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6 Best Benefits of WordPress for Your Logistics and Transportation Business 

wordpress

6 Best Benefits of WordPress for Your Logistics and Transportation Business 

Just like any other business, logistics firms must have an SEO-driven website to build a robust online presence. 

This can help convey brand messages and reach the right clients without hassles. Businesses can highlight their offerings and differentiators to establish credibility in the industry.

WordPress can help achieve this goal!

This content management system offers customizable features to help you build and manage a stellar website.

But why only WordPress? Unlike other platforms like Sitecore, it provides superior user experiences to ensure long-term audience engagement and retention. 

No wonder, leading players in the the logistics business are considering WordPress.

If you are already managing your logistics website on relatively complex platforms like Sitecore, consider contacting a reputed Sitecore to WordPress migration company to build more user-friendly environments.

That’s not all. There’s more to WordPress.

Here are the six best benefits of WordPress for your logistics and transportation business.

1. Offers User-Friendly Interface

WordPress is an excellent option for the logistics and transportation industry because of its intuitive interface. 

With WordPress, you can create and manage websites with zero coding skills. For instance, it offers a visual drag-and-drop editor that helps streamline activities, including content creation, editing, and publishing.

This platform thus allows all users, even those with limited technical knowledge, to access it hassle-free. 

Moreover, setting up a WordPress site is a quick and straightforward task. 

You only need a domain name for your logistics and transportation business and a web hosting account. Besides, you can install it via a WordPress hosting provider or directly from WordPress.org. 

The admin dashboard offers all the essential features to customize your site’s appearance and layout. This allows you to create pages and posts to establish your online presence.

2. Provides Stellar Themes and Customization Options

WordPress offers an array of impressive, customizable themes.

You can choose from basic and premium themes related to the logistics industry to customize the look and functionality of your website. 

Whether you want to change your site’s layout, add new features, or update the design according to your company’s branding protocols, WordPress allows you everything. 

Besides, you can explore and purchase additional professional-looking options from design marketplaces and third-party designers. 

This gives you the freedom to make modifications at your convenience.

3. Ensures Seamless User Experience with Mobile Responsiveness

A non-responsive website doesn’t adjust its content and layout based on the audience’s device screen size. This can lead to a poor user experience. 

The audience may encounter challenges like poor menu navigation, text readability issues, imagery and videos that don’t fit on the screen, and more. 

The result? The audience will leave the site. In fact, a survey confirmed that non-responsive design is one of the key reasons people leave a website.

And there are over 7+ billion mobile users across the globe. This means that a non-responsive site can cost you valuable customers. 

Most importantly, mobile responsiveness is a crucial Google ranking factor because it impacts user experience. 

The good news is that all WordPress themes are mobile-friendly. This functionality ensures your website functions well across distinct devices or screen sizes. 

For instance, it provides a consistent experience across devices like tablets, laptops, phones, computers, etc. This ensures optimal user experience, which can help you attract and retain potential customers.

4. Helps Enhance Your Business’s Online Visibility

WordPress enables you to optimize content and achieve top rankings in Googe’s SERPs. It allows you to –

  • Incorporate headings and metadata in the landing pages.
  • Place logistics industry-specific keywords to optimize the content.
  • Optimize the website for mobile devices.
  • Optimize videos, GIFs, and imagery to ensure a fast-loading website.
  • Add internal and external links to the content for building authority.

It thus takes care of the vital Google ranking factors, which can uplift your SEO game and help establish online visibility. 

Moreover, you can leverage WordPress SEO plugins like Yoast for content optimization.

5. Maximizes Cost-Effectiveness

Unlike conventional advertising channels, which are often expensive and have limited reach, a WordPress website is highly cost-effective. 

It allows you to choose from a variety of affordable hosting options. You can even leverage free WordPress themes and plugins to design and customize your website.

Once your WordPress website is up and running, it can help you reach a global audience. 

This can be a massive benefit, especially if you are a small-scale logistics company with tight budgets. 

The best part? As your logistics company grows, your WordPress website can scale to accommodate ever-evolving business needs. You can add new features, pages, and more according to your business requirements without spending a hefty amount.

In short, it can promote your logistics company and improve customer acquisition without breaking the bank.

6. Accelerates Informed Decision-Making via Analytics

A WordPress website has an inbuilt analytics dashboard that provides insights into customers’ behaviors and interactions with your logistics company. 

For instance, it can help track crucial metrics like –

  • The total number of website visitors 
  • Visitor’s demographics, like age, interests, etc
  • Bounce rates 
  • Top and low-ranking pages
  • Email Sign-ups
  • Conversion rates

This information can help you analyze your site’s performance, identify key improvement areas, and make informed data-driven decisions. 

If you notice certain pages load slowly or have high bounce rates, that might reveal user experience and content need improvement. Similarly, you can track visitors who sign up for your logistics business newsletter or request a quote. 

This can help gauge your marketing efforts’ effectiveness in real time.

WordPress analytics can thus accelerate decision-making and strengthen your digital marketing strategy.

Summing Up

WordPress can prove an invaluable tool for your logistics and transportation company.

It can help increase your business’s online visibility, attract customers, boost audience engagement, and build credibility in the industry. 

With a well-designed, user-friendly WordPress website, you can highlight your service offerings and engage your target audience. Besides, its SEO-friendly features make your firm discoverable on Google’s SERP and appear before people looking for transportation and logistics solutions.

The outcome? Positive business outcomes that can further help you gain an edge in the logistics domain. The shared six benefits of WordPress are a testament.

