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Dispatch Expands Its Last-Mile Delivery Service Into California and New York

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Dispatch Expands Its Last-Mile Delivery Service Into California and New York

Dispatch is growing to meet the increasing last-mile delivery demand, with service expansion resulting in increased market share for customers and access to a larger network of independent contractor drivers

Dispatch, the leading B2B last-mile delivery platform, today announced it is expanding its service into California and New York. As of June 20, Dispatch now services the Los Angeles, San Jose, and Orange County areas, and will provide service to additional California cities, Oakland and Inland Empire, as well as Long Island, New York beginning July 7.

Dispatch is helping to innovate the last-mile delivery space by offering an expansive network of crowdsourced drivers available to deliver packages for businesses submitting delivery orders in the user-friendly platform.

With Dispatch currently available in 57 U.S. cities across 34 states, company expansion means that in addition to offering the most accurate navigation data for routing, Dispatch is growing opportunities for the company’s nationwide network of drivers serving as independent contractors. Larger service areas also means more opportunities for businesses looking to simplify day-to-operations, manage fleet and gain end-to-end visibility through routing, tracking, and managing deliveries via tech solutions like Dispatch Marketplace, Connect, or the API.

“We are growing to accommodate the needs of the final-mile delivery industry and providing capacity-building solutions for our B2B customers,” said Dispatch CEO and Co-founder Andrew Leone.

“Dispatch customers include companies needing parts delivered to their jobsite to complete a repair, as well as companies that are using our Dispatch Connect technology to optimize and create efficiencies in routing their vehicles. Dispatch is also a solution for companies that have done away with their delivery vehicles and opt to use Dispatch as their outsourced fleet, so we look forward to providing our last-mile delivery platform within the California and New York markets to meet the growing need.”

According to Pitney Bowes, 4,160 packages were shipped every second in 2020 and that volume is expected to double, reaching 266 billion in 2026. With these projections, the entire last-mile delivery industry must keep evolving to service the growing needs of businesses and consumers in need of same-day service like Dispatch provides to its customers.

Meeting the demands for innovative last-mile delivery service solutions by expanding into additional areas of the country increases market share for customers and allows small to medium-sized businesses to gain a competitive advantage by using Dispatch. Serving as the industry standard in final-mile delivery, the company’s growth also includes the need for hiring additional employees to provide exceptional customer service to Dispatch customers.

About Dispatch

Dispatch is the leading B2B last-mile delivery platform. Replacing traditional courier services by offering on-demand deliveries with real time updates and dynamic ETAs since 2016, Dispatch empowers businesses to Deliver More* for customers. Dispatch simplifies last-mile deliveries for businesses via in-platform connection with a growing network of independent contractor drivers. Dispatch currently operates in more than 50 U.S. markets. For additional information, visit www.dispatchit.com.

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Trax and Project44 Advise Leaders to Implement End-to-End Visibility for Supply Chain Control Amidst Continued Disruptions

Trax and project44 executives co-host webinar about creating resiliency to help supply chain leaders prepare for continued supply chain disruptions

Trax Technologies (Trax), the global leader in Transportation Spend Management (TSM) solutions, announced it will host, along with project44, a webinar for industry leaders seeking solutions to regain control of the supply chain.

“Disruption is Normal, End-to-End Visibility is the Path to Resiliency,” to be held on Wed., May 25 at 11 a.m. EDT, comes during a time when global supply chains are impacted by pandemic fallout, a protracted labor shortage and the Russian Invasion of Ukraine–all of which are contributing to increased energy and fuel prices. Additionally, U.S. inflation remains above an 8% annual rate, close to the fastest pace in 40 years as increased pricing places added pressures on the economy and supply chain.

The co-hosted webinar will feature Chris Cassidy, executive vice president of global sales & strategic partnerships at Trax, and Bart De Muynck, chief industry officer at project44. The pair will share the benefits of end-to-end visibility within the supply chain and how to achieve this disruption-proof method of planning and implementation, which creates resiliency and better decision making.

