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Pandemic Thinking: How to Keep your Head in the (Long) Game

pandemic

Pandemic Thinking: How to Keep your Head in the (Long) Game

The COVID-19 pandemic is crippling and toppling many U.S. small businesses. Often called “the backbone of the economy,” small businesses that are managing to survive face an uncertain future.

As states start to reopen, consumer spending is in steep decline while unemployment skyrockets and many people remain hesitant to venture out. But RJon Robins, founder/CEO of How To Manage A Small Law Firm (www.howtomanageasmalllawfirm.com), says some entrepreneurs find their businesses in trouble because they had the wrong mindset toward customers all along.

“Small business owners everywhere are infected by pandemic thinking,” Robins says. “But they were infected with this thinking before the pandemic. It’s only now the strategic weakness of short-term, fear-based, transactional thinking in all different kinds of businesses is becoming more obvious. Pandemic thinkers ask the wrong question, ‘What can you do for me today?’ Rather than, ‘How can we work together to build a long-term mutually-profitable relationship?’

“Business owners who built long-term relationships with customers and clients can weather this storm. Those who didn’t think this way before can adopt elements of this kind of thinking and they’ll start seeing the benefits almost right away.”

Robins offers small business owners three tips on how to develop long-term relationships that benefit both customers and businesses:

When first meeting, look ahead at the relationship 10 years from now. “The scale of a person’s thinking has a lot to do with whether they win the game,” Robins says. “Look for all opportunities to be of service, even in some small way, to earn the right to call the person a client. Every deal doesn’t have to be a grand-slam. Just get on base. Just get into the game. That way you can discover opportunities to be of greater service and have a client for life.”

Show you care.  “A lot of people don’t know how to show that they care. Ask yourself when is the last time you called to check on a former client to find out what’s happened in their life or business since the last time you did business together?” Robins says, “What are their plans for the future? What can you take off their plate and help them with today even if what they need is just someone to help them think things through? Good relationships built over time are especially evident during the pandemic. Ironically, though, a pandemic is a perfect time to begin a marketing campaign like this and besides, you probably have a lot of free time on your hands anyway.”

Have a long-term business plan. “A business being run without a 12-month, forward-looking budget is like a car being driven with a windshield covered in mud, and on an unfamiliar road with no particular place to go,” Robins says. “A business that is being run without weekly cash-flow projections is like a person stumbling around in the dark in an unfamiliar house. To take an active, consistent interest in your clients and develop programs encouraging them to keep coming back, it helps to have a long-term written plan for your own business.”

“Businesses generate revenue by solving problems for their clients and customers,” Robins says. “And right now there’s an abundance of problems, which is another way to say there’s an abundance of opportunities. Whether you already have or decide to begin developing great long-term relationships with clients, it’s an investment that will pay long-term dividends.”

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RJon Robins is founder and CEO of How To Manage A Small Law Firm (www.howtomanageasmalllawfirm.com), the leading provider of management services  for the solo and small law firm market. In 2019, How To Manage a Small Law Firm was named by Inc. as one of the 5,000 fastest-growing privately-held companies in the country for the fifth consecutive year. A graduate of American University and Nova Southeastern College of Law, Robins is a member of The Florida Bar and The Association of Certified Fraud Examiners.

Can Emerging Economies Afford a “Green” Recovery from COVID-19?

The dramatic slowdown in industrial production, energy demand and transport activity in the first quarter of 2020 has led to significantly lower levels of air pollution, sparking debate over whether the coronavirus outbreak will lead to long-term shifts in consumer and industrial behaviours that could reorient economic policy towards sustainable development goals. 

However, rising public debt, combined with significant capital outflows and reduced exports, will make financing green investments a challenge for many emerging markets as their governments seek viable strategies for kick-starting their economies once the disruption from the pandemic subsides.

A report by the International Renewable Energy Agency (IRENA) projected that accelerating investment in renewable energy could underpin the global economy’s COVID-19 recovery by adding almost $100trn to GDP by 2050.

In addition to helping curb the rise in global temperatures, the IRENA report claims that ramping up investment in renewable energy would effectively pay for itself over the long term, by returning between $3 and $8 for every $1 invested, and quadrupling the number of jobs in the sector to 42m over the next three decades.

While welcoming direct spending on infrastructure as a tool for stimulating economic growth after the coronavirus crisis, Thura Ko, managing director of Myanmar-based YGA Capital, cautioned that green energy projects should still be vetted carefully to ensure they are well planned and cost-effective.

“This is particularly important if the government has had to resort to emergency sources of funding, such as borrowing, grants or even quantitative easing. Certainly, if a green energy initiative makes sense and is efficient, then the government should initiate investment there – but not all green energy initiatives are efficient,” Ko told OBG.

As governments consider the role that investment-linked to sustainable development goals could play in post-pandemic stimulus measures, recent polling data indicates that voters across emerging and developed economies are broadly supportive of a “green” economic recovery from COVID-19.

In a survey conducted by Ipsos across 14 countries in April, 65% of respondents said it was important for their government to prioritize climate change mitigation actions in their post-COVID-19 recovery strategies. The figure was as high as 81% in India and 80% in China and Mexico, and fell as low as 57% in the US, Germany and Australia.

Green commitments in the “yellow slice”

Almost all countries globally have ratified the 2015 Paris Agreement, committing them to reduce carbon emissions with the aim of ensuring that global temperatures do not rise more than 2°C above pre-industrial levels.

This includes all countries in the “yellow slice” of the global economic pie: those high-potential emerging markets that makeup Oxford Business Group’s portfolio.

The 10 countries of the ASEAN bloc are committed to collectively meeting 23% of their primary energy needs from renewable sources by 2025.

However, the transition towards renewables in South-east Asia is complicated to some extent by the region’s plentiful reserves of coal, which are viewed by some policymakers as a reliable and cost-effective option for quickly scaling up generation capacity to meet domestic power demand.

Prior to the outbreak of COVID-19, China and Japan were ready sources of finance for coal-powered energy projects in the region, but there are some indications that this is changing.

In April, two of Japan’s largest banks – Sumitomo Mitsui Banking Corporation (SMBC) and Mizuho – announced commitments to curb their financing of new coal power projects under renewed pressure from environmental groups.

Since January 2017 Mizuho, SMBC and fellow Japanese bank Mitsubishi UFJ Financial Group have accounted for 32% of direct lending to coal power plant developers, so Japanese banks’ decisions to rein in lending to the segment will create a significant gap in the financing ecosystem for such projects.

Elsewhere, GCC countries have made steady progress in adding to their renewable energy capacities, in tandem with efforts to diversify their economies away from dependence on hydrocarbons.

The UAE has been at the forefront of this transition and is now home to approximately 79% of installed solar photovoltaic capacity across the GCC’s six members. The country aims to generate 44% of its domestic power needs from renewable sources by 2050, the highest proportion in the region.