So, choose WordPress to turbocharge your logistics firm’s long-term growth.

 

software

How to Choose Dropshipping Software

Starting a dropshipping store can be an exciting venture, offering the opportunity to run an e-commerce business without the need for inventory or hefty upfront investments. In this comprehensive guide, we’ll walk you through the step-by-step process of creating a dropshipping store from scratch.

But before you start choosing the software here are things to take care of:

1. Choose Your Niche

Research and Passion

Selecting a niche is a critical first step. Research trending products and identify a niche that aligns with your interests and has market demand. Passion for your chosen niche can drive long-term commitment and creativity in your business.

2. Market Research

Competitor Analysis

Conduct thorough market research to understand your competitors. Identify successful dropshipping stores in your niche and analyze their strategies. Recognize gaps in the market or areas where you can offer unique value to stand out. Use a go-to market tool to help research and launch your product.

3. Select a Reliable Dropshipping Supplier

Supplier Reliability and Product Quality

Choose reputable suppliers for your dropshipping store and conduct thorough software vendor evaluation. Assess their reliability, shipping times, and the quality of their products. Communicate with potential suppliers to establish a strong partnership and ensure a smooth supply chain.

4. Build Your E-commerce Platform

Here’s what you want in a  dropshipping software:

Product Search and Import

This is ready-to-use software for any business. With it you can both find and add products to your store. You can search the products from a database and the database has multiple dropshipping suppliers and marketplaces.

Product Information Management

When someone accesses your store they want reliability. Relevant and trusted information.

Because they want that product. You cannot see products or visit the store in person.

If you are an online seller the least thing to do is add relevant products to your store.

And thanks to this feature you can readily download product information from the sites make edits and publish your listings.

Automated Order Fulfillment

As someone who’s dropshipping products order fulfillment is one of the most time-intensive tasks of running your store. That’s where dropshipping automation can help. This is a useful feature and helps you automate a lot of the fulfillment.

With this feature, you can connect sales channels to dropshipping suppliers and enable order to be sent to fulfillment.

This eliminates any need for manually placing an order and saves you a bunch of time while also automating most things.

When a  customer makes an order on the store the order is simply sent to the dropshipping supplier.

It’s important to understand that the dropshipping software is limited to one sales channel while others allow for multiple channels. Like on Amazon and on your dropshipping store.

When selling on different sales channels it’s important to use a software solution that integrates with each use case.

Pricing Automation

Since you don’t store or own the products, you will face pricing fluctuations. But certain software solutions can help you both raise or lower your prices automatically based on your pre-defined pricing strategy.

Order Tracking

Customers like tracking their orders right from the point they order it. However, there’s no need for you to send manual updates. When a customer places an order you can use software to send them customized email.

And that email should have tracking details from your supplier like with a tracking number and link. These details enable your customer to track the package.

Automated Inventory Updates

For those who don’t know about this feature, inventory updates can help you limit overselling.

If you’re using a dropshipping solution with inventory tracking you don’t need to update or even look at inventory reports. Your customers won’t be able to order items that are out of stock.

With Spocket you can choose best products to dropship from thousands of trusted suppliers around the globe.

Features:

  • Find winning products across different categories 
  • Integrate with Shopfiy Wix and Woocommerce
  • Automated order fulfillment
  • Automated inventory tracking
  • Built in sales analytics
  • Support is available via e-mail, live chat, and also their FAQ section

Pricing:

There are four pricing plans, starting at $39.99. You can also access the free plan with 14 day free trial.

5. Set Up Payment and Shipping

Secure Payment Gateways

Integrate secure payment gateways to facilitate smooth transactions. Popular options include PayPal, Stripe, and credit card payments. Provide various payment methods to accommodate customer preferences.

Shipping Logistics

Define your shipping strategy, including regions you’ll ship to, estimated delivery times, and shipping costs. Communicate transparently with customers about shipping details to manage expectations.

Finally , take care of marketing your store.

6. Optimize for SEO

Keyword Research

Perform keyword research to optimize your product listings and overall website for search engines. Use relevant keywords in product titles, descriptions, and meta tags to improve visibility and attract organic traffic.

Social Media Marketing

Manage social media– Leverage social media platforms to promote your products. Create engaging content, run targeted ads, and collaborate with influencers to increase brand awareness.

Email Marketing Campaigns

Build an email list and implement email marketing strategies. Offer discounts, promotions, and valuable content to encourage repeat business and foster customer loyalty.

7. Monitor and Analyze Performance

Analytics Tools

Use embedded analytics tools to monitor your store’s performance. Track website traffic, conversion rates, and customer behavior. Use these insights to refine your strategies and enhance the customer experience.

Explore Additional Marketing Channels

Explore additional marketing channels, such as Google Ads, influencer collaborations, or affiliate marketing, to reach new audiences and drive more traffic to your store.

Conclusion

Building a dropshipping store from scratch requires careful planning, research, and ongoing dedication. By selecting the right niche, establishing strong partnerships with suppliers, and implementing effective marketing strategies, you can create a successful dropshipping business. Stay agile, adapt to market changes, and provide excellent customer service to foster long-term success.

 

shopping cart with boxes

BairesDev Presents Five E-commerce Trends Based on 150% Increase in Software Projects

The new report is based on the analysis of software development projects over the last 20 months and highlights a focus on user experience, new generation demands, and scalability.

