Crowley Combining Puerto Rico Facilities into Single Logistics Services Center - Global Trade Magazine
  May 12th, 2016 | Written by

Crowley Combining Puerto Rico Facilities into Single Logistics Services Center

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  • Crowley is deploying one warehouse management system that will optimize shipment tracking.
  • Crowley GM: By consolidating operations into a single logistics center, we will serve our customers more efficiently.
  • Crowley’s services in Puerto Rico include, consolidation, ocean and land transportation, and customs brokerage.

Crowley Maritime Corp. is consolidating its Caribbean logistics services into a single new facility in Guaynabo, Puerto Rico.

The carrier said the move reinforces its commitment to the Puerto Rico market and enhancing its suite of shipping and logistics solutions for consumers and businesses.

The new, combined logistics services center is located in Free Trade Zone #61, in Guaynabo.

Crowley began shifting its less-than-containerload and cross-dock business to the new location. The consolidated warehouse and distribution center operations were fully up and running on April 18.

The new facility has more truck dock doors than the previous facilities. To further expedite cargo handling and visibility, Crowley is streamlining its technology by deploying one warehouse management system (WMS) that will optimize shipment tracking from origin to final destination.

“By consolidating our non-vessel-operator-common-carrier and less-than-container load operations into a single logistics services center, we will be able to serve our customers more efficiently and handle increased cargo throughput, thereby providing an even higher level of service,” said Ayesha Diaz, general manager of Crowley’s Caribbean logistics group.

Crowley’s full portfolio of shipping and logistics services in Puerto Rico includes: LCL and full container load (FCL) shipping, cargo consolidation and deconsolidation, inland transportation, customs brokerage, cargo insurance, warehousing, and pool-point distribution.

The latest customer service improvements are a continuation of Crowley’s ongoing $500 million investment in the U.S.-Puerto Rico trade. The company recently broke ground on a construction project for a new pier at its Isla Grande Terminal in San Juan. The project is designed to accommodate Crowley’s two new liquefied natural gas (LNG)-powered, Commitment Class ships, which are under construction. Crowley’s terminal expansion also includes the installation of three new ship-to-shore container gantry cranes, new truck access gates, reefer plugs, new containers and container handling equipment, and more.

Crowley has served the Puerto Rico market since 1954, longer than any other carrier in the trade, and occupied the 75-acre Isla Grande Terminal the entire time, making it the longest continual occupant of any Jones Act carrier in the trade. The company, with over 250 Puerto Rico employees, is also the No. 1 ocean carrier between the island commonwealth and the U.S. mainland with more weekly sailings and more cargo carried annually than any other shipping line.

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