Meanwhile, 10 countries in Latin America and the Caribbean – led by Colombia – have set a regional goal of meeting at least 70% of electricity needs from renewable sources by 2030.

In Africa, where 600m people still do not have access to electricity, IRENA has proposed grid interconnections and the development of regional energy corridors as viable mechanisms for extending low-cost wind and solar energy to all countries, as well as enabling cross-border access to hydropower and geothermal energy.

Funding the transition

While climate change can be viewed as a systemic risk to the long-term development of emerging economies, it remains to be seen if governments in such countries will go beyond prior commitments to incorporate large-scale investments in green energy and infrastructure into their post-COVID-19 recovery strategies.

With business and household demand expected to remain depressed for some time after the worst health effects of the crisis subside, policymakers will be required to enact further policy measures to stimulate economic activity.

“If stimulus packages simply return countries to where they were before COVID-19, we will face the same problems tomorrow that we faced yesterday: low productivity, high pollution, and locked-in, carbon-intense economic structures,” Stéphane Hallegatte, lead economist of the World Bank’s Climate Change Group, told OBG.

“The most efficient stimulus packages will be the ones that are designed to create many jobs and support economic activity over the short term, but also get economies on track for rapid and sustainable growth post-COVID-19. Countries can use this spending to make them 21st century-ready by investing in developing the skills of their population, but also in a modern, zero-carbon infrastructure system and a healthy environment.”

If required investments can be catalyzed, green energy and infrastructure development can be particularly effective at addressing depressed demand because they can create a relatively high amount of jobs while also laying the foundations for sustainable long-term growth.

World Bank data indicates that mass transit projects, building retrofits to enhance energy efficiency and renewable energy plants are much more effective at job creation than fossil fuel projects. Looking further ahead, such projects should contribute to lower air pollution, which should simultaneously help to lower mortality rates and boost labor productivity.

Unlike the situation after the 2008-09 financial crisis, the cost of renewable energy generation is now competitive with fossil fuels, meaning fewer trade-offs between short-term pains and long-term gains when evaluating renewable energy investment decisions.

However, Hallegatte recognizes that many energy and public transport projects take a long time to prepare, and argues that they should be added to stimulus packages now – possibly by reviewing and updating existing plans – for the benefits to start being felt in six to 12 months.

He added that emerging economies could explore various avenues for financing such projects, including the state budget, offering attractive incentives to private firms and requesting support from multilateral finance institutions.

Looking further ahead, redirecting fossil fuel subsidies towards more productive and sustainable areas of the economy, as well as introducing energy or carbon taxes, could become part of the tool kit for channeling investment towards green infrastructure.

Private equity (PE) could also prove to be an effective alternative source of funding for green infrastructure projects, as many funds are now assessing new strategies for the recovery phase, but they are likely to become more discerning about where to allocate capital.

“PE funds will be even more selective and scrutinous than before. Underlying business prospects in a post-COVID-19 environment must be clear and visible. A link to sustainable development goals can add to the investment appeal – particularly in relation to an eventual exit – but this does not detract from the need for a business model to be robust and clear,” YGA Capital’s Ko told OBG.

For Ulrich Volz, director of the SOAS Centre for Sustainable Finance, emerging economies should also look at developing their domestic capital markets in order to become less reliant on foreign portfolio investment, which tends to migrate quickly towards developed market assets at the first hint of a crisis.

By doing so, they would be better placed to fund domestic investments through domestic savings, which in the past have predominantly been invested in advanced countries for relatively low returns.

“Some will claim that, in times of crisis, developing and emerging economies won’t be able to afford the ‘luxury’ of green or sustainable investments, but this is a very short-sighted view,” Volz told OBG.

“Growth that is not sustainable undermines long-term development. The COVID-19 crisis shows how risks that seem very far away and abstract can hit us with a vengeance. I would hope that sustainability risks will receive even more attention because of the current crisis.”

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This article originally appeared on oxfordbusinessgroup.com. Republished with permission.

supply chains

Global Trade Talk: Reconfiguring US-China Supply Chains for a Post-Coronavirus World

Global Trade Talk is part of an ongoing series highlighting international business, trade, investment, and site location issues and opportunities. This article focuses on the conversation between Jack Perkowski, JFP Holdings Ltd., and Keith Rabin, KWR International, Inc.

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Hello Jack, how are you? It has been a long time since we last talked. Before we begin, can you tell us about your background and current activities?

After graduating from Harvard Business School, I went to work on Wall Street, joining Paine Webber, where I served for 20 years and ended up running the Investment Banking Department. I then decided to do something different for a second career and became interested in Asia. That led to a trip to Hong Kong in 1990 and my moving there in late 1991. I quickly decided within Asia, China was the key driver, and in 1992 made my first trip to the Mainland.

At that time, China’s auto market was small and fragmented. They were manufacturing about 500 thousand vehicles a year, but it was clear the country wanted to develop a large auto industry. However, foreign companies were slow to enter because volumes were too small, so to encourage investment, the government allowed foreigners to have majority ownership in automotive components companies. That is now allowed in most industries in China, but at the time, auto components were the only industry where this was permitted.

I decided to do a roll-up buying majority ownership in a dozen leading auto component companies; putting them under one umbrella; introducing new management and quality systems. To test whether this could work, I visited 100 factories in 40 cities, and concluded it was a viable strategy. I then went back to Wall Street and raised $150 million over the Christmas holidays in 1993 to fund the company. In February 1994, I founded ASIMCO Technologies, an automotive components company focused on China’s emerging auto market. A year later, we raised another $150 million. Over several years, we invested $300 million, which is a lot of money even today. In 1995, though, it was a very large sum.

ASIMCO evolved into a company with 12,000 employees, 17 factories and about a billion dollars in sales. In 2009, ASIMCO was sold to Bain Capital, and I started JFP Holdings, which helps foreign companies to determine whether there is a market in China for their product, service or technology. We also help Chinese companies to expand in overseas markets. We are very hands-on, undertaking research, and then helping our clients to effectively develop and implement their strategies and ongoing business operations.

Almost ten years ago we published an interview with you titled “Profiting from China’s Domestic Economy” concerning China’s rise over several decades to become the world’s second-largest economy. Can you talk about China’s emergence and the role it now plays in the world economy?

China’s growth has been very rapid and it became the world’s second-largest economy about the time we spoke in 2010. Its GDP was about $1.3 trillion in 2001 when it joined the World Trade Organization (WTO) – and over the past 20 years, it has grown by more than tenfold to about $14 trillion. In contrast, the US remains the world’s largest economy, at about $22 trillion.

Japan, which had been in second place, is now third, at about $5 trillion – so there is quite a drop from second to third place. Therefore, if you are a company looking for growth, China is very important. It is hard to see how in coming decades a company can maintain or build a global leadership position if it does not have a meaningful presence there. This is reflected in the Fortune 500 list, which now has as many Chinese firms included as from the US.

