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How to Choose the Right AML Software for Banks? 

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How to Choose the Right AML Software for Banks? 

Discover key factors for selecting the best AML software for banks. Learn how to protect your institution from fines and regulatory penalties with effective tools for compliance and risk management.

In the last decade, from 2013 to 2023, more than 16,000 entities have been penalized by regulatory bodies worldwide. Building business relationships with sanctioned people, non-compliance with AML laws, money laundering, Drug trafficking, and other financial fraud were the main causes of these fines and penalties.  

Despite fines and penalties in a huge number, still more than 90% of money laundering crimes go undetected. Is it criminals’ cleverness or the AML software cannot detect these crimes in real-time?

Whatever the reason, advanced, accurate, and efficient AML software for banking sectors can detect every suspicious transaction in real-time. Therefore, selecting the right AML solution for banks is necessary.  

 Are there any protocols that every bank and financial institution must follow while choosing the AML compliance software for their organizations?

In this blog, we will highlight the most important features and elements FIs must check while choosing the AML monitoring software for the banking sector.  

Understanding AML Software for the Banking Sector

Knowing who your customer is and monitoring every transaction in real-time has always been a top priority for banking sectors to make sure they are complying with the AML regulations. AML software for banks is a helping hand for financial institutions in detecting, monitoring, and combating money laundering and other financial crimes. incorporating automatics software also helps them maintain compliance, manage risk, and avoid any regulatory bodies and reputational damage.

 5 Key Considerations to Guide You in Selecting the Right AML Compliance Software

For any business staying compliance is important. However, when it comes to the banking sectors, it becomes compulsory to implement the advanced AML solution for banks to make sure no suspicious transactions go undetected. Therefore, choosing the right AML tools is very much of important.

1. Comprehensive Functionality

Look for every possible functionality you are looking for or want to automate to mitigate the chances of financial crimes. the top features that every AML software must have include transaction monitoring, customer due diligence, sanction screening, case management, and reporting automatically to the relevant authorities.   

Another feature that Banks must look for is the latest technology the tool uses like AI and ML to improve detection accuracy, can easily detect money laundering techniques, and is able to improve detection efficiency with zero false positive rates.

 2. Customization and Scalability

As every business has unique challenges and business infrastructure so has the usage of AML software. So, make sure the AML software comes with a customizable solution and fits your institution’s specific needs. The needs of any business could be measured by your organization’s size, customer base, and how unique the risk profile is.  

Ensure that the software is capable of accommodating growth in transaction volume, customer number, and continuous regulatory changes without any additional resources and costs for the institutions.  

 3. Ease of Integration

Ease of use, in other words, user user-friendly and the system that easily and smoothly integrates with your existing systems is what makes any AML software an efficient tool. it includes the core banking systems, payment gateways, and customer database to avoid any data loss to ensure that follows a unified compliance strategy.   

Another thing the financial institutions must look for is to ensure that the AML software supports Application Programming Interfaces (APIs) and can handle various data formats. Because these features allow for efficient data exchange and interoperability.

 4. User Experience and Support

Another major functionality banks should look for is that the software should be easy to use for compliance officers. Though compliance officers get training yet user friendly software minimizes the need for extensive training and reduces the risk of false positive and false negative errors. This will help financial institutions to Evaluate the level of customer support including the onboarding process, and ongoing technical support to ensure any issues are quickly resolved and do not make any hurdle in customer service.

 5. Regulatory Compliance and Updates

Regulatory bodies have to update their compliance program due to the unique techniques used by criminals to launder money and provide assistance to terrorists. Therefore, while choosing the AML software for banks make sure the tool complies with all current local and international AML regulations and the provider updates their tool as per the AML requirements.

The software should also be able to provide you with robust auditing and reporting functionalities that meet the requirements of regulatory bodies.

Summing It UP

Understanding the unique requirements of your business is very important in finding the best and most efficient AML solutions. However, selecting the right tool could be difficult and time-consuming, what should a business do in such circumstances? Is there any recommendation? Though there are hundreds of tools that claim to provide updated and efficient AML solutions for banks, AML software for banks that not only monitors, detects, and reports suspicious transactions in real-time with zero false positive rates and reduces your compliance cost almost by half.

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The Integration of Pay Card Readers with Online Banking Platforms

No online banking business or transaction is complete without pay cards. The rising usage of pay cards across the world is boosting the market for pay card readers.  A pay card reader is a device that allows a business to accept payments from customers using debit cards, credit cards, and even contactless payments via Apple Pay or UPI. It helps businesses process payments quickly, enhance customer experience, and reduce fraud risk. It is widely used in industries such as retail, transportation, banking, hospitality, healthcare, and e-commerce. According to the Consegic Business Intelligence report, the Pay Card Reader Market size is estimated to reach over USD 61,771.27 Million by 2031 from a value of USD 17,414.53 Million in 2023 and is projected to grow by USD 20,090.45 Million in 2024, growing at a CAGR of 17.1% from 2024 to 2031. The integration of pay card readers with online banking platforms is a transformative development in the financial sector. It promises convenience, security, and efficiency. 