“Gaining end-to-end visibility for financial and physical flows leads to smarter decision making that ultimately creates resiliency, which is a quality every company touching the supply chain needs moving forward,” said Cassidy. “With so many supply chain leaders looking for answers to ensure control and performance efficiency for future disruptions, now is the time to invest and embed a technology-enabled control tower ecosystem strategy to drive actionable insights through data quality, establishing baselines by regions and mode, readjusting forecast goals and making informed, smarter decisions relevant to supply chain transportation cost to serve.”

Throughout the webinar, Cassidy and De Muynck will explore ways to identify, manage and forecast disruption risks and impacts through the practice of strategic preparation and implementation, coupled with the use of structured visibility platform technology.

“Attending this webinar is a good step to ensuring leaders are not waiting out a disruption cycle that may not end,” said Bart De Muynck. “Trax and project44 are hosting this webinar to provide industry leaders with methods to make smarter decisions that will positively impact their respective companies, regardless of disruption.”

About Trax Technologies

Trax is the global leader in Transportation Spend Management solutions. Trax elevates traditional Freight Audit and Payment with a combination of industry leading cloud-based technology solutions and expert services to help enterprises with the world’s more complex supply chains better manage and control their global transportation costs and drive enterprise-wide efficiency and value. With a global footprint spanning North America, Latin America, Asia and Europe, Trax delivers data-based visibility and insights, higher savings and better control of transportation spend for shippers and 3PLs/4PLs of all sizes. For more information, visit www.traxtech.com.

shippers opendock Loadsmart, a leading freight technology company, today announced the appointments of Tish Whitcraft as chief customer officer

Loadsmart’s Opendock Enhances Driver Safety, Reduces Shipment Delays at Warehouses

Opendock software upgrade places additional emphasis on improving warehouse efficiency, data insights and driver safety

Loadsmart, a leading freight technology company, announced today that 70,000 carriers have scheduled seven million appointments at 3,000 warehouses within the last year using its Opendock dock appointment scheduling software, reducing detention times and creating safer driving conditions.

Warehouses use Opendock to plan truck loading and unloading, as well as allow carriers to schedule their arrival times and identify docks with long waiting periods, without any interaction with the warehouse staff.

Loadsmart officially showcased the latest version of Opendock during a live demonstration at FreightWaves’ The Future of Supply Chain in Rogers, Ark. May 9-10. The latest version places additional emphasis on improving warehouse efficiency, data insights and driver safety.

“Opendock saves warehouses time and money by eliminating thousands of phone calls and emails to schedule appointments, while making it easier for carriers,” said Jeff Booth, director of commercial strategy, Loadsmart. “With detention time costing the industry over $1B annually, Opendock’s scheduling software helps reduce dwell time with appointments and visibility.”

By increasing efficiency and reducing dwell times, Opendock gives time back to drivers which directly impacts driver safety. The U.S. Department of Transportation1 reports that an added 15 minute dwell time increases the possibility of crash rate by 6.2%. Drivers tend to try to make up for time spent sitting at docks by driving faster and more aggressively once they leave the warehouse to get back on delivery schedules.

Long wait times can also bleed late into the night so some drivers are driving more tired than expected. Truck driver fatigue is a significant concern for industry professionals and other drivers alike. A Federal Motor Carrier Safety Administration2 (FMCSA) sponsored study finds a correlation between longer detention times and driver fatigue.

Additionally, the study reveals that about 18% of driver work time is spent rescheduling after long wait times that cause driver delays and could cause driver fatigue.

Opendock produces improved warehouse-carrier communication to tackle these issues, while providing useful data about warehouse traffic. The new version of Opendock includes enhanced in-and-out tracking, dwell time measurements, and carrier scorecards that give warehouses the data they need to measure, understand, and ultimately reduce truck wait times.

With this unlocked data, warehouses can continue to drive efficiency, impacting both driver safety and truck availability. Because Opendock now includes improved data insights, like truck on-time arrival rates and dwell time, Loadsmart envisions future warehouse-carrier solutions for Opendock, including warehouse self check-in, carrier and shipper score carding for collecting reviews and deadhead reduction.

  1. U.S. Department of Transportation. “Estimates Show Commercial Driver Detention Increases Crash Risks and Costs, but Current Data Limit Further Analysis,” Office of the Inspector General; 31 January 2018.