Per capita income in China has also risen to around $10 thousand a year. That, however, is a bit misleading, because it is an average. It includes an emerging middle and upper class of more than 500 million people, which is about 1.5 times the entire population of the US. These people largely live in major cities and are rapidly increasing their consumption. McKinsey, for example, estimated [1] last year that China delivered more than half of global growth in luxury spending between 2012 and 2018 and is expected to deliver 65% of additional spending into 2025.

This is important. US companies and policymakers need to think of China – not only in terms of manufacturing and sourcing – but also as an important driver of global growth. Therefore, while we need to address the dangers of being over-reliant on China in our supply chain, we also must remain aware of China’s growing global market share, so we can benefit and participate in a fair, constructive and competitive manner.

It is true that China’s economy is increasingly driven by consumer demand. It has also become an important source of R&D and innovation – trends that have risen dramatically since we last talked. Can you talk about this phenomenon, where China stands, and what it means to the US and companies and investors?

Unlike many who located factories in China as a way to reduce the costs of US production, I did not set up ASIMCO as an export company. Our emphasis was on becoming an important part of the local auto market. At the same time, we worked with foreign companies such as Bosch, Caterpillar, and others that sourced components in China, but viewed that as an extra revenue source and a way to ensure our factories could produce to international standards. Lowering labor costs was certainly a factor, but not the central element of our strategy, as I knew costs would rise as China developed. Toyota, for example, is a company that takes a similar view and doesn’t really embrace cost alone as a strategy. It has always wanted its suppliers to make components locally where possible so they can be close to where they are being used. That has been our approach as well.

Bottom line – to benefit from growth in China you need to be there. That is the only way to truly understand and participate. When we began, potential Chinese customers told us they would not take us seriously unless we had a factory there. That is important. The Chinese understand networks and supporting firms follow production. This leads to investment, infrastructure, and development of auxiliary industries and innovation within the supply chain. Academic institutions also respond and take steps to train engineers and others with the critical skills needed. This leads to advanced research and an ability to apply technologies and launch success stories. These make investors comfortable and provide additional benefits – which have value not only in China – but in other markets around the world.

With respect to innovation, few Americans realize how rapidly China is developing in areas including digital technologies, consumer payments, e-commerce, and services. In some areas, it is becoming more advanced than the US and we can learn from them. It is important to keep this in perspective and to balance the need to address trade issues and strengthen and safeguard our supply chain with the need to remain present and involved in this increasingly important market. This is the way we can sustain and advance growth and our global competitiveness.

At the same time, there is a legitimate concern in the US about Chinese technology. I spoke to a group of tech executives and investors in Jackson Hole last year. All they wanted to talk about was China’s development of 5G. While there are security implications if Chinese 5G equipment is installed in the US, you can’t blame China for taking steps to move up the value chain. The US also needs to upgrade our capacity and competitiveness – and our ability to develop the products, services, and supply chains that are needed moving forward.

China’s growth has heightened its political ambitions and in recent years we have seen growing tension in the South China Sea, the pursuit of the Belt and Road Initiative, control over rare earth metals, rising tariffs and trade disputes, blockage of Huawei and a generally more competitive posture than in the past. This has strained bilateral relations with the US and led to anxiety in Asia and other countries. What does this portend for China and US-China relations moving forward? Considering these developments and backlash over China with coronavirus what changes are we likely to see from China in respect to its trade and bilateral relations with other nations and multilateral institutions?

China joined the WTO in 2001 and there has since been a sharp uptick in every economic measure. Its economy has grown about ten times and the country has clearly benefitted from globalization. Meanwhile, the US and the rest of the world looked the other way as many Chinese policies and business practices during this period have been in violation of international trade practices. We have been like two ships passing in the night. No one, regardless of who was in the White House, wanted to address contentious trade, IPR, technology transfer, and other key issues.

Every year there was a state dinner or two and leaders of each country would shake hands, but important issues were never discussed in a direct, constructive way. President Trump has done this for the first time and the dynamics have changed. Up until the coronavirus, however, most of the world considered the Trade War as “Trump’s Trade War,” but the virus has caused trillions of dollars of damages throughout the world, and now many more countries will be concerned about China’s behavior. This will place more pressure on both Chinese companies and the government – and the country will have to adjust. At the same time, China’s leadership is going back to its more authoritarian roots, and no one likes that —least of all the Chinese people.

While many of China’s relationships with other countries are likely to be more confrontational going forward, I remain optimistic. At the beginning of the year, a phase one US-China trade agreement was signed. When it came out, many said the US did not get what it needed, and others said it was like the “unequal” treaties China entered with western powers in the 19th and early 20th centuries. I knew it could not be both and read through it.

Everyone has focused on the provision that says China will buy significant merchandise from the United States over the next two years, but the agreement also deals with IPR, currency manipulation, and other key issues. Most importantly, it includes an arbitration mechanism that provides for quarterly meetings between the US Trade Representative and China’s Deputy Prime Minister where issues of non-compliance are discussed and resolved. To me, this seems like a better approach than trying to take Chinese companies to court.

The real question is will the phase one deal be implemented? In my view, the economic devastation that has resulted from the coronavirus ensures that it will. The US and the Trump Administration want the purchases to go through and China wants tariffs to be lifted. So both sides are under pressure to comply. In a curious way, while our countries are at odds at the governmental level – there are real incentives to work through these important issues – which many in China also would like to see resolved. As a result, I believe the virus will help to build consensus and facilitate the implementation of the January 15th agreement.

The COVID-19 coronavirus is having a dramatic effect on global health as well as the global economy and China. What is the current situation in China? How has the virus affected its economy, and can we trust the data that is emerging? What lessons can we draw from the Chinese experience and what changes might result in respect to US-China and global economic relations and trade moving forward?

I don’t know the exact number of cases and deaths in China, and you can certainly fault their transparency and failure to alert the rest of the world. But, once China recognized the seriousness of the virus, the government imposed draconian measures within its borders that could not be applied here. For example, in the US you cannot rope off and restrict millions of people or undertake the kind of contact tracing and restrictions seen in China.

In this way, China was able to arrest the spread of the virus but nonetheless took a big hit in the first quarter. The second quarter will also not be great. China is, however, implementing stimulus measures – not the roads, bridges, and the infrastructure spending we saw after the 2008 financial crisis – but measures to increase the development of 5G and other technologies that were outlined as key industries in the country’s “Made in China 2025” plan.