BairesDev®, a nearshore software solutions company, has released a new whitepaper highlighting upcoming trends in software and e-commerce. The report’s analysis is based in part on a 150% increase in Bairesdev’s own software projects over the past 20 months – a period marked by challenges and innovation in online retail.

While e-commerce grew globally during the pandemic, Southeast Asia and Latin America experienced the highest growth in 2022, with over 20% in each region.

The report highlights five major trends:

  1. Brick and mortar is NOT dead. However, retailers must change how they operate. 54% of consumers prefer hybrid shopping, in which clients view a product online and purchase it in a physical store. With this in mind, retailers need to build an omnichannel presence to stay competitive. Companies need to take advantage of new technologies to reach the consumer creatively.
  2. Personalization or nothing. AI drives personalization, putting consumers at the center of the e-commerce experience and prioritizing their unique needs. Using augmented reality (AR) in an online store can increase sales by up to 71%. Immersive and interactive technologies that make the user experience more engaging (and easier) will only increase.
  3. Digital-conscious consumers demand ethical shopping: Gen Z and Millennials demand products and services prioritizing privacy, security, sustainability, and ethical practices. AI-based technology enables companies to improve their diversity and sustainability efforts.
  4. It’s all about data: Data-driven decisions are key to boosting business success, especially for retailers. As data-driven organizations are 23x more likely to acquire customers, 19x more likely to be profitable, and 6x more likely to retain customers, retailers should continue to invest in cloud computing technologies as businesses can access a wealth of data, using this information to make decisions in real-time.
  5. Mobile device usage is crucial to e-commerce: Mobile sales account for 43.4% of total e-commerce sales. To stay competitive, retailers must prioritize optimizing their e-commerce experience for mobile devices and delivering exceptional customer experiences. Companies failing to optimize their online shopping experience for mobile devices risk losing significant revenue and  engagement.

Click here to download the full report: https://www.bairesdev.com/blog/take-your-ecommerce-to-the-next-level/

procurement logistics trax

7 Leading Procurement Software Providers

Procurement in 2022 is no longer that rag-tag crew operating autonomously next to Accounting. No, procurement in many ways is its own strategy, directly impacting corporate identity, the company’s position in the market, as well as human resources. While the department is spearheaded by its people, procurement software platforms are shaping the future.

The procurement software market is vast, but seven providers stand out (in no particular order). 

IBM

We kick off the list with a known commodity – IBM. International Business Machines Corporation has been in business for a staggering 111 years. On the procurement side, IBM offers source-to-pay (S2P), invoice-to-pay, analytics as well as digital procurement. The most cited features of their digital procurement software are smart, end-to-end workflows, AI (artificial intelligence), and automation. 

Coupa Software

Coupa markets itself as an “all-in-one” solution to spend management. Everything from supplier management, strategic sourcing, supply chain planning, eProcurement, invoicing, and spend analysis, Coupa’s strengths are its single comprehensive platform, flexibility, and most important, Coupa is cloud-enabled. 

Icertis

A relatively young firm, Icertis is known for its efficiency. Their source-to-contract process helps customers and contractors close deals faster and reduce risk. Their ICI (Icertis Contract Intelligence) platform is an industry leader in improving contractual governance and increasing company bottom lines. 

Capgemini

Like IBM, Capgemini has been providing technology solutions for decades. A multinational information technology services and consulting firm, users cite compliance, transparency, and sustainable sourcing as the key value features of their procurement package. Seamless integration and great customer service are Capgemini calling cards. 

GEP Smart

An S2P platform for direct and indirect procurement, GEP Smart is trusted by leading brands such as Walgreens Boots Alliance. Leveraging cloud and AI technologies, GEP Smart clients can fully transform end-to-end procurement operations under one proverbial “software roof.” Features such as procure-to-pay (P2P), savings tracking, spend analysis, and contract/supplier management are GEP Smart’s strengths. 

JAGGAER

While not as seasoned as IBM or Capgemini, JAGGAER is not a young start-up either. They’ve quietly been leading the industry with AI and robotic process automation (RPA) and are known for features such as flexible spend management. In terms of next-generation analytics, you cannot go wrong with JAGGAER’s platform. Flexible, intelligent, and all on one platform. 

Oracle

No list of procurement software solutions would be complete without Oracle. One of the world’s preeminent technology companies, Oracle’s Oracle Fusion Cloud Procurement is an integrated source-to-settle suite. Cloud-enabled automation, strategic sourcing, spend compliance, and a highly useful contract lifecycle tracking feature improves client savings and lowers risks, all leading to greater productivity and profitability. 

Whether it’s deployment, scalability, cost, customization, or overall business value, any of these seven are a smart choice for your firm’s procurement needs. 

    

cybersecurity

BIS Delays Implementation of New Cybersecurity Items Interim Final Rule

In an October 21, 2021 interim final rule (“IFR”), the Bureau of Industry and Security (“BIS”) published long-awaited “cybersecurity items” controls in Categories 4 (Computers) and 5, Pt. 1 (Telecommunications) of the Commerce Control List (“CCL”) and followed the IFR up on November 12, 2021 with relevant FAQs. The IFR will impose new export controls on certain “cybersecurity items” that relate to “intrusion software” or “IP network communications surveillance.” The IFR, originally scheduled to become effective on January 19, 2022, will now become effective on March 7, 2022. In the January 12, 2022 notice announcing the delay, BIS stated it “may consider some modifications for the final rule” and indicated it would “provide the public with additional guidance.” Below we describe the IFR as it currently stands. We will update readers when BIS implements any additional edits to the IFR and/or updates its guidance.

