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The Role of Supply Chain Management in Improving Access to Healthcare

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The Role of Supply Chain Management in Improving Access to Healthcare

Today, the healthcare industry faces many obstacles to providing fair and impartial access to medical provisions and assets. The management of supply chains plays a pivotal part in ensuring that essential medical supplies, devices, and medications reach those requiring them the most, irrespective of their geographical location.

By effectively implementing strategies for supply chain management, medical practitioners can enhance the accessibility and affordability of healthcare goods, no matter where they are situated.

The Importance of the Supply Chain Management in Healthcare

The efficiency of our healthcare system depends mainly on the effectiveness of its supply chain management. By creating strategic and well-planned supply chain networks, medical providers can lower costs, limit waste, and enhance the availability of crucial medical products.

Below are some of the benefits that an effective supply chain management system can bring to healthcare providers:

Improved Patient Outcomes

An indispensable benefit of implementing supply chain management in healthcare is the improvement of patient outcomes. A streamlined management approach guarantees that healthcare providers always have sufficient crucial medical devices, drugs, and supplies necessary for optimal care. 

This continuous availability of medical resources ensures that patients receive prompt and effective treatments, leading to better outcomes.

Cost Reduction

Well-executed supply chain management has the potential to decrease healthcare expenditures significantly. By effectively managing the supply chain, medical professionals can eradicate the need to stock a surplus of medical supplies to meet patients’ needs. This greener approach reduces waste and, ultimately, lowers healthcare costs.

Improved Efficiency

Efficient supply chain management is pivotal to improving efficiency in healthcare organizations. This helps ensure that medical supplies are always accessible when required, giving healthcare providers ample time to focus on providing top-notch patient care. 

Moreover, a well-functioning supply chain reduces the wait times for various medical services, improving patient satisfaction significantly.

Compliance and Regulations

Healthcare organizations are pressured to comply with increasingly stringent regulations and legislation. Effective supply chain management enables healthcare providers to comply with regulations. 

It helps them track the precise location of their medical supplies, monitor inventory levels, ensure that medical supplies are not expired, and manage supply shortages and recalls.

Distribution and Delivery Management

Effective supply chain management also ensures that medical supplies are effectively distributed within the healthcare facility. This management reduces the potential for mix-ups that could lead to misdiagnosis, the wrong dosage of medicine, or operating on incorrect surgical procedures. It also allows for secure handling, storage, and transportation procedures.

How Does a Healthcare Supply Chain Work?

The healthcare supply chain starts with identifying the resource needs of healthcare facilities. This can include anything from medical devices, pharmaceuticals, and surgical supplies, to linen and patient gowns. 

Once the needs have been identified, the next step is to source vendors and distributors that meet the facility’s quantity, quality, and timing requirements. This process involves negotiating contracts, assessing vendor or distributor capabilities and reliability, and managing supplier relationships.

Once suppliers have been identified, the healthcare supply chain focuses on coordinating the shipment of goods. This means managing the transportation and logistics of all the equipment and supplies from the vendors or distributors to the medical facility. 

In addition, the healthcare supply chain also aims to optimize the delivery process to ensure that goods are delivered on time and in good condition.

One critical aspect of the healthcare supply chain is maintaining regulatory compliance standards. Medical facilities must adhere to strict regulations around supply chain management to ensure the safety and efficacy of medical equipment and medications. 

This can include providing proper storage, tracking the expiration dates of drugs, and verifying compliance with environmental sustainability standards.

Recent Challenges in Healthcare Supply Chains

The healthcare sector has faced numerous challenges in recent years, significantly impacting supply chain management. Below are some of the biggest challenges:

Supply Shortages

Healthcare supply chains face a pressing challenge: the scarcity of vital medical supplies, equipment, and medications. This issue is further compounded by global occurrences like pandemics, geopolitical tensions, and natural disasters, which disrupt manufacturing and distribution processes. 

The negative impact of supply shortages on patient care is profound, especially on those who depend on life-saving treatments and drugs.

Longer Lead Times

Longer lead times have also become a significant concern in healthcare supply chains, resulting from increased demand, production bottlenecks, and logistical disruptions. Extended lead times can hinder healthcare providers’ ability to maintain adequate inventory levels, potentially causing delays in treatment and negatively impacting patient outcomes.

