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5 Best Practices for a Successful Technology Deployment

5 Best Practices for a Successful Technology Deployment

5 best practices for a successful technology deployment

Technology initiatives impact every level of an organization. To ensure a successful deployment in the face of limited resources and rapidly changing market landscapes, Tom Martucci, Chief Technology Officer, Consolidated Intermodal Technologies, outlines the top five best practices. Budd Lake, NJ, March 7, 2022—

Technology is the backbone of most companies’ strategic vision to address customers, markets, and industry demands. However, evaluating, selecting and then deploying a new business application across an organization’s operations can seem like a daunting task. And, while software technologies are increasingly important to an organization’s growth, their successful deployment and internal adoption can also invite expensive failure. Therefore, whether launching a new software technology across operations or migrating from one to another, having a precise evaluation and selection process in place drives operational effectiveness. It also reinforces transparency and fluidity throughout the organization.

In fact, employing a thorough evaluation mapping process is one of the most powerful tools that an organization has at its disposal. Failed technology initiatives are tied to an enormous loss of resources –namely lost time and money. Without an established evaluation and selection process, organizations run the risk of confusion, delays and conflicts within their teams’ operations. So, before rushing to deploy a new technology, businesses should take these important, but oftentimes, overlooked five best practices into consideration:

1. Establish Required Features and Resources

The most important factor is to have a well-defined process plan that identifies software requirements. This will create a clearer picture of user stories, integration points, and automation needs that may be lacking. Defining existing pain points within current processes is as significant as defining the new requirements and a desired process plan of the proposed business application solution.

Clearly outlining required features and identifying key resources helps determine and prevent any pitfalls that could stall a deployment. Moreover, in identifying key resources, it is vital to keep the lines of communication open with key stakeholders and assign responsibilities to all participants in the early stages of the project. It is critical to create a “single team” mindset, establishing requirements based on the needs of departments, staff and executives.

It is also important to consider the intricacies of deployment, looking at on-premise vs. in the cloud, assessing how many locations and how many users as well as permission levels. By doing so, it will ensure that the initiative will meet everyone’s expectations. Points to consider: Do you have an internal and vendor agreement with the timeline and project plan structure? What is your current system missing that you wish it could do? Would a new technology improve some aspect of your operation?

2. Understand Customer Needs

Another key factor to take into account is how this newly deployed business application will serve your customers. Conducting an audit of the existing system will reveal how customers are currently being served as well as uncover gaps. This assessment is an essential component in determining how to move forward. Increasingly, organizations are relying on technologies that balance consistency and flexibility to further extract speed-to-market benefits. In an age when customers expect exactly what they want when they want it, forward-thinking organizations need to consider a 360-degree approach to fully realize the true value of any technology investment.

By fully understanding the customer, primary speed-to-market goals will be incorporated that can be realized from day one. Points to consider: Who is using it? Is it working well? Where are the service gaps? Does the staff have the right skills and knowledge to support it? How quickly or slowly can you implement this software? How well does it adapt to new market requirements? What are the expectations with future enhancements or upgrades from the applications provider?

3. Mind The Budget

In order to create budgetary parameters, organizations must closely examine the cost/benefit analysis and corporate ROI thresholds ahead of starting the project. By utilizing a modeling technique, organizations will be able to estimate project effort, development hours, staff size, risk propensity, hardware requirements, and more. Another aspect to examine is the necessary staff hours needed to maintain the projected timeline. If not considered, sufficient resources will not be allocated, which could result in unmet deadlines as well as additional expense.

Further, an important area to review is any upfront and hidden costs as well as ongoing investment expenses (maintenance, operating expenses, upgrade costs, extra features, support staff, etc.). It is necessary to project these costs for the next three to five years in operational budget plans. Points to consider: If replacing a legacy system, what are the associated costs? What are the cost implications to add or remove users, resources, functions or features? Is there flexibility to get a better rate for longer-term contracts? How will this deployment impact my budget today and over the course of the next three-to-five years?

4. Incorporate Security at Every Level

A new business application deployment should not compromise any security best practice; instead, it should seamlessly work with and comply with existing security standards. Robust security becomes even more critical during a deployment period. The software provider should assess the amount of security and compliance the organization requires. The implementation of vital security tools such as multifactor authentication can strengthen security against potential cyber threats. Hence, it is important to establish who can access data as well as have the ability to adjust and revoke permissions levels, as needed.

Points to consider: Is the software provider aligned with your security strategy? Does it integrate well with your existing security standards? Does the software offer ongoing support and fixes? How frequently is data backed up? What does disaster recovery look like? What security assurances are provided by the software vendor and for how long?

5. Set the Integration Parameters

Lastly, you need to fully recognize what level of integration is required during implementation by reviewing the current technology stack and identifying its associated benefits, challenges and costs. Depending on the level of integration, it might require additional hours to get all systems fully operable. Furthermore, the true success of a new or upgraded technology deployment into an organization is not achieved without understanding the overall operational benefits of the new system. Therefore, before going live, it is imperative to load test and closely examine how the business application solution behaves against your original requirements as well as typical daily scenarios and business processes.