The IFR establishes two (2) new export control classification numbers (“ECCNs”) and expands the control text of several additional ECCNs within the CCL. The IFR collectively defines the items falling under these CCL modifications as the “cybersecurity items.” Each “cybersecurity item” covered in the IFR will be destination-controlled for National Security (“NS”) and Anti-Terrorism (“AT”) reasons. The modifications fall under two (2) broad topics:  (i) expanded control text in Category 4 for hardware, software, and technology providing the infrastructure for managing “intrusion software”; and (ii) expanded control text in Category 5, Pt. 1 related to “IP network communications surveillance” items. The IFR also includes notes which clarify that, in the event any commodities or software which qualify as “cybersecurity items” also incorporate “information security” functionality described in any Category 5, Pt. 2 ECCNs (which will often involve encryption or cryptanalysis), then those Category 5, Pt. 2 ECCN classifications will prevail. However, those notes do not cover technology (which has a special definition under the EAR). The notes also specifically state that elements of source code implementing functionality not controlled by Category 5, Pt. 2 may still be subject to the “cybersecurity item” controls implemented by the IFR.  “Cybersecurity items” controlled for Surreptitious Listening (“SL”) reasons under pre-existing ECCNs will also remain under those ECCNs.

The new “intrusion software”-related parameters will control hardware and software specially designed or modified for the generation, command and control, or delivery of “intrusion software,” as well as technology for the “development” or “production” of that hardware or software. The EAR’s pre-existing definition of “intrusion software,” will remain. It is primarily designed to describe exploits or payloads that do not involve encryption but that are nonetheless specially designed or modified to avoid detection by ‘monitoring tools’ or to defeat ‘protective countermeasures’ for the purpose of extracting data or modifying a standard software program execution to allow the execution of externally provided instructions. Importantly, the IFR does not impose export controls on the “intrusion software” itself. “Intrusion software,” when designed for military offensive cyberspace operations, would more appropriately be considered for classification purposes under the International Traffic in Arms Regulations (“ITAR”) as clarified by BIS FAQ #5.

The new “IP network communications surveillance” parameters will control telecommunications equipment capable of servicing a carrier class Internet Protocol (“IP”) network, performing application layer analysis, indexing extracted data, and being “specially designed” to execute searches based on “hard selectors” (i.e., personal data) and mapping relational networks of individuals or groups of people (hereafter referred to in this post as the “Telecommunications Surveillance Equipment”). The new and expanded control text will also control the software equivalents of the Telecommunications Surveillance Equipment as well as the test equipment, software, and technology specially designed or modified for the “development,” “production,” or “use” of the Telecommunications Surveillance Equipment.

The IFR also creates a new License Exception Authorized Cybersecurity Exports (“License Exception ACE”). Although LE ACE is similar to the EAR’s existing License Exception Encryption Commodities, Software, and Technology (“License Exception ENC”), there are some key differences between License Exceptions ACE and ENC. Exporters hoping to use the new License Exception ACE’s authorizations will need to consider the full range of U.S. export controls represented in its terms and conditions:  destination, end-user, and end-use. For instance, License Exception ACE lays out a multi-layered approach where the nature of the end-user (e.g., “U.S. subsidiary,” “non-government end user,” “government end user,” and/or “favorable treatment cybersecurity end user”) must be considered alongside the destination and any knowledge or “reason to know” of an illegitimate end-use (which, without citing the EAR definition, is what is commonly understood as black hat and/or state-sponsored “hacking”).  “Deemed” exports to Country Group D foreign nationals of any Country Group D destination are presumptively not authorized under LE ACE.  However, when an exporter can determine the end-user of the export or “deemed” export is a “non-government end user,” then License Exception ACE will provide authorization to certain Country Group D destinations for (i) exports to “favorable treatment cybersecurity end users”; (ii) exports for “vulnerability disclosure” or “cyber incident response”; and (iii) “deemed” exports to foreign nationals.

A final note on License Exception ACE, especially for those proficient in License Exception ENC, is that License Exception ACE’s definition of “government end user” is far broader than the parallel definition in License Exception ENC.

Some heightened areas of risk under the IFR will include exports and reexports to non-U.S. subsidiaries in Country Group D countries and proper due diligence to meet BIS’ “reason to know” standard for end-use restrictions in License Exception ACE.

___________________________________________________________________

Tony Busch is an attorney in Husch Blackwell LLP’s Washington, D.C. office and is a member of the firm’s International Trade & Supply Chain practice team.

Cortney O’Toole Morgan is a Washington D.C.-based partner with the law firm Husch Blackwell LLP. She leads the firm’s International Trade & Supply Chain group.

Grant Leach is an Omaha-based partner with the law firm Husch Blackwell LLP focusing on international trade, export controls, trade sanctions and anti-corruption compliance.

SaaS

SaaS Marketing in 2022: Maturation and More Responsibility

Software-as-a-Service (SaaS), once the new kid acronym on the technology block, has become so deeply entrenched in our technological world as to spawn a new generation of as-a-service models (we’re looking at you AIaaS)—and an entire field of savvy SaaS marketers. Indeed, SaaS has long since left its “emerging” roots behind and hit a new level of marketing maturation.

But with this newfound maturity comes great responsibility. Recent surveys among SaaS marketing executives found that strategy, segmentation, differentiation, and adoption of new technologies will be of heightened importance for this group in 2022. And, as the world continues to reel from COVID-19 and its impact on the economy of work, there will be an even greater emphasis on employee engagement and cross-departmental relationship building.

