New Articles

From Operational Tool to Strategic Weapon: Shipper Portals Redefine Logistics

transportation supply chain odex portal

From Operational Tool to Strategic Weapon: Shipper Portals Redefine Logistics

In the past, logistics management existed within an opaque realm – shippers lacked visibility, carriers faced limited collaboration, and customers were often left wondering where their orders were. Shipper portals, seamlessly integrated within modern Logistics Management Software (LMS), are breaking down these barriers and empowering shippers to do more than just ship goods; they’re gaining strategic control of their supply chain.

The Central Command for Shippers

A shipper portal acts as a comprehensive workspace within your LMS. Intuitive interfaces make order management a breeze – easy bulk uploads, automated label generation, and streamlined processes cut down on manual labor and reduce the risk of errors. But true power comes from the unprecedented visibility they grant shippers. Tracking shipments in real-time pinpoints exact locations and proactively identifies potential bottlenecks. This granular information is no longer a luxury; it’s a necessity for managing customer expectations and staying ahead in the market.

Turning Visibility into Actionable Insights

Shipper portals don’t just offer a window into your logistics; they offer the tools to act decisively. When delays crop up, shippers can immediately reach out to carriers and begin collaborative problem-solving. This eliminates miscommunication, builds stronger partnerships with carriers, and ultimately improves on-time delivery rates. Furthermore, the detailed shipment records accessible through these portals generate valuable data for shippers. Advanced reporting and analytics can uncover trends, reveal optimal routes, compare carrier performance, and pinpoint areas for optimization you never knew existed.

Customer Experience as the True Differentiator

The transformative power of shipper portals is undeniable, but their impact extends far beyond streamlining processes. In an era where customers prioritize reliable, transparent service, shipper portals offer a tangible competitive advantage. Real-time updates and accurate delivery estimates turn anxious waiting into informed confidence. Additionally, self-service capabilities through the portal empower customers, reducing service inquiries and freeing up your organization’s time and resources. It’s about more than delivering packages; it’s creating a customer-centric logistics experience that fosters long-term loyalty.

A Catalyst for Industry Innovation

If efficiency, collaboration, and customer delight are the present of shipper portals, their future is even brighter. Logistics tech is in a phase of rapid advancement, and shipper portals are ready to integrate with these innovations. Expect the following:

  • Hyper-Intelligent Optimization: AI algorithms and machine learning models will power even smarter route planning, considering factors like traffic, weather, and historical data for maximum efficiency.
  • The IoT Connection: Sensor-equipped shipments will transmit real-time data on temperature, humidity, and other sensitive metrics, giving shippers unprecedented control in areas like cold chain logistics.
  • Proactive is the New Reactive: Predictive analytics will uncover patterns and forecast disruptions before they occur, enabling proactive decisions well in advance, minimizing costly delays.

It’s Time to Own Your Supply Chain

The days of fragmented and reactive logistics are over. Shipper portals integrated with intelligent Logistics Management Software offer a unique opportunity to transform your supply chain from a cost center into a strategic differentiator. It’s time to move from simply shipping products to truly orchestrating your logistical symphony, where collaboration, data-driven insights, and customer delight pave the way for lasting success.

port congestion import

February U.S. Container Import Volumes Up 7.9% from December Driven by Chinese Imports

Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, released its January Global Shipping Report for logistics and supply chain professionals. In January 2024, U.S. container import volume increased 7.9% from December 2023—the largest month-over-month growth for January in the last seven years. A 14.9% rise in imports from China fueled the gains with the Ports of Los Angeles and Long Beach getting most of it. The combination of the Panama drought and Middle East conflict is beginning to impact transit times as delays at the top East and Gulf Coast ports increased considerably. The February update of the logistics metrics Descartes is tracking shows accelerated container import volume amid signs that global supply chain performance could be impacted throughout 2024 because of conditions at the Panama and Suez Canals and upcoming labor negotiations at U.S South Atlantic and Gulf Coast ports. 

January 2024 U.S. container import volumes increased 7.9% from December 2023 to 2,273,125 twenty-foot equivalent units (TEUs) (see Figure 1). Versus January 2023, TEU volume was higher by 9.9%, and up 9.6% from pre-pandemic January 2019. 

Figure 1. U.S. Container Import Volume Year-over-Year Comparison

 Source: Descartes Datamyne™

“January was another solid month driven by surprisingly strong imports from China,” said Chris Jones, EVP Industry and Services, Descartes. “The combined effect of the Panama drought and the conflict in the Middle East is beginning to impact transit times, particularly at the top East and Gulf coast ports.” 

