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Develop a Strong Business Culture to Effectively Identify, Satisfy and Retain the Most Talented Employees

culture

Develop a Strong Business Culture to Effectively Identify, Satisfy and Retain the Most Talented Employees

Culture is the resource that builds upon the foundations that helps organizations prosper. Edgar Schein, one of the prominent management scholars, describes corporate culture as a pattern of shared basic assumptions that the group learned as it solved its problems of external adaptation and internal integration that has worked well enough to be considered valid, therefore, to be taught to new members as the correct way to perceive, think, and feel in relation to those problems. Corporate culture is reflected in shared assumptions, symbols, beliefs, values, and norms that specify how employees understand problems and appropriately react to them.

Executives can manifest themselves as change agents who manipulate corporate culture with the aim of improving knowledge management. Organizational culture includes three dimensions of collaboration, trust, and learning. Executives can facilitate collaboration by developing relationships in organizations. Executive can contribute to the cultural aspect of trust, through considering both employee’s individual interests and the company’s essential needs. Also, executives identify the individual needs of their employees and develop a learning culture by intellectually stimulating them to generate new knowledge and share it with others. Executives can, therefore, highly manipulate a firm’s culture to conform to the needs and expectations of strategic goals and objectives.

Knowledge management is enhanced by providing further opportunities and information sharing. Executives can enhance knowledge sharing by providing access to knowledge, and stimulate new ideas and knowledge generation, transfer an individual’s knowledge to other members and departments and improve knowledge capturing, storing, and accumulating, aiming at achieving organizational goals. Executives can propel knowledge sharing in the company to generate more innovative ideas and solutions for new and demanding issues that come up constantly in our hypercompetitive economic environment. In doing this, executives can build a strong corporate culture to share experiences gained by imitating, observing, and practicing.

Executives have found that corporate culture impacts knowledge management through facilitating knowledge sharing throughout all levels of the organization. Corporate culture focuses on defining and recognizing core knowledge areas, sharing organizational knowledge, and scanning for new knowledge to keep the quality of their product or services continuously improving. Therefore, corporate culture is an essential requirement of corporate leaning by which knowledge is shared among people.

Particularly, the three cultural aspects of collaboration, trust, and learning play a critical role in enhancing the effectiveness of corporate leaning. For example, collaboration provides a shared understanding of the current issues and problems among employees, which helps to generate new ideas within organizations. Trust towards their leader’s decisions is a necessary precursor to creating new knowledge. The key is for executives to inculcate a culture of trust and transparency of knowledge sharing within organizations so that information can be found and used instantaneously.

Moreover, the amount of time spent learning is positively related to the amount of knowledge gained, shared, and implemented. Therefore, executives can reshape, and in some cases, manipulate corporate culture to facilitate corporate leaning within departmental and business units of organizations. Executives can now see how corporate culture constitutes the foundation of a supportive workplace to share and synthesize organizational knowledge and subsequently limit the gaps between success and possible failure.

Furthermore, executives have found that knowledge management as modifying behaviors resulting in newer insight and knowledge. Changing the existing behaviors of followers generating new knowledge, and is, therefore, a key factor in improving a firm’s competitive advantage. This is a fact but it happens through the way talented employees are managed by executives. Why is this, you may ask? Because knowledge management is a process that leads to acquiring new insights and knowledge, and potentially to correct sub-optimal or ineffective actions and behaviors that cause companies to spiral out of control.

Executives need to first support this approach for knowledge management because talent management in organizations is the ultimate outcome of the knowledge management by which knowledge is created and acquired. This is done by connecting knowledge with others that want to share successes and failures. This leads to converting acquired knowledge into organizational processes and activities to improve or discontinue processes that either contribute or inhibit success. Many executives see talent management as an outcome of various factors such as knowledge management and a climate inspiring innovation and creativity within organizations. However, a more comprehensive approach needs to be introduced to put together the various aspects of potential contributions to talent management.

Knowledge management requires various processes such as knowledge acquisition, collaboration, dissemination, sharing, generation, and storage to acquire knowledge within an organization. A question remains, how can we establish the relationship between knowledge management and talent management? Well, there are scholars that highlight the strategic role of knowledge management in enhancing the effectiveness of talent management. For example, one scholar by the name of Bayyavarapu in the University of Western Ontario suggests a learning-based approach to talent management to understand how knowledge management is related to various practices of talent management. More importantly, the effective implementation of talent management requires the sharing of best practices and experiences among employees.

