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How Are Retail Companies Using Compartment Planning To Improve Customer Experience?


How Are Retail Companies Using Compartment Planning To Improve Customer Experience?

As the number of orders placed grows exponentially, enterprises must find solutions to streamline their delivery operations. The use of a delivery management software has been a major focus in the retail industry. Businesses that usually had warehouses on the city outskirts have started to place dark stores across cities to help with faster delivery. If you have a business that helps deliver goods, customer experience is of paramount importance. 

For example, if you order burgers, fries, and cold drinks from a fast food chain. On delivery, you would want the burgers and fries to remain hot while the cold drink remains chilled. This will ensure the best customer experience. Here, compartment planning becomes a crucial aspect of delivery management. The use of an intelligent delivery management software to handle multi-compartment configured vehicles will ensure timely delivery and customer satisfaction.

What is Compartment Planning?

Compartment planning is the process of arranging delivery items in the vehicle based on size, weight, fragility, and temperature requirements. This helps businesses to maximize space available, minimize trips for delivery, assure easy unloading, and enhance customer experience.

For example, John (end-consumer) places an order consisting of milk, cold drinks, ice cream, chips, and grocery items from an app. Retail businesses without compartment planning might need 2 to 3 trips to complete the order. With compartment planning, the business can get the order delivered in a single trip. Thus enhancing John’s delivery experience and reducing the fleet’s operational cost.

How is Compartment Planning Transforming Retail Delivery Operations?

As retail businesses move towards the use of compartment-configured vehicles for their delivery operations, the two key focus areas to enhance fleet operations include-

Reducing Transportation Costs:

Optimizing vehicle capacity- The use of compartment planning for delivery will ensure the vehicle space is efficiently utilized. The delivery management software helps assign orders to compartment-configured vehicles, minimizing space wastage, and helping with more order delivery. Since the vehicles are smartly filled, it lowers the number of fleets utilized and maintenance costs.

Reducing delivery trips- Since compartment configuration helps the operations team to strategically place the goods inside trucks, it reduces the number of trips for delivery. The use of route planning and optimization in the delivery management software will reduce the time and distance to get the order delivered.

Easy loading/unloading- One of the major pain points for the delivery team is loading and unloading the goods. With compartment planning, the ordered items can be ensured they are placed in the right order for faster turnaround.

Preventing returns- When transporting fragile and perishable items, the operations team have to ensure no damage or item getting spoiled. The delivery management software will ensure the proper placement of items based on temperature, fragility, crates, etc. This significantly reduces damage and wastage, which helps improve brand reputation and reduce the loss on order returns. 

Improving Customer Experience:

Easy inventory management- When shopping online, or at the store, what’s the worst customer experience? The item they wanted to order or purchase is out of stock! To help businesses restock their inventory and enable accurate forecasting and replenishment strategies, compartment planning can play an important role. This helps avoid running out of stock, timely replenishment, and improving customer experience.

Timely delivery- Compartment planning combined with route planning helps with timely delivery. With the help of compartment-configured vehicles, delivery of goods having different categories can be delivered in a single trip. All these factors are for a great customer experience.

In today’s competitive retail market, the operational team should find the best delivery management software to enhance operational efficiency while reducing costs. By optimizing retail delivery trips and maximizing vehicle capacity businesses can thrive in this demanding marketplace. This helps them save thousands of dollars for delivery operations. Make use of compartment configuration to truly unlock the true potential of your retail delivery operations.

Are you finding it difficult to segregate items to help with single-trip order delivery for goods that need a controlled environment during delivery? You can choose LogiNext’s delivery management software to help assign orders to your compartment-configured vehicles. This will prevent orders from getting assigned to multiple vehicles, overloading vehicles, and ensuring maximum customer satisfaction.


This article discusses how compartment planning in delivery management will enhance the customer experience. The use of an intelligent delivery management software will ensure timely delivery and customer satisfaction.

Author Bio

Matt Murdock works for a leading SAAS-based platform called LogiNext Solutions.

Where he helps businesses optimize their logistics operations and improve their delivery

performance. With a passion for innovation and technology, Matt is always looking for new ways

to streamline logistics processes and enhance customer experiences. In his free time, he enjoys

writing blogs based on his experience in the logistics industry. Happy reading!


accountants professional

Why Every Retail Business Needs Professional Accounting Services

Running a retail business requires a lot of hard work, dedication, and attention to detail. One of the most important aspects of managing a retail business is ensuring that your finances are in order. Proper accounting is critical to the success of any retail business, as it provides accurate and timely information about the business’s financial health. 