The December report is Descartes’ thirtieth installment since beginning its analysis in August 2021. To read past reports, learn more about the key economic and logistics factors driving the global shipping crisis, and review strategies to help address it in the near-, short- and long-term, visit Descartes’ Global Shipping Resource Center.

integration

Synergy Logistics and Techdinamics Revolutionize Shipping Integration for Efficient Warehouse Management

Synergy Logistics, a leader in warehouse technology innovation, has recently announced a groundbreaking partnership with Techdinamics, a renowned provider of connected fulfillment solutions. This collaboration aims to deliver seamless integration of rate shopping and transportation management capabilities to customers, revolutionizing the warehouse management landscape.

The focal point of this alliance revolves around Techdinamics’ cutting-edge techSHIP solution, which seamlessly integrates with Synergy’s advanced warehouse management system (WMS) SnapFulfil. Together, these platforms create a fully connected workflow encompassing order management, WMS functionalities, picking, packing, and shipping processes. The result is faster order fulfillment, improved accuracy, and reduced operating costs, all without the need for additional labor.

TechSHIP, a robust cloud-based application, facilitates easy integration with multiple carriers for generating shipping labels and custom documentation. It also offers intelligent rate shopping features, selecting the most cost-effective or appropriate services based on customer preferences and shipping destinations. With connections to over 150+ carriers, TechSHIP streamlines order processing, ensures timely deliveries, and provides competitive shipping rates.

Smitha Raphael, Chief Product & Delivery Officer at Synergy Logistics, emphasizes the speed and depth of integration offered by the techSHIP solution. Its agile nature allows for rapid configuration and deployment, enabling customers to achieve operational efficiencies and a swift return on investment within just 20-30 minutes.

One success story stemming from this partnership involves Younique, an online beauty retailer based in Utah. By leveraging the integration with techSHIP, Younique gained access to previously unavailable carriers like Purolator and significantly improved label printing efficiency for high-volume orders through SnapFulfil’s batch functionality, resulting in decreased shipping costs.

Reg Adams, President of Techdinamics, highlights the seamless integration between SnapFulfil and techSHIP’s API, enabling users to manage orders and generate labels within the WMS interface. This integration empowers users to leverage techSHIP’s order management rules and rate shopping capabilities directly from SnapFulfil, enhancing operational efficiency and cost-effectiveness.

This strategic alignment between Synergy Logistics and Techdinamics represents a significant milestone in the realm of warehouse management, leveraging real-time integration and partnerships to provide transparency across critical business systems and sales channels. With a rapidly expanding network of native integrations spanning various sectors, Synergy aims to drive efficiency and innovation in warehouse operations, setting new standards for seamless shipping integration.

software

How to Choose Dropshipping Software

Starting a dropshipping store can be an exciting venture, offering the opportunity to run an e-commerce business without the need for inventory or hefty upfront investments. In this comprehensive guide, we’ll walk you through the step-by-step process of creating a dropshipping store from scratch.

But before you start choosing the software here are things to take care of:

1. Choose Your Niche

Research and Passion

Selecting a niche is a critical first step. Research trending products and identify a niche that aligns with your interests and has market demand. Passion for your chosen niche can drive long-term commitment and creativity in your business.

2. Market Research

Competitor Analysis

Conduct thorough market research to understand your competitors. Identify successful dropshipping stores in your niche and analyze their strategies. Recognize gaps in the market or areas where you can offer unique value to stand out. Use a go-to market tool to help research and launch your product.

3. Select a Reliable Dropshipping Supplier

Supplier Reliability and Product Quality

Choose reputable suppliers for your dropshipping store and conduct thorough software vendor evaluation. Assess their reliability, shipping times, and the quality of their products. Communicate with potential suppliers to establish a strong partnership and ensure a smooth supply chain.

4. Build Your E-commerce Platform

Here’s what you want in a  dropshipping software:

Product Search and Import

This is ready-to-use software for any business. With it you can both find and add products to your store. You can search the products from a database and the database has multiple dropshipping suppliers and marketplaces.

Product Information Management

When someone accesses your store they want reliability. Relevant and trusted information.

Because they want that product. You cannot see products or visit the store in person.

If you are an online seller the least thing to do is add relevant products to your store.