As a result, China is likely to have a strong second half. The IMF predicts 1.3% annual growth in 2020. This is certainly down from the double-digit growth enjoyed over recent decades, but it is still positive. The bottom line is, while China is still practicing social distancing, imposing precautions, and incurring hardships, the country is largely back to work. We know that because we deal with businesses and factories all over China, including Hubei province where the virus originated. From what we see, the factories are close to full production. China was the first to take the hit, and it is now the first to recover. Beginning in the third quarter, we think growth will pick up and China is likely to see a V-shaped recovery.

For decades the US embraced China’s rise, and production moved there so companies could reduce costs, raise profitability, and access a new, large emerging market. That began to change with growing concerns over jobs, income inequality, and supply chain security. This sentiment accelerated as President Trump began to impose tariffs and even more now with the coronavirus. The result is more serious talk about bringing jobs and production back to the US. Is this possible and what would it mean for US companies, policymakers, and our economy?

It is definitely possible. A lot of production in the US moved to China in recent decades and the pendulum went way too far in that direction. Many jobs were lost; there was social dislocation, and the security of supply chains for a number of key products has been endangered. At the same time, while the US still possesses research and development advantages, foreign-based supply chains, industrial infrastructure, technical expertise, and networks place us at a disadvantage when it comes to implementation and development.

Much of the offshoring was motivated by the search for lower labor costs – but I think tax and regulatory issues in the US also played a role. So, while we need to address environmental concerns and keep to high standards, we must make the country more attractive if we are to bring companies back. This is particularly true in industries where there needs to be a US presence. That is something that has become even more apparent as trade and political disputes further aggravate this imbalance, and now with the coronavirus, logistics and transportation disruptions have caused inventories to run low.

We are also seeing and helping clients and companies to shift production out of China to Southeast Asia and other emerging markets. This is being done to optimize and diversify supply chains, maintain cost competitiveness, minimize tariff exposure, and to allow access to these growing markets. This is true not only for the US but also for Chinese, Japanese, Korean, European, and other firms. What considerations should companies consider as they reconfigure supply chains and their approach to international markets?

Every company needs to use this time to reexamine its supply chains to determine where they are vulnerable. If they don’t do that – they are simply not doing their job. Governments need to do that as well. If you don’t want the pharmaceutical and other critical industries and materials dependent on China or other nations, it is not enough to criticize foreign practices. You also have to provide real alternatives and incentives to bring production back here. This is true both from an inventory as well as an investor and national security standpoint.

Industries will not, however, come back to where they were in the 1970s and 1980s. The world has changed and we are now far more integrated than we were in the past, both in terms of supply and demand. While the need to address this issue has been clear for some time, US-China trade tensions and the coronavirus have accentuated the need to readjust. Until recently, companies were content to leave production in China as investments and this capacity was already in place – even though many factories were set up at an earlier time when labor costs in China were lower and conditions less developed.  Now, however, as it has become clear how dependent we are on foreign supply, there is more incentive to reevaluate. In many cases, customers, stakeholders, and investors will demand it.

Some of that production will come back to the US, but where cost remains a key determinant, much of it will go to other countries, such as those in Southeast Asia. A concern I have, however, is these countries are so much smaller than China there is a limit to how much production can be shifted there. There is also less opportunity to sell into the local market. Depending on the industry and location, infrastructure and services may also be lacking.

For example, in China, about 25 million vehicles are now manufactured annually, and there has been substantial investment into forging, casting, and other needed functions. These are expensive operations that are hard to replicate. At the same time, Southeast Asia is relatively close, and we are seeing interest from both foreign and Chinese companies to move at least part of their operations there. Because they offer an opportunity to diversify, countries like Vietnam are benefitting from the shift. Other Southeast Asian countries also provide benefits and need to be examined.

A major obstacle in moving jobs and production back to the US is the need to rebuild and upgrade infrastructure as well as our educational, immigration, and healthcare systems to provide the skills and environment needed to allow the transformation that must unfold. What steps need be taken by the US, state, and local governments if we are to rebuild our manufacturing capacity and to both repatriate production that moved offshore and new trade and investment back to the US?

We definitely have the ability to compete. We need to rebuild parts of our economy, but the cost and scope of a large national infrastructure program will be huge and complex, as is education, immigration, and healthcare reform. I believe, however, these goals will be achieved over time.

We also possess many advantages. For example, we are now an energy exporter and able to supply ourselves at low relative costs. Our universities and capital markets also provide strength.  The largest obstacle I see is the need to reduce regulation and institute favorable tax policies.  Addressing the devastating impact of the coronavirus on small businesses, which employ the vast majority of our population, is also now a major, if not our most important, priority. We need to get these people back to work ASAP.

Over the years, we have worked for many economic development agencies as well as private developers to facilitate their efforts to attract trade, investment, and business activity within a range of sectors. Drawing from your experience, what advice can you give to US companies and economic development agencies seeking to attract foreign trade and investment and business partners to enhance their businesses, local economies, and international competitiveness.

There are certain things economic development agencies can do tax-wise to provide incentives and create a welcoming business environment. At the same time, it is especially important to clearly and effectively position themselves to demonstrate competitive advantage and why their cities or states are attractive destinations, while also demonstrating their support for companies who relocate there.

When you travel around China, as we did when we arrived, local authorities roll out the red carpet. They make you feel wanted and have an interest in supporting your development. In contrast, I recently accompanied a Chinese manufacturer to a US Midwestern State as they contemplated setting up a facility there. One of their requests was to meet with local officials. The company we were working with was at first unsure who to meet with but eventually set up a meeting.

The officials were very nice, but it was clear this was unusual and they were not accustomed to meeting foreign companies. They were unsure of what they could contribute and did not seem to understand why they were there. In China, local governments are much more determined and willing to play an active role in wooing investment. In a sense, they try to be partners with businesses that base within their jurisdictions. That seems almost a foreign concept here.

As a result, US companies and economic development agencies should be more active and aggressive – to reduce barriers, provide incentives, and demonstrate an interest in attracting businesses that want to base in their city or state. They also need to demonstrate clear reasons as to the benefits of the location – so decisions are based more on value than on cost alone.

Thank you Jack for your time and attention. Look forward to following up soon.

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Keith Rabin serves as President at KWR International, Inc., a consulting firm specializing in international market entry, site location and trade, business, investment and economic development; as well as research and public relations/ public affairs services for a wide range of corporate and government clients.

[1] https://www.mckinsey.com/~/media/McKinsey/Featured%20Insights/China/How%20young%20Chinese%20consumers%20are%20reshaping%20global%20luxury/McKinsey-China-luxury-report-2019-How-young-Chinese-consumers-are-reshaping-global-luxury.ashx
crisis

What Small Business Owners Can Do to Steer Their Way Through a Crisis

As the nation’s economy continues to struggle because of the impact of COVID-19, small business owners and their leadership skills are being put to the test.

They face the task of adapting to the crisis and helping their employees adapt as well. But just what steps can business leaders take to keep employee morale high, make sure the business stays afloat, and manage their own concerns about the future?

