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Despite an ongoing, critical national shortage of truck drivers, Ruan has managed to find and retain the most valuable resource in over-the-road transportation. Consider that of the company’s 5,200 employees, 4,200 are drivers. Those drivers have access to managers who direct individuals and fleets from the company’s 270 sites nationwide. That has a lot to do with the company having an astounding 99.8 on-time delivery rate while enjoying a driver turnover rate that’s just one-fifth of the industry average. ruan.com