Read also: Trends in Online Banking: A Technical Perspective

Technical Integration

Strong APIs (Application Programming Interface) and SDKs (Software Development Kit) are needed to integrate pay card readers with online banking systems. By enabling a smooth integration between the financial systems and card readers, these products guarantee secure data transmission. However, sensitive information must be protected during transactions using high-level encryption techniques and security mechanisms. Compatibility with different card readers and banking systems ensures widespread acceptance. Ensuring security during financial transactions is of utmost importance. Multi-factor authentication (MFA) improves security by fusing three factors: the user’s identity (biometric data), possession (card reader), and knowledge (password). Biometric authentication techniques, including face and fingerprint recognition, strengthen security even more, by making it far more difficult for unauthorized individuals to gain access. When card readers and financial platforms synchronize their data in real time, transactions are completed instantly and users receive feedback right away. 

Financial Impact

Pay Card Readers integration requires upfront setup expenses for software development and hardware acquisition. Nevertheless, possible savings from lower transaction fees and more efficient procedures more than makeup for these expenses. Reduced operational expenses and increased transaction efficiency are advantageous to both banks and users.  Transaction fees and value-added services, such as enhanced security measures and individualized financial counseling, are two ways that banks can make money. Additionally, new revenue sources can be opened up through partnership models with card reader manufacturers, improving the integration’s financial sustainability.

User Experience

Ensuring a seamless user experience is crucial for better adoption of Pay Card Readers. By making complicated transactions simpler through the design of intuitive interfaces a business can guarantee that users can easily navigate the system. Additional accessibility factors that improve usability for a variety of user groups include assistive technologies and language support. To resolve problems with card reader integration, efficient customer service is important. Offering short training programs may aid consumers in becoming accustomed to new features.

Security and Compliance

Compliance with financial regulations, such as the Payment Card Industry Data Security Standard (PCI DSS) and General Data Protection Regulation (GDPR), is mandatory. These laws impose strict privacy and data protection requirements, guaranteeing that user data is protected from security breaches. An essential component of integrating pay card readers is fraud protection. Real-time fraud detection using AI and machine learning algorithms aids in the discovery and averting of fraudulent transactions. 

Operational Considerations

There are quite a few obstacles to overcome when integrating pay card readers with online banking systems, including technical and regulatory compliance. Nonetheless, banks that effectively handle these difficulties often see significant benefits. The long-term viability of the integrated system depends on maintenance and upgrades. Upgrades when required ensure the system’s continued security and effectiveness.

Conclusion

The integration of pay card readers with online banking platforms represents a significant advancement in the financial industry, offering enhanced convenience, security, and efficiency for both banks and users. While the initial setup may involve considerable costs and technical complexities, the long-term benefits outweigh these challenges. Through robust APIs, SDKs, multi-factor authentication, and real-time data synchronization, this integration ensures secure and seamless transactions. Regulatory compliance and advanced fraud prevention techniques further safeguard user data. The financial impact is positive, with cost savings and new revenue opportunities for banks. Enhanced user experience through intuitive interfaces and effective customer support promotes widespread adoption. Thus, integrating Pay Card Readers with Online Banking Platforms paves the way for a more secure and efficient banking landscape.

Source: Consegic Business Intelligence – Pay Card Reader Market

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The Role of KYB Banking in Preventing Financial Fraud

When it comes to performing operations with money now days in the hey of technologies a lot of emphasis is placed on the security of operations. For example, the verification of entities such as business firms is becoming very difficult for financial institutions such as banks due to money laundering, financing of terrorism, and other unlawful activities among other fraudulent firms. Thus, the banking sector must exercise a lot of caution during account opening in order to secure transactions. KYB (Know Your Business) banking costs are legal measures formulated to improve the clarity of operations in funding and combating fraud. KYB banking, being centered on company verification, provides efficient third-party risk management thus managing risks connected with financial operations. 

Read also: 10 Ways Conversational AI Enhances Efficiency and Cuts Costs in Banking

What is the definition of KYB in banking?

Special business information is collected and assessed in KYB banking to confirm the legal status of a certain business. Banks offer finance for business entities, and therefore, it is vital to conduct verification of such businesses. Know Your Business involves the collection of a company’s data in order to assess its mission, financial status, and range of goods or services. The main reason for this verification is to identify and find such factors that may imply certain threats, including money laundering, financing of terrorism and other prohibited operations. This process becomes helpful in the establishment of companies involved in such malpractices. The Financial Action Task Force advises using the anti-money laundering/remedial measures to prevent financial crimes. One of the elements of KYB verification is the so-called AML checks, which are necessary for the proper monitoring and counteracting of fraud.

How do KYB services work?

KYB (Know Your Business) banking entails a scanning and a proper assessment of a business enterprise as it is being accorded an account for secure digital transactions. Since the business cash flows involve huge transactions, they are often encompassed by complexities hence the challenge of monitoring the transactions. The KYB process helps banks in the identification of business accounts during the creation of the accounts and performing lasting monitoring on the accounts. This is instrumental in building solid financial relationships and at the same time, avoids instances of fraud and other financial misconduct. In this section, we will discuss further on the banking process of KYB.

  • Corporate Identification

Know Your Business begins with the identification process of the business and the surrounding environment. This procedure entails the process of obtaining important information about the company that includes its name, physical address, its contact number, registration number, and its tax identification number. The required documents for thorough business verification include:The required documents for thorough business verification include:

 

Proof of Address: This can be supported by contracts such as utilities bill, lease agreements or the property deeds.

Business Registration Documents: This category inncludes certificates of incorporation, articles of organization for LLCs, partnership agreements, or business licenses.