One of the most important things is to be transparent with employees about where the business stands, says Adam Witty, ForbesBooks co-author of Authority Marketing: Your Blueprint to Build Thought Leadership That Grows Business, Attracts Opportunity, and Makes Competition Irrelevant.

“Face the facts head-on and don’t try to sugarcoat it,” says Witty, the founder, and CEO of Advantage|ForbesBooks (www.advantagefamily.com). “Share with your team, in calm and rational terms, what impacts you expect the virus to have on your business and what the business is doing to try to mitigate those negative impacts.”

Witty suggests other steps business leaders need to take as they manage their way through the crisis:

Over-communicate. With remote work, communicating is more important now than ever. In an office, much of the communication happens naturally as people drop by each other’s offices or pass in the hallway. With everyone spread out, communication can easily fall by the wayside so it needs to be more intentional. Witty says it’s critical to use video communication like Zoom or Google Hangouts whenever possible to interact with employees. He also makes a point of sending at least three company-wide video messages a week. “In times of great uncertainty, communicate more not less,” he says. “In the absence of information, people tell themselves stories, and I can promise they are bad stories.”

Project calm. When a leader is anxious and fearful, everyone will pick up on that and they, too, will become anxious and fearful. “If your employees see that you are worried, they will begin to think it is all over,” Witty says. That doesn’t mean to fake it or to pretend the situation isn’t bad. “We can’t control the situation we find ourselves in,” he says. “But we can control how we react to the situation, and how we react will dictate our results.”

Consider introducing new products or services. Now is a good time to get innovative, Witty says, so brainstorm with your team about alternative ways to bring in revenue if your usual sources have been disrupted. For example, some restaurants that were strictly sit-down establishments pivoted to offer takeout and delivery. Witty’s own company created new publishing and marketing products aimed at potential clients who may be more cost-conscious during these tough economic times.

Finally, Witty says, have a plan.

“Hopefully, you already have a strategic plan for your business that you are executing week in and week out,” he says. “As we continue to move along through this crisis, that plan will need to be adjusted as COVID-19 makes some pieces of your plan obsolete.”

He suggests meeting weekly, if not more often, to keep updating the plan to reflect the new realities. Then communicate the plan and its latest adjustments to your team.

“When employees know the leaders have a plan,” Witty says, “it creates calm and confidence.”

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Adam Witty, co-author with Rusty Shelton of Authority Marketing: Your Blueprint to Build Thought Leadership That Grows Business, Attracts Opportunity, and Makes Competition Irrelevant, is the CEO of Advantage|ForbesBooks (www.advantagefamily.com). Witty started Advantage in 2005 in a spare bedroom of his home. The company helps busy professionals become the authority in their field through publishing and marketing. In 2016, Advantage launched a partnership with Forbes to create ForbesBooks, a business book publisher for top business leaders. Witty is the author of seven books, and is also a sought-after speaker, teacher and consultant on marketing and business growth techniques for entrepreneurs and authors. He has been featured in The Wall Street JournalInvestors Business Daily and USA Today, and has appeared on ABC and Fox.

young workers

YOUNG WORKERS WILL BE THE LONG-TERM CASUALTIES OF COVID-19

They are the ones who will bear the brunt of the coronavirus recession.

A little more than a decade ago, millennial college students graduated into what was then the worst economy in decades. In the United States, the Great Recession wreaked long-term damage on young people, many of whom faced slim job prospects along with mountains of student debt. Compared to earlier generations, these young adults today have less wealth, more debt and are less likely to be financially secure.

Today’s youngest workers could have it even worse. Young workers – who make up a disproportionate share of workers in hospitality, food service, retail and other service industries hit hardest by the COVID-19 pandemic – are likely to shoulder the worst of the coming recession.

Young workers: first to feel the pain

Young workers have been among the first to feel the pain as the restaurant, retail, and hotel industries reel from the initial impacts of the pandemic. Marriott, for instance, has furloughed tens of thousands of employees. So, too, have Hilton and Hyatt. Many small businesses are forced to close shop or lay off most of their workforce. The National Restaurant Association reports that business dropped by nearly half among its members just in the first half of March.

Labor According to the U.S. Bureau of Statistics, workers between the ages of 20 and 24 account for nearly one-third of restaurant waitstaff, one-fourth of all retail cashiers, and one-fifth of all retail salesclerks. Young workers also occupy a large share of other entry-level service jobs in entertainment and hospitality, such as hotel and motel desk clerks (one-third), ushers and ticket-takers (one-fifth) and baggage handlers (one-sixth).

Young people also make up a disproportionate share of the low-wage workforce hardest hit by the pandemic, period, according to new research from the Brookings Institution. Scholars Martha Ross, Nicole Bateman, and Alec Friedhoff find that workers ages 18 to 24 comprise nearly one in four low-wage workers, with the most common occupations being retail, food service, and lower-level administrative support. Many of these young workers can ill afford any loss of income: Among the 13 percent who lack a college degree, the median hourly wage is just $8.55. Worse yet, one in five of these workers is the sole earner in their family; 14 percent are also caring for children.

NiNis worldwide

A new crop of “not in school, not working”

Even before the current crisis, many young people were already in dire economic circumstances. According to the Social Science Research Council, as many as 4.5 million young adults ages 16 to 24 were not in school nor working in 2017, the latest year for which data are available. No doubt this figure has already skyrocketed.

Unfortunately, unemployment might be only the start of young workers’ worries in the coming months.

The sudden closure of colleges and universities means that multiple cohorts of students are missing out on opportunities to lay the foundations of their future careers. “Job fairs and internships have been called off, as have debating competitions, graduate school admission tests and conferences that are essential opportunities to network and get jobs,” writes The Hechinger Report.

A different economy after COVID

Other hazards also loom in the future job market that could disadvantage younger workers. For instance, the pandemic may also accelerate the push to automation, as researchers Mark Muro, Robert Maxim and Jacob Whiton of the Brookings Institution argue, which would also hit younger workers the hardest. According to their analysis, as many of 49 percent of workers ages 16 to 24 are in jobs vulnerable to automation.

Moreover, the current massive disruptions in higher education and in business likely also mean that skills gaps will worsen as training programs are put on hold and businesses struggle simply to survive. Shortages of qualified workers will not only significantly hamper recovery efforts in the future but handicap current industries’ efforts to retool themselves to a radically changed environment.

Vulnerable young workers

Worldwide impacts for youth workers

The same story is playing out globally. According to the International Labor Organization (ILO), young people are roughly twice as likely to be unemployed compared to adults. After the global recession in 2009, adult employment grew uninterrupted but the number of young people employed contracted by more than 15 percent. In 2018, 21.2 percent of global youth were neither employed nor in education and training.

