Jason Boyce

The year is 2030. Most humans have been replaced by machines in U.S. warehouses and factories. Millions of Americans are out of work and struggling to find jobs as robots pack, sort, ship, and carry out the myriad duties that just ten years ago were the purview of living, breathing workers. There are little job prospects in sight for these workers as automation has completely taken over numerous industries.

As fictitious as this sounds, it is not a scene out of a science-fiction novel, but instead a scenario that could occur in the very near future. Take, for example, Amazon’s recent launch of Proteus — the company’s first fully autonomous mobile robot. This should signal that much of the company’s workforce faces extinction by automation in the coming years.

Despite the inevitability that all industries will adopt some type of automation to improve productivity and profitability, it is important that lawmakers take steps now to protect the human workforce before big tech behemoths like Amazon begin to phase them out.

Amazon certainly has plenty of incentive to replace its human workforce with automated machines.

For instance, there are rumors that Amazon is worried it could run out of workers to hire for its U.S. warehouses by 2024 — putting the tech giant’s service quality and growth plans at risk, creating additional motivation to embrace the capabilities of robots. Labor shortages would be a thing of the past.

The tech giant, which has a history of taking advantage of egregious tax loopholes, may even be using robots to game the system. For example, research and development expenses, a category that investment in automation could fall under, are deductible and eligible for capital expenditure tax credits. Meanwhile, only certain types of human capital investments are tax deductible.

With its concern solely on the company’s bottom line, Amazon has plenty of other motives to transition to complete automation; robots can’t unionize, they don’t get injured and require workers’ compensation, and they never go to managers and demand better working conditions.

While nobody but Amazon’s corporate executives know the full reason for the company’s speedy shift toward robotics, a good argument can be made that recent efforts by workers to unionize have played a significant role. The company has threatened to withhold benefits and wages from employees who support union efforts, terminated pro-union workers, and is attempting to overturn the Staten Island warehouse union victory.

Amazon is also notorious for its high injury rates among employees. In 2021 alone, 34,000 serious injuries were reported on the job at Amazon — resulting in plenty of negative press. The company has made it difficult for injured workers to be compensated or receive time off, deprived disabled and pregnant employees of reasonable accommodations, and has even fired workers who voiced their concerns about inadequate protections.

It would be easy to dismiss this shift toward robotics as only an issue for one company — despite Amazon employing one out of every 153 Americans — but experts believe that automation could destroy up to 73 million jobs in the U.S. as soon as 2030.

With the threat of millions of Americans being forced out of work due to automation, lawmakers in Washington need to act immediately to protect their constituents’ livelihoods and the future of the American worker.

One step elected officials could take is to pass a so-called “robot tax,” which would force companies to pay a fee every time they replace a human worker with an automated machine. Such a tax would not only make firms think twice about replacing their human workforce, but the revenues from the levy could also fund programs to upskill or re-skill workers.

Lawmakers could also learn from how the government handles environmental protections and require companies bidding on contracts to submit an impact assessment that outline the jobs robotics might eliminate, the types and number of jobs that might be created by the proposed project, and a plan to retrain workers who are directly affected by the use of robots.

Amazon and other businesses should not be blamed for wanting to make the transition to a robotic workforce, as all companies are tempted to cut expenses and improve their earnings. But it is important to recognize the potential threat these technologies pose for the U.S. labor market and, in particular, for the 1.1 million Amazon employees in the U.S. We must implement policies that disincentivize tech companies from making an abrupt switch to automation that could eliminate the livelihoods of millions.

The complete adoption of a robotic workforce is no longer confined to the realm of science-fiction and if we want to prevent the rise of the machines from completely taking over industries, we need to confront this reality before it is too late.

Author’s Bio

Jason Boyce is the author of The Amazon Jungle and founder of Amazon managed services agency, Avenue7Media. Previously, Boyce was an 18-year Top-200 Amazon seller.