The Broad Strokes: SaaS Industry Growth Drivers & Challenges

Not so surprisingly, our world of remote work and tech disruption will continue to be key growth drivers for the SaaS industry. And for the top-tier SaaS and cloud companies that can bring that growth, valuations are at an all-time high—34x ARR today, up from a pretty consistent 10x through 2018, per SaaStr. But just as much as our digitized, app-happy workforce can help us grow revenue, it can just as easily take it away.

Key insights:

-The move to mobile is never over, but desktop-only is. The remote worker will continue to drive SaaS apps to mobile so they can log in anytime, anywhere on a variety of devices.

-AI and IoT—and the endless supply of newcomers to these arenas—will drive major SaaS growth.

-Marketers are flying blind to a much greater degree than years past: With more prospective buyers using untrackable methods to get product and service information (e.g., media roundups, user forums, personal networks), marketers will face growing pressure to generate the demand necessary to meet revenue goals.

SaaS Marketing Will Get More Tech + Data Driven

Yes, there once was a time that metrics didn’t reign supreme in marketing, but that time is NOT now. And as romantic as the ideas of gut instinct and natural marketing ability were, they’ve given way to algorithms, automation, and AI.

Key insights:

-Predictive analytics will go from experimental to mainstream, as companies spend the effort to deploy them with every customer touchpoint. Marketers who can effectively implement these new tools will gain customer loyalty, especially among Gen Z.

-Product Lead Strategies that focus on up-selling customers from freemium to paid versions will continue to grow, spawning a new stage in the marketing funnel called Product Qualified Lead (PQL).

-The COVID-induced labor shortage will enable SaaS vendors to disintermediate industries that have been resistant to automation.

Values and Culture Are Growing in Importance

With employees’ relationships to their work rattled since the start of COVID-19—corporate layoffs giving way to the Great Resignation—SaaS marketers will need to take a leadership role in shaping the employee experience. Communicative and empathetic managers who are able to foster employee engagement will make big strides in retaining talent and, consequently, impacting customer engagement.

Outside of their own teams, marketers will need to step up their alignment with groups like Governance, risk management and compliance (GRC) and environmental, social and governance (ESG) that are focused on company values and practices. It’s not good enough to communicate around pure offerings anymore.

Key insights:

-The employee experience will become vitally important in 2022, as employees across the board seek more purpose in their work lives. Support must be provided to workers so they can create and sustain the internal relationships that will keep them happily committed to their jobs.

-Greater employee engagement will become a driver for customer engagement—an entirely new marketing engine.

-GRC will become more mainstream, making each department more willing to share information and resources with one another. This heightened focus on GRC strategy will reduce risks, costs, and duplication of efforts across departments.

-Marketers will need to take special care to ensure a brand’s story satisfies and compliments the pressing issues undertaken by ESG. And, in this sense, the ESG framework and its participants will be drivers of growth in 2022.

Bottom Line

As SaaS assumes its more mature status in tech, marketing leaders will need to cozy up to their more expansive roles as tech drivers, relationship builders, and strategic architects in order to continue their growth trajectory in 2022.

__________________________________________________________________________

Angus Robertson is a Partner and CMO with Chief Outsiders, the nation’s fastest-growing executive-as-a-service company.

biological

BIS Imposes New Export Restrictions on Software for Biological Equipment

On October 5, 2021, the U.S. Department of Commerce’s Bureau of Industry and Security (“BIS”) published a final rule in the Federal Register that places new controls on software and technology that can potentially be used for manufacturing biological weapons. The rule comes after a decision in May 2021 by the forty-three (43) participant countries in the Australia Group (“AG”) to update the AG Common Control List to include biological equipment, technology and software that could be used to manufacture biological weapons. The AG is an international organization made up of countries dedicated to the eradication of chemical and biological weapons.

BIS is implementing this rule by amending the Commerce Control List to add a new Export Control Classification Number (“ECCN”) 2D352. This new ECCN only applies to software that is (1) designed for nucleic acid assemblers and synthesizers described on the Common Control List; and (2) capable of designing and building functional genetic elements from digital sequence data. Specifically, ECCN 2D352 “applies to software that is designed for nucleic acid assemblers and synthesizers capable of designing and building functional genetic elements from digital sequence data.” Software controlled under the new ECCN 2D352 requires a license for chemical and biological weapons (“CB”) and anti-terrorism (“AT”) reasons when exported, reexported or transferred (in-country) to the destination countries identified in CB Column 2 and AT Column 1.

Additionally, the final rule amends ECCN 2E001 to include export controls on the “technology” for the development of software controlled by the new ECCN 2D352. Technology classified under ECCN 2E001 is controlled for CB and AT reasons and requires a license for export, re-export or transfer (in-country) to the destination countries identified in CB Column 2 and AT Column 1.

During the comment period, certain interested parties expressed concern that the definition is too broad and that controls for these types of software should be implemented multilaterally. BIS rebuffed these comments explaining that the new ECCN 2D352 only applies to software that is designed for nucleic acid assemblers and synthesizers and that controls for this software are multilateral since they are being implemented by all Australia Group member states. These new licensing requirements will likely apply to labs, life science companies, universities and research institutions engaged in research that involves such software and related development technology.

_______________________________________________________________________

Cortney O’Toole Morgan is a Washington D.C.-based partner with the law firm Husch Blackwell LLP. She leads the firm’s International Trade & Supply Chain group.