Heavy Shipment Spending

With the growth of global trade and complexities in distribution networks, healthcare organizations are confronted with heavy shipment spending. In addition, factors such as fluctuating fuel prices, transportation capacity constraints, and compliance with international regulations also contribute to increased shipping costs. 

These added expenses can strain healthcare budgets, ultimately affecting the affordability of care for patients.

Lack of Visibility Across Complex Distribution Networks

Healthcare supply chains often involve multiple stakeholders and span various geographical locations, making maintaining visibility throughout the entire process challenging. This lack of transparency can lead to inefficiencies, increased risk of errors, and reverse logistics issues, particularly regarding product recalls. 

In addition, inadequate visibility into the supply chain can impede the ability to make informed, data-driven decisions and hinder collaboration among different parties involved.

How Healthcare Supply Chains Can Improve Their Efficiency

To ensure the safety and efficacy of medical equipment and medications, healthcare supply chains need to be optimized. Here are some of the most effective ways that organizations can improve their efficiency:

Adopt a Patient-First Mindset

The first step in improving efficiency in healthcare supply chains is to adopt a patient-first mindset. By putting patients at the center of your supply chain management, you can ensure that all inventory, equipment, and materials are available when and where needed. 

Accurate forecasting, inventory tracking, and demand planning are critical. By managing all aspects of the supply chain with the patient in mind, you can better manage inventory and delivery schedules, reducing delays and wait times for critical materials.

Use Automation and Advanced Inventory Tracking

Advanced inventory-tracking technologies and automated systems could help increase efficiency in healthcare supply chains. Automation can streamline processes, improve inventory management accuracy, and reduce human errors. 

Keeping track of all supplies through an advanced inventory management system simplifies the methods of obtaining and restocking vital products, making them both more accessible and more accurate.

Prioritize Forecasting and Demand Planning

Forecasting and demand planning are vital in ensuring that all the necessary materials are available when needed. This involves understanding current and future trends and developing accurate estimates of demand. 

By forecasting and demand planning, the supply chain can be adjusted to meet the healthcare facility’s needs. This can reduce supply chain lag time, saving time and money to lessen the burden on the healthcare provider.

Establish End-to-End Security Protocols

Due to frequent cyber-attacks, the healthcare industry needs to prioritize developing complete security protocols for its technologies and systems. This includes implementing security measures across all equipment, technology, and data to safeguard patient confidentiality and prevent theft and tampering. 

In addition, maintaining a secure supply chain is crucial for the effectiveness and security of the healthcare supply chain network.

Keeping Our Healthcare Supply Chains Efficient Long-Term

To maintain efficient healthcare supply chains in the long term, staying up-to-date on industry trends and technological advancements is critical.

By employing a patient-centric approach and implementing supply chain optimization strategies, healthcare organizations can guarantee that their supply chains are operating at peak efficiency now and in the future.

Author Bio

David is CEO of DB Schenker North America, a 150 year old leading global freight forwarder and 3PL provider. David Buss is responsible for all P&L aspects in the North America region, which is made up of over 7,000 employees located throughout 39 forwarding locations and 55 logistics centers.

A Comprehensive Guide to Picking a Third-Party Logistics (3PL) Partner for Your Business

 

The right third-party logistics partner can help your organization improve customer service, control costs, and increase efficiency. It’s important to properly vet possible logistics partners to ensure your brand and services are well represented and the partner can deliver according to your needs.

Below are some of the things you consider in choosing a right third-party logistics partner: 

Establish Communication

Logistics have gotten more sophisticated in recent years. This logistics partners need to maintain high levels of communication and data sharing between the provider and the company. It’s important to find a third-party logistics provider that you can trust and one that shares your brand’s culture and values.

Do Your Due Diligence

They did not create all logistics providers equal. If you’re selecting a new provider or changing to a different provider, it’s important to look for logistics partners with the resources and capabilities you need to reach your business goals. Providers should also be able to integrate to your existing systems, or be willing to work with you to find an agreeable solution.

Ideally, look for outstanding service across financial history, brand stability, experience working in your industry, experience in specific geographic regions, owned vs. rented assets, and compliance with regulations.

Along with talking to the providers themselves, do outside research and read reviews from other companies that worked with them. If possible, ask the provider to connect you with satisfied customers. If they stand behind their service, they will be happy to showcase happy customers.