The holiday season is a reminder that with more Americans than ever heading online to do their shopping, lawmakers must continue taking action to prevent consumers from falling prey to internet scammers. That’s why it was welcome news when Amazon recently reversed course on its longstanding opposition to bipartisan consumer protection legislation in Congress that would require third-party online marketplaces to verify independent sellers, with the goal of reducing counterfeits and stolen goods from these platforms.

But while Amazon’s public change of heart seemingly paves the way for the eventual passage of the bill, known as the INFORM Consumers Act, lawmakers must ensure that the retail giant and other tech companies do not work behind the scenes to water down the legislation and render it toothless. Counterfeits pose great harm to consumers and small third-party sellers, and Congress must pass strong, comprehensive enforcement mechanisms to adequately protect both groups.

Amazon’s decision to endorse INFORM was certainly a surprise. Just this summer, Amazon launched an aggressive lobbying campaign to kill a more robust version of the legislation. But while Amazon ostensibly supports the current bill, it has reportedly unleased its lobbyists in the Beltway to weaken it. While lawmakers such as Sen. Dick Durbin, one of the bill’s co-sponsors, say they refuse to let this happen, they should remain on high alert.

This is because we’ve seen Amazon’s playbook for publicly supporting legislation while simultaneously working to weaken it behind the scenes. For instance, Amazon CEO Jeff Bezos won praise earlier this year when he embraced President Biden’s plan to raise the corporate tax rate. But behind the scenes, the company enlisted an army of lobbyists to maintain the research and development tax credit, which has been estimated to save the company hundreds of millions of dollars a year. As I’ve said before, Bezos’s support for a corporate tax hike is meaningless if the company can continue to engage in egregious tax avoidance schemes.

And it’s not just Amazon; other Big Tech companies have resorted to similar “two-faced” tactics to weaken legislation. In April, an investigation by The Markup uncovered how some of the country’s most powerful technology companies, including Facebook and Google, advocated for mostly toothless privacy protection legislation in statehouses across the country — all with the intention of preempting state lawmakers from taking stronger action in the future.

Now with the prospect of a comprehensive consumer protection measure being signed into law, Congress must resist Amazon’s arm twisting. Counterfeits are far too serious of a threat, and watered-down legislation will fall short of creating the bold transparency measures that are desperately needed. Online counterfeiters have been known to peddle toys and children’s products, putting those most vulnerable in grave danger. These products fail to go through robust safety testing, meaning there is potential for serious health consequences.

But what many may not realize is the impact that counterfeits have on third-party sellers. As someone who works with Amazon sellers every day, I know exactly how legitimate businesses suffer when criminals sell fakes at below the market value. Small businesses are doing everything they can to fight these criminals — even if it means spending hundreds of thousands of dollars to do so.

Many of those selling fakes from the comfort of their own homes and hurting American businesses are overseas. According to the Department of Homeland Security, a staggering 85 percent of contraband items seized by U.S. Customs and Border Protection came from Hong Kong and China. Nonetheless, Amazon’s marketplace has become a hub for China-based sellers.

Amazon has no problem touting all of the measures it has taken to clean up its third-party marketplace. But, as I have explained, it’s a common tactic of Amazon’s PR department to just share the numerator — and not the denominator. Thus, the $700 million it invests to fight fraud is pennies in the bucket when you consider that Amazon’s worldwide gross merchandise volume is estimated to be $490 billion.

It is critical that Congress advances the INFORM Consumers Act as it stands today. While I welcome Amazon’s endorsement of the common-sense measure — along with the other third-party marketplaces that recognize the benefits it would bring to e-commerce shopping — I can only hope it is sincere. Working behind the scenes to weaken this bill will be devastating to the millions of shoppers and sellers who have come to depend on Amazon’s third-party marketplace.

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Jason Boyce is the author of “The Amazon Jungle” and founder of Amazon managed services agency, Avenue7Media. Previously, Boyce was an 18-year Top-200 Amazon seller.

“Amazon’s Robot Workforce Could Doom The American Worker”

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