While some retail business owners may attempt to manage their finances on their own, professional accounting services can provide a range of benefits that can help to streamline operations, increase profitability, and ensure compliance with tax laws and other financial regulations. In this article, we will discuss the reasons every retail business needs retail accounting services.

Business finance man calculating budget numbers, Invoices and financial adviser working.

From tracking sales and expenses to managing inventory and taxes, accurate retail accounting is essential for informed decision-making, compliance with financial regulations, and achieving long-term financial stability. Let’s delve into the significance of actual accounting practices in the retail industry and the benefits of hiring professional retail accounting services to ensure smooth financial operations for your retail business.

Common Pitfalls in retail accounting

A retail organization’s financial stability and success may need to improve significantly from common retail accounting mistakes. 

1. Sales and revenue tracking issues:

Failing to record all sales and expenses can cause distorted financial statements, misleading financial ratios, and incorrect tax reporting. 

2. Cash flow management issues:

Cash flow management issues, inventory management and tracking issues, sales and revenue tracking issues, and tax and compliance issues are common challenges retail businesses face in their accounting practices. These issues may arise due to a variety of reasons, such as slow-paying customers, unexpected expenses, or mismanagement of funds. Cash flow problems can result in a range of negative consequences, including an inability to pay bills or employees, missed opportunities for growth, and damage to a company’s credit rating.

3. Inventory management and tracking issues:

Accurate inventory management is critical in the retail industry to ensure optimal stock levels, prevent stockouts or overstocking, and maintain profitability. However, tracking and managing inventory can be challenging, especially in businesses with large or complex inventory systems. Issues such as inaccurate tracking of inventory levels, stock discrepancies, and obsolete or slow-moving inventory can cause stockouts, overstocking, decreased sales, increased carrying costs, and decreased profitability.

4. Tax and compliance issues:

A crucial component of retail accounting is tax compliance. Retail enterprises must abide by complicated tax requirements and pay various taxes, including sales, payroll, and income taxes. Penalties, fines, and legal problems may occur from problems including erroneous tax calculations, inability to collect and return the proper taxes, insufficient record-keeping for tax, and non-compliance with tax legislation.

Benefits Of Professional Retail Accounting Services

Professional retail accounting services can offer several benefits to businesses. 

1. Expertise in industry-specific accounting practices:

Retail accounting can be complex and require specialized knowledge of industry-specific accounting practices. Professional accounting services with experience in the retail industry can provide expertise in inventory accounting, cost of goods sold (COGS) calculation, sales and revenue recognition, and cash flow management. This specialized knowledge can help ensure accurate financial reporting and compliance with industry-specific accounting regulations, resulting in more reliable financial statements.

2. Enhanced accuracy and efficiency:

Professional retail accounting services can improve the accuracy and efficiency of accounting processes. Skilled accountants can record and track financial transactions, reconcile accounts, and generate financial reports. This can minimize errors, reduce the risk of financial misstatements, and improve the overall efficiency of the accounting function. Accurate accounting practices can help businesses make informed decisions based on reliable financial information.

How Professional Accounting Services Can Help Retail Businesses

Professional accounting for retail businesses can play a crucial role in supporting the financial success of retail businesses. With their expertise in industry-specific accounting practices, accuracy and efficiency in financial record keeping, and ability to provide valuable financial insights, accounting services tailored for the retail sector can be a game-changer for businesses in this competitive industry.

1. Specialized knowledge of retail accounting practices:

Retail accounting involves unique challenges and requirements, such as inventory accounting, cost of goods sold (COGS) calculations, and sales and revenue recognition. Professional accounting services with experience in retail accounting are well-versed in these specialized practices, ensuring accurate and compliant financial reporting. This expertise can help retail businesses navigate complex accounting rules and regulations specific to the industry, mitigating risks of financial misstatements and non-compliance.

2. Improved financial analysis and decision-making:

Professional accounting services can provide retail businesses with valuable financial insights through financial analysis. These insights can help to formulate growth strategies and make strategic business decisions.

3. Time and cost savings:

Outsourcing accounting services can save retail businesses time and money. Retail business owners can focus on their core operations and growth strategies while leaving the accounting tasks to the experts. By leveraging the expertise of professional accounting services, retail businesses can reduce the risk of errors, streamline financial processes, and optimize costs associated with in-house accounting staff and systems.

 Choosing the right retail accounting service

Selecting the right accounting service provider is crucial for the financial success of any retail business. 

1. Expertise in retail accounting:

Look for accounting service providers with experience and expertise in retail accounting. Retail accounting involves unique challenges and requirements, such as inventory accounting, cost of goods sold (COGS) calculations, and sales and revenue recognition. Ensure that the accounting service provider deeply understands these specialized practices and can provide tailored solutions for your retail business.