Compliance Documentation: Long and detailed documents such as those follow a regulation, an industry code, or a self-regulatory organization.

Financial Statements: Some of these include; balance sheets that show the structural worth of a business, income statements which reveal the earnings capacity of a business, cash flow statements that brings out the working capital situation of a business and tax returns which display the profitability of a business.

Business Licenses or Permits: Permits and licenses that are required to give the business a legal approval to run the business.

Banking References: It contains the letters or statements from the earlier dealing banks that enables to know about financial integrity and transaction record of the company.

  • Ownership Assessment

The ownership structure of a business is one of the key steps to be determined in the process known as KYB or the Know Your Business banking process. This entails getting information that is more specific on the UBO of the company. More information and details are collected to identify the UBO, for instance, name and address, photocopy of their passport, driving license, and any other relevant document associated with the undertaking’s industry. When completing this detailed data collection and screening, the identification of the UBO responsible for controlling a vast share of the company’s assets and holding major decision-making power is guaranteed. Such verification is necessary in order to identify possible risks that may be connected with some financial operations.

  • Regular supervision

With business verification, one cannot just verify at a certain instance, but needs to have the process frequently. Monitoring activities of a business on its operations and use of funds is important when it comes to identifying cases of illegality. This is carried out in the KYB (Know Your Business) process where deviations of potential risks and other abnormalities are detected at an early stage so that such businesses do not have legal consequences that are severe.

Advantages of KYB Banking

KYB offers several benefits to financial institutions; let us  discuss some of them here

  • KYB banking verifies the identities of businesses and their owners to enhance financial security and fight against financial crimes. 
  • Financial institutions find help meeting regulatory compliance with KYB checks. The banks must comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations to avoid sanctions, significant fines, and other penalties.
  • Business verification helps banks assess third-party risk through ongoing monitoring and risk mitigation with timely reporting. 
  • KYB assures banks that it is offering loans or credit lines to legal businesses without the risk of illegal funding.  

Ending Remarks

KYB brings various advantages to the financial institutions; it increases financial security, controls the risks and fulfils the requirements of the legislation. In other words, while engaging in business, financial facilities need to ensure the business parties’ identification and continue monitoring the latter, thus preserving the financial facilities’ image from financial crimes. Therefore, as with other financial landscapes, KYB will be an important element of the risk management and regulation process.

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10 Ways Conversational AI Enhances Efficiency and Cuts Costs in Banking

Conversational AI has transformed the banking experience, making it efficient even during peak times. Instead of navigating lengthy procedures, customers now interact with AI chatbots for instant assistance, resolving queries in seconds. As time becomes increasingly valuable and customer expectations rise, banks are adopting conversational AI to streamline operations and enhance customer service amidst intense competition, growing demands, and evolving economic challenges.

Read also: Unlocking Financial Prosperity: Managing Banking and E-Commerce in the Future

Why Banks Need Conversational AI for Streamlined Operations

Conversational AI technologies, such as voice bots and chatbots, are revolutionizing communication and engagement in banks. By implementing these AI tools in crucial business and customer service operations, banks can significantly increase efficiency, alleviate bottlenecks, and reduce staff pressure. Here are 11 advantages of using conversational AI in banking:

1. Enhancing Contact Center Efficiency

Voice bots replace traditional IVR systems, reducing call waiting times and frustration. Virtual assistants handle routine questions, boosting agent availability by 50% and cutting operational costs by up to 75%.

2. Boosting Data Security

Chatbots enhance data security by authenticating customer identities, monitoring for fraudulent activities, and automating security processes, reducing human error and ensuring encrypted communications.

3. Revolutionizing Payment and Claims Processes

Payment bots and RPA cut back-office and operational expenses by up to 80%, expedite processing speeds, and seamlessly integrate with existing CRM systems, enhancing efficiency.

4. Personalizing Customer Experiences

By analyzing customer data, conversational AI agents provide customized solutions, improving response accuracy, speed, and overall customer satisfaction. This also reduces the workload on human staff and operational costs.

5. Preparing for a Future of Innovation

As operational costs decrease, banks can redirect savings towards innovation. Routine tasks become automated, allowing employees to focus on higher-value tasks, fostering a tech-savvy environment.

6. Streamlining Document Management

Chatbots assist customers in submitting documents correctly and securely, reducing administrative burdens and enhancing operational efficiency by eliminating physical document exchanges.

7. Enhancing Efficiency in Routine Customer Queries

AI handles repetitive yet essential customer inquiries, providing instant responses and freeing up staff to focus on more complex issues, thus boosting a bank’s reliability.

8. Optimizing Banker Training with AI

AI platforms like Second Nature train an unlimited number of banking agents efficiently, allowing banks to scale without increasing human training resources, supporting higher volumes of employees.

9. Reducing Errors and Enhancing Compliance in Customer Service

AI validates and verifies customer information and documents in real-time, ensuring compliance with regulatory standards and minimizing errors in customer communications.

10. Expanding Capabilities with Multi-Language Support

Conversational AI offers multi-language support, enabling customers to interact in their preferred language, enhancing inclusiveness, satisfaction, and expanding the bank’s global customer base.

