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  February 15th, 2016 | Written by

DHL eCommerce Launches Domestic Delivery Service in Thailand

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  • Thailand identified as key market in Southeast Asia by Deutsche Post DHL Group's global Strategy 2020.
  • New DHL domestic delivery service in Thailand offers next-day delivery to key urban centers.
  • Thai small and medium enterprises are expected to benefit most from new DHL domestic delivery service.

DHL eCommerce, a division of the world’s leading logistics company, Deutsche Post DHL Group, has expanded its operations into Thailand and is offering end-to-end domestic delivery service for Thai ecommerce merchants.

With its new service, DHL eCommerce is offering a range of unique service options that caters to Thailand’s burgeoning ecommerce market.

Understanding that a strong backbone for ecommerce growth lies in a good logistics system, DHL eCommerce aims to enable a better ecommerce experience for both consumers and merchants through efficient logistics and a seamless online shopping experience. Major additions will be made to DHL’s delivery infrastructure in the country, including a 32,000 square-foot central distribution center in Bangkok and a network of over 20 depots located throughout Thailand.

To meet increasing business demands, DHL plans to more than double the number of depots in Thailand by 2017 and expand its fleet primarily in two-wheel vehicles that can operate more efficiently in the traffic situations in Thailand’s major cities.

As part of its service offerings, DHL eCommerce will provide next-day delivery to all urban areas, and a two- to three-day delivery to all other locations.

Thailand, with its tremendous growth potential, fast ecommerce adoption and high smartphone penetration rates, has been identified as the first Southeast Asian country to launch DHL eCommerce’s domestic delivery service in line with our group’s Strategy 2020,” said Thomas Kipp, CEO, DHL eCommerce. “The Thai ecommerce market is expected to more than triple in size between now and 2020 and with this investment, we are well positioned to support the growth of e-commerce businesses in Thailand.”

“We see major strategic opportunities for ecommerce growth in Thailand, particularly with the Asean Economic Community which is expected to increase the movement of goods within the region,” said Malcolm Monteiro, CEO, Asia Pacific, DHL eCommerce. “Despite ecommerce already being a billion-dollar sector with extremely rapid adoption, Thailand’s e-commerce share of the retail market is still relatively low compared to other high-growth economies. Only 1.7 percent of total sales in Thailand are obtained from ecommerce, compared to more than 10 percent in China. Thailand is ranked as one of our top priority markets in Southeast Asia: its expected annual market growth of more than 20% (from 2014 to 2020) is likely to be largely driven by significant numbers of SMEs beginning to extend their business models into online marketplaces.”