International supply chain and logistics consultancy SCALA has enhanced and systemized its industry-leading annual benchmarking service, to assist businesses in better serving their customers amidst the ongoing cost of living crisis.

SCALA’s annual benchmarking service allows businesses of all sizes to compare performance with similar and competing organizations from their own market sector and complementary industries. The service compares more than 40 key performance indicators (KPIs), including forecasting, inventory, customer service, primary and secondary transport, warehousing costs, and performance ratios.

Having been honed and built upon over nearly two decades, SCALA’s benchmarking offering has now been fully-systemized through a new partnership with SaaS cloud analytics platform KWEEVO. Through this partnership, SCALA Best Practice members will have access to a customized dashboard, fed by a robust automated data pipeline, driving instant insight generation and eliminating long and complex manual data operations.

Access to the Benchmarking service is offered to all SCALA’s Best Practice members, which currently comprise more than 30 leading organizations across the grocery, homeware and home appliance industries. The benchmarking service offers Best Practice members the capability to identify the areas in which they, and businesses across their industry, are currently performing well, as well as where there is room for improvement, such as efficiencies of supply, costs and levels of service.

About Scala

SCALA Consulting was founded in 2001 and has earned an excellent industry reputation for providing high quality supply chain and logistics expertise. The company now has an executive board of directors, all of whom have senior level business experience.

SCALA consultants work with many leading international companies.

It is our approach to create partnerships with clients, combining our external experience and expertise with our client’s own business knowledge to deliver practical solutions in order to meet future commercial requirements and drive real tangible benefits.

SCALA’s experienced team is passionate about innovating supply chain improvements and providing independent objective expertise with professionalism, diligence, and integrity.