Exploring the Future of Conversational AI in Banking

Conversational AI is reshaping customer interactions and streamlining operations in the banking sector. Future advancements suggest even broader applications for conversational AI. Balancing automated solutions with human expertise remains crucial for addressing complex or sensitive customer needs.

Conclusion

Technologies like Capacity, an AI-driven support automation platform, are becoming increasingly significant. Capacity integrates seamlessly with existing infrastructures, automating routine tasks and enhancing operational efficiency, positioning banks to excel in the digital landscape. Adopting advanced AI solutions like Capacity enables banks to meet current demands and adapt quickly to future changes.

global trade equity

Private Equity’s Role in Driving Innovation in Logistics

The logistics industry undergoes constant change, especially as workflows get more complicated. Businesses can achieve cost efficiency while maintaining good customer rapport in many ways, but all need sufficient funding. Private equity firms make solutions for those logistical headaches financially viable. These solutions often utilize the latest innovations and future-proof the logistics business for years.

Read also: Innovations in Logistics Management for Faster and More Efficient Global Trade

Still, that’s all in theory. Applying the strengths of private equity gets a bit complicated. Business owners must invest the funds in the right strategies, and not every discovery may be relevant to your needs.  Understanding the specific benefits of private equity is crucial for driving innovation in the logistics industry.  

What’s the Role of Private Equity in Logistics?

Private equity funds play a crucial role in driving change in logistics. Given the dynamic nature of the industry, ongoing investments in innovation are essential for staying ahead. Private equity firms, specifically those with dedicated fund administrators, have better access to capital and resources, enabling companies with growth potential to thrive. With financial backing from private equity firms, logistics companies can easily access new technologies, infrastructure, etc., helping them optimize their operations.

Additionally, private equity firms bring in experts who can immediately support a logistics business. For example, these experts can dedicate their time to following the latest news on global logistics and capitalizing on potential avenues for profit at a moment’s notice. Private equity firms often prioritize the bottom line and seek to make supply chains more cost-efficient without compromising quality.   

How Does Private Equity Drive Innovation?

Private equity helps drive innovative change in logistics in several ways.  Whether implementing new technologies, overhauling workflows, or implementing green practices, the involvement of private equity makes growth much more attainable.

Let’s explore private equity’s role in future-proofing logistics: 

Modernized Systems

Updating outdated systems is essential for logistics companies to stay competitive. Time is one of the most valuable currencies for a logistics company. Even the slightest of delays can affect the process for the entire workflow.  Delays from technical issues and slow software play a non-too-small role in overall efficiency.

Companies backed by private equity are better positioned to invest in modern IT infrastructure, enabling better integration and communication across the supply chain. Modern systems can improve everything from order processing to inventory management, and they are faster than the old systems. 

Sustainable Initiatives

Private equity firms play a critical role in supporting a business’s sustainability goals. Their involvement and financial backing enable logistics businesses to embrace green logistics practices. For example, companies may transition to sustainable packaging solutions for impact-sensitive goods, or adopt efficient route-planning strategies to minimize fuel consumption and carbon emissions. 

These investments not only ensure compliance with environmental regulations, but also cater to growing consumer demand for eco-friendly shipping practices. 

Social Networking

Social networking tools can enhance communication and collaboration within logistics companies. After all, even the best software tools in logistics won’t matter if nobody can communicate efficiently. These platforms allow for real-time updates and feedback, improving coordination between different parts of the supply chain. 

Invest in technologies that connect employees, suppliers, and customers more effectively. Utilizing accessible yet feature-rich messaging apps like Slack, gaining access to Google’s office suite, and the fastest internet speeds available ensure every worker knows what they’re doing at a moment’s notice. 

Data Analytics

Data analytics is a powerful tool for logistics companies. Using data analysis, companies can make everything smoother, from general operations to corporate decision-making. Utilizing data analysis means they don’t have to work in the metaphorical dark of the logistics industry. 

PE firms may invest in advanced analytics tools to help logistics companies optimize routes, manage inventory, and improve customer service. Good examples include AI predictive models, which can simulate scenarios for your project and provide potential solutions before they happen.  

Automation 

Automation is the most apparent innovation for logistics and with good reason. Although human intervention will always be necessary, automation significantly speeds up workflow at little cost.  After all, some tasks may be simple, but they can be repetitive and mundane. Boredom is a silent productivity killer, so automating these dull processes eliminates the threat. 

Implement automation to help logistics companies speed up their operations and reduce the likelihood of human error.  Proper automation can lead to faster delivery times, lower operational costs, and let people focus on more complex tasks for the project. 

Optimization

Optimizing existing workflows can help logistics companies improve their overall output and productivity. From implementing inventory management systems to enhancing warehouse management, these changes are key to enhancing workflows.  On the software side, route optimization software finds the quickest and most cost-effective paths for deliveries that streamline shipments. 

Meanwhile, monitoring technologies allow logistics companies to track shipments and equipment in real-time. It ensures workflow is error-free and keeps a record in case something unfortunate happens. The added control over the supply chain enhances the reliability and transparency of logistics operations.

Final Thoughts

Private equity is essential in driving innovation in logistics. Through smart investments, improved operations, and leveraging their connections, PE firms help logistics companies adopt the latest trends in technology and effective management strategies. Ultimately, PE firms provide financial freedoms that make logistics easier to handle. 