Look for Diverse Offerings

Logistics providers typically specialize in a few domains, including commodity services, industry services, and logistics services. Their offerings can range from sourcing, shipping, transporting, and customs management. Also multi-function supply chain management and oversight for specific industries or specialization in particular sections of the supply chain.

Service add-ons are valuable to both parties. A single provider can supply several services to make your supply chain scalable and seamless. You can look for value-added amenities like IT asset management, quality control, and high-tech logistics solutions. Some common service add-ons may include rush order or emergency order handling, product kitting, reverse logistics programs, and returned material authorization agreements.

Choose Partners with Advanced Technology

A third-party logistics provider’s IT infrastructure is vital to your needs and their own. Your possible provider should own and operate the contemporary technology needed for their side of the partnership, including warehouse management systems, fleet tracking systems, and inventory analytics and controls. You could also look for order fulfillment systems, freight theft or damage management, and wares tracking using RFID or EDI.

The logistics industry is undergoing rapid change. It’s important to find providers with advanced technology solutions to address your needs as the business evolves.

Look for Customization

Depending on your industry, you may need more customization options for your business. An experienced third-party logistics provider can help you optimize inventory and deliver excellent service for your customers. Building to order, rather than relying on stock, allows you to reduce inventory and production costs.

Opt for Omnichannel Expertise

Omnichannel is essential in the modern business world and necessary for enhanced customer experience. Your third-party logistics provider should understand the ins and outs of omnichannel commerce and how to provide that exceptional experience for customers.

Look for partners with repeatable business models, proven performance with previous customers, and experience with your business type, industry, or customer base. Depending on your needs, you may want to opt for a dedicated provider that focuses on one part of the supply chain or specific product types.

Work with a Network of Locations

Effective logistics partners have strategic network configuration with optimized distribution centers. It’s vital to understand the third-party logistics provider’s warehousing asset ecosystem, such as rented or proprietary storage facilities. If your products will need many storage stops on domestic or international routes, you will need a provider that owns and manages these warehouses for quality control and security.

You should also investigate more details about the warehousing assets, including the facility sizes and capacities, scalability, and future expansion plans. Are the warehouses close to ports, airports, highways, and railways? How many trailers and containers do they typically handle in a day? Is there anything you need to be aware of about service during the busy seasons or in the event of high shipping demands?

Focus on Excellence in Service

An experienced logistics partner will dedicate to service excellence and quality management. Your third-party logistics partner will have a significant impact on how your own business and customer service functions, so you want to be sure you’re choosing a provider that’s committed to delivering for you and improving their own product.

A provider with a dedication to service excellence will continue to optimize their own processes and will look for opportunities to install better solutions whenever possible. They should be invested in their service and its success, like you are to your own company and product, and always looking to excel.

Find Brand Alignment

Your logistics partner reflects on your brand and impacts your business. To ensure you represent your brand and your vision, you need to look for a provider with a long history of success, adherence to compliance and regulations, financial stability, and a continued interest in investing in the company, facilities, equipment, systems, and resources for optimal logistics.

With the right partner on your site, you can grow into a solid relationship with a third-party logistics provider that can grow and evolve with your business. While switching to different providers occurs as business needs change, it’s much simpler to find the right provider at the start and work on developing a long-term partnership.

Key Takeaways

The supply-chain management industry has undergone radical changes in the last decade. Many third-party logistics providers emerged on the market in response to this boom and the increasing opportunities with a global marketplace. Not every provider has the tools, resources, and expertise to deliver for you, but, so do your due diligence and find a provider with a positive reputation, proven processes, and a willingness to adapt and grow.

wagner circle third-party logistics market

A Comprehensive Guide to Picking a Third-Party Logistics (3PL) Partner for Your Business

The right third-party logistics partner can help your organization improve customer service, control costs, and increase efficiency. It’s important to properly vet possible logistics partners to ensure your brand and services are well represented and the partner can deliver according to your needs.

Establish Communication

Logistics have gotten more sophisticated in recent years, and logistics partners need to maintain high levels of communication and data sharing between the provider and the company. It’s important to find a third-party logistics provider that you can trust and one that shares your brand’s culture and values.

Do Your Due Diligence

Not all logistics providers are created equal. If you’re selecting a new provider or changing to a different provider, it’s important to look for logistics partners with the resources and capabilities you need to reach your business goals. Providers should also be able to integrate with your existing systems, or be willing to work with you to find an agreeable solution.