Grant Leach is an Omaha-based partner with the law firm Husch Blackwell LLP focusing on international trade, export controls, trade sanctions and anti-corruption compliance.

cloud computing manufacturing market

The Benefits of Cloud Computing for International Companies

Cloud computing has revolutionized the field of tech in recent years. Pretty much all companies, no matter their size or scope, use cloud-based resources to their advantage. Organizations increasingly rely on artificial intelligence (AI), data analytics and automation to remain relevant; and the cloud makes these services available more quickly than ever before.

In addition to speed, the cloud offers the ability to provide myriad services at scale using technologies ranging from traditional virtual machines to serverless computing. As businesses require more flexibility, they also use the cloud to process large volumes of complex traffic. The benefits that cloud computing offers businesses are simply too great to ignore.

Cloud computing certifications are more in-demand than ever for good reason — they ensure workers can both leverage and fulfill the promises that are found in the cloud.

The Cloud: Today’s Infrastructure Revolution

Before the cloud revolution, businesses worldwide had to deal with a wide array of issues stemming from designing and running their own IT infrastructure. What used to be a time-consuming and costly undertaking was made even more expensive by having to keep IT support and security staff on the premises.

However, cloud platforms like Amazon Web Services (AWS), Microsoft Azure and Google Cloud were able to take some of those issues out of the equation. Nowadays, international companies can focus on running, optimizing and scaling their operations by using third-party cloud platforms.

How Cloud Computing Impacts International Businesses

The cloud has changed the playing field for companies throughout the world. Let’s take a look at five essential ways the cloud has revolutionized the way global organizations operate. Pay special attention to how cloud computing has revolutionized how IT professionals support today’s businesses.

1. Rapid Scaling Capabilities

International businesses are increasingly dynamic and need to adapt to changing circumstances more often than ever before. Without the cloud, organizations worldwide never would have been able to adjust to the global personnel and supply chain challenges we’ve experienced over the past couple of years.

A company that meets market demands and “blows up” seemingly overnight will need to substantially expand its IT infrastructure and efforts in a short amount of time. On the other hand, a company that is going through a tough period might need to scale down a bit in order to cut costs — and this can result in laying off staff and smaller budgets for IT infrastructure maintenance. With cloud solutions, however, both of these scenarios are actually quite easy to handle.

Cloud computing providers allow you to quickly scale your operations up or down. No matter your circumstances, cloud platforms will help you optimize your company’s resources and expenses in every situation. The catch? You will need to train technologists to understand how to optimize your resources and map them to current business needs.

2. Cost-Efficiency and Savings

Before cloud technology was widely available, companies had to spend a lot of money on creating their own physical IT infrastructure. This infrastructure often couldn’t adapt quickly. It also became obsolete quite quickly. What’s more, organizations had to employ entire teams of experts to run, monitor and optimize this infrastructure.

This situation wasn’t sustainable. Businesses often found themselves focused on thorny technology issues, rather than the activity of mapping ready-made technology to their mission-critical business concerns. The result was that businesses incurred a serious opportunity cost, because they could not focus resources in the right direction.

Using cloud platforms allows businesses to remain on-task, and use technology more wisely. Organizations will still need to employ specialized technologists to use the cloud. But workers of all capabilities will be able to work far more efficiently with cloud resources. In other words, more employees – even those who consider themselves “not technical” – will be able to use cloud technologies to create sophisticated solutions. As a result, technology will be truly integrated within an organization to create more useful business solutions. Some call this trend the “democratization of technology.”

3. The Opportunity for Improved Teamwork and Communication

Effective communication and teamwork are fundamental to the success of any international business. The cloud has become the primary platform for increased collaboration and the ability to leverage talent more efficiently. Over the last decade, collaboration between overseas teams, remote work and local third-party contractors using software as a service (SaaS) tools like Office 365, Salesforce and Google Apps has become the norm.

Effective communication will be even more important as organizations face new challenges moving forward. These challenges will include interpersonal and intercultural communication issues, as well as coordinating the use of cloud applications accessed from various parts of the globe.

4. Enhanced Security – If Managed Correctly

Like any powerful set of technologies, the cloud can provide enhanced security, if it is managed correctly. In years past, organizations in all industry sectors worried about perceived cloud security issues. One worry was that the platform provider could somehow access the data of its clients. Most governments and businesses worldwide are now convinced that this is not an issue, and trust the cloud with even the most sensitive data.

Another perceived weakness was the perception that the cloud provider was fully responsible for all security. It is true that cloud platforms give businesses the freedom to choose their own security settings, restrictions and policies. Cloud platforms make it possible to use multi-factor authentication (including 2FA), state-of-the-art encryption and advanced procedures. They can also provide the ability to automatically update certain elements of the necessary infrastructure to support a business.

But it’s important to understand that using the cloud implies a shared responsibility model: The cloud provider is responsible for making sure that the platforms that support an organization’s applications are secure. And organizations that use cloud-provided platforms shoulder the responsibility of making sure that the code they create and use is secure. Organizations are also responsible for making sure they configure cloud applications and services correctly.

Consider the following analogy: If you lease an apartment, it is the responsibility of the apartment complex to provide a dwelling that conforms to fire safety codes. For example, the dwelling should have working fire detection equipment and should have safe appliances like a stove, microwave, etc. But the apartment complex is not responsible if the person living in the apartment misuses those appliances and starts a fire. This is why the world needs more qualified workers that understand where responsibilities start and stop when it comes to uptime considerations, business continuity and disaster recovery.