The COVID-19 pandemic is inducing a global labor shock both because workers cannot carry out their jobs and may have lost their jobs, but also because consumer demand especially in services industries has fallen off and could be slow to return to previous levels. In a vicious cycle, billions in lost labor income will further suppress the consumption of goods and services. At the beginning of April, the ILO estimated global unemployment would rise between 5.3 million and 24.7 million, but with 22 million Americans alone filing for unemployment over the last four weeks, this estimate is already vastly inaccurate. The long-term damage to young workers’ prospects is incalculable.

What next?

Economies around the world are already responding with rescue packages aimed at blunting some of the economic hardship the pandemic is creating. But as the crisis wears on and, with luck, economies can begin to recover, the long-term plight of young workers will need much more attention.

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Anne Kim is a contributing editor to Washington Monthly and the author of Abandoned: America’s Lost Youth and the Crisis of Disconnection, forthcoming in 2020 from the New Press. Her writings on economic opportunity, social policy, and higher education have appeared in numerous national outlets, including the Washington Monthly, the Washington Post, Governing and Atlantic.com, among others. She is a veteran of the think tanks the Progressive Policy Institute and Third Way as well as of Capitol Hill, where she worked for Rep. Jim Cooper (D-TN). Anne has a law degree from Duke University and a bachelor’s in journalism from the University of Missouri-Columbia.

This article originally appeared on TradeVistas.org. Republished with permission.

recruiting

COVID-19 will Change Job Recruiting; Here’s How Companies Need To Adapt.

The COVID-19 pandemic has upended the business world and put tens of millions out of work in the U.S. At the same time, it’s caused a seismic shift in the way many companies operate, the biggest change being that more business functions are done while working remotely.

But along with the work-from-home aspect, the fallout from the coronavirus will fundamentally change recruiting and hiring practices long after the pandemic has passed, says Jack Whatley (www.humancodeofhiring.com), a recruiting strategist who specializes in creating employer branding campaigns.

“Social distancing, shelter-in-place orders, and the forced closing of businesses will change the way we look at employment,” Whatley says. “No longer will the promises of changing the world attract the modern workforce. Safety and job stability are at the top of the mind for the modern job seeker – and that changed what they want in a job.

“Businesses will have to become employee-centric as well as customer-centric. The companies that have the ability to capture that part of the employee message, put it into their employer branding, and reinforce it throughout recruitment marketing campaigns are going to be the companies moving ahead in a much different world.”

As states begin different stages of reopening for business, Whatley breaks down what companies should do when recruiting, hiring, and re-hiring:

Create a communication campaign. “If you’re a company that laid off employees with the hope of bringing them back, you have to reach out with genuine communication that goes the extra mile,” Whatley says. “It should let them know in detail what steps the company is taking. Those people who were let go unexpectedly and lived paycheck to paycheck, they’ll be emotionally drained and stressed. A company bringing them back needs to make them feel valued so the company doesn’t lose that relationship.”

Be careful in rehiring. Rehires won’t be a straightforward process for some companies. Circumstances won’t allow them to rehire or bring back from furlough all of their former employees. “Employers must be cautious in determining who to bring back to the workplace; they need to mitigate the risk of potential discrimination claims, which could be based on the decision not to bring back certain employees,” Whatley says. “Employers will need to have a legitimate, non-discriminatory reason for choosing which employees to rehire. Those reasons include seniority, operational needs or documented past performance issues. Employers should document their decision-making process now, before deciding who will be invited back.”

Focus on expanded employee rights. Whatley thinks a new appreciation for workers may be emerging as state and local governments mandate paid sick leave and family leave during the outbreak. Some companies are shifting their focus to hourly workers as well for those perks. “This change could become permanent,” Whatley says, “as organizations work hard to hire new staff and increase retention rates.”

Streamline the process. “If the recruiting process gets backlogged,” Whatley says, “it causes problems for your current employees and an under-staffed company. It becomes frustrating for them, because they’re forced to work overtime, and the big workload kills morale and increases turnover.”

“Most companies look at hiring people as a transaction – they need to fill a seat,” Whatley says. “They place a job posting and fill the job. In the new world, that will no longer be the case. To get the best talent, companies will have to engage people sooner, more thoughtfully, and put a higher priority on what employees value most in a job.”

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Jack Whatley (www.humancodeofhiring.com) is a recruiting strategist who specializes in creating employer branding campaigns that position companies as the employer of choice in their market. He is the author of the upcoming book Human Code of Hiring: DNA of Recruitment Marketing. Whatley is known for creating successful recruiting and employer branding campaigns and delivering highly-qualified applicants. His Driver DNA Hiring System has made Whatley the No. 1 people ops recruiting strategist for truck driving recruitment in the world. Together with his partner, daughter and innovation wizard Anika Whatley, they have expanded into other industries and have been working to perfect the Human Code DNA Hiring System, which uses the latest technology to improve the quality of worker life and enhance recruiter productivity.

global mobility

How to Coordinate Global Mobility Efforts

Knowing what global mobility is and why it should matter to a modern business is the first step in developing or reshaping a business strategy. Once that is clear, an ambitious and perceptive business owner or a decision-maker should focus the resources and efforts on expansion. But how does one coordinate global mobility efforts successfully?

Global Mobility and What you Need to know About it

Global mobility represents a company’s ability to move its employees to offices around the world. It assures that the best people for the function are given the job, regardless of the location they come from or are going to. So, a company first needs to bust the myths of outsourcing to navigate global mobility with ease. Then, it should take into account all the factors and run all the scenarios regarding employee relocation. If it sounds like a lot of work, it is precisely because it requires a lot of effort. A well-coordinated team effort, in fact.

The upside is that global mobility, at its finest, grants numerous long-term benefits to a business. Exposure to cultural differences enhances the workforce and develops a fresh perspective. It doesn’t just prepare the ground for innovative business operations. At the same time, it offers multiple opportunities for career development. A good worker is a happy worker, but the best worker is the one allowed to grow.

Factors Affecting Global Mobility

In the face of the ever-changing global market conditions, companies are under pressure to attract and keep employees. Hence, to endure and learn from challenges that impose themselves in the age of global commerce, a company needs a workforce that is diverse and, thus, with multiple or different skills.

A business that is expanding to a market in another country will be influenced by the specific country, market, and industry-related factors. If we refer to these factors as external, the internal factors affecting the expansion strategy are related to employees. Hence, it is vital for a company to also:

-find the right people for the function

-create a quickly-operating and compliant employment system

-know how to manage labor effectively and provide support

-plan and set up the right structure for continuous growth

In essence, to assure a fruitful expansion to a foreign market or attract and keep foreign workers, a company needs to take into account both external and internal factors. Only in such, carefully planned environment, coordinating global mobility makes sense.

Coordinating Aspects of Mobility Strategy

To attain true global mobility, a company needs to develop a unique strategy and involve key players in its development. While the strategy should focus on important features of employee distribution, key players are people in the company’s global mobility strategy development and consulting team.

