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Pilot Freight Selected for “Logistics Provider of the Year”


Pilot Freight Selected for “Logistics Provider of the Year”

Major motion picture 3PL provider, Technicolor, recognized Pilot Freight Services as the 2018 Logistics Provider of the Year. The eMemphis-based, long-term Pilot customer relies heavily on the freight forwarder for time-sensitive deliveries of  DVD displays to big-name retailers, ultimately supporting Technicolor during peak, fourth quarter deliveries while providing the company unwavering support.

“Pilot pulled out all the stops to make sure we were in every store we needed to be in for Black Friday and continued their stellar support through the busy holiday season,” said Elaine Singleton, vice president of supply chain at Technicolor.

A variety of strengths launched the global company at the top of the list for the recognition, among them included on-time service; communication and proactive tracking; billing accuracy; and proof of delivery. The final decision was made by Technicolor staff votes.

“We are thrilled to be recognized by Technicolor as their Logistics Provider of the Year,” said John Hill, president and chief commercial officer of Pilot. “We’ve had a longstanding relationship with Technicolor and our abilities to coordinate and handle time-specific deliveries have been able to help us both grow in our respective industries.”

Source: Pilot Freight Services

The “Deadly Dozen” and Human Behavior

Maritime safety and ensuring minimal risk impact is a topic that isn’t discussed enough. Human error is unpredictable, and until shippers evolve into a fully digitally integrated system, human hands are absolutely essential to keep business moving.

A report released  provides insight and tips to consider and leverage for improving procedures. Surprisingly enough, the majority of the high-risk behaviors analyzed are fairly common and are the determining factor between making or breaking business initiatives and successful processes.

Reducing risks while on the sea can greatly impact workers and business relationships beyond the numbers, creating satisfaction and a positive working environment. One of the most common themes in the trends highlighted boils down to simple communication: alerting, situational awareness and mindfulness of culture differences. Without effective communication, business is a shot in the dark.

Here are a few examples taken from the deadly dozen to consider:

Situational Awareness

This asks the obvious but extremely important question of, “What’s the situation?” If you can’t answer this, it’s a problem. The report advises effective communication and always leveraging your team for feedback. Remember to ask yourself WHIM: “What Have I Missed?


Make sure to speak up at all times. Encourage this within your team and don’t chastise an assertive or proactive approach to a potentially disastrous situation. Again, this is directly linked to effective communication. Alerts can save lives and prevent accidents.


Understand that 30% of communication is actually verbal and different cultures have different approaches will not only reduce risks but also eliminate possible strife due to offense. The report advises implementing climate control internally and externally through considering these factors for success.


Don’t overwork your crew – it doesn’t pay off and creates a toxic and risky environment. The report highlights this is an ever-present condition for workers on the sea and can create ill-health as well as present risky conditions.


Cutting corners should never be an option. In doing so, details are overlooked, tension is caused and stress is multiplied. Ensure there’s a system of balance in place and there’s always someone keeping a finger on the pulse to verify the safety and wellness of the team. Healthy pressure can create productivity, but don’t push it.

These common-sense tips and approaches can become more difficult to implement the more demanding the market becomes. Maritime trade is one of the largest sectors the industry utilizes. Within this sector, the human element is the common denominator associated with accidents, incidents and errors.

To view the full report, visit: Human Element Guidance


Source: MGN 520