5. Disaster Recovery and Data Loss Prevention (DLP) – More Possibilities?

Data loss can be devastating — and potentially fatal — to a business. One of the biggest issues with traditional installed IT solutions is that they are more likely to malfunction and fail catastrophically. If such a thing occurs, it might be hard to recover your data. Depending on the backup and recovery protocols implemented, you might not be able to save your data at all. Thankfully, cloud computing makes it possible to take care of that issue as well.

When using a cloud platform, your data is stored away from your premises on third-party servers. Cloud platforms can ensure that all your information is safe in the event of downtime or other issues. They can also implement advanced backup and security protocols so that no data is lost — even if the servers shut down unexpectedly.

Yet, businesses still need to enable these services, and also weigh the costs associated with using them. With the cloud, almost any service is available. But that availability often incurs costs that need to be carefully considered.

Fulfilling the Promise of the Cloud

Organizations worldwide will continue to invest in technologies that allow them to thrive. The cloud makes it possible to leverage technologies and architectures that were once out-of-reach to most businesses. We live in a cloud-first, hybrid computing world, where cloud-based solutions will work together with more traditional data center and server room solutions. As long as we have leaders and workers who know how to efficiently manage cloud-based technologies, international companies will be able to adapt to current conditions and thrive.

________________________________________________________________

As CompTIA’s Chief Technology Evangelist, Dr. James Stanger has worked with IT subject matter experts, hiring managers, CIOs and CISOs worldwide. He has a rich 25-year history in the IT space, working in roles such as security consultant, network engineer, Linux administrator, web and database developer and certification program designer. He has consulted with organizations including Northrop Grumman, the U.S. Department of Defense, the University of Cambridge and Amazon AWS. James is a regular contributor to technical journals, including Admin Magazine, RSA and Linux Magazine. He lives and plays near the Puget Sound in Washington in the United States.

software Maintenance

Maintenance Software Myths That Are No Longer True

Software for facility management is nothing new. The underlying technology has been available since the early 2000s. The best facilities management software programs include capabilities for detailed asset tracking, digital checklists, handling service requests, work order requests, and resource management. 

Despite the availability of such software, a large segment of maintenance teams has yet to make the switch to utilize facilities management software; instead of relying on manual processes, paper checklists and excel reporting.

In this article, we identify 4 common reasons for not adopting facilities management systems, typically known as Computerized Maintenance and Management Systems (CMMS). We argue that with advances in software delivery, in particular, the availability of cloud-based Software-as-a-Service (SaaS) delivery, these reasons are simply no longer valid. 

The 4 Most Common Myths of Facility Management Software

 CMMS Is Expensive

For a long time, only enterprise companies could afford online maintenance software. Acquiring a software license for an on-premise system would start from tens of thousands of dollars and all-in costs could end up in the millions.

One key reason behind the high costs is that software providers used to have to hire a small army of expensive enterprise sales staff to travel to the facilities management company to conceptualize a customized software program, decide how the system should be installed on in-house servers, and consult on the setup and implementation process. So each project required significant time and resources to implement. On top of that, organizing on-premise upgrades required substantial client interaction that increased ownership costs.

However, as the industry became more comfortable with cloud-based solutions and as new cloud-native systems emerged, the cost structure for delivering CMMS reduced drastically. Cloud-based SaaS CMMS software is intrinsically scalable. Small facilities can start with a low-cost plan, or sometimes even a free plan. Cloud-based SaaS CMMS systems can be utilized from anywhere in the world without the need to deploy on-premise servers and can literally be implemented in minutes! This means that the software providers need not hire an expensive enterprise sales force and also benefit from economies of scale. These savings are being passed on to the facilities managers. 

Cost should no longer be a barrier to CMMS implementation.

 Maintenance Management Software Is Hard to Learn

Another misconception about maintenance management software is that it is difficult to learn. That may be true for legacy CMMS as the adoption process may require significant effort to memorize complex digital workflows and may even require paid training. As a result of the cumbersome onboarding experience, many maintenance managers struggle to get their entire team on board. 

So, why are many legacy CMMS software so difficult to use? To put it simply, they were developed before the evolution of modern UI / UX design and when complex functionality took precedence over user onboarding and experience. CMMS software developers simply took it as the norm that clients must spend considerable effort to learn their software.

However, as SaaS software became prevalent with a predominantly client self-service model, CMMS SaaS software providers began to realize that ease of deployment and ease of use were necessary pre-conditions to achieve SaaS scalability. With a low-cost subscription model, not only can more long-tail clients be onboarded, they can be onboarded more quickly. Clients could self setup and self-configure, reducing the amount and time for pre-sales and the level of customer support required.

Transitions are Tough

This myth involves not only the need for learning mentioned above but also involves the assumptions that entering the necessary data, such as asset data, to get the CMMS going is time-consuming; and that the new CMMS cannot co-exist besides current processes.

Both assumptions are wrong. Data input nowadays mostly involves a one-time CSV import. Checklists can also be created from available libraries.

Modern SaaS-based cloud CMMS systems also support a gradual transition from manual to digital. Checklists can be exported to PDF for printing. Individual modules can be utilized as and when the team is ready, for example, starting with the low-hanging fruits such as fault reporting, before moving towards more data-intensive processes such as preventive maintenance.

Cloud CMMS is Not Secure

This myth exists not only for CMMS software but also for any other cloud software, including accounting and HR systems. Yet, in almost all software verticals, cloud software is gaining market share. Even in the most sensitive verticals, such as healthcare and banking, regulators have permitted the use of cloud software.