A process of employee deployment is not a job for one person or even one department. It requires coordinated interdepartmental efforts. The global mobility management team must take into account the payroll and tax, relocation logistics and immigration, cultural adjustment, and accounting factors.

Accounting

Careful accounting starts with determining which departments must be involved in the global mobility strategy. It is also vital for monitoring, analysis, and evaluation of previous and current international assignments. Creating and maintaining a database is pivotal. It leads to the creation of indicators necessary to assess the effectiveness of a company’s global mobility efforts.

Immigration Prerequisites

Work permits, visas, and residence permits should be secured on time to assure a smooth employee transition. If a company doesn’t have previous experience in global mobility, it is recommended to research and get well-acquainted with both the host country and home country procedures and requirements. This is highly important as any violations in regards to visas and permits will limit the global mobility of the company in the future.

Relocation Logistics

It is not only that the company should ensure safe and secure relocation for employees but also devise a plan for repatriation at the end of their assignment. Often, employees who relocate for the assignment relocate with their families. The company must help the whole family settle, caring for their needs, and do what they can to reduce transportation costs if possible. Helping the employee adjust to the new surroundings includes efforts in educating the employee on local customs. An inability to cope with culture shock doesn’t have to be a reason for unsuccessful international assignments.

Employment Legislation

Before embarking on a global mobility mission, a company needs to assess both home and host country employment legislation and regulations. A business needs legal advisors to determine the legality of employment agreements in foreign countries and create adequate work contracts, provide assurance letters, and fulfill all legal requirements.

Tax Considerations

Tax arrangements are usually considered during the strategy development phase. A company will not move into a new market if tax regulations or incentives are not favorable. But if they are, it befalls the company’s legal advisors to ensure income tax compliance. The last thing an employee and the company want is to be taxed by both the host and home country. Moreover, according to the Tax Cuts and Jobs Act (TCJA), moving expenses deduction is suspended until January 1, 2026.

Compensation Plan

Smooth compensation processing is perhaps the most important concern from the perspective of an employee, but also one with the highest priority in coordinate global mobility strategies. A quality compensation plan involves not only the processing of salary. It should also ensure social security benefits, including health insurance and pension benefits. But this is not all. As mentioned before, in the case of family relocation, a compensation plan should consider housing and relocation package. It should involve compensation for the family travel expense and any home sale/purchase assistance.

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Martina Nowak is a moving consultant and a long-time writer for the Movage Moving NYC blog. She enjoys sharing her experience on a vast number of moving-related topics and, thus, making people’s residential and business relocations effortless and exciting.

workforces

Metros with the Most COVID-Impacted Workforces

The coronavirus pandemic has led to an unprecedented economic shutdown as thousands of “nonessential” businesses have closed their doors. The crisis disproportionately affects the 21.3% of American workers in retail, leisure, and hospitality who not only face lack of work, but also suffer from long-standing, below-average wages. According to the latest annual data from the Bureau of Labor Statistics, the average hourly wage for workers in the retail trade and leisure and hospitality sectors was just $19.70 and $16.55 in 2019, compared to $28 per hour across all workers.

Overall, the share of workers in retail, leisure, and hospitality increased steadily from 1970 to 2016 when it peaked at 21.8%. This trend was largely driven by an increasing share of employment in restaurants and bars, while employment in retail stagnated. Even though the last few years have seen a modest decline in the share of workers in these two sectors overall, more than one-fifth of all U.S. workers were employed in either retail trade or leisure and hospitality in 2019, totaling over 32 million workers.

The share of employment in these industries varies widely across cities and states based on local economic conditions and levels of tourism. Nevada and Hawaii lead the nation in the share of employment in retail, leisure, and hospitality at 35.5% and 30.1%, respectively. At the low end, Kansas and Minnesota both have about 19% of their workforce employed in these sectors.

To find the locations with the workforces most impacted by COVID-19, researchers at Volusion used data from the Bureau of Labor Statistics, the Bureau of Economic Analysis, and the U.S. Census Bureau. The researchers ranked metro areas according to the share of workers employed in the retail trade and leisure and hospitality industries. Researchers also looked at the total number of retail trade workers, the total number of leisure and hospitality workers, the cost of living, and the percent of residents below the poverty level.

To improve relevance, only metropolitan areas with at least 100,000 people were included in the analysis. Additionally, metro areas were grouped into cohorts based on population size. Small metros have 100,000 to 349,000 residents; midsize metros have 350,000 to 999,999 residents; and large metros have at least 1,000,000 residents.

Here are the large metropolitan areas with the greatest share of employment in retail, leisure, and hospitality, making their workforces the most impacted during the coronavirus pandemic:

For more information, a detailed methodology, and complete results, you can find the original report on Volusion’s website: https://www.volusion.com/blog/cities-with-the-most-impacted-workforces-during-coronavirus/

How Opportunity Zones Could Help Restore the Economy After COVID-19

The COVID-19 shutdown has created financial setbacks for millions of Americans and their communities, but economic troubles – whether caused by the pandemic or otherwise – don’t hit everyone equally.

“Unfortunately, there are many rural and urban areas across our great nation that have become distressed due to a variety of circumstances and factors – and that was true for these areas even before COVID-19,” says Jim White, founder and president of JL White International and author of Opportunity Investing: How To Revitalize Urban and Rural Communities with Opportunity Funds (www.opportunityinvesting.com).

“These areas cover the entire breadth of our nation and their populations are diverse. Poverty is a condition that does not discriminate, impacting people of every race, creed, color, gender, and age group, though it does strike minorities with far greater severity.”

But despite the problems, White says, those distressed communities have the potential to provide one path back both for the economy and for investors seeking to diversify with alternatives other than the stock market.

How so? Through the Qualified Opportunity Zone program, which Congress created in 2017 to encourage economic growth in underserved communities. The 2017 Tax Cuts and Jobs Acts provided tax benefits to investors who invest eligible capital in these opportunity zones to create retail, multifamily housing, manufacturing or other improvements. To qualify, the areas must meet certain specifications related to such factors as the poverty rate and the median family income. There are more than 8,000 opportunity zones nationwide.

“I believe, as we move forward to reinvigorate the economy, investing in our poorest communities is going to be the right avenue to take,” White says.

White says a few reasons opportunity zones could be an important and effective part of the recovery include:

Improvements to distressed communities will build on themselves. If businesses in the zones thrive, the communities will have more jobs and better salaries to offer. “More people will want to relocate to these areas, which will increase real estate values and breathe new life into local shops and stores,” White says. When residents and business owners are doing well, they spend more money on beautifying their homes, storefronts, public buildings, streets, parks, and monuments. Their infrastructure will improve, crime will decrease, and better health care will be available for residents.