  2. Federal Motor Carrier Safety Administration. “Driver Detention Times in Commercial Motor Vehicle Operations,” Dunn, Naomi J.; Hanowski, Richard J.; Hickman, Jeffrey S.; Soccolich, Susan; December 2014.

Loadsmart acquired Opendock in Nov. 2021, and raised $200M in February 2022, reaching a $1.3B valuation. Loadsmart investors include CSX, Home Depot Ventures, Maersk Growth and Ports America. The Loadsmart acquisition provided Opendock with the resources and logistics knowledge required to build the best in-class dock scheduling solution in the industry.

About Loadsmart

Transforming the future of freight, Loadsmart leverages technology and logistics data to build efficiency around how freight is priced, booked and shipped. Pairing comprehensive logistics technology with deep-seated freight industry expertise, Loadsmart fuels business growth, simplifies operations and increases efficiency for carriers and shippers alike. For more information, visit: www.loadsmart.com. Move more with less.

herman innovation inc

The Right Way to Build Sustainable Innovations

Driven by next-gen innovations across sectors like energy and agriculture, the $10 billion global sustainable technology market is expected to grow more than seven-fold by 2030. Read on and learn why the best sustainability programs put innovation front and center.

The core of sustainability is opportunity, not compliance

While there is broad agreement in the international business community about the social and environmental value of corporate sustainability programs, no such consensus exists around how these programs can best serve a company’s bottom line. This is a shame, since the most exciting developments in the sustainability space are being driven by technologists and innovators, not compliance officers.

According to a recent Deloitte survey of more than 2,000 executives from 21 countries, 79% of business leaders agree that the world is approaching a climate change tipping point; even more of them (88%) believe immediate action is necessary. However, the report found that respondents were uncertain about what such action should actually look like. For example, executives said they were more likely to have “used more sustainable materials” in the past than to have “developed new climate-friendly products or services.” In other words, there is a relatively widespread unwillingness among companies to embed sustainability principles into their core cultures.

A Harvard Business Review article from back in 2009 stated this problem clearly: “Most executives treat the need to become sustainable as a corporate social responsibility, divorced from business objectives.” In fact, the true winners in this space will likely be the ones who embed sustainable, planet-friendly thinking into every aspect of their organization, rather than haphazardly and at the margins.

Increasingly, large organizations are waking up to this new reality, but in many cases there is deep uncertainty about where to begin. The scope of a genuine sustainability program can be daunting, and the payoff might seem remote. Indeed, many firms struggle to quantify their carbon footprint—methodological inconsistency remains a big challenge—let alone articulate a coherent climate action roadmap that aligns with their growth and innovation targets.

An intelligent sustainability program, like a good innovation strategy, should aim to secure options for future growth and, ultimately, grant your organization some operational breathing room in conditions of uncertainty and crisis. In this sense, it pays to get started quickly.

Set your sustainability goals before you figure out how to achieve them

To help integrate sustainability practices into your organization, consider setting your energy goals before assessing and allocating the necessary resources. We might call this the visionary, or target-first, approach to sustainability.

This approach may seem counterintuitive at first, but it has several virtues that may help your organization go from zero to one on sustainable innovation. Adopting a target-first mindset will help you embed environmentally-friendly thinking and sustainable practices into every aspect of your company, from process to product. It will also allow you to actively work towards building a better future instead of passively reacting to tomorrow’s crises.

Some companies may be tempted to make minor sustainability conciliations purely for the purpose of promoting them in a self-congratulatory fashion. This tactic, sometimes pejoratively called “greenwashing,” essentially treats climate policy as a marketing or PR function. Apart from its questionable ethics, the greenwashing approach fails to acknowledge the immense business potential of sustainability.

Sustainable innovation is a rapidly growing space that has the potential to fundamentally transform the future of business. The global green technology market size was valued at just over $10 billion in 2020; it’s projected to exceed $74 billion by the decade’s end.4 Partly driving this anticipated growth are a series of breakthroughs in the emerging technologies space, including developments in the Internet of Things (IoT), cloud computing, and artificial intelligence (AI).

The most promising next-gen innovations in the green space include:

  • Smart energy management tools: Recent developments in IoT and AI technologies have made it easier than ever to gain effective insights into energy usage data. Read the U+ report How AI Can Save the Energy Industry Billions in 2022 and Beyond for a closer look at the energy sector’s exciting future.