And thanks to this feature you can readily download product information from the sites make edits and publish your listings.

Automated Order Fulfillment

As someone who’s dropshipping products order fulfillment is one of the most time-intensive tasks of running your store. That’s where dropshipping automation can help. This is a useful feature and helps you automate a lot of the fulfillment.

With this feature, you can connect sales channels to dropshipping suppliers and enable order to be sent to fulfillment.

This eliminates any need for manually placing an order and saves you a bunch of time while also automating most things.

When a  customer makes an order on the store the order is simply sent to the dropshipping supplier.

It’s important to understand that the dropshipping software is limited to one sales channel while others allow for multiple channels. Like on Amazon and on your dropshipping store.

When selling on different sales channels it’s important to use a software solution that integrates with each use case.

Pricing Automation

Since you don’t store or own the products, you will face pricing fluctuations. But certain software solutions can help you both raise or lower your prices automatically based on your pre-defined pricing strategy.

Order Tracking

Customers like tracking their orders right from the point they order it. However, there’s no need for you to send manual updates. When a customer places an order you can use software to send them customized email.

And that email should have tracking details from your supplier like with a tracking number and link. These details enable your customer to track the package.

Automated Inventory Updates

For those who don’t know about this feature, inventory updates can help you limit overselling.

If you’re using a dropshipping solution with inventory tracking you don’t need to update or even look at inventory reports. Your customers won’t be able to order items that are out of stock.

With Spocket you can choose best products to dropship from thousands of trusted suppliers around the globe.

Features:

  • Find winning products across different categories 
  • Integrate with Shopfiy Wix and Woocommerce
  • Automated order fulfillment
  • Automated inventory tracking
  • Built in sales analytics
  • Support is available via e-mail, live chat, and also their FAQ section

Pricing:

There are four pricing plans, starting at $39.99. You can also access the free plan with 14 day free trial.

5. Set Up Payment and Shipping

Secure Payment Gateways

Integrate secure payment gateways to facilitate smooth transactions. Popular options include PayPal, Stripe, and credit card payments. Provide various payment methods to accommodate customer preferences.

Shipping Logistics

Define your shipping strategy, including regions you’ll ship to, estimated delivery times, and shipping costs. Communicate transparently with customers about shipping details to manage expectations.

Finally , take care of marketing your store.

6. Optimize for SEO

Keyword Research

Perform keyword research to optimize your product listings and overall website for search engines. Use relevant keywords in product titles, descriptions, and meta tags to improve visibility and attract organic traffic.

Social Media Marketing

Manage social media– Leverage social media platforms to promote your products. Create engaging content, run targeted ads, and collaborate with influencers to increase brand awareness.

Email Marketing Campaigns

Build an email list and implement email marketing strategies. Offer discounts, promotions, and valuable content to encourage repeat business and foster customer loyalty.

7. Monitor and Analyze Performance

Analytics Tools

Use embedded analytics tools to monitor your store’s performance. Track website traffic, conversion rates, and customer behavior. Use these insights to refine your strategies and enhance the customer experience.

Explore Additional Marketing Channels

Explore additional marketing channels, such as Google Ads, influencer collaborations, or affiliate marketing, to reach new audiences and drive more traffic to your store.

Conclusion

Building a dropshipping store from scratch requires careful planning, research, and ongoing dedication. By selecting the right niche, establishing strong partnerships with suppliers, and implementing effective marketing strategies, you can create a successful dropshipping business. Stay agile, adapt to market changes, and provide excellent customer service to foster long-term success.

 

warehouse TT

TT Club’s Initiative Targets Workplace Safety in Transport and Logistics

TT Club, a renowned specialist in international freight transport and cargo handling insurance, is focusing on mitigating workplace injuries caused by falls from height, a leading cause of fatalities and injuries in various industries. Highlighting the inherent risks in transport, port, and logistics environments where elevated working locations are common, TT Club is emphasizing the importance of prioritizing safety to prevent accidents and injuries.

In its latest initiative aimed at simplifying complex risk issues, TT Club has released a new installment of TT Briefs titled “Understanding and Mitigating Risks of Working at Height.” This concise advice sheet offers practical guidance on steps to reduce risks, ensure workforce safety, mitigate injury claims, and safeguard against reputational damage in environments where working at height is unavoidable.