2. Industry knowledge:

Consider whether the accounting service provider knows the retail industry, including trends, regulations, and best practices. This industry knowledge can be valuable in providing relevant financial insights and guidance specific to the retail sector.

3. Services offered:

Evaluate the range of services the accounting service provider offers. Besides traditional bookkeeping and financial reporting, consider whether they provide additional services such as tax planning and compliance, financial analysis, payroll processing, and other relevant services that benefit your retail business.

4. Technology and tools used:

Consider the technology and tools used by the accounting service provider. In today’s digital era, advanced accounting software and tools can significantly streamline financial processes and improve accuracy. Ensure that the accounting service provider uses up-to-date technology that aligns with the needs of your retail business.

Questions to Ask:

1. What experience do you have in retail accounting?

2. What technology and tools do you use for accounting?

3. Can you provide references or testimonials from retail clients you have served?

4. What are your pricing and contract terms?


Accurate retail accounting is crucial for the success and sustainability of retail businesses. It helps ensure reliable financial reporting, compliance with industry-specific accounting regulations, and informed decision-making. 

Partnering with a reputable accounting service provider specializing in retail accounting can significantly benefit retail businesses. By outsourcing accounting functions to professionals with industry-specific knowledge and expertise, businesses can minimize accounting pitfalls, improve financial analysis and decision-making, and maintain compliance with tax regulations. Retail businesses must prioritize accurate retail accounting as a strategic investment for long-term success.

Author’s Bio

Jessica Flores is an accomplished blogger with several years of experience in the accounting and bookkeeping industry. With her extensive knowledge and expertise, she is an accounting specialist at a leading outsourced accounting firm Cogneesol. Throughout her career, she has developed a keen interest in sharing valuable insights related to accounting with her engaging and informative write-ups.




e-commerce online

Why and How Do Retail Businesses Include Online Shopping 

Online shopping is growing at a rather rapid rate. More people are ditching buying from physical stores and embracing the convenience of shopping from the comfort of their homes. As a retailer focused on taking your business to the next level, including an online shop could be all you need to do. Continuing to ignore the wave can only hurt the growth of your business. Here is why you should be seriously thinking about an online store as well as how to start one. 

Why include online retail

The benefits of online shopping aren’t only reserved for the customer. We highlight some top reasons why e-commerce is a good route for your retail business using Retail billing Software:

·         Wider coverage

The internet eliminates geographical limitations for your business. When you start selling online, you aren’t only limited to your locality. You can reach more customers from anywhere around the globe. If you are struggling to get a market for some of your products locally, an e-commerce store can open a new market in another geographical region.

·         Reduced costs

Running an online shop comes with reduced operating costs. Customers can buy without the assistance of a salesperson. This translates to reduced salaries. Also, with an e-commerce site, you don’t need a huge fancy outlet. You can find smaller premises if you want to retain an outlet or operate entirely online, saving you rent money.

·         Easy to scale

Operating in the online space makes scaling up simple and cheaper. Unlike in a physical store where you might need to hire additional staff and rent extra floor space, all you need to do is increase the product list in an online shop. A few digital changes here and there and you are good to go.

·         Access to customer data

Meeting customer needs is paramount for every business. With an online store, you can easily collect customer data. You can then gather insights into customer preferences, behaviors and buying patterns, and more. This allows you to make data-driven decisions that meet customer expectations, enhancing customer experience significantly.

·         Better marketing

You are likely to see better results from your marketing campaigns when selling online. The customer insights stated above allow you to target your customers better with your marketing. This means that you are able to market to people with a high potential of buying your products.

How to start retailing online

To start selling online, you can decide to build your own website or sell on popular e-commerce sites such as Amazon, Etsy, Shopify, Squarespace, and the like. You can also decide to do both.

Setting up your e-commerce store

After deciding on your sales channel, the next step is to build your online shop. Decide on your domain name and check its availability. After that, you can start building the online storefront. Start by adding your products then create compelling product titles, descriptions, images, and videos. Next is to set the prices and a way of tracking inventory. You also need to think of shipping costs – which criteria you are going to use to determine the shipping costs.  

The next step is to start designing the storefront. Choose a theme based on how you want your store to feel and look. Work on the navigation, colors, and typography. Set up the checkout page and customize it to offer the best experience.

Most importantly, figure out how you are going to be paid. This is where you add a payment gateway. Include different payment methods for customers to pay. Then complete the setup by entering your banking information. For your online shop, it would benefit you to consider a modern business banking alternative. This way, you can enjoy faster and more secure payments. You also get to manage your money from a single account.