Cloud software is not by definition less secure compared to on-premise deployments. In fact, given the level of physical security at the data centers of most large cloud computing providers, cloud deployments are often more secure compared to on-premise deployments.

The correct approach in analyzing the cybersecurity of CMMS software is not to dismiss all cloud software as insecure, but to check if appropriate cloud security measures have been deployed, including physical, infrastructure, data, application, access control and endpoint security.

Maintenance Management Software Made Easy

Modern CMMS solutions like FacilityBot are leaps and bounds ahead of their early predecessors. By re-imagining how facilities management software should be, we built FacilityBot from the ground up to be affordable, user-friendly, easy to deploy, easy to use and feature-rich.  

We believe that giving the easily justifiable Return on Investment for digitizing Facilities Management processes, there should no longer be any reason for facilities managers not to use a CMMS system to manage their operations.

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Patrick Sim, Co-Founder of FacilityBot. My interests include creating a messaging-first facilities management system that facilities managers love and building other software systems.

ROI

Figuring Out the ROI for Your New Warehouse Management System

Figuring out return on investment (ROI) is a core exercise for anyone who is making an investment in software or hardware. “What’s the ROI?” is a common question that a warehouse or logistics manager will get when it comes time to justify a new software investment to corporate leadership.

A performance measure used to evaluate the efficiency or profitability of an investment or compare the efficiency of a number of different investments, ROI attempts to directly measure the amount of return on a particular investment, relative to the investment’s cost. To calculate ROI, the benefit (or return) of an investment is divided by the cost of the investment. The result is expressed as a percentage or a ratio.

Of course, ROI isn’t just about dollars and cents. There are other factors that must be considered in order to come up with an accurate estimate of exactly what a company will get out of its warehouse management system (WMS) or other supply chain software suite. Other key “wins” to factor into the equation, for example, include:

-Labor savings

-Vehicle savings (i.e., fewer lift trucks)

-Inventory reductions

-Lower shipping expenses

-Fewer customer chargebacks

-Less need for outside storage facilities (and their associated fees)

-Being able to support business growth

-Customer satisfaction due to faster order fulfillment and accuracy

These and other points can be used to develop an accurate ROI for a new piece of software. “ROI is a popular metric because of its versatility and simplicity. Essentially, ROI can be used as a rudimentary gauge of an investment’s profitability,” Investopedia points out. “This could be the ROI on a stock investment, the ROI a company expects on expanding a factory, or the ROI generated in a real estate transaction. The calculation itself is not too complicated, and it is relatively easy to interpret for its wide range of applications.”

According to Forbes, the formula used to calculate ROI is:

[Gain on investment – cost of investment] divided by [cost of investment] = ROI

The cost of your investment is the amount of money you spend on implementing and maintaining your new software system, with the most obvious being licensing fees, tech support, and subscription service, Forbes points out. There may also be additional costs, including installing your new system, educating your staff about the upcoming switch, and training them on how to use the new system.

Gain of investment is the amount of money you stand to gain from implementing the new software system. For example, many health care providers and pharmacies have obligations to regulators. “If they don’t adhere to regulations, they may end up with a fine,” Forbes explains. “Many software packages offer safeguards to make sure companies adhere to all regulatory requirements, thus reducing the likelihood of these fines. The money you don’t pay out in fines would be a gain in investment.”

For clarity’s sake, Forbes says it’s always best to express ROI in relation to a period of time. Your ROI for the first month after you implement your software, for example, will differ from your ROI over the course of the year.

WMS-Specific Points

According to Explore WMS, defining the ROI of implementing WMS should be based on three factors:

Tangible. These are your benefits that are easily measured and validated. The most common ROI elements are going to be reduced overhead costs, improved order accuracy, efficiency gains, and inventory accuracy.

Intangible. These are the benefits that will feel apparent, but it is hard to validate the specifics. Your team might enjoy their workday better when cycle counts are automated or when they get notices about where a component should be on the floor.

Support. Some of your WMS benefits are measurable but can vary greatly and need to be put into their own bucket. These might be if a WMS makes your operations meet partner/vendor requirements and opens you up to potential new revenue streams. Or, a WMS’ reporting functionality may make it easier for you to comply with best practices and future regulatory demands.

“Think of your ROI on these levels, and you’ll start to see value as soon as you learn the functionalities of the WMS you select,” author Geoff Whiting explains. “When you begin to quantify them, you’ll often discover that you have more budget to invest elsewhere, can improve sales numbers, or are enhancing the work environment in ways that reduce turnover and attract high-caliber staff.”

Using ROI to Your Advantage

Taking the time to define and understand expected ROI will also give you a better understanding of your vendor choice and change management practices, Whiting adds. It can also make your next software purchase more viable and productive.

“You need ROI in the first place to know whether it is worth investing time and money in this new project or technology; and afterward to double-check if the investment was worth it and meeting your expectations,” Datapine adds. “By looking at past investment choices and performing an ROI analysis, you can assess these decisions and make better costs projections in the future.”

Generix Group North America provides a series of solutions within our Supply Chain Hub product suite to create efficiencies across an entire supply chain. From Warehouse Management Systems (WMS) and Transportation Management Systems (TMS) to Manufacturing Execution Systems (MES) and more, software platforms can deliver a wide range of benefits that ultimately flow to the warehouse operator’s bottom line. Our solutions are in use around the world and our experience is second-to-none. We invite you to contact us to learn more.

This article originally appeared on GenerixGroup.com. Republished with permission.