The work dynamic in this generation has changed. In the past, people had a fierce dedication to their company. They were rewarded for their commitment to a company that took care of them forever.
Technology was born and it grew like a weed. Employers began using technology to replace people. When performed old-style, companies needed accounts payable and accounts payable teams. Now, computers prepare reports, forecast inventory, calculate commissions, and implement URL shortener to make your link easier to remember. This was good news for the companies, but not so great news for the employees.
What happened next
When technology entered the scene, it was more valuable than the CEOs and Business Owners understood. In their day a boss kept his finger on the pulse of every aspect of their company. But, the managers under them knew that technology would take companies to new heights. Further, they knew that refusing to get on board would be a costly mistake. As the older generation retired, new leaders threw open the door for technology and commerce jumped a couple of light-years ahead, tossing the employees into a tailspin.
Hit the brakes
The most amazing thing happened. The managers, now in control, found out what their predecessors knew. Your employees are the backbone of your business. They are the voice and the brand. While technology, like HR Payroll, allows businesses to do more with fewer people, they need to treat the people they have very well.
Collaborate with employees
These are the people on the front lines. They are the first smile your clients see and the first voice they hear. Let them have a voice and hear what they have to say. Maybe they can solve an issue or maybe you can enlighten them in things they may not understand.
Give them tools
Give them what they need to make their jobs easier, like online timesheets that will figure overtime and mandatory breaks, tracking purchases, and easy ways to keep up. While your employees are given the tools they need, you have the means to track their productivity. When experienced employees and good technology move in sync, productivity goes through the roof. If it doesn’t, something needs to be adjusted. If an employee is not doing a good job, speak to him, pray for him and if he doesn’t perform, get rid of him and cut your losses.
Focus on their health
Let them know they matter. Encourage employees to take their sick days or personal days when they are ill. Show them the same respect you expect when they have problems in their homes. Do not praise them for being there 60 hours per week. Praise them for doing their job in the 40-hour work week. Be there for them. Change is difficult in the workplace. When it is time to have the employees trained on using the new software, cross train the departments so everyone will understand how a problem in one department can mean a problem in several departments.
There are few things that will ruin morale in the office more than upper management forgetting who butters their bread. Employees are not part of the office furnishing, they are people, and they pour their energy into the business. Respect is a give and take proposition. Why invest years in teaching an employee their trade and then not taking advantage of their knowledge?
The future of commerce is bright. Businesses will use knowledge and technology so their employees can grow. Workplaces will care as much about their people as they do about their future. This will give corporations the best of business past and the power of business future. Employees will once again become dedicated people who will pull together in lean times.
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