Author Bio

Edrian is a college instructor turned wordsmith, with a passion for both teaching and writing. With years of experience in higher education, he brings a unique perspective to his writing, crafting engaging and informative content on a variety of topics. Now, he’s excited to explore his creative side and pursue content writing as a hobby.

                             

                               

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Online Banking Market to Reach Over USD 48,820.39 Million By 2031

Online banking, or Internet banking, represents an electronic payment system enabling users to conduct financial transactions via the Internet. This platform offers a wide array of services traditionally available at physical bank branches, including fund transfers, deposits, and bill payments. Key advantages such as rapid fund transfers, round-the-clock availability, ease of operation, transaction tracking, and enhanced convenience have driven its adoption across corporate banking, retail banking, and investment banking sectors.

Read also: Retail Banking Market Set to Reach $3.15 Tillion by 2032 with High Growth in Large Bank Segment 

According to Consegic Business Intelligence, the online banking market is experiencing rapid growth, with projections indicating a substantial increase in market size from USD 16,819.81 million in 2023 to over USD 48,820.39 million by 2031, marking a robust CAGR of 14.2% from 2024 to 2031.
The growth of online banking is strongly bolstered by the widespread adoption of smartphones and increased internet penetration globally. 

The rising number of smartphone users worldwide and expanding internet access have significantly boosted demand for online banking services. Many banks now offer real-time payment options, bill payment features, and comprehensive banking functionalities through mobile applications. For instance, smartphone adoption in Europe is expected to reach 83% by 2025, up from 79% in 2021, while the Asia-Pacific region anticipates reaching an 84% adoption rate by 2025, compared to 74% in 2021. Additionally, as of 2022, approximately 5.3 billion individuals, representing 66% of the global population, use the Internet, with a notable 6.1% growth rate from the previous year. These statistics underscore the increasing reliance on digital platforms for financial transactions and services.

Advancements in digital banking services further propel market growth. Banks and financial institutions worldwide are undergoing digital transformations to meet evolving consumer demands. For instance, Citi Bank launched its CitiDirect commercial banking platform in July 2023, integrating global products and services into a single digital platform. Similarly, ICICI Bank introduced iFinance in October 2023, providing users with a consolidated view of their savings and current accounts through mobile and online platforms. These innovations not only enhance customer experience but also drive the adoption of online banking services.

Despite the promising growth prospects, the online banking sector faces several challenges, primarily related to security and operational issues. Online banking platforms are susceptible to service disruptions caused by internet connectivity issues and technical glitches, potentially hindering users’ access to their accounts. Moreover, security concerns such as identity theft and unauthorized access via compromised login credentials remain significant deterrents to widespread adoption. These challenges necessitate continuous improvements in cybersecurity measures and robust infrastructure to safeguard user data and maintain service reliability.

Looking ahead, the boost of banking institutions worldwide presents significant growth opportunities for the online banking market. Banks are pivotal in delivering a wide range of online banking services, including transactional, informational, and communicative services, to meet diverse customer needs. For example, as of 2022, the United States boasted approximately 4,136 commercial banks and 69,905 branches, while the European Union had approximately 5,441 banks, with Germany alone accounting for 28% of the total. This extensive network of banking institutions underscores the growing accessibility and availability of online banking services, thereby fostering market expansion.

Based on market segmentation, online banking services are categorized into informational, transactional, and communicative services. Transactional services, which facilitate money transfers, bill payments, and investment activities, dominated the market with a revenue share of 49.27% in 2023. Companies like Fiserv Inc. play a crucial role in offering digital payment solutions that support real-time transactions, contributing to the segment’s growth. Meanwhile, communicative services, allowing users to interact with banks for inquiries and support through virtual chatbots, are poised to witness the fastest growth rate. For instance, ICICI Bank’s iPal Chatbot enhances user interaction and service efficiency across multiple digital platforms.

Geographically, the Asia-Pacific region emerged as a key revenue generator for online banking, accounting for USD 4,248.12 million in 2023. With a projected CAGR of 14.7%, driven by digitalization initiatives and a robust network of banking institutions, the region is expected to reach USD 12,688.42 million by 2031. Similarly, North America anticipates a CAGR of 14.4%, fueled by major players like Fiserv Inc. and Citi Bank expanding their digital banking solutions across the region.

In conclusion, the online banking market is poised for substantial growth driven by technological advancements, increasing smartphone penetration, and expanding internet connectivity. While challenges persist, including security concerns and operational vulnerabilities, the sector’s expansion is bolstered by the growing presence of banking institutions and ongoing digital transformations. These factors collectively underscore a promising future for online banking, offering enhanced accessibility, convenience, and efficiency in financial services globally.

Authored by Kushal, a Professional Content Writer at Consegic Business Intelligence.

Source: Consegic Business Intelligence: Online Banking Market

 

How Supply Chain Issues Contribute To Inflation

Escalating tensions in the Middle East increased prospects of renewed supply chain disruptions following Hamas’ surprise attack on Israel and Israel’s subsequent invasion of Gaza. A new phase of the ongoing conflict saw Yemeni-based Houthi militants attacking cargo ships using the Red Sea and Suez Canal to move goods, particularly oil. This is a major trading route, but several cargo ship operators suspended Red Sea operations over concerns about possible attacks.

