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Payment Practices Deteriorating Across Asia

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Payment Practices Deteriorating Across Asia

COVID-19 is causing an unprecedented interruption in business activity across Asia as global trade is projected to plummet by as much as 15%. Businesses are up against major liquidity constraints. As a result, payment practices are deteriorating. The Payment Practices Barometer survey of businesses in the region by trade credit insurer Atradius reveals a concerning trend of rising payment default risks, bad debts and insolvencies.

Late Payments Run Rampant

The survey, which included firms in China, Hong Kong, India, Indonesia, Singapore, Taiwan and the United Arab Emirates, found that late payments affect more than half (52%) of the total value of B2B invoices issued in Asia, largely due to liquidity restraints.

China and Singapore both are trending better than the region’s average, but India and the UAE are in the opposite boat. Late payments there amount to 66% and 72%, respectively, of the total value of B2B credit sales, locking up a significant portion of working capital for weeks at a time. Payment terms in both India and the UAE are significantly longer than in other countries surveyed (UAE has the longest, with 57 days on average). Companies operating in either India or the UAE need to be aware of the situation, as it can be a notoriously difficult and long process to recover outstanding receivables through local courts.

Across the board, late payments have a negative cascading effect for Asian firms: When businesses don’t receive timely payment, they in turn delay payment of invoices to their own suppliers or turn to domestic supplier credit for short-term trade financing. Chasing overdue invoices also ends up eating up a large portion of a company’s time, resources, and funds. One silver lining here: firms in Hong Kong, Taiwan, and China appear to be quite successful in their collection efforts, indicating an overall benign business environment in these markets.

It is important to note that the survey was conducted in March 2020 and conditions have only further worsened since then. Supply chains have been thrown into chaos by the global spread of COVID-19. Major portions of the economy have been shut down for months, and it’s impossible to immediately resume normal supply chain operations. Every part of the production process is cloaked in uncertainty, causing enormous liquidity pressures. To make matters worse, after being less than fully operational for weeks or months, companies are also seeing a downgrade in their creditworthiness, making it difficult for them to obtain funding lines from banks.

Minimizing Credit Risk in the COVID-19 Era

Undoubtedly as a response to the current challenging environment, companies across Asia have expressed an increased commitment to tighter credit management.

To protect their accounts receivables, many Asian firms are increasingly turning to credit management tools and tactics, such as reducing single-buyer concentrations, self-insurance, credit insurance or demanding cash payment, letters of credit or payment guarantees. Self-insurance remains preferred for many companies in the region, especially India.

Many companies rely on a variety of tactics, and the popularity of each varies by country. In the UAE, for instance, bank guarantees and letters of credit are popular, whereas Hong Kong firms prefer to use self-insurance and trade credit insurance and Chinese businesses heavily rely on guarantees of payment prior to a credit-based sale.

Open account credit for B2B transactions is gaining popularity for Asian firms overall, as evidenced by a trend toward lengthening payment terms. The UAE leads the pack among surveyed countries in terms of percentage of the value of B2B sales made on credit (64%) and payment terms (57 days). For comparison, the regional average is 56% and 43 days.

A shift toward open account credit may be in part due to businesses wanting to offer more competitive sales terms amidst the U.S.-China tariff uncertainty or to better negotiate supply chain and trade challenges created by the pandemic. This is likely the case in Taiwan, for instance, where there was previously reluctance to use open account credit – now, credit-based B2B sales make up 54% of the total value of B2B sales, compared to 43% last year. China has also seen a reversal of typical payment practices and now more than half of B2B sales in the country are made on credit.

A Reason to Hope?

Even considering the challenging economic conditions and deteriorating payment practices, firms across Asia express optimism in the future, with many survey respondents expressing belief that both sales and profits in their industry will improve in the near term. But again, that was in March, and we have every reason to believe that this optimism has since faded.

While the total impact of the global pandemic remains murky, what is clear is that businesses throughout Asia would benefit from coherent credit management strategies that have buy-in from all parts of the business, including sales. It’s more important than ever for companies to know their customers, keep tabs on their customers’ financial standing and regularly review both their credit management strategies and the liquidity positions of trading partners.

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Gordon Cessford is the president and regional director of North America for Atradius Trade Credit Insurance, Inc.

risk management

Strategic Risk Management Means Preparing for the Worst but Hoping for the Best

Trading globally comes with risks. You’re operating in a foreign market with different rules, regulations and business practices, not to mention the lack of geographic proximity makes it difficult to keep tabs on your trading partner and ensure the relationship is strong and payments will be made promptly. That said, those risks can be minimized with a smart risk management strategy that tips the risk/reward balance in your company’s favor.

A smart risk management strategy begins with a solid foundation in research that takes a macro look at the market and a micro look at your trading partner and their sector. For the former, the World Bank’s ease of doing business index can provide valuable information on business regulations in nearly 200 economies. Trade credit insurers can also help you keep tabs on specific markets and sectors.

To better understand your trading partner, start by researching the cultural elements of doing business in that market. Making a mistake can negatively affect or even end your relationship with your trading partner. Ask colleagues about any business culture etiquette you should be aware of, and review your notes before making the initial introduction. Getting this part correct will help you forge a strong relationship moving forward.

Next, take your time before signing any contracts. It may be tempting to quickly jump into a new opportunity, but if you rush through the documentation process, neglect to have a lawyer review the terms of your agreement or fail to validate your trading partner’s sound financial standing, you could end up with major headaches in the future.

Once you have an agreement in place, figure out how to maintain a close relationship with your trading partner. You don’t want to find out too late that your trading partner is in distress – you want to be aware of the first signs of trouble so you can take steps to protect yourself against late payment or nonpayment. Some of the classic signs of a company headed for insolvency include sudden late payments, pushing back for discounts or a drop-off in communication.

If your customer is overseas, don’t assume email and phone calls will be enough. A local presence is advised, as this is the only real way to understand the subtle shifts occurring in the local market and with your trading partner. How you establish the local presence will depend on the size of your opportunity. Large business deals may require establishing a foreign office, while appointing a local agent or having an employee visit frequently may suffice for smaller opportunities.

Finally, have contingency plans in place to cover any and all likely scenarios, including disruptions to trade via major events (such as the coronavirus shutting down production facilities in China or the trade wars suddenly making input materials more expensive) or delinquent customers. For the former scenario, you’ll want to understand how political or economic developments will impact your costs and know how you’ll pivot, if needed.

For delinquent customers, your first step should be establishing the facts and uncovering what’s actually going on. If the customer proves slippery and evasive, consider engaging a third-party expert to mediate. Review your contract terms to make a list of options available to you – can you recover your goods? Or is it time to start the legal collection process?

Strategic risk management is really about preparing for the worst but hoping for the best. A thorough understanding of the market, the sector and your trading partners, paired with detailed plans for how to react to any likely scenarios will minimize the risks to your business and help you feel confident conquering new markets.

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Gordon Cessford is the president and regional director of North America for Atradius Trade Credit Insurance, Inc.