  • Air pollution monitoring: Thanks to a combination of next-gen technological solutions and record-low pollution sensoring costs, organizations are increasingly replacing legacy systems with connected ones, allowing personnel to draw upon actionable data in real time.

  • Smart waste management: Innovations in wireless sensor technology are creating unprecedented levels of efficiency in the waste disposal process, allowing stakeholders to optimize their operations according to on-demand data.

  • Sustainable farming: Sophisticated IoT and machine learning interventions, as well as new sensor technologies, are driving change across a range of agricultural outputs, from irrigation to seeding.. Also, breakthroughs in farming analytics have made it possible to minimize per-acre resource consumption while radically lowering costs. These solutions are all notable for their scale, sophistication, and ambition. A technological leap forward in any one of them could have an enormous impact on the long-term trajectory of their respective sectors.

The demand for genuinely sustainable innovation is as popular with consumers as it is with regulators, and it continues to grow. The organizations that will capture the largest share of the rapidly expanding green technology market will be those that adopt a target-first mindset, align their environmental plans with their core business goals, and get an early start building tomorrow’s sustainable infrastructure. These tactics make up a long-term strategy that will ensure better results than, for instance, hiring a green PR team and posting pictures of recycling bins on Instagram.

The climate crisis is more urgent than ever. It no longer pays to focus on virtuous messaging. The time has come to innovate, build, and iterate—in short, to invest in virtue itself.

About Jan Beránek

Jan Beránek is chief executive officer and founder for U+, a leading global digital product development company, specializing in corporate research and development, the launch of corporate and startup innovations, and the transformation of Fortune 1000 companies’ digital ideas into real products. During the past 12 years, U+ has successfully turned more than 90 ideas into reality with total valuation exceeding $1B in the fintech, energy, telco, e-health and automotive industries. For more information, please visit https://u.plus/.

shippers opendock Loadsmart, a leading freight technology company, today announced the appointments of Tish Whitcraft as chief customer officer

Loadsmart Welcomes New Chief Customer Officer and Chief Operating Officer

Loadsmart hires executive officers Tish Whitcraft and Marcello Mastioni.

Loadsmart, a leading freight technology company, today announced the appointments of Tish Whitcraft as chief customer officer and Marcello Mastioni as chief operating officer.

In her new role as chief customer officer, Whitcraft will be leading sales, onboarding, customer experience and revenue operations, and growing customers across the portfolio of Loadsmart’s logistics service offerings and technology products. Before joining Loadsmart, Whitcraft was chief customer officer at OpenX, a global leader in adtech, where she was responsible for all income-related functions for over $600 million in global revenue.

“Tish brings to Loadsmart more than 20 years of experience in building and leading customer-driven revenue ecosystems,” said Felipe Capella, Loadsmart co-founder and co-CEO. “With Tish’s extraordinary experience in the areas of sales, customer journeys and sales operations, she will play a pivotal role in growing our customer base.”

As chief operating officer, Mastioni is augmenting the impact of the Loadsmart product, engineering, marketing and customer service organizations by promoting an explicit data and results-driven model. Prior to joining Loadsmart, Mastioni was chief operating officer for NASDAQ real estate technology and services company Altisource, and previously spent several years at the Expedia Group in leadership roles.

”Marcello brings us a unique combination of leadership, business acumen and agile process expertise,” said Capella. “I am confident in his ability in this new role to advance the company towards our vision of becoming the number one platform for digital logistics execution by 2023, by further developing our strategy and doubling down on a useful process that keeps the customer at the forefront of everything we do.”


Whitcraft and Mastioni join the team of Loadsmart executives in the midst of deploying its $200 million Series D raised in January 2022 at a $1.3 billion valuation following a Q4 of 2021 that saw the freight technology company acquire Opendock and Kamion, a leading dock scheduling software and truck management system, respectively.

About Loadsmart

Transforming the future of freight, Loadsmart leverages technology and logistics data to build efficiency around how freight is priced, booked and shipped. Pairing comprehensive logistics technology with deep-seated freight industry expertise, Loadsmart fuels business growth, simplifies operations and increases efficiency for carriers and shippers alike.