Read also: Global Commodity Prices Plateau, Threatening Inflation Targets Amid Geopolitical Tensions

The Red Sea’s role in global trade is significant. It allows cargo traffic to move between the Indian Ocean and the Mediterranean Sea, a much more efficient route compared to others. With some shippers choosing to use longer routes, it can delay the delivery of goods, with oil being one of the major commodities shipped through the Red Sea route to reach Europe and the United States. Choosing a longer delivery route could cause potential delays and near-term supply shortages. Markets will be watching closely to see if supply chain disruptions resulting from impediments to shipping on the Red Sea will have inflationary effects.

By early January of this year, oil prices remained steady and overall inflation moderated significantly, indicating that to this point, shipping challenges on the Red Sea had not yet translated to discernible changes to inflation’s impact. After peaking at a 9.1% rate for the previous 12-month period as of June 2022, inflation as measured by the Consumer Price Index (CPI) was down to 3.4% for all of 2023. Supply chain bottlenecks were a major concern during inflation’s surge in early 2021. The gradual resolution of many of those issues contributed to the improved inflation environment.

Will supply chain issues again become a flashpoint for the markets given the ongoing conflict in the Middle East?

EVOLVING SUPPLY CHAIN CONCERNS

Supply chain issues in 2024 differ from what initially sparked inflationary concerns in 2021. At that time, pent-up consumer demand spiked following the economy’s “shutdown” phase, due to the COVID-19 pandemic. As consumers ramped up spending, supported by emergency government support programs to households and businesses, the global economy faced a shortage of commodities, parts or products that resulted in a supply-demand imbalance, forcing prices higher.

“Higher inflation reflected a restricted supply of goods at the same time that there was strong demand for many of those same goods,” says Tom Hainlin, national investment strategist at U.S. Bank. Energy and food products were leading drivers as inflation soared. The war between Russia and Ukraine, for a time, interrupted some shipments of energy and agricultural commodities from both countries. China’s COVID-19 lockdown policies, which were in place until late 2022, hampered manufacturing and shipment of goods from Chinese firms.

The Red Sea’s role in global trade is significant. It allows cargo traffic to move between the Indian Ocean and the Mediterranean Sea, a much more efficient route compared to others.

Yet supply chain issues affecting a wider range of products also contributed to the problem. Some companies had difficulty keeping up with demand, sourcing components needed to manufacture products or finding enough workers to fill production needs. In addition, transportation challenges arose, including a backup of shipping traffic in some ports and a shortage of truckers to haul freight over long distances.

For the most part, the worst of these challenges have subsided. Manufacturer supplies improved and consumers are finding most goods readily accessible. The economy also transitioned from one driven by demand for goods to increased spending on services, including travel and entertainment.

COMMODITIES MARKETS ADJUST

Significant improvement occurred in the broader commodity markets by the end of 2022. For example, in the spring of 2021, shortages of building materials hindered construction of new homes and remodeling projects for existing homeowners. That drove prices of lumber and other materials dramatically higher. Since that time, supply levels improved, and lumber and other materials costs declined. 

Similar trends occurred in the energy sector. The price of a barrel of crude oil  topped out at $123.70 in March 2022. For a period of several months, Americans paid much higher gasoline prices than they had over the prior two years. 

However, supplies were bolstered, and demand eased, helping bring prices down. As of mid-January 2024, oil stood slightly above $70/barrel a drop of more than 40% from its peak. 

LABOR SHORTAGES AND OTHER CHALLENGES

Some issues may persist because there are not enough workers to fill available American jobs. “While supplies and transportation hubs seem to be keeping pace these days, labor shortages may be the biggest issue affecting the supply chain,” says Rob Haworth, senior investment strategy director at U.S. Bank Wealth Management. 

Based on recent jobs data, 1.5 positions are open for every available worker, demonstrating a need for more workers to fill available jobs. 

In today’s environment, unemployment lingers near historic lows and job openings remain high. “The major challenge for many employers is whether they can attract and retain sufficient quality labor to meet their production demands,” says Hainlin.

WHERE WE GO FROM HERE

The Red Sea shipping issue is one of the latest challenges facing supply chains. It’s not clear at this point whether it will create a significant economic impact that could fuel an inflation uptick. The Federal Reserve remains focused on bringing inflation down to its target range of 2%. The Fed raised the short-term target federal funds rate by 5.25% over a 16-month period. Because inflation dropped significantly from its peak, the Fed has indicated it may be prepared to start cutting the fed funds rate this year, but the timing of such a move is difficult to predict. Interest rates remain higher across the broader market, resulting in more expensive borrowing costs. This was one of the Fed’s objectives, designed to help lower demand, which could also help ease supply pressures and slow inflation.

Through all of this, the U.S. economy demonstrated resilience in 2023, avoiding a recession. The economy grew by about an annualized rate of 2% in the first half of the year. Growth jumped to an annualized rate of 4.9% in the third quarter. Persistent consumer demand and a strong jobs’ market greatly influenced economic growth. Investors will continue to monitor these data points in the months ahead to determine the impact on corporate profits and stock prices.