Knowledge management improves organizational processes by sharing knowledge that can increase both follower engagement and personal development. Executives can, in fact, enhance knowledge management when they would like to concentrate on sharing knowledge to empower followers in order to build a learning climate. Most importantly, in knowledge management, knowledge is managed through “learning by doing” which is more engaging. Executives around the globe realize that they play a critical role to achieve the best learning climate and for improving knowledge management that creates learning and growing the organization.

Engaging followers and getting them to participate in knowledge management activities is an important part of talent management. Thus, knowledge management positively impacts the effectiveness of talent management through facilitating knowledge sharing by all executives and employees of the organization. Shared knowledge can contribute to the development of a learning organization in which people continuously grow and develop both personally and professionally. Executives require people who are engaged and inspired to meet the demands of day-to-day operations.

For now, executives can develop conducive learning climates that foster collaboration and knowledge management in which knowledge is shared and exploited. Unshared knowledge is like lettuce in the refrigerator—if eaten and shared, everyone enjoys it, if not, it could go bad and not have any use. Executives found that shared knowledge enables companies to improve knowledge management, and that talent management is highly dependent on stimulating continuous learning within organizations. Thus, executives play a crucial role in elevating talent management by enhancing knowledge management to empower employees to pursue organizational goals.

The following figure provides a snapshot of how executives steering corporate culture enhance knowledge management and talent management.

In conclusion, insufficient consideration of the impact of knowledge management on the organization’s talent management has been also exposed. Thus, I suggest that scholars take our ideas and continue to conduct research using executives as the focal point so that academic scholarship can meet the needs of managerial implications at the higher echelons of organizations worldwide.

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Mostafa Sayyadi works with senior business leaders to effectively develop innovation in companies and helps companies—from start-ups to the Fortune 100—succeed by improving the effectiveness of their leaders. He is a business book author and a long-time contributor to business publications and his work has been featured in top-flight business publications.

employees

Why Sending Your Workers ‘Back to School’ is Good Business

Learning shouldn’t stop when someone earns a diploma or degree, and that’s especially true in the workplace where the company’s fate – and an employee’s career – could rest on the constant thirst to learn and improve.

“Developing a culture of continued education and continuous improvement is critical if you want to retain your staff and provide them with advancement opportunities,” says Shawn Burcham (www.shawnburcham.com), founder and CEO of PFSbrands and author of Keeping Score with GRITT: Straight Talk Strategies for Success.

Essentially, Burcham says, sending employees “back to school” is good business, but that doesn’t mean you need to enroll them in Harvard’s MBA program.

“There’s plenty you can do right within your own doors and that employees can do on their own,” he says.

A few examples, Burcham says, include:

Establish in-house training programs. “Many companies spend thousands of dollars to send their employees to seminars or conferences,” Burcham says. “This strategy is fine, but personal growth starts by training in the workplace.” One example at PFSbrands, he says, was the creation of a Financial Literacy Committee that worked to make sure employees were educated about the financial aspects of the company, helping them to understand income statements and balance sheets. “This makes everyone more aware of the challenges involved with achieving profitability,” Burcham says. “Furthermore, this education provides everyone an opportunity to see how they can impact the company’s profitability and enhance their opportunity for additional income.”

Encourage everyone to read books for personal development. “One of my biggest regrets and mistakes in life is that I didn’t start reading books until age 40,” Burcham says. Now, he has created a book club at his company to encourage and incentivize everyone to continue to grow and learn, and he requires the senior-leadership team to read a minimum of 12 books a year. “I’ve seen dozens of people improve their lives as a result of implementing our book club,” he says.

Target lifelong learners in recruiting efforts. You can encourage employees to develop a continuous-improvement mindset, but it’s also possible to find people with that mindset in the hiring process, Burcham says. “We’ve found that lifelong learners are a great fit at PFSbrands, so we’ve developed systems and processes that help us to recruit these types of individuals,” he says. “Employees who don’t make an effort to continuously learn and improve will ultimately find themselves at another company. We train our leaders to not avoid the critical conversations with individuals who are not working toward improvement.”

“Despite how many degrees hang on the walls in their offices, wise leaders are committed to never stop learning,” Burcham says. “Whether it’s done in-house or at an industry conference, you owe it to yourself and your employees to engage in continued education. After all, a successful company’s growth is dependent on the capabilities of its employees.”