Introduced three years ago, TT Briefs are infographic-style advice sheets designed to provide easily digestible information on specific risks while also serving as visual reminders in the workplace. Mike Yarwood, Managing Director of Loss Prevention at TT Club, emphasizes the relevance of this latest Brief, noting the lack of consistent global regulations regarding at what height a worker is considered at risk of serious injury from falls. Therefore, TT Club’s guidance offers essential minimum measures for employers across various sectors to implement.

Recognizing the diverse operational conditions in the transport and logistics industry, the advice covers aspects such as infrastructure design, improved working practices, safe stowage of cargo, technological solutions like drones for inspections, and the deployment of fall prevention platforms. Additionally, it underscores the importance of comprehensive training programs and fostering a strong safety culture throughout operations.

Yarwood underscores the importance of effective communication in promoting best practices globally and TT Club’s commitment to delivering relevant insights based on the experiences of its insured. “Understanding and Mitigating Risks of Working at Height” reflects TT Club’s core commitment to safety and its ongoing efforts to assist operators in minimizing risks in their operations.

warehouse TT

The Future of Warehouse Safety: Harnessing Technology to Protect Workers in Automated Facilities 

Warehouses can be hazardous, but they’re getting safer. Much of that improvement stems from new technologies, with automation leading the charge. 

Automated facilities are far safer than conventional operations in many ways. At the same time, robots introduce unique hazards that warehouses must contend with. In both cases, technological innovation is the answer to better safety.

Automation as a Safety Measure

Warehouse automation has historically trailed behind other heavy industries like manufacturing, but that’s starting to change. Over 70% of logistics businesses use some form of mobile robot today. This shift improves safety along two major lines — automating dangerous tasks and minimizing errors.

Automating Dangerous Tasks

Automation’s most significant safety advantage is that it removes workers from the most hazardous parts of the job. When human employees don’t need to carry the heaviest loads or reach the highest shelves, it has the same impact as if these hazards didn’t exist.

Automation can’t perform every job a human can, but the most dangerous work is often easily automated. Carrying heavy loads or picking items from high shelves are straightforward, predictable tasks — just the kind automation excels at.

Automated tasks don’t have to be dangerous to improve workplace safety. Overexertion accounts for 23% of all workplace injuries and often stems from repetitive motion. Warehouses that automate material-handling workflows minimize this motion, preventing one of the most common causes of injury.

Error Reduction

Automated warehouses are also safer because they minimize human error-related risks. Mistakes play a role in almost all workplace safety incidents, so companies that reduce errors will also reduce injuries.

Autonomous alternatives to manually operated machines make some of the biggest impacts in this area. For example, conventional forklifts pose severe threats because driver errors are likely, as humans are easily distracted. Robot forklifts, by contrast, don’t get preoccupied or bored, so they’re less likely to make errors that endanger nearby workers.

It’s also worth noting that automation reduces the workload in labor-strained warehouses. Workers can feel less stressed when there’s less to do, letting them focus on what they’re doing, further preventing dangerous errors.

Keeping Workers Safe From Robots

Of course, automation itself can introduce new workplace hazards. The answer to these risks is not to avoid automation but to implement new technologies that make it safer.

Reliable Navigation

One of the most important steps in improving robot-related safety is ensuring they can navigate reliably. Moving equipment like forklifts is responsible for many injuries and OSHA violations, and mobile robots pose several of the same risks. An automated guided vehicle (AGV) that can’t identify obstacles and pedestrians quickly and accurately could cause harmful collisions.

Cameras and machine vision software are improving, which makes mobile robots safer by default. Besides these improvements, warehouses can capitalize on the Internet of Things (IoT) to enable better navigation. Robots that communicate with real-time sensors throughout the facility can move through it more effectively.

Edge computing takes these benefits further, as it spreads complex compute tasks between nearby devices, enabling faster responses. 5G networks can also provide more bandwidth and higher speeds to support these processes.

Adaptable Cobots

Collaborative robots (cobots) are another important technology that makes automated warehouses safer. These robots are designed to work alongside humans instead of replacing them. As such, they’re less likely to run into workers or cause disruptions that may lead to injury.

Adaptability is a key feature here. Cobots can respond to real-time data, often through IoT connectivity. As a result, they can adjust their workflow as necessary as conditions change to prevent mistakes that may endanger workers or keep out of people’s way even when they don’t follow predictable paths.