Since the Lincoln administration signed its national bank charter No. 24 in 1863, U.S. Bank has drawn on its financial strength to serve customers. This has been especially evident in times of need, such as during the COVID-19 pandemic. U.S. Bank was proudly named the most essential bank amid the pandemic in a ranking by The Harris Poll. Notable recent honors include being named one of the 2023 World’s Most Ethical Companies by the Ethisphere Institute, the ninth consecutive year U.S. Bank has been honored; its U.S. Bank Mobile App being rated best for customer service by Business Insider Intelligence; and being honored with a spot on the 2023 DiversityInc Top 50 Companies for Diversity.

global trade supply chain

Resiliency, Wherever You Can Get It: Uncertainty In Global Supply Chains Is Going To Stay

Citi has launched its latest Global Perspectives & Solutions (Citi GPS) report titled “Supply Chain Finance: Uncertainty in Global Supply Chains Is Going to Stay.” Its findings indicate that in an environment of stabilizing trade flows and cooling goods demand, disruption remains top of mind for businesses reliant on global supply chains.

Read also: Geopolitics, not Economics, is Front and Center for Global Supply Chains

The report, which follows 2021’s report titled “The Complicated Road Back to ‘Normal,’” draws insight from Citi Research’s propriety Global Supply Chain Pressure Index, trade flows and survey responses from multinational corporations and their suppliers globally.

As Citi’s premier thought-leadership product, Citi GPS is designed to help readers navigate the most demanding challenges and greatest opportunities of the 21st century. Citi accesses the best elements of a global conversation with senior Citi senior professionals, academics and corporate leaders to anticipate themes and trends in today’s fast-changing and interconnected world.

The Citi Global Supply Chain Pressure Index, outlined in the report, continued to ease on the back of a slowdown in global consumer’s demand for goods. Core goods inflation is expected to alleviate as heightened supply chain pressure has been a key driver of price pressure. The report cautions that while the decrease in demand is an important driver of loosening supply chain pressures, these developments are also a sign of mounting recessionary risks across countries and globally.

Citi Treasury and Trade Solutions (TTS) enables clients’ success by providing an integrated suite of innovative and tailored cash management and trade finance services to multinational corporations, financial institutions and public sector organizations across the globe. Based on the foundation of the industry’s largest proprietary network with banking licenses in over 90 countries and globally integrated technology platforms, TTS continues to lead the way in offering one of the industry’s most comprehensive range of digitally enabled treasury, trade and liquidity management solutions.

By analyzing the $4 trillion of average daily payment flow that TTS processes, the report finds that flows have largely stabilized after multiple disruptions in 2021 and early 2022. It is against this backdrop of stabilization, that Natural Resources and Clean Energy Transition (NRCET) trade flows grew 65% through the first three quarters of 2023 as energy prices soared globally.

“The pandemic and then the war in Ukraine demonstrated the fragility of supply chains. Many companies and customers experienced the pain of those disruptions and are now looking for resiliency wherever they can get it. While reshoring and nearshoring may seem like the next steps, buyers and suppliers alike indicate that the higher priority is resiliency or redundancy deeper into the supply chain,” notes Jane Fraser, CEO of Citi in her forward to the report. 

Citi and its research partner surveyed 2,327 global corporates for its Supplier & Large Corporate Survey as part of this report. This survey garnered powerful insights into the challenges facing companies large and small around the world, from which five themes emerged:

  • Rising prices and rising interest rates have had impact as corporates take steps to boost financial supply chain resilience
  • Corporates and their suppliers want to strengthen relationships and broaden their supplier base to mitigate further disruption
  • Pandemic disruption has given way to geopolitical tension as the primary threat to supply chain funding stability
  • Despite economic headwinds, respondents remain optimistic about the prospect for export growth
  • ESG remains an area of focus, but lack of clarity has impeded meaningful progress.

Chris Cox, global head of Trade and Working Capital Solutions at Citi said: “Given the impact from global events businesses have re-evaluated supply chain strategies. Notably, resiliency and continuity are taking center stage on sourcing through the production cycle. Another developing trend is the shift from ‘Just in time’ to ‘Just in case.’ Buyers are now building-in more resilience by purchasing earlier and holding more inventory. As a result, financing the end-to-end supply chain remains top priority.”

He continued: “How this trend plays out long term remains to be seen. Buyers, however, are focused on ensuring their suppliers have access to better and stable working capital solutions. Businesses are also accelerating the digitalization of supply chains. Digitalization enables ease of monitoring and management throughout the chain, enabling the robustness for any future disruptions.”

The digital copy of the report is available at tinyurl.com/ms64jvbt

Citi is a preeminent banking partner for institutions with cross-border needs, a global leader in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions and individuals with a broad range of financial products and services. 

Additional information may be found at citigroup.com X: @Citi; YouTube: youtube.com/citi; Blog: blog.citgroup.com; Facebook: facebook.com/citi; and LinkedIn: linkedin.com/company/citi.  

 

retail banking frontline

Retail Banking Market Set to Reach $3.15 Tillion by 2032 with High Growth in Large Bank Segment 

The retail banking market will witness over 5% CAGR between 2023 and 2032, propelled by surging deals and sales, enticing retail bankers seeking mutual benefits. This trend mirrors a symbiotic relationship among banking enterprises, where in seller and buyer both have their benefits from the deals. For instance, in November 2023, Citi, the New York-based organization, initiated the divestiture of 14 retail banking branches globally, aligning its focus towards higher-margin sectors like wealth management. Recently, the sale of its Indonesia consumer banking arm to United Overseas as Bank Indonesia (UOB), headquartered in Singapore, marked Citi’s ninth divestment in line with its strategic overhaul. This transaction represents the conclusive consumer business divestment in Asia, encompassing retail banking, credit card, unsecured lending divisions, and staff transfers, as stated by the US corporation.