Investors can make money as well as save on taxes. Those who invest can benefit from more than just the initiative’s capital gains tax breaks, White says. They also can see a significant return off their investments.

Investors also can help improve people’s lives. The zones give investors who want to do more than just make money a chance to have a positive impact on low-income urban and rural communities, and the lives of millions of people. “Investments have already worked miracles in several American communities and we are only at the early stages of experiencing their capabilities,” White says.

“These opportunity zones can simultaneously channel economic help to distressed communities, and create an outsized return for investors,” White says. “Both these things will be critically important as we try to bring back jobs and restore the economy coming out of the pandemic. If nothing else, the coronavirus is teaching us that we are all in this together, and that all of us, across the country and globally, must be responsible for one another.”

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Jim White, Ph.D, author of Opportunity Investing: How To Revitalize Urban and Rural Communities with Opportunity Funds (www.opportunityinvesting.com), is founder and president of JL White International. He also is Chairman and CEO of Post Harvest Technologies, Inc. and Growers Ice Company, Inc., Founder and CEO of PHT Opportunity Fund LPX. Throughout his career, he has bought, expanded, and sold 23 companies, operating in 44 countries. He holds a B.S. in Civil Engineering, an MBA, and a PhD in Psychology and Organizational Behavior.

national parks

COVID-19 SHOWS THE ECONOMIC IMPACT OF TRAVEL EXPORTS TO OUR NATIONAL PARKS

America’s Best Idea

One of the United States’ fastest-growing exports isn’t a product but rather, the opportunity to have an authentically American experience in the great outdoors of our National Parks. However, even these wild places can’t escape the economic impact of COVID-19.

Travel is the United States’ second-largest export, totaling $255 billion in 2019. Tourism has grown to be the quiet hero of trade. Visitor spending supports the broad “travel industry” of lodging, food service, recreation, transportation and retail, while also contributing tax revenue to local and state governments.

And increasingly, international travelers come here seeking a glimpse of America’s Best Idea – the National Parks – which offer natural beauty and distinctly American heritage that can’t be found anywhere else in the world. Visitation to the National Park sites reached 318 million in 2018, an increase of 16 percent over ten years. One-third of international travelers to the U.S. included a visit to a National Park in their itinerary.

National Parks visitors

That’s the Ticket

Travelers from Asia have been a fast-growing segment of visitors to our public lands. In 2016, one million travelers from Asia Pacific countries visited the National Parks, with a large percentage coming from China. The number of Chinese tourists in America has fallen somewhat in recent years given trade tensions and the strength of the U.S. dollar making travel more expensive. But Chinese tourists are still the biggest spenders of all international travelers here, spending $34.6 billion in 2018.

International and domestic tourism to the National Parks is a major economic driver. Across the entire United States, the National Park Service found that visitor spending supported 329,000 jobs and $40 billion in economic output in 2018. More than 268,000 of those jobs were located in the parks’ gateway communities. The economies of these often small, remote towns are closely intertwined with the popularity of the parks. Tourists eat out at restaurants, they stay in hotels, they buy gas, they take home souvenirs – all purchases that support local jobs.

Local Landmarks

Page, Arizona is a perfect example of how tourism to public lands impacts local economies. About 7,500 people call this quiet town perched atop a red rock mesa their year-round home. But more than 4 million visit the region each summer to enjoy the nearby Glen Canyon National Recreation Area. Lake Powell is the second-largest man-made lake in the United States and is a top destination for houseboat rentals. Millions more travel to Page to snap a selfie with Instagram-famous natural wonders like Antelope Canyon and Horseshoe Bend.

Given its central location, Page has also become a favorite home base for adventurers looking to explore the Grand Staircase-Escalante National Monument, Vermilion Cliffs National Monument, or the Grand Canyon, which is the most popular of all National Park sites among international travelers. U.S. Route 89 – also known as the National Park Highway since it connects seven western National Parks – runs right through town. The iconic wild west vistas of Monument Valley are also close by.

In 2018, Glen Canyon’s 4.2 million visitors spent $411 million in the region, supporting 5,030 jobs. More than 96 percent of that spending came from out-of-town visitors. That count was set to climb even higher after Lake Powell was named one of the Best Places to Visit in 2020 by Forbes. Spring break is traditionally the start of Page’s busy season and restaurants, tour companies, and hotels have been gearing up for the annual influx of visitors.

Parks spending supports jobs

Turning a Page

But then, COVID-19 happened. Page – like other gateway communities across the U.S. – is in uncharted territory. What happens when international borders are closed and domestic tourist travel is discouraged? How should towns with limited medical infrastructure prepare for the worst?

In an effort to slow the pandemic, the Administration banned international travel to the U.S. from China, Europe, Iran, Ireland and the UK. China is currently the third most important overseas market for U.S. tourism. The U.S .Travel Association warns that decreased travel due to COVID-19 could mean a loss of $355 billion in total travel spending – a negative economic impact six times that of 9/11.

So far, the National Park Service has decided to keep most parks open while waiving the entrance fee and enforcing new “social distancing” rules to protect the health of employees. However, individual park superintendents have the authority to modify operations as needed. Some parks – like California’s Yosemite, another especially popular destination among international tourists – have opted to shut down completely.

In Page, precautions are being taken to protect the community from COVID-19. Tour guides are pausing their operations. Restaurants are switching to take-out only. The Navajo Nation closed the entrance to Monument Valley. But the extent of the impact on this summer’s visitor numbers remains to be seen.

Covid losses due to travel

Global Icons Abandoned

And Page is not the only community navigating this new reality. Moab, a popular adventure destination in Utah for rock climbers and visitors to Arches and Canyonlands National Parks, is encouraging tourists and spring breakers to stay home to prevent a strain on local hospital resources. The state of Colorado, home of Rocky Mountains National Park, now recommends that visitors “should seriously consider canceling nonessential travel”.

A similar scene is playing out around the world. Other countries are moving to ban entry for international travelers and popular sites like Mount Everest have been shut down. Meanwhile, communities that rely on tourism are coming to terms with the economic impact of the pandemic. The European Union estimates it is losing $1.1 billion each month due to lost tourism from China alone. Italy has also been hit hard. The world’s most iconic sights in Rome and Venice that are usually packed with crowds are now empty. It could mean a loss of $12.5 billion for Italy’s economy over the next three months.

These unprecedented times have made it easy to see the ripple effect tourism has in the economy. Communities are grappling with the critical challenge of protecting public health at the expense of one of their most important exports and one of the greatest sources of globally shared experiences – travel.

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Sarah Hubbart provides communications strategy, content creation, and social media management for TradeVistas. A native of rural Northern California, Sarah has melded communications and policy throughout her career in Washington, D.C., serving in government affairs, issues management, and coalition building roles in the agricultural sector. She is an alum of California State University, Chico and George Washington University.

This article originally appeared on TradeVistas.org. Republished with permission.