Amazon has implemented cobots extensively to impressive results. One of its solutions, Sequoia, combines multiple robotic systems to organize and move inventory throughout the warehouse. Combining separate systems lets it adapt as needed, and the design emphasizes making things easier for human workers. As a result, recordable incident rates dropped by 15% between 2021 and 2022.

Artificial Intelligence

It’s impossible to talk about disruptive technologies and not mention artificial intelligence (AI). AI can improve robot safety in warehouses in several ways, and its potential will likely grow as this technology advances.

AI-guided robots are more adaptable than classical alternatives, making them safer. Machine learning models can identify and respond to hazards in a fraction of a second, making them ideal for guided mobile robots to prevent collisions. Similarly, AI can help robots interpret situations to determine the best course of action to remain productive and keep human co-workers safe.

AI can also analyze data from across a warehouse to identify where the most accidents happen. Some models can go further and suggest possible improvements, making it easier to effectively reduce workplace injuries over time.

New Tech Is Transforming Warehouse Safety

Technology is one of warehouses’ greatest assets when addressing worker safety. The logistics and supply chain industries will become safer as more facilities embrace automation and complementary technologies.

Tech adoption isn’t a panacea to all workplace safety issues, but it offers substantial improvements. Warehouse managers must integrate these solutions into existing safety programs and combine them with other steps to become as safe as possible.

company

Reducing Costs In The Global Supply Chain: The Drawback Program For Exporters/Importers

Companies engaged in global trade can apply for access to the drawback program administered by U.S. Customs and Border Protection (CBP). This program provides a refund on duties and taxes that were previously imported and have now been exported. 

Usage of the drawback program is a tool companies can use to reduce operating costs. The program may be used for goods that are unused, rejected or manufactured. 

The drawback program has several key factors that provide leverage to eligible companies. 

THE PROCESS

The process to submit a drawback claim and collect a duty refund is an evidence-based undertaking. Companies must have the required import, export and inventory documentation to support the drawback claim.

The drawback applicant prepares a detailed sample to CBP including lot numbers or product stock keeping units (SKUs) to tie the product to the import and export transaction. This presentation is submitted to CBP electronically using approved software. 

Documentation specifically supporting the drawback claim will include bills of lading, commercial invoices, packing lists and 7501 entry forms for the inbound portion. 

Documentation supporting the outbound piece will include the commercial invoice and bill of lading. Exports to Canada and Mexico will also require data elements from the Canadian B3 and the Mexican pedimento (CBP 7501 equivalents). 

RETRO ADVANTAGE

Drawback claims may be filed for up to five years from the import date. When this occurs, it can be a windfall for a company resulting in a sizeable check when the retroactive drawback claims are paid. 

It is key to appreciate that it takes some digging (excavating) through documents, receipts and recordkeeping systems to obtain historical data.

In the event a company determines it does not have complete documentation to support the claim, they will find themselves requesting this documentation from their customs brokers, freight forwarders, carriers and third-party providers. 

Therefore, it is incumbent upon a company to ensure they are maintaining accurate and required documents as part of their import/export recordkeeping process. This may also require working internally with the finance and information technology (IT) department to obtain the necessary details required.

NOT THE “IMPORTER OR EXPORTER”

A company may submit a drawback claim for goods on which they may not have been the importer of record or the actual exporter. This can be a bit tricky to manage. 

For the import side, the company would need to be able to collect evidence that the domestic purchase price included duties and taxes and an ability to support that claim from the supplier. The CBP7501 data elements would also be required to submit the drawback claim. The actual importer of record may be reluctant to provide this level of detail. The assistance of a third party to broker and address this challenge can be beneficial.

Where the drawback claimant is not the exporter, the company will need to obtain an export waiver from the actual exporter. Additionally, the supporting documentation will be required to provide the export data elements. 

This process is doable and over the years, we have helped companies successfully meet this challenge. However, we would be remiss not to mention it requires a substantial amount of coordination and collaboration with sellers and buyers (vendors and customers). 

Service providers with robust technology platforms can also be helpful in providing the necessary data.

FORMS OF DRAWBACK

In weighing a company’s eligibility for drawback, it is important to understand the different types of drawbacks. The most common types are:

  • Unused Merchandise 
  • Manufactured Merchandise
  • Rejected Merchandise
  • Destruction

There are other types of drawbacks that are specialized and focus on specific industries and business models.  

DRAWBACK CHALLENGES

The challenges faced in coordinating drawback claims may include management support, cross organizational support, IT support, data collection and data integration. These challenges can be resolved through an organized and responsible management process, utilization of professional support and being both diligent and patient through the process.