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Shawn Burcham (www.shawnburcham.com), author of Keeping Score with GRITT: Straight Talk Strategies for Success, is the founder & CEO of PFSbrands, which he and his wife, Julie, started out of their home in 1998. The company has over 1,500 branded foodservice locations across 40 states and is best known for their Champs Chicken franchise brand which was started in 1999. Prior to starting PFSbrands, Burcham spent five years with a Fortune 100 company, Mid-America Dairymen (now Dairy Farmers of America). He also worked for three years as a Regional Sales Manager for a midwest Chester’s Fried chicken distributor.

happy

How To Keep Good Employees Happy And Reap The Business Benefits

While many business owners say that the first rule of a successful company is keeping customers happy, studies show that also keeping employees happy is critical to the whole process.
The better a business owner and upper management treat good employees, the more committed and engaged they will be to perform at a consistently high level and do their part to help make the business successful.
“The big key to business success is the productivity level of your employees and the culture in which they operate,” says Paul Trapp (www.eventprep.com), founding owner/CEO of EventPrep, Inc., a full-service meeting planning and management company, and co-author with Stephen Davis of Prep for Success: The Entrepreneur’s Guide to Achieving Your Dreams.
“Employee happiness results directly in success and goes hand-in-hand with company culture. The primary focus of leadership in that culture should be making sure their employees are happy, safe, respected, and making a competitive wage.”
If you get it right with your employees, Trapp and Davis say, they’ll get it right with the customer.
“It’s simple, really,” says Davis, who is EventPrep’s founding owner/president/COO.
“The folks you bring on board are going to spend a significant amount of time with their work family, so why wouldn’t the people running the business want it to be a cool place to work, and why wouldn’t they want it to be the most productive place they could possible make it?”
Trapp and Davis explain the key factors that find the right employees and keep them happy and productive:
Recruiting. “You’ve got to get the right people first, the people with the qualities that make for a passionate, productive worker who contributes to a positive culture,” Davis says. “Recruiting is about connecting with people and connecting them with their passion, their purpose, and enabling them to reach their potential. Recruiting isn’t an event, but a process, and sometimes finding the right person for a particular job can take months or even years. You’re always looking, listening, assessing and asking questions — and really getting to know the person you may hire.”
Establishing a culture. “You want people to want to come to work, and to do that you want people to work in the culture you’re creating,” Trapp says. “Culture is created at the top and cascades downward. What values and ethics do you have as a business owner that can make employees passionately want to be a part of that culture?”
Investing in them. ”Investing in your people raises their performance and strengthens their commitment, but it means far more than giving them raises,” Davis says. “It’s about making them feel like a part of your family, including giving them compassion and understanding when they need it most. Employees in turn embrace that kind of culture and own it. That’s what you want — a self-perpetuating work culture where everyone feels cared for and important.”
Recognizing them. “Keeping people happy and encouraging them to want to stay isn’t magic,” Trapp says. “Just as important as recruiting the right talent, business owners and leaders need to make the culture attractive and sustainable in order to retain the right talent. Retaining is about recognizing and celebrating, showing gratitude and appreciation. Recognizing employees for exceptional work, and giving them a cash bonus or special trip, is a key element toward retaining them.”
“A happy employee who’s engaged and connected, who wants to be there every day, makes the workplace a better place and a stronger business,” Davis says.
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About Paul Trapp
Paul Trapp is a founding owner/CEO of EventPrep, Inc. (www.eventprep.com), a full-service meeting planning and management company that supports 16 franchises across the U.S. He is co-author of the book Prep for Success: The Entrepreneur’s Guide to Achieving Your Dreams. Trapp is a former senior military leader who served as chief of recruiting for the Army National Guard and holds over 30 years of experience in contract management, event planning, and organizing conferences, seminars, and meetings.
About Stephen Davis
Stephen Davis is a founding owner/president/COO of EventPrep, Inc., and co-author of  Prep for Success: The Entrepreneur’s Guide to Achieving Your Dreams. Davis is a multi-state operations director who focuses on conference development, implementation, management, and conference design. He currently serves as a chief warrant officer and CID special agent in the Army Reserves. Davis deployed twice in support of the global war on terrorism. In 2016, Davis and Paul Trapp launched  Federal Conference, Inc., which provided professional event planning and management services to the government and commercial marketplaces. Federal Conference, Inc., twice was a two-time Inc. 500 award recipient and executes over 3,000 events annually around the world.

How to Find a Perfect Employee

There comes a time when you need to make a sensible decision. It happens to almost everyone. A film director wants to have the best people on set like Johnny Depp or Lupita Nyong’o, a smart job seeker wants to have his CV written by the best team like UK.CareersBooster.com or https://www.resumesplanet.com/. There’s the feeling of satisfaction that comes with knowing you have the perfect person for the job. These tips can help you hire the right candidate(s) that you really need.