Ideally, look for outstanding service across financial history, brand stability, experience working in your industry, experience in specific geographic regions, owned vs. rented assets, and compliance with regulations.

Along with talking to the providers themselves, do outside research and read reviews from other companies that worked with them. If possible, ask the provider to connect you with satisfied customers. If they stand behind their service, they will be happy to showcase happy customers.

Look for Diverse Offerings

Logistics providers typically specialize in a few domains, including commodity services, industry services, and logistics services. Their offerings can range from sourcing, shipping, transporting, and customs management to multi-function supply chain management and oversight for specific industries or specialization in particular sections of the supply chain.

Service add-ons are valuable to both parties. A single provider can supply several services to make your supply chain scalable and seamless. You can look for value-added amenities like IT asset management, quality control, and high-tech logistics solutions. Some common service add-ons may include rush order or emergency order handling, product kitting, reverse logistics programs, and returned material authorization agreements.

Choose Partners with Advanced Technology

A third-party logistics provider’s IT infrastructure is vital to your needs and their own. Your possible provider should own and operate the contemporary technology needed for their side of the partnership, including warehouse management systems, fleet tracking systems, and inventory analytics and controls. You could also look for order fulfillment systems, freight theft or damage management, and wares tracking using RFID or EDI.

The logistics industry is undergoing rapid change. It’s important to find providers with advanced technology solutions to address your needs as the business evolves.

Look for Customization

Depending on your industry, you may need additional customization options for your business. An experienced third-party logistics provider can help you optimize inventory and deliver excellent service for your customers. Building to order, rather than relying on stock, allows you to reduce inventory and production costs.

Opt for Omnichannel Expertise

Omnichannel is essential in the modern business world and necessary for enhanced customer experience. Your third-party logistics provider should understand the ins and outs of omnichannel commerce and how to provide that exceptional experience for customers.

Look for partners with repeatable business models, proven performance with previous customers, and experience with your business type, industry, or customer base. Depending on your needs, you may want to opt for a dedicated provider that focuses on one part of the supply chain or specific product types.

Work with a Network of Locations

Effective logistics partners have strategic network configuration with optimized distribution centers. It’s vital to understand the third-party logistics provider’s warehousing asset ecosystem, such as rented or proprietary storage facilities. If your products will need multiple storage stops on domestic or international routes, you will need a provider that owns and manages these warehouses for quality control and security.

You should also investigate more details about the warehousing assets, including the facility sizes and capacities, scalability, and future expansion plans. Are the warehouses close to ports, airports, highways, and railways? How many trailers and containers do they typically handle in a day? Is there anything you need to be aware of regarding service during the busy seasons or in the event of high shipping demands?

Prioritize Excellence in Service

An experienced logistics partner is dedicated to service excellence and quality management. Your third-party logistics partner will have a significant impact on how your own business and customer service functions, so you want to be sure you’re choosing a provider that’s committed to delivering for you and improving their own product.

A provider with a dedication to service excellence will continue to optimize their own processes and will look for opportunities to implement better solutions whenever possible. They should be invested in their service and its success, like you are to your own company and product, and always looking to excel.

Find Brand Alignment

Your logistics partner reflects on your brand and impacts your business. To ensure your brand and your vision are represented, you need to look for a provider with a long history of success, adherence to compliance and regulations, financial stability, and a continued interest in investing in the company, facilities, equipment, systems, and resources for optimal logistics.

With the right partner on your site, you can grow into a solid relationship with a third-party logistics provider that can grow and evolve with your business. While switching to different providers occurs as business needs change, it’s much simpler to find the right provider at the start and work on developing a long-term partnership.

Key Takeaways

The supply-chain management industry has undergone radical changes in the last decade. Many third-party logistics providers emerged on the market in response to this boom and the increasing opportunities with a global marketplace. Not every provider has the tools, resources, and expertise to deliver for you, however, so do your due diligence and find a provider with a positive reputation, proven processes, and a willingness to adapt and grow. 

__________________________________________________________________

David is CEO of DB Schenker USA, a 150-year-old leading global freight forwarder and 3PL provider. David Buss is responsible for all P&L aspects in the United States, which is made up of over 7,000 employees located throughout 39 forwarding locations and 55 logistics centers.