The evolving landscape fosters a reciprocal dynamic, fostering a win-win scenario and further supporting the retail banking market outlook. As bankers harness innovative products and services, customers are lured by tailored offerings, augmenting transactions. Such heightened activity signifies a pivotal shift in the industry, where the exchange of value between retail bankers and customers heralds a new era of mutually advantageous engagements.

Community bank segment will undergo significant development from 2023 to 2032. These smaller financial institutions serve as pillars in local economies, catering to the unique needs of communities. Community banks foster personalized customer relationships, offering tailored financial solutions and a sense of belonging. Their emphasis on local engagement and flexible services resonates strongly, attracting customers seeking a more intimate banking experience. This elevated retail banking market demand reflects a shift towards community-centric financial services.

Debit card segment will register a noteworthy CAGR from 2023 to 2032. Debit cards offer unparalleled convenience, enabling seamless transactions while curbing debt. Their widespread acceptance and ease of use make them indispensable in everyday financial activities, resonating with a populace inclined towards prudent spending. As consumers prioritize transparency and control over finances, the escalating retail banking market share from debit cards underscores their pivotal role in reshaping payment norms.

Asia Pacific retail banking market will showcase a commendable CAGR from 2023 to 2032. With a burgeoning middle class and digital adoption, there’s a surge in demand for accessible, tech-driven banking solutions. Financial inclusivity drives innovation, propelling a need for personalized services and mobile banking.

As the region embraces fintech advancements and disruptive models, the escalating demand reflects a pivotal shift in banking paradigms, amplifying opportunities for tailored, customer-centric financial experiences in the Asia-Pacific market. For instance, in November 2023, the State Bank of India (SBI), the nation’s largest lender, and Bank of Baroda, another significant state-run bank, are intensifying efforts to expand their customer base within the CBDC pilot project’s retail segment. They aim to elevate their user count from the current 400,000 and 250,000 respectively, to reach the ambitious 1 million target set by the RBI.

 

The Rising Risk of Cybercrime in the Supply Chain bank

The Importance of Cybersecurity Training for Bank Employees

Introduction

In today’s digital age, where technology is integral to the functioning of financial institutions, the importance of cybersecurity training for bank employees cannot be overstated. As banks increasingly rely on technology to provide services and manage customer data, they become attractive targets for cybercriminals. In this article, we’ll explore the significance of cybersecurity training and how it helps safeguard the sensitive information entrusted to banks.

Understanding Cybersecurity Threats

Cybersecurity threats have become more sophisticated over the years. From phishing attacks to ransomware and data breaches, banks face a myriad of threats that can have severe consequences. It’s essential for employees to be aware of these threats and how to counteract them.

The Vulnerability of Banks

Banks store vast amounts of sensitive information, including financial data and personal customer details. This makes them a prime target for cyberattacks. Without proper cybersecurity measures and a trained workforce, banks risk exposing their customers to financial losses and identity theft.

Benefits of Cybersecurity Training

1. Enhanced Security Awareness

Cybersecurity training increases employees’ awareness of potential threats and how to identify them, making them more vigilant.

2. Effective Response

Training equips employees with the skills to respond effectively in the event of a security breach, minimizing damage.

3. Reduced Risk

A well-trained workforce is less likely to fall victim to cyberattacks, reducing the bank’s overall risk.

The Role of Bank Employees

Bank employees play a crucial role in safeguarding the institution’s digital assets and customer data. Their daily actions can either enhance or undermine the bank’s cybersecurity posture.

Elements of Effective Training

Effective cybersecurity training program involves a combination of theory and practical exercises. Employees should be well-versed in security protocols, and regular drills should be conducted to ensure readiness for real-world situations.

Compliance with Regulatory Standards

Regulatory bodies often require banks to meet specific cybersecurity standards. Proper training not only helps meet compliance but also ensures that the bank’s reputation remains intact.

Real-World Case Studies

Analyzing real-world case studies of cyberattacks on banks can serve as a powerful teaching tool. It helps employees understand the consequences of inadequate cybersecurity measures.

The Cost of Inadequate Training

The financial implications of a data breach can be catastrophic for a bank. Cybersecurity training is a proactive investment that pales in comparison to the potential losses from a security incident.

Cybersecurity Training Best Practices

A combination of continuous training, simulated attacks, and regular updates on emerging threats should form the basis of cybersecurity training best practices.

The Human Factor in Cybersecurity

Employees are often the weakest link in an organization’s cybersecurity. Cybersecurity training addresses this by making employees the first line of defense against attacks.

Staying Ahead of Evolving Threats

The digital landscape is constantly evolving, with new threats emerging regularly. Ongoing training ensures that bank employees stay ahead of these threats.

The Return on Investment

Effective cybersecurity training is not just a cost; it’s an investment. The money saved from preventing a data breach far outweighs the training costs.

Building a Security-Centric Culture

An organization that prioritizes cybersecurity training fosters a culture of security awareness, making it an integral part of daily operations.

Conclusion

The importance of cybersecurity training for bank employees cannot be emphasized enough. It is not a luxury but a necessity in today’s technology-driven banking sector. With the increasing sophistication of cyber threats, safeguarding sensitive customer data and the financial well-being of the bank itself depends on the knowledge and vigilance of its employees.