Hire Candidates with the Right Skill

It’s important for you to hire the candidates who have the right skill you need for a particular position. The reason why you consult assignment writing service is that you have an assignment to do. So also, the reason you employ a candidate is because he/she is able to offer what you need. If your candidate is lacking in the important skills you need, it could affect the job performance and have an overall effect on the company. Make sure you define job positions as clearly as possible. This would help to keep off unqualified candidates, thus saving the time you would spend in screening many candidates.

Get in Touch

You might need to hire former employees, this happens sometimes. Stay in touch with past workers who did a great job for your company while they worked for you. To do this, you might need to carry out a survey among your present employees and ask questions that will help you to know their favorite co-workers and why.

Also, you should keep in touch with candidates who have applied to your organization in the past. This is possible through email marketing so that they are aware of job positions as soon as they are available. Some recruiters even end up recruiting amazing candidates who weren’t hired during their first interview with the company.

Inspect Resumes and Other Credentials Thoroughly

You need a good hiring manager for this. The credential of a candidate gives a lot of information. First of all, since it states the qualification of a candidate, it shows employers the most likely and suitable candidate for a job position. The resume or CV of a candidate also shows to an extent the level of intelligence and diligence of that candidate.

As an employer, you would come across all sorts of resumes, some are intelligently crafted while some are mere smoke screen meant to conceal candidates’ weaknesses. Therefore, you should always go through resumes carefully and thoroughly and also cultivate the habit of verifying information before making your final decision.

Advertise Job Openings Through the Right Medium

Use the right medium to advertise an opening so that you are able to target the right audience with the talent you are looking for. Advertising via the wrong medium can become wasted effort.

For example, you want to strengthen your online presence as an organization, post ads on YouTube or any other online platform where you think you will find your audience. Or do you need positions for students to work part-time, partner with paperwritingpro.com or other online platforms that students visit frequently. You can also use LinkedIn to connect with candidates that interest you.

Use Professional Recruiters

Yes, this means you need to pay people to help you recruit but this also means you are able to invest your time in other important things while you leave your hiring process in the hands of competent people. There are qualified HR companies that would help you get the right employees and they would deliver on time.

Be Transparent as Discuss Your Salary

People want to be sure that their job has good pay. Therefore, as an employer, you have to be as transparent as possible when it comes salary negotiations. Negotiate but don’t hide the necessary information that a candidate needs to know about the salary. Good candidates (especially those who know they have a lot of value to offer your company) may be discouraged if they don’t get the information they need about their pay. So, talk about your salary structure and ensure you do it honestly.

Conclusion

The recruiting process can be a rather stressful one so it is best to put all things in place to ensure you hire just who you need. These are 6 ways that can help you get the “best man” for the job. Your recruiting process just got better.

 

 

About the author

Kurt Walker has been a research supervisor at Brilassignment.co.uk for about three years. He’s also a data analyst and content writer at bestessaytips.com and he has the passion for topics like education, technology, robotics and inspiration.

DHL Implements Hiring and Retention Strategy to Drive Supply Chain Sector

DHL Supply Chain’s newly implemented strategy to improve hiring and retention of warehouse workers for the company’s network has yielded substantial results including approximately 445 daily applications and nearly 32,000 fewer hours spent on administrative hiring tasks for this year.

“Our customers rely on us to provide talent that consistently meets their needs; and to accomplish that, we apply the same level of operational excellence to talent acquisition and retention as we do in developing supply chain solutions for our customers,” said Tim Sprosty, Senior Vice President of Human Resources at DHL Supply Chain. “Using a combination of innovative thinking and disciplined execution to attract and retain the people our business depends on is resulting in significant benefits.”

The goal of the new initiatives focuses on the here-to-stay talent gap in the supply chain market and was motivated by the October 2018 announcement from The Bureau of Labor Statistics that the unemployment rate had reached a near-50-year low.

Some of the initiatives outlined in the recent release from the company include a seven-regional recruiting center investment as well as an hourly recruiting and automated onboarding system that provides a seamless process from application onward.

-Investing in seven regional recruiting centers across the country, each using the same systems, processes and tools, with dedicated recruiting resources for high-quality hiring.

-An integrated hourly recruiting and onboarding system automates every step of the recruiting process, from online applications to onboarding.

“The talent gap is one of the most significant issues facing our industry, and we want to be at the forefront of the solution,” said Sprosty. “We believe the supply chain industry offers a wealth of opportunity to the right applicants, and our goal is to drive that message, and ensure it is easy for qualified applicants to enter the industry and rewarding for them to stay.”

Source: DHL