To manage these challenges successfully, over the past 20 years we have developed a four-step process:

  1. Assessment
  2. Financial Model
  3. Operational Model
  4. Application

The process begins with an intellectual assessment of your company’s likelihood (or not) to benefit from a drawback program. The financial model creates the costs and the gains associated with a drawback claim to assure a responsible and realistic return on investment. 

ADDITIONAL FACTORS

The drawback process has been somewhat simplified by the ability to submit a combined application. This application will include a waiver of the notice of intent to export for past exports, a waiver of notice of intent for future exports, and a request for accelerated payment of the drawback claim by CBP. 

NEXT STEPS

Should you decide you are interested in a drawback, options for additional information and next steps include accessing the websites of both CBP and Blue Tiger. 

Drawback | U.S. Customs and Border Protection (cbp.gov) 

Management Consulting | Blue Tiger International (bluetigerintl.com)

We recommend first assessing the opportunity and benefits of committing to drawback to decide the need to move forward. Once that decision has been made, create a financial model addressing costs and time required to manage a drawback program to determine the return on investment and justify the decision to move forward.

Should the ROI be sufficient to move ahead, you need to assess what operational changes will be needed to collect the necessary data on imports and exports to create an accurate and detailed drawback claim.

Consider aligning your company’s technology with the required data elements or work with a drawback intermediary who will act as an interface on your behalf. These companies typically charge a fee of 5% to 25% of monies collected, paid on a contingent basis. The amount is determined by the degree of difficulty in making the specific drawback program function as required by CBP.

The use of a consultant or drawback intermediary is a potentially good option as they will smooth out the process and expedite the ability to avoid delays, address challenges and, most importantly, help expedite payment of your drawback claim.

Author Bio

Thomas A. Cook is a seasoned global supply chain professional, author of more than 20 books on global trade and managing director of Blue Tiger International. He can be reached at tomcook@bluetigerintl.com or (516) 359-6232. 

china

Transport Logistic China and Air Cargo China Return to Shanghai

Shanghai, a bustling hub of global commerce, is set to welcome back the transport logistic China and air cargo China events this year after a six-year hiatus enforced by the pandemic. Scheduled to take place at the Shanghai New International Expo Centre from June 25 to 27, these trade fairs are poised to reinvigorate the global logistics and air cargo industry. With an anticipated attendance of around 30,000 visitors and 700 exhibitors, covering an impressive 50,000 square meters of exhibition space, the events are already generating significant buzz and interest in the industry.

Dr. Robert Schönberger, Global Industry Lead at Messe München, expressed excitement about the resurgence of these events, highlighting their importance as a platform for showcasing innovations, trends, and developments in the logistics and transport sector. As China continues to assert its position as the world’s second-largest economy, the events hold immense significance in facilitating international business partnerships and fostering growth opportunities in the region.

The COVID-19 pandemic exposed vulnerabilities in global supply chains, leading to increased investments in logistics infrastructure and air freight capacity to ensure robust and efficient supply chains. Chinese logistics companies, in particular, are expanding their global footprint and enhancing delivery efficiency to meet the growing demand for high-tech products and cold chain logistics services.

The revival of transport logistic China and air cargo China comes at a crucial juncture when the Chinese e-commerce market is witnessing exponential growth, offering a plethora of opportunities for international collaboration. With a focus on logistics IT solutions and cross-border partnerships, the events aim to streamline logistics processes and provide consumers worldwide with reliable access to Chinese brands and products.

Covering all facets of logistics along the supply chain, including sea, air, road, and rail transport, the events will feature dedicated segments for perishable goods logistics, logistics parks, real estate, and logistics equipment. Additionally, a robust conference program will offer valuable insights and networking opportunities for participants to unlock market potential.

Wolfgang Meier, President of Silk Way West Airlines, emphasized the significance of air cargo China as a platform for fostering business success in the dynamic Asian market. With hubs strategically located in Zhengzhou, Shanghai, and Hong Kong, Silk Way West Airlines is poised to capitalize on the opportunities presented by the events.