Market your online shop

After setting up your store, it is important to make it known to your target customers. One of the ways you can market your online shop is through social media. Consider using influencers to reach more people and paid ads for better targeting.

In addition, think of how your online shop can easily be found on search engines. Create valuable content enriched with keywords. You can think of video demos, how-to guides and the like. Additionally, work on having your page optimized with SEO to help in rank higher on search engines.


Deciding to include online shopping can only set your retail business up for exponential growth. This is because you are opening it up to a wider customer base. You can start enjoying increased sales and profits. Take the plunge and design your online shop. Then put in marketing efforts to reach your target customers around the world.

US retailers’ unusual request to suppliers: Stop sending new products

US Retailers’ Unusual Request to Suppliers: Stop Sending New Products

US retailers have so much extra stuff in their stores and warehouses this holiday season that they are telling some of their suppliers to stop sending them products — even if those items are selling well.

The unusual move highlights the magnitude of the excess merchandise that US retail companies are struggling to sell. The average amount of inventory held by the 20 biggest public apparel companies in the US was up 26% to $2.1 billion in the third quarter of this year versus pre-pandemic levels in 2019, according to an analysis by consultancy AlixPartners of S&P Capital IQ data. The figures are unadjusted for inflation. And the average inventory held was up 30% versus the same period last year.

Steve Greenspon, chairperson of the International Housewares Association trade group, said an employee at a major retailer told him recently that executives are instructing buyers to reduce inventory. “‘You could give it to me for free and I cannot take it,’” Greenspon said the buyer told him.

Executives at brands including VF Corp., the owner of Vans and North Face; Guess? Inc.; and Hanesbrands Inc. have talked in their most recent earnings calls about the pullback from their wholesale customers — whether those are small boutiques or large department stores.

“Many of our wholesale customers had warehouse constraints that limited their ability to take delivery of new product during the quarter,” La-Z-Boy Chief Financial Officer Bob Lucian told analysts during a Dec. 1 earnings call.

Supply-Chain Woes

The buildup of inventory is a consequence of supply-chain problems in 2021 that delayed the arrival of many holiday shipments until the spring, just as rising inflation forced consumers to downshift their spending. Companies including Target Corp., Walmart Inc. and others said they were canceling orders earlier this year to try to slow the growth of the piles of poor-selling merchandise. Retailers have also increased the breadth and depth of discounts to stoke demand among inflation-shy customers.

Those measures have helped reduce inventory — but not enough, hence the trend of recent months.

“I’ve never really seen a time before — or heard of a time — when retailers have been cutting back on what sells just because they don’t have the space,” said Paul Cosaro, chief executive officer of Picnic Time, which sells picnic gear and other home goods. “It’s not because of soft sales,” he said, adding the pullback was notable but not widespread.

Cosaro and some other suppliers say demand has been robust for their products when they send the items directly to consumers on behalf of a retailer, a process known as drop shipping. Retailers have been leaning more on some suppliers to handle shipments to avoid having to hold the inventory themselves or delaying orders, forcing suppliers to store the merchandise.

“The cost of money and capital is on us,” said Thomas Nichols, president of Pretika Corp., which manufactures and distributes skin-care devices to retailers. “We’ve been ordering less and yet we still have high inventory levels.” Nichols said he’s producing less in order to enter 2023 with lower inventory levels. Storage has become more expensive as US interest rates have gone up and as demand for warehouse space has outpaced supply.

Sharing Pain

“Typically in times of duress, people try to share pain vertically through the supply chain,” said David A. Shiffman, co-head of consumer retail at Solomon Partners, a boutique investment bank. Retailers have also been grappling with inflation that’s at the highest rate in decades and geopolitical and economic headwinds. “I haven’t seen the confluence of this many obstacles in the path of retailers — and the challenges that the C-suite is facing — in three decades,” Shiffman added.

Some of the slowdown in orders is strategic, Shiffman said. Companies, particularly those that sell fashionable apparel and accessories, “want to make room and secure their orders for spring,” he said.

The International Housewares Association’s Greenspon said that in recent weeks, some retailers have started to replenish certain items sooner than he had expected, a sign that some constraints might be starting to ease. He’s also CEO of Honey-Can-Do International, which sells home items and other consumer products to retail companies.

Overall, the race to clear goods is good news for shoppers. “Consumers are going to continue to get phenomenal deals while all of this is going on,” Greenspon said. He expects the excess inventory levels in home goods to start diminishing within the next five to six months.

The combination of excess inventory, increased markdowns and cautious consumers is putting pressure on some retailers’ profitability. That’s making some companies consider charging consumers for returns as a way to increase revenue, said Melissa Minkow, director of retail strategy at digital consultancy CI&T.

