document that you’ll need to have in some shape at all times. At a minimum, you should have general liability insurance, workers compensation , and property insurance for your warehouse/office space.

If you are handling high-value goods or third-party logistics, you may need additional insurance including cargo insurance, errors and omissions insurance, and business interruption insurance. Make sure you keep both electronic and hard copies of all policies and carefully review them annually.

8. Business Licenses and Permits

Depending on your location and the services you want to provide, you may need unique licenses. Common ones include: freight brokers’ license, import/export permits, and state-specific logistics operating licenses.

Failure to obtain the proper permits can attract fines or cause your business to be shut down. Research on the licenses and permits required in your area and hire a compliance consultant if necessary.

Endnote

The supply chain environment is dynamic and having the appropriate documentation can help you keep up. The right documents will help build trust, ease communication challenges when sharing workflows, and allow for compensation if something goes wrong. As you scale your business, invest in document management software or cloud-based storage. It will allow you to centralize everything for your convenience.

paramount group

PARAMOUNT GROUP APPOINTS STEVE GRIESSEL AS GROUP CHIEF EXECUTIVE OFFICER

Paramount Group, the global aerospace and technology company, announced today that it has appointed Steve Griessel as its Group Chief Executive Officer.

South African-born Griessel, a global business executive who served as CEO of several companies in South Africa and the United States, including two public companies, brings more than 30 years of business leadership and senior management experience to the group.

Griessel, who is well known for driving innovative management practices across various industries, will assume the new role with immediate effect. He will be responsible for providing strategic, financial and operational leadership and will work closely with the Board of Directors, shareholders and senior leadership team.

Ivor Ichikowitz, Founder of Paramount Group stated: “Paramount Group is a unique organization; its ethos is based on extreme agility and innovation. It is not a typical manufacturing or engineering company and therefore requires a very unique style of leadership and business acumen.  We are fortunate to have someone of Steve’s caliber and experience coming in to lead Paramount Group globally.

“Steve is a proven leader with a strong business vision who has demonstrated his ability to bring people together and achieve results in highly competitive markets. The opportunity ahead for Paramount is vast, and to seize it we must continue to innovate and deliver world-leading technologies and solutions to our customers.”

Griessel who prior to his recent appointment held the position of CEO of Paramount USA, Paramount’s US-based subsidiary, stated:

“It is an honor to take on the role of Group CEO. We are at an important milestone in our evolution as we further globalize our operations and expand our network of strategic partnerships with Governments and major corporations around the world.  This leadership role is critical as Paramount continues to evolve by entering new markets, and expanding its innovations and technologies, in order to take advantage of a substantially increasing global market for our products and services.”

“Over the last 27 years, Paramount Group has experienced exceptional growth and success. I had the distinct privilege in my previous role of working closely with the Paramount family; I know their passion and commitment to innovation, engineering excellence and customer-focused solutions.

“Together with my professional and experienced executive team, I will be focusing on setting up the business to meet Paramount’s global ambitions. I am confident that we will continue to build strong industrial partnerships around the world through our portable production model; supporting governments in meeting their economic development objectives. I’m looking forward to being part of a world-class team that delivers future-proof technologies and solutions to its customers, invests in its people by developing the most talented professionals into leaders, and plays its part to improve the communities in which it operates. ”

sales

Adapting Your Sales in a Six Feet Apart World

We talk about it all the time – “when things go back to normal.” But will they? Will sales ever be the same?

2020 forever changed us. Sales processes were turned upside down. In-person meetings – probably not happening for quite some time. Remote presentations – now the norm. Sales engagement software – a must. These changes are not temporary. If you aren’t yet, how do you adapt to the next normal?

Digital first

The pandemic accelerated the rate of change and digital transformation much faster than any of us anticipated. Now, B2B buyers and sellers doing business digitally is the norm. According to Mckinsey, more than three-quarters of buyers and sellers say they now prefer digital self-service and remote human engagement over face-to-face interactions. The path forward is clear: Digital is here to stay.

We might physically have to remain six feet apart, but digitally nothing is slowing down. In a digital selling environment, the speed of sale is increasing in importance. Gone are the days of sending a PDF attached to an email or getting on a plane and waiting days for the next step in the sales process. In our time of immediate gratification, inefficient, time-consuming sales processes will no longer be acceptable.

Digital first also transforms the traditional sales hire. Tech-savviness is now part of the job description. A high-level of familiarity with popular CRMs, sales enablement solutions, and contract automation are now a must-have. As we continue digitally, the technical requirements for sales hires will increase.

Humanize the digital experience 

Today, buyers have more access to information and knowledge than ever before. They’ve read online reviews, seeked advice from peers, and compared features of multiple products before they even speak to you. If you want to remain competitive, you have to go beyond the basics. You must provide value that a buyer can only receive from an expert. By putting your prospect-first, you will stand out from the crowd.

In addition to putting your prospect-first, it’s important to keep the personal touch throughout the digital sales process. Without personal touches, trust issues can arise, and closing the deal becomes harder. You need digital tools to create engagement and human touch with prospects. Adding a personal video when presenting proposals and sending out agreements is an emerging way to humanize the digital experience. Live chat has also emerged as a top channel to create engagement and trust with prospects.

Empathy is key to the digital experience. The need for empathy for your prospects and yourself continues in the next normal. We wake up ready to slay each day, but inevitably something will humanize the day. You want to answer your prospect’s questions and provide a solution that will help them thrive, yet it won’t dominate every conversation. Connect human to human when dogs bark at the mailman or children need help with a virtual school. We’re all in the next normal together.

Technology is a co-worker

Digital first not only transforms the traditional sales hire, it transforms co-workers. With reliance on digital selling, so does the need for sales software solutions that helps sales reps humanize the digital experience and close more deals. It starts with a team of technology co-workers automating the sales process from proposal to eSignature. Combine that with the tools to connect with prospects through video, live-chat and real-time data tracking, your sales team will stand out from the crowd. Now, more than ever, it’s important to have a solid team of technology co-workers.

When it comes down to it, sales will never be the same. Legacy processes can’t keep pace with today’s buyers. Being digital first, humanizing the digital experience and building a team of technology co-workers will have you on your way to succeeding in the next normal.

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Tara Pawlak is the Head of Marketing for Get Accept, the all-in-one sales platform where you design, send, track and market your proposal to get more deals digitally signed.