Furthermore, recent visa waivers for visitors from select European and Asian countries further facilitate international participation, reinforcing Shanghai’s position as a global business hub and underscoring the significance of the transport logistic China and air cargo China events in driving industry growth and collaboration.

workforce shortages global trade trax softeon operations

Transportation & Warehouse Operations Most Challenged by Resource Shortages

Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, released findings from its study How Bad Is the Supply Chain and Logistics Workforce Challenge?, which indicates that 76% of the supply chain and logistics leaders surveyed are experiencing notable workforce shortages in their operations. What’s more, 37% of respondents would characterize the resource shortage they face as high to extreme. While the issue is affecting companies’ financial, peak season and logistics partner performance, the survey also showed it’s taking a toll on customer service performance, with 58% specifying that workforce shortages have negatively impacted service levels.

While the competition for supply chain and logistics resources is widespread, how acute the workforce challenge varies by organizational function. According to survey results, the areas suffering the most from resource shortages were transportation operations (61%) and warehouse operations (56%). While these areas are admittedly highly labor-intensive, findings also revealed that 55% of supply chain and logistics leaders said knowledge workers are the hardest to hire—and they are becoming increasingly important as supply chain and logistics operations become more technology-enabled and data-driven.

“With economies cooling and COVID more manageable, the general thinking has been that companies would see the workforce shortages of the past few years subside; however, this does not appear to be the case,” said Chris Jones, EVP, Industry at Descartes. “The study shows that, post-pandemic, supply chain and logistics organizations continue to struggle getting the labor, knowledge workers and leaders they need to thrive. With business performance driven by both the quantity and quality of the workforce, supply chain and logistics leaders need to rethink not just their hiring and retention strategies but also how technology can help to mitigate current and future workforce challenges.”

Results also showed that the impact of workforce shortages varies by financial performance, growth, management’s perceived importance of supply chain and logistics operations, and by how successful employee retention programs are. There’s evidence that business performance is interrelated—and that the impact of workforce shortages can be mitigated by business leaders understanding the full potential of their supply and logistics operations and why employee retention is so critical to supply chain and logistics performance.

Descartes and SAPIO Research surveyed 1,000 supply chain and logistics decision-makers in late 2023 across three sectors:

a) manufacturing, distribution and retail;

b) carriers; and

c) logistics services providers.

The goal was to understand the nature of any workforce shortages they were facing and the impact of resource constraints on their operations and business success. Respondents were based across nine European countries, Canada and the United States, and held Owner, C-Suite, Director and Manager-level positions in their respective organizations. Learn more about the How Bad Is the Supply Chain and Logistics Workforce Challenge? survey results.

transportation supply chain odex portal

Navigating Digital Transformation: Insights from ODeX’s Ocean Freight Shipping Report

ODeX, a prominent provider of digital solutions for ocean freight shipping, has unveiled a comprehensive report shedding light on the state of digital transformation within the industry. Drawing from a wide-ranging survey conducted by ODeX, the report offers deep-seated insights into operational hurdles, the adoption of digital documentation, and the evolving landscape of maritime logistics.

The survey, encompassing responses from diverse industry professionals, uncovers pivotal findings:

– 75% of respondents encounter operational bottlenecks frequently or occasionally, with documentation issues highlighted by 50% as a major challenge.
– 60% of industry professionals are already embracing digital documentation or payment platforms, indicating a notable shift towards digital adoption.
– Nevertheless, 40% have yet to adopt these digital solutions, primarily citing concerns regarding data security, user adaptability, and implementation costs.
– A significant 70% underscore the utmost importance of grasping the shipping landscape and stakeholders for successful digital integration.

The report delineates detailed recommendations for tackling these challenges, stressing the necessity for enhanced digital documentation, user-friendly platforms, and collaborative industry endeavors.

Liji Nowal, CEO of ODeX, emphasizes the survey’s significance, stating, “The findings underscore the urgency for action within the ocean freight shipping industry. As we navigate the digital transformation journey, it’s evident that a deeper comprehension of the sector’s unique challenges and a united approach are imperative. At ODeX, we are dedicated to propelling this transformation forward, ensuring that digital solutions not only address prevailing challenges but also pave the path for a more efficient and resilient future.”

This report serves as an invaluable compass for stakeholders in ocean freight shipping, accentuating the pivotal role of digital solutions in surmounting operational hurdles and augmenting industry efficiency. ODeX’s commitment to spearheading this initiative is underscored by the survey, reflecting its dedication to guiding the maritime industry toward a more interconnected and digitally advanced era.

The complete report is accessible on the ODeX website, offering a roadmap for industry stakeholders navigating the intricacies of digital transformation in ocean freight shipping.