“Return policies got really, really loose as a kind of competitive differentiator over the past few years,” she said. “We’re seeing a big pullback on that.”


Tips to Grow your Manufacturing Business with a Help of a Blog

Nowadays, blogs are proving very useful in growing any business. And the same adage holds true for manufacturing businesses. In fact, if you own a manufacturing business, there are several tips that could prove handy to grow it with the help of a superb blog.

Why Manufacturing Businesses Need a Blog

There are a few reasons why manufacturing businesses need a blog. Firstly, a manufacturing business isn’t like a retail one. In retail businesses, you’ll be mainly selling stuff directly to a consumer. For a manufacturing business, you’ll be selling to both, the direct end-user of the product or even to an intermediary party.

In such cases, a blog can prove very useful to grow the business because an intermediate party might not promote your products as much as you would prefer. And furthermore, a good blog for a manufacturing business can also popularize your products in today’s highly competitive market.

A blog is a superb resource for branding your business and letting people online know that you’re offering excellent products that they would love to use, regardless of whether they are Business-to-Business (B2B) customers or Business-to-Consumer (B2C) buyers.

Tips to Grow Your Manufacturing Business with a Blog

Therefore, here are some excellent tips on how to grow your manufacturing business with a blog. You can adapt these tips to meet your own needs for marketing and promoting your business and products according to their nature and target clientele.

Provide Excellent Content

It goes without saying that content is the king of the blog. Therefore, to attract more visitors to your blog, it would require compelling content that people find interesting, engaging, and relevant to their needs. Content is also called the king of any blog.

This would also help you with the digital marketing processes necessary to promote your blog and get it on top of the Google search engine result page. The better the content, the higher your chances of attracting buyers that translate as customers.

Superb Digital Marketing

While we’re on the topic of digital marketing, here are some tips to consider. Hire a good digital marketer, either as a freelancer or full-time employee to do various digital marketing processes on your blog. That would be useful to rank your blog in the topmost searches of Google. And getting on the top always attracts more attention since nobody usually looks for websites or blogs that appear on the second or third page of Google search results.

Digital marketing processes include Search Engine Optimization- both on-page and off-page, social media marketing, and email marketing, among others. A good digital marketer will be able to offer these services that can help your manufacturing business to have a strong online presence and create a superb brand through a blog and your business website.

Spread Out Through Social Media

As part of efforts to promote your blog for the manufacturing business, also open Facebook, Twitter, LinkedIn, Instagram and Pinterest accounts. That way, you can disseminate information about any new posts on your blog very quickly to your followers. And one of the best things about social media posts about your blog is that it would attract people to share your posts if they’re interesting.

Social media also provides you with an opportunity to interact with potential buyers or others that are interested in your manufacturing business and its products. These people can be your prospective customers. If you handle their queries and suggestions or comments carefully, you could convert them as buyers for your products.

Provide Affiliate Links

You can also provide affiliate links to your own products through your manufacturing business blog. That’s because some 90 percent of buyers trust blogs more than company websites and ads. And they read blogs in the initial stages of buying anything before placing an order. Therefore, a superb blog about your manufacturing business can help swing the decision in your favor.

When you provide affiliate links even to your own business website, you’re actually asking potential leads to take action immediately. Very often, this translates as instant sales for your products and helps your manufacturing business to grow.

Create an Email Marketing List

Generally, every blog has a contact form. And you can capture the names, locations, and email IDs of persons that comment on your blog through this contact form or comments section. Now, why would a person part with their email IDs? The answer is simple. They’ll give their email IDs only when your content is attractive, useful, and relevant to their needs.

And you can create an email list and use it for email marketing. If you find that any person comments, or contacts you, through the blog, you could convert them as customers by making special offers or asking your marketing team to approach these potential leads to secure business for your organization.

Speak About Your Industry

As a blogger for your manufacturing business, you can also provide news and views about the latest happenings in your industry in general. That keeps readers and other stakeholders in such businesses interested in your blog. And that’s also one way of increasing your business blog following. Speaking about your industry through news and news analysis also helps establish yourself and your manufacturing business as a formidable brand in the broader industry.

One more thing that occurs when you speak about the industry is that consumers know that you’re serious about your business. And generally, such consumers can translate as loyal customers too, provided you handle them appropriately. There’s always news and views about the industry and you can simplify these and inform your followers and customers through the blog for self-branding.

In Conclusion

These six tips could help your manufacturing business to grow steadily. Nowadays, a blog is a vital resource for every organization serious about doing business and serving its customers. Some of the largest brands in the world also have their own blogs. And you can open one too for your manufacturing business.