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Port of Tacoma

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Written by Haylle Sok

PORT OF TACOMA
Don Esterbrook, chief operation officer

FTZ No. 86
Big Ship Ready: Yes
Rail: BNSF, UP
Highways: I-5, I-705
Days to Hong Kong: 12
Top Exports: Grain, Cereals, Meat
Cargo Types: Containers, Dry Bulk, Break Bulk

What infrastructure additions has the port made to support shippers over the past two years?
We made an important investment in our on-dock rail at our East Blair facility, home to our break-bulk business. By adding the on-dock rail, it reduces the chance of damage to the equipment and, ultimately, the cost to the customer—so that was a significant milestone for us.

What do you have in place to get trucks in and out fast?
This is a very important issue to us. We’ve added additional queuing area for one of our busiest terminals, added additional staging area. We’re piloting Bluetooth technology to manage and monitor truck turn times, not only in the terminal but the total time once they are in the staging area.

What’s your elevator pitch?
For the last two years we were voted highest-ranked West Coast port for ease of doing business. We worked hard to earn that business and continue to earn our customers’ appreciation for our value. It can’t be overstated enough, the ease of doing business; cargo will flow where there is the least amount of resistance and we realize that means providing service, reliability and consistency.