By closely scrutinizing the capabilities of the new system against the original requirements, businesses will be well-positioned to determine its current and future effectiveness. Points to consider: Does this solution integrate into your existing system given the organizational and customer pain points? How easily will the software integrate with your corporate application architecture? Is there anything additional needed to integrate smoothly across the organization? In closing, undertaking a business application roll-out is no small task. However, having a carefully vetted evaluation plan in place will ensure a smooth execution.

By employing these recommended best practices, organizations will be on the right track towards a successful deployment that will enable improved efficiencies, increased team productivity levels as well as optimized business operations. As a result, the entire organization will be able to address not only current market demands but anticipate future ones.

edible packaging

The Importance of Packaging Optimization in Supply Chain

Packing is usually considered as one of the most boring, least impactful aspects of a supply chain. With logistics, transport methods, and keeping track of your freight shipments, why should you bother with packaging optimization in supply chain? Well, as it turns out, it can have some surprising benefits, especially when appropriately tackled. So, with that in mind, let’s take a more in-depth look into the importance of packing in supply chain management.

Packaging optimization in supply chain management- why it matters

Before we go over the importance of packaging optimization, we need to outline what packaging entails clearly. If you are new to supply chain management, you might think it is merely putting items into boxes. But, in actuality, there is much more to packaging once you get into it. There are various materials to consider, be it their cost or sturdiness, not to mention packaging design for branding and eco-friendliness of your packaging procedures. Therefore, even in a couple of sentences, we can give you an idea that packing is a significant issue and how useful it can be to optimize it with due care.

Safety measures

Safety should always be your primary concern. Whether you are dealing with something private or business-oriented, safety is paramount. With this in mind, you’d be hard-pressed not to consider packaging optimization. By handling your packing procedure, and everything that goes with it, you can ensure that your supply chain is safe. People often forget that proper packing requires in-depth knowledge of the whole chain. It is precisely because you know where the shipments are headed that you should do your part in preparing them.

It often happens that people pack and repack shipments during the supply chain. This is primarily because they are only worried about keeping the shipments safe during their segment. Tackling packing like this is not only cost-inefficient but also potentially dangerous. Since people mainly focus on short-term safety measures, they are unlikely always to follow the necessary packing procedure. By dealing with the whole aspect of packing in one go, you can use the right packing supplies and tape, label, and log items as necessary. While doing so might seem minute, it will play a prominent role in how safe your shipments are.

Cost optimization

As we have already mentioned cost optimization, let’s elaborate more on what role packaging optimization has in it. If you allow people who are not interested in cost optimization to pack your belongings, they will do a poor job. Sure, they will ensure the safety of your items. But, they hardly have the incentive to use packing supplies adequately. It results in half-packed boxes, poorly structured shipments, and considerable unused space. These are the main things that you need to avoid. Now, you might think that these things don’t add up as much. But, think again.

By handling all of these aspects with due care, you will optimize your packaging to the utmost cost efficiency. Keep in mind that even a slight increase in optimization can end up saving you a lot of money. All of the aspects that we have mentioned pile up, especially in large supply chains. So, the more of them you take care of, the better off you’ll be. In fact, we wouldn’t be surprised if you end up astonished at how much money you were wasting with improper packing.

Brand recognition

There is hardly a marketing strategist out there that won’t tell you about the importance of brand and brand placement. If you plan on running a decent marketing strategy, you need to develop a brand and use it in every facet of your business, from your online presence to your vehicles, worker uniforms, and even packaging. There is a reason why companies like Amazon invest in their packing supplies. Branding on them ensures that your customers see your logo, even before opening their products. Not to mention all the people that will be handling your boxes during the shipping procedure. So, all in all, know that investing in branded packing supplies is definitely worth the money spent, especially if you ensure that they are of top quality and that your packing is overall stellar.


Having eco-friendly supply chains is becoming more and more necessary. The current situation requires us to do whatever necessary to protect our environment. Luckily, this is another aspect where packaging optimization has a role. True, it won’t have as big of an effect as utilizing carbon capture or using more eco-friendly fuels. But, the impact it does have is nothing to scoff at.

Using eco-friendly supplies will go a long way in protecting the environment and ensuring low waste. After all, the biggest problem with packing is that we use non-degradable materials like plastic and styrofoam and routinely throw vast amounts of it away. This has to change, and modern supply chains do whatever necessary to do so. Modern materials allow for the same safety while being biodegradable. At the same time, eco-conscious packing procedures ensure that we waste as little as possible.

Final thoughts

All things considered, you should have a decent idea of the importance of packaging optimization in supply chain. Without it, you not only risk losing money but also endangering your items and having a substantial carbon footprint. Know that even a small change in your packing procedures can have a long-lasting effect on your finances and the environment. So, invest your time into looking into it. Once you do some research, you will learn that we’ve come a long way from run-of-the-mill cardboard boxes. Modern packaging solutions give you a lot of freedom to explore how to make packaging as optimized as possible. So, do your best to make the most out of them.


Amanda Anderson has been a relocation coordinator for various moving companies and marketing advisor for Capital City Bins. During her 15 years of service, she has learned a thing or two about shipping and how to prepare for it safely. Now she helps both professionals and amateurs handle shipping with due care.